---
title: "Prekindle Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Prekindle Software - reviews, pricing plans, popular comparisons to other Ticketing products and more."
source_url: "https://www.capterra.com/p/202877/Prekindle/"
page_type: "product"
language: "en"
---

# 

 Prekindle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prekindle

## What is Prekindle?

Prekindle is an event management, ticketing, and marketing platform. We help businesses sell tickets to events online and spread the word with powerful built in marketing tools. Prekindle is incredibly flexible, and can do just about anything. We have developed our software over 10 years, focused on the needs of our professional clients.

## What is Prekindle used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Registration](https://www.capterra.com/registration-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Prekindle?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.prekindle.com&name=Prekindle)

## Prekindle Overview

Updated August 2026

AI summary

Prekindle provides organizations of all sizes with ticketing, event marketing, and registration tools, supporting functions such as barcode scanning, seating management, promotions, reporting, and website management. With options for online, mobile, and onsite ticketing, customizable forms, and integration capabilities, Prekindle is deployed via cloud and mobile platforms, helping event-focused teams coordinate ticket sales, attendee management, and event promotion.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prekindle

4.4 (10)

VS.

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting Price

Contact vendor

Starting Price

$0.28

Usage Based, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10)

Ease Of Use

4.8 (5,814)

Value For Money

4.3 (10)

Value For Money

4.8 (3,588)

Customer Service

4.9 (9)

Customer Service

4.8 (3,317)

## Prekindle alternatives

Highest Rated

[4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/202877/Prekindle/alternatives/)

## FAQs about Prekindle

Overview

### Which roles and teams benefit most from Prekindle?

Prekindle is most used by event operations teams, marketing leaders, and venue or business owners who manage ticketing, promotions, and attendee communication. Box office staff and event coordinators rely on it for sales and check-in workflows, while directors and promoters use it to market events, track performance, and streamline audience management.

Answer based on 10 reviews

Overview

### What company size and specific industries is Prekindle built for?

Prekindle is designed for event creators of all kinds, including venue owners, festival organizers, and course instructors. It fits organizations of any size that need ticketing and event management support, especially those in entertainment, live events, education, and similar event-driven sectors.

Features and Usability

### What are the key features of Prekindle?

Prekindle offers event management, event registration, event scheduling, and event ticketing, including online ticketing, mobile ticketing, onsite ticketing, and print-at-home delivery. It also includes reserved seating, seating maps, barcode ticket scanning, payment processing, refund management, reporting and analytics, and website management.

Integrations

### Which third-party tools and platforms does Prekindle integrate with?

Prekindle integrates with 5 third-party platforms, including Intellitix, Meta for Business, Stripe, ToneDen, and WordPress. These integrations cover event ticketing, payments, social advertising, audience promotion, and website publishing.

Getting Started and Support

### What training and onboarding options does Prekindle offer?

Prekindle provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of product features and procedures.

Getting Started and Support

### What customer support options does Prekindle offer?

Prekindle provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users can contact support through these channels for assistance and self-service help materials. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 3,825 Ticketing reviews

Capterra reviewers highlight these as the top features buyers look for in ticketing software:

-   **Ticket Reservations** (**60%** of reviewers rated this feature as critical)
-   **Event Management** (**48%**)
-   **Mobile Access** (**44%**)

Prekindle supports **Ticket Reservations** and **Event Management**, giving event teams the tools to manage bookings and oversee event operations in one system. However, it does not include **Mobile Access**. Instead, it offers other important features that reviewers also value, such as **Barcode/Ticket Scanning** (**47%**) and **Seating Map** (**44%**), which help staff handle entry more efficiently and organize venue layouts, allowing teams to improve the attendee experience and keep event logistics on track.

Ticket Reservations

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Barcode/Ticket Scanning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Seating Map

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

For selection of seat at booking or check-in

Reserved Seating

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Specify type/number of reserved tickets based on seating selected during booking

Attendee Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A list of registered participants

Customer Data Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Prekindle 33 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendee Tracking: A list of registered participants
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Customer Data Management: Searchable repository of information about clients
- Customizable Forms: Customize contracts and forms to collect specific information
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Refund Management: Oversee the process of issuing refunds
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Seating Map: For selection of seat at booking or check-in
- Social Promotion: Market event via social media tools
- Ticket Reservations: Create and manage ticket reservations for various events
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.2 (10)

4.2

Based on 10 reviews

## Pricing

Value for money

4.3 (10)

### Starting price

Free trial not available

Value for money

4.3 (10)

4.3

Based on 10 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Intellitix](https://www.capterra.com/p/191071/Intellitix/)[

ToneDen](https://www.capterra.com/p/210533/ToneDen/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 10 reviews

Filter by rating

5(7)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JR

Jane R.

Builder

Alternative Medicine

### "Very costly"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 14, 2025

Cons

The online fees are toooooo high. How can it be 8 dollars over + tax it all adds up to almost $20… Not good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BI

Brian I.

Owner

Music

### "Amazing service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2022

Pros

Easy software to use. Prekindle offers easy online Ticketing and tracking plus the ability to have physical tickets printed and delivered with ease

Cons

There really are no real complaints about this site and company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NG

Nitesh G.

AI Engineer

Computer Software

### "Review of Prekindle"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 15, 2021

Overall i have very good experience with this.

Pros

The things that i like most about Prekindle are: It is very user friendly. The tasks like event creation and scheduling are very easy. It has one of the best Customer Service. Integration to other sites is pretty easy and Marketing done by prekindle is on point.

Cons

I do not have much of a complain however I think, transition form one module of the system to another can be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Alexandria A.

Talent Buyer/Marketing/Event Coordination

Music

### "Prekindle Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2020

I love it and their team!

Pros

I enjoy the ease to create an event, being able to make templates, to schedule out posts, to create a newsletter with my links, and send out ticket counts with ease.

Cons

Sometimes the phone formatting is hard to use.. sometimes the scheduler doesn’t work.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Prekindle

Local and excellent customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Matthew G.

Musician/Promoter

Music

### "Best Way to go!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2020

Pros

You cannot go wrong with this software. The folks at prekindle know what they are doing!

Cons

nothing to report on that front. I was/continue to be impressed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Amy E.

Managing Director

Marketing and Advertising

### "PreKindke the BEST e-ticketing solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

Driving customers into the loyalty channel through Prekindle has shown our clients the lifelong value of their ticket buyers. Audience segmentation and retargeting means higher conversions.

Pros

Incredible solution that is easy to integrate into any site. Syndication and email database driver are best in class. These folks understand digital marketing better than any e-ticketing company I’ve ever worked with - including the big corporations.

Cons

The only thing I would like to change is making the header image only

Alternatives considered

[Etix](https://www.capterra.com/p/9348/Etix/)

Reasons for choosing Prekindle

For all the reasons previously mentioned

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Annette M.

Marketing Director

Entertainment

### "Been using Prekindle for 10 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

I've been using Prekindle as our main ticketing platform for almost 10 years. The software is easy to use with comparable features to the big ticketing companies, but with better customer service and technical assistance. That has made all the difference over the years.

Pros

Software is easy to use and the Prekindle team is constantly adding new and improved features. They just added a marketing dashboard that allows our team to create custom emails and automated social media ads, helping to sell tickets and utilize marketing dollars more efficiently.

Cons

The dashboard is pretty much self explanatory and intuitive, but I did have issues with pre-sale automation at one point, especially in situations with many on-sale times and ticket tiers. Could have been user error.

Switched from

[TicketSocket Enterprise](https://www.capterra.com/p/175385/TicketSocket-Enterprise/)

Better product with better pricing structure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mel G.

Marketing Manager

Music

### "Best Software for Events Building and Promotion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

Working closely with the developers and feeling like we have a personal relationship makes this the best ticketing company we've ever worked with.

Pros

After several years with Ticketfly, moving to Prekindle was a welcome change. The system was much easier to use, more customizable, and whenever there are issues their team is always quick to respond and resolve any issues that arise.

Cons

Occasional glitches in software, however, the team is quick to investigate and correct. Wor

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Poor customer service, difficult to customize, expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alex B.

Box Office Coordinator

Entertainment

### "Very satisfied, some improvements could be made "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2020

With Prekindle, we get ease of use, great customer service, and an easy implementation of our online platform to present to our customers. Some minor kinks could be worked out, but nothing that slows me down significantly. The scheduling malfunction is the biggest concern. But overall, Prekindle is great.

Pros

It is very easy to do the basics. 95-98% of my daily actions with Prekindle are very easy to complete. Once the software is tuned to the venue, every action is easy. Customer service is fantastic, very nice, helpful, and quick. I've worked with Eventbrite before, and Prekindle is much better.

Cons

Sometimes, some actions will get caught, such as updating an events information, and it will require a refresh of the browser, and then the change must be implemented again after the refresh. Sometimes if I am downloading multiple attendee lists, it will require a refresh of the browser to download the new list, otherwise it will continue to download the original list. Sometimes, I have programmed things to go on sale and Prekindle has not published the ticket types. It will register the scheduling and recognize, but sometimes does not publish the ticket type at the requested time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tara S.

Website/Prekindle Manager

Online Media

### "Solid Choice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2020

The customer service is top notch!

Pros

New mobile availability is great and extremely handy.

Cons

Would like to have a few more options to customize the default images for events. On a website all images for events are auto cropped to square which can become annoying with the approved images artist provide.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202877/Prekindle/reviews/)

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