# Page 3 | Coast Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Coast the right Maintenance Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202945/Coast/reviews

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Coast

4.7 (100)

[View alternatives](https://www.capterra.com/p/202945/Coast/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 3 - Reviews of Coast

## Showing most helpful reviews

Showing 51-75 of 100 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

James S.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Coast review"

April 15, 2025

5.0

My iverall experience was amaxing. I recommend this app very highly

Pros

I love the timeclock it has. It really helps to know when my drivers are on

Cons

I have absolutly no complaints about this app. It works very well

Review Source

AJ

Abby J.  
Consultant  
Civil Engineering  
Used the software for: Less than 6 months

### "Great and functional"

December 17, 2024

5.0

It’s an all around great software to use and I would definitely recommend it to anyone who needs to put together a single space to allow all to come together and easily work with.

Pros

Coast offers unbeatable support and an all in one maintenance management experience. I liked how it coordinates all of your tasks and helps you stay organized. It even keeps track of your inventory.

Cons

I don’t like when the app is slow or crashes

Review Source

AG

Aviral G.  
Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Useful tool for Service & Maintenance teams"

April 6, 2025

4.0

Overall Coast is really a good tool for keeping maintenance workflows organised and transparent. It gets the job done and is not very complicated to handle.

Pros

It is very helpful for the service teams who can update tasks, issue reporting and easy communications while on the go. The UI is easy to use, which is why maintenance teams like to use it.

Cons

Some features lacks details, for tracking long term performance or trends of maching down time.

Review Source

RM

Ryan M.  
Property Manager  
Real Estate  
Used the software for: I used a free trial

### "Nice compliment for Property Management software"

March 21, 2025

5.0

I like Coast, however, the initial setup was a bit cumbersome as the program was a bit difficult to navigate in my opinion. However, the features are valuable once you learn to use them.

Pros

What I liked most about Coast was their work order/maintenance management.

Cons

It is a bit complicated to learn at first, but offers a lot of features.

Review Source

LB

Lisa B.  
Manager of Quality and Continuous Improvement  
Mining & Metals  
Used the software for: 6-12 months

### "We gave Coast a shot and this is what we found..."

May 22, 2024

5.0

No system outages or page loading issues. Customer support to important equipment and begin using Coast was responsive and productive. A week or so in Coast and it all becomes familiar and easy to navigate. Coast has more functions than we are currently utilizing at this time - we have the ability to grow.

Pros

Customer support - hands down the most responsive. We submitted a need and the resource was developed so we could optimize our efficiency in Coast. They listen to us.

Cons

Chose this system because they have QR codes for assets; need a portable printer with small, sticky and durable labels. We have millions of items to tag and it would be nice to tag them as they are entered into Coast (e.g. every piece of machinery, equipment, vehicle, door, exit sign... you name it, it needs a tag and some sort of maintenance or check during its lifetime.)

Review Source

Lynn L.  
Director of operations  
Food Production  
Used the software for: 1-2 years

### "Great maintenance software for a food production facility"

June 10, 2022

5.0

Great and easy to use. My team loves using coast!

Pros

The notifications and reminders are the best part of this software. We have our preventive maintenance schedules all set up for our equipment here and we get notified when things are supposed to need pm work done and inspected.

Cons

They're working on this feature, but it currently cannot automatically assign a pm or work order to a technician that is scheduled to work for that day. I looked at a few other softwares and none of them had this feature.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Coast

Price, functionalities, and ease of use

Review Source

Matthew L.  
Digital Content Manager & Floor Supervisor  
Mining & Metals  
Used the software for: Less than 6 months

### "Affordable high end software that keeps getting better. "

March 31, 2022

5.0

We are able to connect our whole team in multiple warehouses and keep all our project/tasks in a space that everyone has access to. This has changed how we work as a company.

Pros

Customers service, Within 1hr of signing up for coast I was face to face with customer service helping me customize the software to our industry

Cons

Just missing a video call feature, everything else was checked on our boxes

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Coast

Cost, customer service, adaptability

Review Source

CG

Carissa G.  
Client relations manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I loved it!! "

July 20, 2022

5.0

Pros

The best thing about it was how simple it was to use, and how efficiently it got all the information out to all the employees. All of our business updates and scheduling information was in this app, and it was nice to have it all in one spot.

Cons

In the beginning I didn’t know how to use it or find the schedule, but once I figured it out it was all good.

Review Source

mM

mars M.  
Director of Operations  
Restaurants  
Used the software for: 2+ years

### "Coast is a solid platform depending on your usage needs. It excels at messaging and task creation"

July 20, 2022

4.0

I think Coast is a great alternative to Slack and works well for most of what it tries to do. They listen to most feedback and have robust support.

Pros

Easy to use for communication, notifications work across mobile and pc. Customer support is fast and consistent

Cons

removing users and creating users seems clunky and unintuitive

Reason for choosing Coast

We were beta testers and stayed on after that was finished because it worked well for us.

Review Source

PS

Prowl S.  
Customer Service  
Retail  
Used the software for: 1-2 years

### " Good for Large Work Groups "

August 5, 2022

4.0

Pros

The ability to create multiple chats with the same set of people with ease for different purposes and not having to worry about a capped limit of people. The fact that coast has a clean UI also helps.

Cons

Clearer settings feature is needed, at least on the non-owner end. The only settings available are the profile settings and if you want to change anything or add contact info, you're forced into having a profile photo regardless or else you cannot make changes. Accessibility options along with this are non-existent due to this fact, you can't change it from it's normal palette to a dark mode nor change the font size makes things a challenge for fellow coworkers.

Review Source

SG

Shelley G.  
Director of Operations  
Hospitality  
Used the software for: 1-2 years

### "Coast app work order system"

April 5, 2024

5.0

Overall experience has been great. We are hoping to proceed with the PMP side of their app upcoming.

Pros

Easy to work with company. Very flexible and available for quick questions and adjustments are easy to make. They've gone above and beyond in providing us with additional services for reports, etc.

Cons

I don't have anything negative to record on coast as their services have been only positive.

Reason for choosing Coast

Price and appreciated the easy app they offered.

Switched from

[ScheduFlow](https://www.capterra.com/p/112520/ScheduFlow/)

We weren't using the previous app to the fullest potential and the cost was extremely high for the use.

Review Source

MB

Matthew B.  
Facility Manager  
Government Administration  
Used the software for: Less than 6 months

### "Great product and CS."

May 16, 2023

4.0

Experience is great. I just wish I had more time onboarding. My day is very full. Buit, I think what I value the most is CS. People like \[sensitive content hidden\], who has consistently been with me throughout this whole ride so far. She has been very vital in onboarding this platform. Been very patient with me and staff and is always there with a smile willing to "hold my hand". Without her CS we might be looking at other options. Coast is more than just data and how to interface with it, a large portion is CS. This place has it. Thank you!

Pros

The simple fact that its a one stop shop for all my FM needs.

Cons

Haven't found a solid one yet. But, if I had to be picky, I wish the "title" area for the incoming work order was in larger font size and more obvious like the, "update status" button below it. I do have a staff member who can navigate the platform well but, has a rough time seeing work order is which.

Reason for choosing Coast

It's more intuitive than other platforms and I have a father older staff and tenants, this platform makes sense, it mirrors cell phone function or "melinote". Very easy to use.

Review Source

BD

Brooke D.  
Shift Supervisor  
Food & Beverages  
Used the software for: Less than 6 months

### "Coast review from a supervisor "

August 9, 2022

5.0

Overall my experience with Coast has been good but limited.

Pros

This software made it easy to connect with individuals or groups of people quickly and efficiently.

Cons

What I liked least about the software is that there is so much to do or get lost in within the app I feel like I don’t know how to use it to its full potential.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Upper management made the decision.

Review Source

TR

Tim R.  
Locomotive Engineer  
Railroad Manufacture  
Used the software for: 1-2 years

### "Able to access all communications "

August 9, 2022

3.0

Overall it's an easy, cheap app. for communication with other team mates. not a fan of missing out or not being able to retrieve messages of there's a back log of missed new messages.

Pros

It's easy to use and fast notification when messages are placed.

Cons

Lack of access to all messages. Sometimes numerous messages are sent and if you don't stay on top you'll be limited to how far back you can retrieve the unread messages. This can be an issue as you won't get all the information or important messages due to not being able to retrieve all new messages.

Review Source

SM

Scott M.  
Director of Operations  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Coast 05/17/23"

May 17, 2023

4.0

We are using Coast to completely manage our maintenance department. Recently we expanded our use to include a work flow for our procurement department. Being able to internally track the status of a PO and tagging that cost to a particular asset is very valueable.

Pros

Ease of use and how easy it is to learn the functionality given how intuitive everything is put together. Also, the technical and customer support is top notch.

Cons

There are various opportunities to improve in regards a menu to help design and create customer reports.

Review Source

ZM

Zach M.  
Maintenance and Operations Supervisor  
Education Management  
Used the software for: 6-12 months

### "Managing work load"

December 15, 2023

5.0

Pros

The ease of using this digital platform.

Cons

The setup was a bit confusing. There were some questions on how to get set up: phone number or email. After this issue was addressed there were no problems getting set up.

Review Source

KF

Kim F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "AOK! Fitness reviews "

July 20, 2022

5.0

Great!

Pros

Calendar and communication documented so I can hold staff accountable

Cons

Cumbersome movement in work spaces could be a little easier to use.

Reason for choosing Coast

Benefits

Review Source

JS

Joan S.  
Lead Book Buyer  
Retail  
Used the software for: 2+ years

### "Solid Experience "

July 20, 2022

5.0

Solid app that does the job it says on the box. Good value for what you pay

Pros

Scheduling and multi location communication channels set this apart from other apps

Cons

Customer service can be poor/slow but no huge problems

Review Source

Khalid D.  
Director of Facilities  
Education Management  
Used the software for: Less than 6 months

### "Coast to the rescue!"

February 16, 2023

5.0

Pros

As a growing start-up with over 100 locations across the country, Coast has been instrumental in helping us define and create strong data systems for our facilities management program. The implementation and leadership team is extremely hands-on and always willing to help out in order to reach goals. I'd highly recommend Coast to any facilities leader looking to apply structure and order to their management program.

Cons

I haven't had any negative experiences with the software or the team. Everyone has been extremely supportive during the implementation process.

Review Source

EM

Elijah M.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Usefully for easy messaging"

August 5, 2022

4.0

It's been pretty good. We use the free version so we don't get all the bells and whistles

Pros

Ease of messaging. Ability to send documents and pictures as well.

Cons

It's a bit glitchy at times. Also has issues connecting to the servers sometimes.

Switched from

[Crew Platform](https://www.capterra.com/p/183144/Crew-Platform/)

Price. They wanted to charge a lot just for messaging.

Review Source

MV

Molly V.  
Coffee Shop Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Awesome software, with a few flaws. "

July 24, 2022

4.0

Love it! Great how easy it is for my employees and currents takes care of all my needs.

Pros

It’s easy to get my employees set up. They understand it intuitively.

Cons

it’s harder to work with on the back end (scheduling shifts, creating tasks, etc). I really wish there was an undo button because when I make a mistake scheduling shifts it can take AGES to fix.

Review Source

LR

Lauren R.  
Director of Marketing and Festivals  
Wine and Spirits  
Used the software for: 1-2 years

### "Great for Scheduling Wine Festivals!"

July 14, 2022

4.0

I've been exceptionally pleased with Coast. It's made my job SO much easier!

Pros

This software was easy to set up, easy to train on and easy to implement. It's simplicity provides all we need to schedule staff to work our wine festivals.

Cons

I'd love to be able to have a printable calendar, but that feature is not available. There are a few minor things I have not been able to do, but the tech team has always said they will pass the information along to be discussed with the app builders!

Review Source

GM

Gina M.  
Office Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "Great for smaller companies"

July 20, 2022

5.0

Pros

We use this app for about 25 employees. It is very easy to manage and helpful when assigning tasks to employees. We also use it to request time off. Managers get the notification immediately and can approve or deny the request.

Cons

It is slightly more difficult to navigate from a phone than a PC.

Review Source

LP

Laurea P.  
Business Owner  
Construction  
Used the software for: 1-2 years

### "Amazing software for employee communication "

January 25, 2023

5.0

Pros

We use most of the features daily. It helps us stay up to date in everyday work orders.

Cons

Coast has been a proficient software program for our company, it is our lifeline and I do not have any cons about it.

Review Source

YO

Yaima O.  
Embryologist  
Medical Practice  
Used the software for: 2+ years

### "Coast Review"

August 8, 2022

5.0

Pros

Real time communication. Chat option is very easy to use.

Cons

I have not had any issues with it. Works ok for me.

Review Source

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