# Page 2 | Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Coast the right Maintenance Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202945/Coast/reviews --- Coast 4.7 (101) [View alternatives](https://www.capterra.com/p/202945/Coast/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Coast ## Showing most helpful reviews Showing 26-50 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samantha R. General Manager Facilities Services Used the software for: 6-12 months ### "The best UI for managing guest room maintenance across a large property" March 27, 2026 5.0 We were losing track of preventive maintenance for our elevators and pool systems which led to a few guest complaints in the past. Coast has streamlined our entire process from work orders to downtime tracking. Our engineering team now has strong signals on which assets are failing most often so we can make better budget decisions. The ease of use means our housekeeping staff can submit a request in seconds and the mobile app keeps everyone on the same page. It has drastically improved our response times and helped us maintain a much higher guest satisfaction rating across the board. Pros In the hotel industry we cannot afford to have a room out of service because of a slow repair. After trying a few similar tools I can say this is easily the best UI I have seen. The mobile app is essential for our engineering team because they are always moving between 187 rooms and our mechanical areas. The high quality personalization of the work order requests allows us to categorize issues by guest priority which is a lifesaver. I also really value the deep integration with our CRM as it helps us keep track of room history perfectly. Plus the team is amazing and responsive whenever we need to tweak our maintenance scheduling and planning for the high season. Cons Setting up the full parts inventory for all of our HVAC and plumbing supplies took some time at the beginning. It is very detailed and powerful but you have to be disciplined about your data entry during the initial week to get the most out of the maintenance reporting later on. Review Source Ayan S. Content Writer E-Learning Used the software for: Less than 6 months ### "Streamlined Operations with Outstanding Support" October 31, 2025 5.0 Coast delivers a streamlined, professional experience that significantly improves business operations through centralised communication and task management. Pros Coast's user-friendly interface makes managing tasks and tracking expenses incredibly simple and efficient. Cons The most commonly cited limitations include integration challenges, particularly with QuickBooks Desktop, which requires manual entry of transactions. Review Source jU judith U. Procurement officer Oil & Energy Used the software for: 1-2 years ### "An Easy-to-Use Instrument for Team Collaboration" June 2, 2025 4.0 My overall interaction with Coast has been extremely positive. Particularly for frontline teams, it helped improve team communication and task visibility. Although there is room for expansion, it is a good option for teams that require straightforward coordination. Pros The ease with which I could collaborate in real time with my team was the most appealing aspect of Coast. It was extremely easy to stay connected and manage tasks while on the go thanks to the design's responsiveness to mobile devices. Cons The fact that some customization options appeared to be somewhat restricted was the feature that I found least appealing. To make workflows and notifications more adaptable to our team's needs, I would have preferred more flexibility. Review Source TD Tom D. Vice President and Operations Manager Construction Used the software for: 6-12 months ### "Streamlined Communication & Task Management Across Projects" September 15, 2025 5.0 For a company like Turner Construction that handles large-scale projects, Coast has brought simplicity and accountability to how we manage tasks and communicate across different industries we collaborate with. It's intuitive, reliable, and has made our workflows faster and more transparent. Pros Coast has been a game-changer for our team spread across different job sites. In construction, is everything. Coast makes it easy to assign tasks, share updates instantly, and keep everyone on the same page without endless calls or emails. The mobile-first approach is especially helpful since most of our people are in the field, not behind a desk. Cons There isn't much to dislike, but I would love see even integrations with some of the specialized construction software we use. That said, the existing features already cover the bulk of our day-to-day needs. Review Source VR Verified Reviewer Executive Marketing and Advertising Used the software for: 6-12 months ### "Simple and effective maintenance management" March 5, 2026 5.0 We use coast app because we do not want a full complicated CMMS but want a structured maintainence process if covers all the main tasks like work orders, preventive maintenance and vendor info it is the right balance of a simple and useful app for are organization. Pros The thing I like the most about coast app is that its recurring tasks and reminder are practical and help ensure maintenance works is not missed or forgotten. Cons As our operations grow we feel there is a need for more in depth reporting activities and more advance analytics to support more complex ativities. Review Source VR Verified Reviewer Team Lead Marketing and Advertising Used the software for: 6-12 months ### "Keeps vendor info and work history in one place" March 18, 2026 5.0 If you have vendors and contractors coming in regularly, Coast helps a lot. Instead of searching old chats for electrician number you just check vendor info and its there. it also helps to track what work is done. Pros I like that this is the kind of tool that quietly saves time everyday by keeping tast organized and redusing small follow-up. Cons The reporting featurs good be more detailed, but the still cover the basics well and provied enough information for daily traking. Review Source Harsh S. Consultant Architecture & Planning Used the software for: I used a free trial ### "Effective tool for Maintenance Management " October 31, 2025 5.0 Our operational team is using Coast to better manage work orders, equipment issues, and technician schedules. Before Coast, we had requests through email and phone, or sometimes paper logs, which resulted in next day - and sometimes several days - for repairs. With Coast, every maintenance request is logged, assigned, and tracked in one place. Technicians receive updates in real time, can upload pictures to help explain the work, and can communicate directly on tasks to reduce response times and lessen confusion Pros Coast keeps campaigns organized from start to finish. The file-sharing feature works great for creative assets, and the chat threads help reduce unnecessary meetings. Overall, it improves productivity and communication. Centralized tracking of maintenance and equipment problems. Simple scheduling and assignment for technicians. Repairs are initiated with real-time updates and in-task communication. Ability to attach images and notes for convenient documentation of problems. Increased efficiency, efficiency and respond time overall performance will be improved. Cons Additional reporting and asset-tracking integrations would further enhance maintenance planning and performance monitoring. Review Source DM Dan M. Maintenance Manager Food Production Used the software for: Less than 6 months ### "Coast is no Ghost" June 25, 2025 5.0 Great experience overall. Easy to use. I did have a few minor suggestions to add for our use, but everything is working great. I give Coast's CMMS a 10 out of 10. Pros Coast provides all you need to get up and running with their CMMS software. They are very accommodating with any need that I have for my compliance needs. Cons Nothing. Coast is easy to use, easy to get up and going. It actually emails me when my parts inventory falls to, and below my minimum quantity. No pain at all. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[FMX](https://www.capterra.com/p/130563/FMX/) Reason for choosing Coast Cost. Ease of operation and understanding. Their availability to make sure i received answers to my questions. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) It was not setup for a traditional CMMS. They wanted to charge money for setting it up as a CMMS. It was not easy to use. Review Source HR Hannah R. CEO,Owner Real Estate Used the software for: Less than 6 months ### "A Game-Changer for Multi-Site Facility Maintenance" October 11, 2025 5.0 It has streamlined our operations, improved accountability, and provided us with data we never had before to make smarter budgeting decisions for our properties. Pros The scheduling and task assignment features are incredible. We manage facilities across three states, and Coast has given us a single pane of glass to view all work orders, maintenance schedules, and team communications The mobile app means our technicians get instant notifications and update job statuses on the go which is drastically reduced our paperwork and administrative overhead. Cons The initial setup required a significant time investment to upload all our assets and create preventive maintenance templates. However, their support team was very helpful, and the long term time savings have more than made up for it. Review Source AC Andy C. Group Chief Information Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Game-Changer for Our Gym's Operations" October 19, 2025 5.0 It has revolutionized our QA process. The reliability of our core system has improved dramatically, leading to higher member satisfaction and fewer early-morning panic calls for our team. An essential tool for any fitness business. Pros ACCELQ has been instrumental in automating our member portal and booking system tests. As a chain with 24/7 access, any software glitch is critical. This platform lets us run robust suites overnight, ensuring a seamless experience for our member every single time. Cons The initial setup required a dedicated effort from our team to fully grasp the methodology. It's powerful tool, but it demands an investment in learning to unlock its full potential. However, the long-term payoff is absolutely worth that initial time commitment. Review Source BN Brendan N. Team Lead Manager Construction Used the software for: Less than 6 months ### "Coast Keeps Our Crews and costs Aligned " September 16, 2025 5.0 Coast is a lifesaver for keeping our fleet spending under control. It's simple, clear, and exactly what a small business like ours needs. Pros I love how Coast makes it so easy to track fuel and maintenance expenses for our landscaping trucks. The real time visibility keeps us confident about budgets. Cons The mobile app can sometimes lag when coverage is poor in rural job sites, but that's not a deal breaker Review Source ME Maike E. Manager Marketing and Advertising Used the software for: 6-12 months ### "Keeps our facilities humming (painless work orders & communication)" June 8, 2025 5.0 Eight months in, Coast has cut our average work-order closure time by roughly a quarter and replaced messy emails and spreadsheets with one clean mobile app. It’s not perfect, but for an 11–50-person facilities team it delivers big wins without a steep learning curve. Pros Onboarding is lightning-fast; our techs were productive in under 10 minutes. QR-code asset tags let us pull service history on the spot. Built-in chat links every conversation to the actual work order. Support replies in minutes and sticks with you until it’s fixed. Reports show labour time and parts spend clearly. Cons Schedules can lag when two users edit at once. :contentReference Few native integrations with our accounting suite; we export CSV weekly. Dashboards are rigid—you can’t rearrange widgets yet. Review Source AF Adaire F. CEO Internet Used the software for: 6-12 months ### "Streamlines Operational Oversights Across Digital Publishing" December 24, 2025 5.0 A reliable platform that improves visibility into operational and technical tasks. It helps reduce downtime, support better team coordination, and allows leadership to focus on growth and strategic initiatives. Pros Managing operational workflows across multiple teams is easier, and task tracking keeps everyone aligned. Preventive alerts help avoid delays, and documentation ensures accountability for digital infrastructure and content operations. Cons Reporting could offer more executive level insights, and initial setup takes time to match publishing workflows. Notification need careful tuning to prevent overload, and some integration with existing platforms could be smoother. Review Source MS Michael S. Facilities Senior Maintenace Aviation & Aerospace Used the software for: 6-12 months ### "Reliable Tool for Managing Aerospace Facility Miantenance" November 24, 2025 5.0 A solid system for managing facility and equipment upkeep in aerospace settings. It improves visibility, supports consistent planning, and keep communication clear. A dependable option for large technical operations. Pros Maintenance tasks are easier to organize, and documenting work for compliance is more straightforward. Preventive alerts help keep critical equipment running, and technicians benefit from the mobile access across large facilities. Cons More aerospace focused fields would help, and customization options ffeel limited for complex assets. Large technical files upload slowly, notifications take tuning, and integration choices could be broader. Review Source CM Clark M. Lead Business Consultant Machinery Used the software for: 6-12 months ### "Effective Tool for Managing Heavy Machinery Maintenance" November 26, 2025 5.0 A dependable system that keeps maintenance work structured and reduces unexpected downtime. It now fits smoothly into daily operations and supports teams managing large machinery fleets effectively. Pros Managing maintenance plans feels more organized, and QR scans make equipment history easy to access. Preventive alerts help teams stay ahead of issues, and the mobile workflow supports technicians working across large job sites. Cons Heavy equipment forms could use more tailored fields, and large images sync slowly. Dashboard options feel limited, offline use struggles in remote areas, and multi machine comparisons aren't as detailed as needed. Review Source CP Curt P. Director Education Management Used the software for: 6-12 months ### "Using Coast to manage a retail chain" June 26, 2025 5.0 Switching to Coast has been a clear upgrade; it provides more robust functionality and is far more user-friendly than our former CMMS. Pros What I like best about Coast is its ease in real-time tracking, assigning, and following up on maintenance tasks across multiple locations. The user-friendly interface, along with the ability to attach photos, documents, and comments to each request, ensures clear communication and accountability. I also appreciate the customizable checklists and the flexibility for recurring tasks or preventive maintenance schedules, which helps us stay proactive. Cons Honestly, there's nothing I dislike about this platform. From the moment I started using it, I've been consistently impressed by how incredibly easy and intuitive it is to navigate. Every feature feels thoughtfully designed, making the entire experience seamless and efficient. It truly lives up to being a remarkably user-friendly tool. Review Source AW Alexis W. Owner Events Services Used the software for: Less than 6 months ### "Really pleased with Coast" June 4, 2025 5.0 Overall, my experience with Coast has been really positive. I didn’t expect to receive this much personalized support, and I truly appreciate the effort the Coast team puts into helping their customers succeed. Everyone has been great—especially the onboarding support, which made sure everything ran smoothly from the start. The training resources, including videos and online courses, also made it easy to learn the system quickly. Pros What I like most about Coast is how user-friendly it is. It comes pre-configured in a smart way, but it’s also easy to customize to fit your needs—without having to wait on long implementation timelines or special setups. Cons The pricing can be a bit high for small to mid-sized teams. As you add more users, it gets expensive fast. It would be helpful if there were more flexible pricing options, like discounted user bundles or a more affordable 'view-only' license for team members who just need access to reports and dashboards. Review Source KC Kimberley C. Accounting Specialist Arts and Crafts Used the software for: 6-12 months ### "Enhanced tracking capabilities throughout the facility." June 24, 2025 5.0 Coast has completely transformed how we manage our facility. Maintenance tasks are now completed much more efficiently, and our preventive maintenance program is stronger than ever—with significantly fewer tasks being delayed to the off-season. Pros One of the greatest benefits of Coast is how it centralizes everything—building maintenance, concessions management, event planning, and compliance tracking—into one cohesive platform. It’s made managing a large historic facility far more organized. The data insights we gain also allow us to plan budgets more accurately and present spending needs clearly to our Board of Trustees. Cons We’ve encountered very few issues with Coast, and when they do arise, the support team is quick, responsive, and highly knowledgeable. They are also proactive about updates, continuously improving the platform—many features that once felt clunky are now seamless and user-friendly. Review Source DM Doug M. Senior facilities manager Retail Used the software for: Less than 6 months ### "Smooth Maintenance Management For Busy Stores" November 18, 2025 5.0 A dependable platform that strengthens maintenance workflow, reduces equipment downtime, and keeps daily operations more predictabl. Ideal for high traffic retail stores with constant facility needs. Pros Tracking maintenance across a large retail floor feels much easier, and creating work orders on the move speeds up response times. Preventive scheduling keeps key equipment reliable, and asset history helps during audits. Cons Managing asset names takes discipline in large stores, and new users can feel overwhelmed at first. The desktop layout could be cleaner, and large uploads sometimes take longer than expected during busy periods. Review Source AY Alisha Y. Solicitor Insurance Used the software for: 6-12 months ### "Coast -highly recommended " January 21, 2025 5.0 Overall this app allows for efficiencies within the team as we can collaborate easier on shared work and matters. Pros Coast is easy to use and follow, with team members picking this software up easily for large projects. Cons A little bit slow to load up sometimes, but generally loads within a minute or two. Review Source BP Brandon P. Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "Coast saves me so much time on the job." June 18, 2025 5.0 As a small business, this app has been fantastic for tracking our repairs and building out a preventive maintenance program. Pros I really like that I can create work orders on the spot while walking the job site and instantly upload photos in real time. Cons I do wish there were more notification options—if I miss an initial message or update, I have to search manually for the work order, which can slow me down if I didn’t catch which one it was. Review Source IA Ibrahim A. Marketing Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Simple communication tool" May 23, 2025 2.0 Pros Simple and clean interface that allows for team messaging, task assignment and scheduling all in one place. It helps keep everyone connected and on the same page. Cons The features and capabilities are limited when compared to larger scale applications like teams or slack. Therefore, it was not suitable for complex workflows. Review Source Israel O. Area Manager Capital Markets Used the software for: Less than 6 months ### "Coast the efficient and user friendly " March 5, 2025 5.0 it provided a user-friendly platform for managing business expenses and fleet operations efficiently, my overall experience with coast is thereby positive Pros Its user-friendly interface and intuitive design, which made managing tasks and tracking expenses incredibly simple and efficient. Cons It's limited integration options with other accounting or business management tools, which could make it less versatile for businesses relying on a broader ecosystem of software solutions. Review Source SP Sushanth P. Shift Manager Food & Beverages Used the software for: Less than 6 months ### "Excellent app for managing shifts and team communication" June 18, 2025 5.0 Coast greatly improved our shift scheduling, team communication, and overall efficiency. Easy to use and reliable for daily operations.. Pros Coast makes it simple to manage shifts, track tasks, and communicate quickly with the entire team, improving overall efficiency. Cons Occasional notification overload during peak hours; could use deeper reporting and analytics features to track shift trends and performance. Review Source SS Sean S. Associate Director Hospitality Used the software for: Less than 6 months ### "An incredible maintenance management solution." May 28, 2025 5.0 It's simple to carry out preventive maintenance schedules like repairing and inspection with Coast. Easy to manage assets and equipments and work orders Pros Tracking and managing inventory has been incredibly easy with this tool. I also love how straightforward it is to view the financial value and depreciation of our assets and equipment—everything's in one place and easy to understand. Cons Coast has been a perfect fit for my needs and objectives—I really have nothing to complain about. It does exactly what I need, and it does it well. 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