--- title: "CORTICO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CORTICO Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/202937/CORTICO/" page_type: "product" language: "en" --- # CORTICO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CORTICO ## What is CORTICO? Cortico is a Canadian patient engagement and clinic automation platform built specifically for medical clinics, with deep integrations into OSCAR, Accuro, Intrahealth Profile, and other leading EMRs. At clinics using Cortico, it's common for 100% of patients to book online rather than calling the office. The patient portal handles routine inquiries automatically (incl. confirmations, forms, file sharing, and more) so patients get what they need without staff involvement. For physicians, secure messaging, direct file delivery, and an in-EMR quick actions menu reduce the friction of after-hours admin. For clinic managers, the result is up to 90% of admin tasks automated and 3+ hours saved from a typical MOA's work week. Core tools include 24/7 online booking, automated reminders at no per-message cost, intake forms, telehealth, payments, and an AI add-on for follow-ups and fax triaging. New clinics are up and running in as little as a week, backed by a 90-day satisfaction guarantee. ## What is CORTICO used for? [Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$86 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CORTICO?[Manage this product listing](https://www.g2.com/products/cortico-patient-engagement/claim_requests/new?auto=true) ## CORTICO Overview Updated September 2026 AI summary CORTICO enables small and midsize healthcare organizations to manage patient engagement, scheduling, and telemedicine through a cloud-based platform. It supports appointment management, confirmations, HIPAA compliance, electronic payments, and patient portals. Notable options include video consultations, multi-location support, activity tracking, and reporting, helping clinics coordinate workflows and maintain secure, accessible patient interactions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CORTICO 5.0 (3) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price CA$86 Per User, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.3 (652) Value For Money 5.0 (1) Value For Money 4.2 (592) Customer Service 5.0 (3) Customer Service 4.2 (619) ## CORTICO alternatives Highest Rated [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [Tebra](https://www.capterra.com/p/129169/Tebra/) [3.9 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129169/Tebra/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) ## FAQs about CORTICO Overview ### What company size and specific industries is CORTICO built for? CORTICO is designed for Canadian medical clinics, including family physician practices, specialist offices, and clinic management teams. It suits healthcare organizations of any size that want to reduce administrative overhead and improve the patient experience. Features and Usability ### What are the key features of CORTICO? CORTICO offers appointment scheduling and management, patient scheduling, patient intake, and confirmations/reminders for practice workflows. It also includes patient and client portals, secure messaging, chat/messaging, telemedicine with video consultations and two-way audio/video, plus billing & invoicing, electronic payments, insurance eligibility verification, and real-time reporting. Pricing ### How much does it cost and what fees or limitations are included? CORTICO starts at CA$86 per month per user for Essentials, with Premium at CA$119 and Elite at CA$199. Essentials includes automated reminders, online booking, secure messaging, file sending, and telehealth tools. No free plan or trial is listed, and no extra fees are specified. Getting Started and Support ### What training and onboarding options does CORTICO offer? CORTICO provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for users who want self-paced learning. Getting Started and Support ### What customer support options does CORTICO offer? CORTICO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get answers and contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra reviewers highlight these as the features buyers value most when choosing patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) CORTICO supports **HIPAA Compliant** and **Appointment Management**, covering two of the top priorities for patient engagement buyers. This means healthcare teams can manage patient scheduling while maintaining the privacy and security standards required for protected health information. However, it does not include **Charting**. Instead, it offers **Billing & Invoicing** (**51%**), another feature reviewers consider important, helping businesses manage payments and administrative tasks more efficiently while giving teams a more organized way to support patient operations. HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Appointment Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Patient Engagement 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. CORTICO 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Online Forms: Create new forms and/or use ready-made online form templates - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/202937/CORTICO/pricing/) Essentials CA$86.00 Per User,Per Month It includes: - Online Booking Platform - Automated Appointment Reminders - Secure Patient Messaging & File Sending - Telehealth Tools Premium CA$119.00 Per User,Per Month It includes: - Everything in Essentials - Custom Patient Intake Forms - "Request to Book" Tool - Remove Cortico Branding Elite CA$199.00 Per User,Per Month It includes: - Everything in Premium - Dedicated Server for Your Practice - Check-in Kiosk - Custom Clinic Website Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dennis M. MD Medical Practice ### "Using Cortico with Oscar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Very useful software that will save your time and your staff's time. Will also free up the phone lines by allowing patients to Book and change appointments on line. Pros Integrates very well with Oscar EMR. It works as a browser plug-in allowing seamless integration with the EMR. Once the plug-in is installed new buttons appear allowing new windows and features to be added to Oscar. Cons There's still needs to be additional work to integrate HRM reports. This is specific to Ontario and this product was initially developed in BC. They are apparently working on adding HRM integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Daniel E. Manager Medical Practice ### "Excellent software, well supported, continuous innovation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 We have successfully diverted hundreds of hours of phone calls from the front desk, which has allowed staff to focus on other activities. Additionally, Cortico has increased access through enabling bookings to be made at any time of the day. For our same day/urgent workflow, we see >50% of these bookings made when the clinic is closed (think mother with sick child in the middle of the night being able to book &the associated peace of mind). So very happy on this front.The UI is intuitive and training requirements have been minimal. Staff have adapted quickly and appreciate the features. Overall a great success. Pros We purchased for the patient self-booking feature and it has been easy to integrate through our website. Love the constant innovation that is being applied to the platform - for example the plug-in has been a huge benefit to the doctor's workflows. Support has been easy to deal with and very responsive when needed. Honestly, Cortico makes Oscar bearable and functional. Cons Nothing I really like the least. There are features we have opted to not use, but that's hardly a criticism. Reasons for choosing CORTICO More features, more innovation, similar pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Louis W. Family Physician Medical Practice ### "Modernizing patient scheduling in medicine. A near end-game product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2022 Cortico is what I expect to be possible if a major tech company (thinking Google/Apple/Microsoft/Facebook) were to design this interface. It is fully featured with an advantage over its competition in every aspect. Whether you are looking to get online booking for the first time or looking at getting an upgrade, you will not be disappointed. Pros Online booking is very easy to use. We continue to remark on it to no end. When our new clinic opened to patient booking, we booked 604 patients within 48-72 hours. As a small office with only 2 MOAs, this volume would not have otherwise been possible if we had to book everyone by phone. Scheduling templates are easy to manage and it integrates with Cortico hassle-free. Different appointment types can be built into the scheduling template depending on your preference, including having dedicated phone/video, dedicated in person visits, or any combination thereof. Consequently, when patients book online, they will see available appointment slots also depending on the type of visit they choose. Cortico also allows you to create different types of appointments, for example, regular appointments, private appointments, specialist appointments, or procedural appointments. If different types of appointments require different lengths of appointments, Cortico will search for all availabilities without needing you to change your existing schedule template to specially accommodate all types of appointments. Cortico also allows you to easily charge any types of fees, ensuring that you are remunerated for non-insured services in what is historically a non-reliable cash transaction. This includes any notes that will be released online after payment, private fees paid in full or by deposit at time of booking, or any unexpected fee resulting after a visit. Cons There really is no down side. Our clinic is based in BC, and between all our providers, have used every current EMR and their main add-on technology for online booking (CHR, Accuro, MedAccess, MYLE, Wolf, Ofys). There is no comparison. We have gone with Oscar as our main EMR because Cortico integrates so well with it, essentially prioritizing Cortico beyond the EMR selection. Both Oscar and Cortico understand that the the user should have more control over the settings which is very important to me. Cortico modernizes Oscar, now in line with the most advanced EMR without all of their disadvantages - corporate top-down and non-sensible updates, useless features clogging the interface, heavy on processing power, slow due to VPN, too many clicks, and inability to charge uninsured fees. Switched from [AccuroEMR](https://www.capterra.com/p/166227/Accuro-EMR/) [MYLE](https://www.capterra.com/p/248712/MYLE/) ease of use, control over settings, integrates seamlessly with Oscar, ability to charge uninsured fees at time of booking, one-way communication with patients (I personally prefer this very much, allowing me to send patients notifications, results, requisitions without having to deal with responses which should be discussed during appointment time). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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