# Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coast the right Maintenance Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202945/Coast/reviews --- Coast 4.7 (101) [View alternatives](https://www.capterra.com/p/202945/Coast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Coast Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Suhaad H ExecutiveMarketing and Advertising, 201 - 500 employeesUsed the software for: 6-12 months. “We use coast app because we do not want a full complicated CMMS but want a structured maintainence process if covers all the main tasks like work orders, preventive maintenance and vendor info it is the right balance of a simple and useful app for are organization.“ March 5, 2026 BP Brandon P Systems AdministratorInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “I do wish there were more notification options—if I miss an initial message or update, I have to search manually for the work order, which can slow me down if I didn’t catch which one it was.“ June 18, 2025 HK Herry K Maintenance SupervisorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Coast has been excellent for managing preventive maintenance for our gym equipment scheduling repairs and maintenance task has become much more straightforward, and the mobile app ensure that maintenance staff can access information on the go The QR code system makes asset management easy and quick it intuitive and user friendly so on boarding new staff is relatively simple, and it team support are top notch, and it very secure in tearm of use“ September 17, 2025 GC Glenda C Customer Service RepresentativeHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Sometimes I miss an update and have to search for the work order, which can slow things down if I didn’t catch the original alert.“ June 21, 2025 CP Curt P DirectorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “The user-friendly interface, along with the ability to attach photos, documents, and comments to each request, ensures clear communication and accountability.“ June 26, 2025 TY Trevor Y Facilities ManagerHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 6-12 months. “We occasionally experience slight lag when scanning QR codes during peak hours.“ November 18, 2025 GH Glen H Senior Server EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “We use it to schedule and track every thing from filter digital signatures to completed tasks has made our joint Commission surveys smoother than ever.“ October 12, 2025 jU judith U Procurement officerOil & Energy, 2 - 10 employeesUsed the software for: 1-2 years. “The fact that some customization options appeared to be somewhat restricted was the feature that I found least appealing.“ June 2, 2025 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Janice L. Consultant Information Technology and Services Used the software for: 6-12 months ### "Coast makes managing my team a breeze" July 23, 2020 5.0 Pros All in one tool that help me manage my team. It has replaced all the back and forth emails and text. Favorite feature is the tasks where I can track exactly what the progress of each task is. Cons Sometimes photos don't load properly and would have to ask customer support to fix issue. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Coast My team that I manage is part of the facilities team. Review Source Response from One Six Nine July 29, 2020 Thank you Janice! We're continuing to make improvements to Coast that will help make photos load even faster. MA Mark A. Senior Data Engineer Financial Services Used the software for: Less than 6 months ### "Essential for Team Coordination and Safety Checks" October 14, 2025 5.0 Coast keeps our entire team organized, accountable, and consistent across multiple job sites. Before Coast, we relied heavily on text messages and spreadsheets, which made tracking safety checks and maintenance work a headache. Pros Coast has become our central hub for daily communication between field inspectors, technicians, and office management. The task reminders and dedicated team channels make it incredible easy to confirm safety inspections, Maintenance schedules, and ongoing project in real time Cons I’d love to see improved export options for completed tasks so we can easily attach them to client reports or archive them for compliance audits. It’s not a major issue, but it would make documentation even smoother. Review Source CM Caitlin M. Business owner Consumer Services Used the software for: 6-12 months ### "Coast gets my vote" July 26, 2022 3.0 Pros Extremely easy to use. Training our employees on this app takes less than 5 mintes. The customer service team is quick and knowledgeable. The price is very reasonable for our small business. Cons It does glitch when two people are in it at the same time working on the schedule which can be frustrating. Review Source GH Glen H. Senior Server Engineer Hospital & Health Care Used the software for: Less than 6 months ### "Revolutionized Our Compliance and Safety Tracking" October 12, 2025 5.0 Coast Provides the rigor and documentation we need in a healthcare environment. It's more than a tool; it's a critical part of our patient safety infrastructure. Pros As a hospital, compliance and safety audit are constants. Coast's digital checklists and audit trail are lifesavers. We use it to schedule and track every thing from filter digital signatures to completed tasks has made our joint Commission surveys smoother than ever. Cons I wish the report module was a bit more flexible. While the standard reports cover 95% of our needs, creating a highly custom, one-off report can be a bit clunky and requires exporting data to Excel. Review Source EG Emilio G. Production and IT Manager Construction Used the software for: Less than 6 months ### "A Must have for Service Businesses on the Road" September 18, 2025 5.0 I can't imagine going back to the old way of paper receipts and spreadsheets. Coast makes expense tracking effortless, and it's become a tool we rely on daily to keep our plumbing crews on the road and on budget. Pros Coast Makes it simple to track exactly where our money is going for fuel and van repairs. I like that I can set rules per driver, which helps us avoid overspending and keeps everyone accountable. Having all transaction in one dashboard has saved us a lot of time and hassle compared to chasing receipts. Cons I wish invoices could be customized a bit more with our company branding, but the reporting tools work well overall. Review Source BS Bruce S. Owner Construction Used the software for: Less than 6 months ### "A Game-Changer for Our Landscaping Crews on the Go" September 18, 2025 5.0 It has streamlined our payroll process and improved our operational visibility immensely. Worth every penny. Pros The GPS location feature is a lifesaver. We can see exactly where our teams are and schedule jobs efficiently without constant phone calls. The simple clock-in/out function via their personal phones has eliminated all the paper timesheet mess we used to deal with. Cons Initially, a couple of our older crew members were hesitant to use the app. However, the Coast team provided excellent support materials, and now everyone finds it easy. Review Source TY Trevor Y. Facilities Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Reliable Support for Keeping Gym Equipment Running Smoothly" November 18, 2025 5.0 Coast has become a critical tool in keeping our gym equipment safe and functional. It helps us maintain a consistent member experience. Our maintenance workflow is cleaner, faster, and more predictable. It's definitely a platform I'd recommend to similar facilities. Pros Coast is extremely helpful for tracking gym equipment maintenance. I like that i can assign tasks to techs instantly when treadmills or strength machines need attention. The asset history feature help us understand recurring issues. Preventive maintenance reminders ensure machines stay safe for members. The mobile app saves us time by letting us update tasks directly from the floor Cons We occasionally experience slight lag when scanning QR codes during peak hours. I wish the dashboard allowed more layout customization. More built-in templates for fitness specific equipment could help. It would be nice if technician performance reports were more detailed. Review Source HZ Hajar Z. Business Development Coordinator Construction Used the software for: Less than 6 months ### "Finally, a Simple Tool My Whole Team Actually Uses" September 18, 2025 5.0 it has reduced our administrative time by hours each week. Highly recommended for small to mid-sized contractors. Pros The intuitive interface. In construction, you need tools that work without a 50-page manual. Coast gets it right. My project mangers can create schedules, and the guys in the field can clock in and message right from the job site with zero confusion. Cons I wish the reporting features were a bit more customizable for tracking equipment hours, but the time and attendance reports are perfect for our payroll. Review Source HK Herry K. Maintenance Supervisor Hospital & Health Care Used the software for: 6-12 months ### "A Great Tool For Managing Gym Equipment " September 17, 2025 5.0 My experience with the game changer of our gym equipment is really amazing it really give it all to meet up to our expectation Pros Coast has been excellent for managing preventive maintenance for our gym equipment scheduling repairs and maintenance task has become much more straightforward, and the mobile app ensure that maintenance staff can access information on the go The QR code system makes asset management easy and quick it intuitive and user friendly so on boarding new staff is relatively simple, and it team support are top notch, and it very secure in tearm of use Cons One area of Improvement is the inventory Management system, while it functional it could be more detailed when it comes to tracking parts, How about scheduling i think it has to be more improved Review Source DS Dan S. CEO Construction Used the software for: 6-12 months ### "Clearer Maintenance Control Across Construction Sites." January 13, 2026 5.0 Coast has helped bring structure to maintenance operations across our construction sites. It improves accountability, communication, and equipment uptime. A practical solution for construction companies managing multiple locations and assets. Pros coast gives us better visibility into equipment and site maintenance across multiple projects. Work orders are easy to create and track, and preventive maintenance helps reduce unexpected equipment downtime. The mobile access keeps field teams aligned without constant follow ups. Cons Reporting could be flexible for executive level summaries. Large projects with many assets require consistent naming to stay organized. Some advanced features take time for new site managers to fully adopt. Review Source RH Ronald H. Owner Events Services Used the software for: I used a free trial ### "Coast with the Most" June 19, 2025 5.0 If our operation was bigger and had more inventory, it would be great. Coast, although cool and effective, is a better fit for a big construction company.. Pros I liked the inventory management aspect of Coast. It seems to be very progressive and if it could correlate to personnel that would be better for us. Cons It took me most of the free trial to understand the ins and outs but once I got through all that, it seemed very cool Review Source JP Jeremy P. Lead Engineer Retail Used the software for: 6-12 months ### "Smooth Maintenance Support For Busy Retail Stores" November 17, 2025 5.0 A dependable system that keeps store equipment running smoothly and helps avoid disruption during busy retail periods. Pros Maintenance tasks stay organized across departments, and mobile updates help the team respond faster during peak hours. Cons Inventory tools feel basic, the interface is tight on small screens, and large uploads load slower than expected. Review Source BP Brandon P. Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "Coast saves me so much time on the job." June 18, 2025 5.0 As a small business, this app has been fantastic for tracking our repairs and building out a preventive maintenance program. Pros I really like that I can create work orders on the spot while walking the job site and instantly upload photos in real time. Cons I do wish there were more notification options—if I miss an initial message or update, I have to search manually for the work order, which can slow me down if I didn’t catch which one it was. Review Source HW Haley W. Owner Retail Used the software for: 6-12 months ### "AWESOME!!!!" February 9, 2025 5.0 Great!! By far the best , overall great company Pros Ease of communication it was the best for sure Cons I can’t say there was anything I didn’t like Review Source JS James S. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Coast review" April 15, 2025 5.0 My iverall experience was amaxing. I recommend this app very highly Pros I love the timeclock it has. It really helps to know when my drivers are on Cons I have absolutly no complaints about this app. It works very well Review Source AJ Abby J. Consultant Civil Engineering Used the software for: Less than 6 months ### "Great and functional" December 17, 2024 5.0 It’s an all around great software to use and I would definitely recommend it to anyone who needs to put together a single space to allow all to come together and easily work with. Pros Coast offers unbeatable support and an all in one maintenance management experience. I liked how it coordinates all of your tasks and helps you stay organized. It even keeps track of your inventory. Cons I don’t like when the app is slow or crashes Review Source CY Carrie Y. Analyst Telecommunications Used the software for: 1-2 years ### "Love Coast, great alternative to slack" July 27, 2022 5.0 I would love to keep using it. The customer service is great. Pros Easy to install, no ads. Coast is all about communicating easily and getting updates / response popped up fast. So it greatly increase the working efficiency and so I love it ! Cons I think it can make it easier to invite people to join the team. Sometimes it is hard to find how to send invitations. But the customer service support is very helpful. Review Source Matthew L. Digital Content Manager & Floor Supervisor Mining & Metals Used the software for: Less than 6 months ### "Affordable high end software that keeps getting better. " March 31, 2022 5.0 We are able to connect our whole team in multiple warehouses and keep all our project/tasks in a space that everyone has access to. This has changed how we work as a company. Pros Customers service, Within 1hr of signing up for coast I was face to face with customer service helping me customize the software to our industry Cons Just missing a video call feature, everything else was checked on our boxes Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Coast Cost, customer service, adaptability Review Source mM mars M. Director of Operations Restaurants Used the software for: 2+ years ### "Coast is a solid platform depending on your usage needs. It excels at messaging and task creation" July 20, 2022 4.0 I think Coast is a great alternative to Slack and works well for most of what it tries to do. They listen to most feedback and have robust support. Pros Easy to use for communication, notifications work across mobile and pc. Customer support is fast and consistent Cons removing users and creating users seems clunky and unintuitive Reason for choosing Coast We were beta testers and stayed on after that was finished because it worked well for us. Review Source MB Matthew B. Facility Manager Government Administration Used the software for: Less than 6 months ### "Great product and CS." May 16, 2023 4.0 Experience is great. I just wish I had more time onboarding. My day is very full. Buit, I think what I value the most is CS. People like \[sensitive content hidden\], who has consistently been with me throughout this whole ride so far. She has been very vital in onboarding this platform. Been very patient with me and staff and is always there with a smile willing to "hold my hand". Without her CS we might be looking at other options. Coast is more than just data and how to interface with it, a large portion is CS. This place has it. Thank you! Pros The simple fact that its a one stop shop for all my FM needs. Cons Haven't found a solid one yet. But, if I had to be picky, I wish the "title" area for the incoming work order was in larger font size and more obvious like the, "update status" button below it. I do have a staff member who can navigate the platform well but, has a rough time seeing work order is which. Reason for choosing Coast It's more intuitive than other platforms and I have a father older staff and tenants, this platform makes sense, it mirrors cell phone function or "melinote". Very easy to use. Review Source SM Scott M. Director of Operations Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Coast 05/17/23" May 17, 2023 4.0 We are using Coast to completely manage our maintenance department. Recently we expanded our use to include a work flow for our procurement department. Being able to internally track the status of a PO and tagging that cost to a particular asset is very valueable. Pros Ease of use and how easy it is to learn the functionality given how intuitive everything is put together. Also, the technical and customer support is top notch. Cons There are various opportunities to improve in regards a menu to help design and create customer reports. Review Source KF Kim F. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "AOK! Fitness reviews " July 20, 2022 5.0 Great! Pros Calendar and communication documented so I can hold staff accountable Cons Cumbersome movement in work spaces could be a little easier to use. Reason for choosing Coast Benefits Review Source Khalid D. Director of Facilities Education Management Used the software for: Less than 6 months ### "Coast to the rescue!" February 16, 2023 5.0 Pros As a growing start-up with over 100 locations across the country, Coast has been instrumental in helping us define and create strong data systems for our facilities management program. The implementation and leadership team is extremely hands-on and always willing to help out in order to reach goals. I'd highly recommend Coast to any facilities leader looking to apply structure and order to their management program. Cons I haven't had any negative experiences with the software or the team. Everyone has been extremely supportive during the implementation process. Review Source LR Lauren R. Director of Marketing and Festivals Wine and Spirits Used the software for: 1-2 years ### "Great for Scheduling Wine Festivals!" July 14, 2022 4.0 I've been exceptionally pleased with Coast. It's made my job SO much easier! Pros This software was easy to set up, easy to train on and easy to implement. It's simplicity provides all we need to schedule staff to work our wine festivals. Cons I'd love to be able to have a printable calendar, but that feature is not available. There are a few minor things I have not been able to do, but the tech team has always said they will pass the information along to be discussed with the app builders! Review Source LP Laurea P. Business Owner Construction Used the software for: 1-2 years ### "Amazing software for employee communication " January 25, 2023 5.0 Pros We use most of the features daily. It helps us stay up to date in everyday work orders. Cons Coast has been a proficient software program for our company, it is our lifeline and I do not have any cons about it. Review Source Similar Products Featured ## Related categories [Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[CMMS](https://www.capterra.com/cmms-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.