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Prekindle is an event management, ticketing, and marketing platform. We help businesses sell tickets to events online and spread the word with powerful built in marketing tools. Prekindle is incredibly flexible, and can do just about anything. We have developed our software over 10 years, focused on the needs of our professional clients.
Provider
Prekindle
Located In
United States
Foundation
2009
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Live Online
Support
Chat, Phone Support, Knowledge Base, Email/Help Desk
Prekindle serves event creators of all kinds. Our clients include venue owners, festival organizers, course instructors & more.
Content Source: Prekindle
Green rating bars show the winning product based on the average rating and number of reviews.
Prekindle Reviews
"Amazing service "
Pros: Easy software to use. Prekindle offers easy online Ticketing and tracking plus the ability to have physical tickets printed and delivered with ease
Cons: There really are no real complaints about this site and company
"Been using Prekindle for 10 years"
Overall: I've been using Prekindle as our main ticketing platform for almost 10 years. The software is easy to use with comparable features to the big ticketing companies, but with better customer service and technical assistance. That has made all the difference over the years.
Pros: Software is easy to use and the Prekindle team is constantly adding new and improved features. They just added a marketing dashboard that allows our team to create custom emails and automated social media ads, helping to sell tickets and utilize marketing dollars more efficiently.
Cons: The dashboard is pretty much self explanatory and intuitive, but I did have issues with pre-sale automation at one point, especially in situations with many on-sale times and ticket tiers. Could have been user error.
"Very satisfied, some improvements could be made "
Overall: With Prekindle, we get ease of use, great customer service, and an easy implementation of our online platform to present to our customers. Some minor kinks could be worked out, but nothing that slows me down significantly. The scheduling malfunction is the biggest concern. But overall, Prekindle is great.
Pros: It is very easy to do the basics. 95-98% of my daily actions with Prekindle are very easy to complete. Once the software is tuned to the venue, every action is easy. Customer service is fantastic, very nice, helpful, and quick. I've worked with Eventbrite before, and Prekindle is much better.
Cons: Sometimes, some actions will get caught, such as updating an events information, and it will require a refresh of the browser, and then the change must be implemented again after the refresh. Sometimes if I am downloading multiple attendee lists, it will require a refresh of the browser to download the new list, otherwise it will continue to download the original list. Sometimes, I have programmed things to go on sale and Prekindle has not published the ticket types. It will register the scheduling and recognize, but sometimes does not publish the ticket type at the requested time.
"Best Software for Events Building and Promotion"
Overall: Working closely with the developers and feeling like we have a personal relationship makes this the best ticketing company we've ever worked with.
Pros: After several years with Ticketfly, moving to Prekindle was a welcome change. The system was much easier to use, more customizable, and whenever there are issues their team is always quick to respond and resolve any issues that arise.
Cons: Occasional glitches in software, however, the team is quick to investigate and correct. Wor
"PreKindke the BEST e-ticketing solution "
Overall: Driving customers into the loyalty channel through Prekindle has shown our clients the lifelong value of their ticket buyers. Audience segmentation and retargeting means higher conversions.
Pros: Incredible solution that is easy to integrate into any site. Syndication and email database driver are best in class. These folks understand digital marketing better than any e-ticketing company I’ve ever worked with - including the big corporations.
Cons: The only thing I would like to change is making the header image only
