# CORTICO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CORTICO Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more.

Source: https://www.capterra.com/p/202937/CORTICO

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# 

 CORTICO Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CORTICO

## What is CORTICO?

Cortico is a Canadian patient engagement and clinic automation platform built specifically for medical clinics, with deep integrations into OSCAR, Accuro, Intrahealth Profile, and other leading EMRs. At clinics using Cortico, it's common for 100% of patients to book online rather than calling the office. The patient portal handles routine inquiries automatically (incl. confirmations, forms, file sharing, and more) so patients get what they need without staff involvement. For physicians, secure messaging, direct file delivery, and an in-EMR quick actions menu reduce the friction of after-hours admin. For clinic managers, the result is up to 90% of admin tasks automated and 3+ hours saved from a typical MOA's work week. Core tools include 24/7 online booking, automated reminders at no per-message cost, intake forms, telehealth, payments, and an AI add-on for follow-ups and fax triaging. New clinics are up and running in as little as a week, backed by a 90-day satisfaction guarantee.

## What is CORTICO used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$86

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CORTICO

5.0 (3)

VS.

[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

CA$86

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.1 (633)

Value For Money

5.0 (1)

Value For Money

3.6 (573)

Customer Service

5.0 (3)

Customer Service

3.7 (600)

## CORTICO alternatives

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

HIPAA Compliant

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Engagement

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Appointment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

CORTICO 51 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Electronically collect payments for goods or services

Reminders sent via email

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Create new forms and/or use ready-made online form templates

Allows medical providers and/or customers to request previously filled prescriptions online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Meet with patients remotely

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (1)

Essentials

CA$86.00

Per User,Per Month

It includes:

-   Online Booking Platform
-   Automated Appointment Reminders
-   Secure Patient Messaging & File Sending
-   Telehealth Tools

Premium

CA$119.00

Per User,Per Month

It includes:

-   Everything in Essentials
-   Custom Patient Intake Forms
-   "Request to Book" Tool
-   Remove Cortico Branding

Elite

CA$199.00

Per User,Per Month

It includes:

-   Everything in Premium
-   Dedicated Server for Your Practice
-   Check-in Kiosk
-   Custom Clinic Website

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Dennis M.

MD

Medical Practice

### "Using Cortico with Oscar"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Very useful software that will save your time and your staff's time. Will also free up the phone lines by allowing patients to Book and change appointments on line.

Pros

Integrates very well with Oscar EMR. It works as a browser plug-in allowing seamless integration with the EMR. Once the plug-in is installed new buttons appear allowing new windows and features to be added to Oscar.

Cons

There's still needs to be additional work to integrate HRM reports. This is specific to Ontario and this product was initially developed in BC. They are apparently working on adding HRM integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DE

Daniel E.

Manager

Medical Practice

### "Excellent software, well supported, continuous innovation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2023

We have successfully diverted hundreds of hours of phone calls from the front desk, which has allowed staff to focus on other activities. Additionally, Cortico has increased access through enabling bookings to be made at any time of the day. For our same day/urgent workflow, we see >50% of these bookings made when the clinic is closed (think mother with sick child in the middle of the night being able to book &the associated peace of mind). So very happy on this front.The UI is intuitive and training requirements have been minimal. Staff have adapted quickly and appreciate the features. Overall a great success.

Pros

We purchased for the patient self-booking feature and it has been easy to integrate through our website. Love the constant innovation that is being applied to the platform - for example the plug-in has been a huge benefit to the doctor's workflows. Support has been easy to deal with and very responsive when needed. Honestly, Cortico makes Oscar bearable and functional.

Cons

Nothing I really like the least. There are features we have opted to not use, but that's hardly a criticism.

Reasons for choosing CORTICO

More features, more innovation, similar pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Louis W.

Family Physician

Medical Practice

### "Modernizing patient scheduling in medicine. A near end-game product. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2022

Cortico is what I expect to be possible if a major tech company (thinking Google/Apple/Microsoft/Facebook) were to design this interface. It is fully featured with an advantage over its competition in every aspect. Whether you are looking to get online booking for the first time or looking at getting an upgrade, you will not be disappointed.

Pros

Online booking is very easy to use. We continue to remark on it to no end. When our new clinic opened to patient booking, we booked 604 patients within 48-72 hours. As a small office with only 2 MOAs, this volume would not have otherwise been possible if we had to book everyone by phone. Scheduling templates are easy to manage and it integrates with Cortico hassle-free. Different appointment types can be built into the scheduling template depending on your preference, including having dedicated phone/video, dedicated in person visits, or any combination thereof. Consequently, when patients book online, they will see available appointment slots also depending on the type of visit they choose. Cortico also allows you to create different types of appointments, for example, regular appointments, private appointments, specialist appointments, or procedural appointments. If different types of appointments require different lengths of appointments, Cortico will search for all availabilities without needing you to change your existing schedule template to specially accommodate all types of appointments. Cortico also allows you to easily charge any types of fees, ensuring that you are remunerated for non-insured services in what is historically a non-reliable cash transaction. This includes any notes that will be released online after payment, private fees paid in full or by deposit at time of booking, or any unexpected fee resulting after a visit.

Cons

There really is no down side. Our clinic is based in BC, and between all our providers, have used every current EMR and their main add-on technology for online booking (CHR, Accuro, MedAccess, MYLE, Wolf, Ofys). There is no comparison. We have gone with Oscar as our main EMR because Cortico integrates so well with it, essentially prioritizing Cortico beyond the EMR selection. Both Oscar and Cortico understand that the the user should have more control over the settings which is very important to me. Cortico modernizes Oscar, now in line with the most advanced EMR without all of their disadvantages - corporate top-down and non-sensible updates, useless features clogging the interface, heavy on processing power, slow due to VPN, too many clicks, and inability to charge uninsured fees.

Switched from

[AccuroEMR](https://www.capterra.com/p/166227/Accuro-EMR/)

[MYLE](https://www.capterra.com/p/248712/MYLE/)

ease of use, control over settings, integrates seamlessly with Oscar, ability to charge uninsured fees at time of booking, one-way communication with patients (I personally prefer this very much, allowing me to send patients notifications, results, requisitions without having to deal with responses which should be discussed during appointment time).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)