# Trimble e-Builder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trimble e-Builder the right Construction Management solution for you? Explore 418 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2030/e-Builder-Enterprise/reviews

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Trimble e-Builder

4.3 (418)

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Last updated March 13th, 2026

# Reviews of Trimble e-Builder

Ease of use

4.0

Customer Service

4.3

## Pros and Cons in Reviews

Joseph M

Senior EngineerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“I can precisely monitor project spending and guarantee financial transparency thanks to the software's strong budget monitoring and task pricing features.“

May 19, 2023

SC

Steven C

Executive Project AnalystConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Reporting and some modules, such as timetracking, are short sited lack luster and built without functionality that would be expected.“

May 15, 2024

VH

Veronica H

Project Controls AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I enjoy the fact that it has allowed my organization to evaluate our workflows and streamline things.“

May 16, 2024

MP

Mike P

Civil EngineerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The implementation was very long with extended periods where both sides were unproductive and we were not given any initial product training so we could effectively engage with the implementation team“

May 15, 2024

Joseph M

Senior EngineerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“It has been quite convenient for me to use the mobile app to access and manage projects from anywhere, especially while I'm out in the field. When I've had any problems, e-Builder Enterprise's customer service has also been outstanding, with quick replies and beneficial advice.“

May 19, 2023

MK

Marnie K

DesignerDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“It tends to run pretty slow which slows down my production“

September 10, 2024

VH

Veronica H

Project Controls AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“My overall experience has gone well. Though we have had several client managers, the transitions have gone well and follow up to concerns typically are addressed in a timely fashion.“

May 16, 2024

MM

Michelle M

Business Systems AnalystHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The submittal module is clunky.“

May 14, 2024

## Showing most helpful reviews

Showing 1-25 of 418 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Giuseppe S.  
Senior Project Manager | Water, Environment, & Facilities  
Civil Engineering  
Used the software for: 2+ years

### "User friendly system and allows you to capture information necessary for your project."

March 19, 2018

5.0

Good financial reporting on projects and status of where things sit with what actor. Hold accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score performance on internal staff and outside consultants or contractors.

Pros

Easy to build reports and dashboards. Building customized reports and workflows. Easy to use system. Allows everything to tie back to a project, include cost, budget, documents, forms, invoices, change orders, task orders, etc.

Cons

System runs slow around noon-3pm EST. As an EB Admin, certain functionalities when creating forms are uneditable or would require you to remove a field and start over again. Dashboards do not quickly refresh with up to date changes made in processes or reports. Sometimes it takes almost 6hrs to refresh a dashboard based on new changes. Would like to see more online youtube training videos on certain modules (i.e., BI Reports, Schedule, Cashflows, etc.)

Review Source

WK

Waleed K.  
Senior Procurement Engineer - Facilities Management  
Construction  
Used the software for: 2+ years

### "An organized site for all team members to contribute and stay informed of all updates"

April 19, 2022

5.0

It has provided us with tremendous flexibility in project management, and we have avoided many of the pitfalls that we were previously prone to. We have also simplified many unnecessary procedures, which has had a positive impact on all project management processes and saved us a significant amount of time and effort.

Pros

e-Builder Enterprise's effective management of all papers, reports and project members' communications on the cloud allows all team members and stakeholders to stay updated and informed of the project's progress. Having all project management tools in one place streamlines procedures and saves time, as most difficulties are resolved quickly. I like how e-Builder Enterprise reports include all project management activities and display the overall business status of the project, completion percentages, financial elements, and much more. I like how e-Builder Enterprise functions as a database for all project submissions, allowing you to simply access or track them. We can use e-Builder Enterprise to organize submissions, requests for information, meeting minutes, and much more, allowing us to work more efficiently as a team.

Cons

The fact that it is connected to the cloud and has a fantastic user interface, I don't believe there are any negative aspects or technical issues. It all depends on the work team and how well they collaborate in order to take full advantage of all of the fantastic tools available in e-Builder Enterprise.

Review Source

LL

Luke L.  
e-Builder Administrator  
Government Administration  
Used the software for: 2+ years

### "Review of e-Builder by 10+ year System Administrator"

December 9, 2021

3.0

Pros

The amazing configurability and functionality of the Processes (Structured Workflow) module. The ability to setup custom Reports and automate execution and delivery of such Reports. That this product is available from anywhere with a browser and an internet connection.

Cons

There are (seemingly low-cost, short turnaround time) fixes and enhancements that could significantly enhance overall functionality that have not been implemented for years. While the Reporting module does a pretty solid job reporting on the most needed data, there is a fairly large amount of underlying data that is not accessible via the Reporting module.

Reason for choosing Trimble e-Builder

See "Why did you make the switch" above

Review Source

KD

Katie D.  
e-Builder ADministrator-Project Management Software Coordinator  
Education Management  
Used the software for: 2+ years

### "e-Builder "

June 10, 2021

4.0

Overall e-Builder experience is great, starting at their support desk; which by far is one of the best I have worked with. Many knowledgeable folks on the other end of the phone. Many have been promoted to Business Analysts, which says a lot for the company as a whole. I have worked with some Business Analysts on school district specific needs and have been very pleased with our outcome. Also our account Rep has always been in touch to make sure that we are getting what we need and I also get monthly reports from our success manager letting us know how we are looking statistically. All support form e-Builder is greatly appreciated. Through my 5 years with e-Builder I have been able to complete my e-Builder certification and attend many very intuitive webinars which enhance my position. Always learning something new. I also have met some very great people at other organizations that use e-Builder and together we are able to collaborate how we use the software.

Pros

I was hired to re-implement the e-Builder software. It requires an understanding of the data and the fields that need to be populated; and why you are populating those fields. Integration is an integral part of a successful implementation and it is very important to have all players that know about data included in initial discussions. e-Builder is easy to use and they have many tutorials in their community portal that showcase each module with examples of how it can and should be used. The reporting module is easy enough for all users to use and enhanced reporting with BI is available for those that have a bit more knowledge of report layout.

Cons

Searching for documents across all projects could be enhanced. Systems created on global custom fields always means there can never be out of the box standardizations, so a lot of time is spent re-inventing processes or forms that should be standard to all. Working in contacts and user setups could also be enhanced. The mobile module needs enhancing on Androids.

Reason for choosing Trimble e-Builder

The school district chose e-Builder as it was the best solution for owner software versus contractor software.

Review Source

KO

Kevin O.  
Construction Field Manager  
Construction  
Used the software for: 2+ years

### "Great program to replace an old outdated system"

December 9, 2021

4.0

Great, we have streamlined our old outdated paper processes and allow things to run much smoother and quicker. Our Construction Managers can now manage many more contracts due to the increased efficiencies.

Pros

The ability to customize and design e-Builder to work within your organization. E-Builder has proven to be a useful tool to replace our old paper systems with new customized processes.

Cons

The existing submittals process is very clunky and needs to be optimized. The e-Builder app is basically useless for what we do.

Switched from

[Oracle Primavera Cloud](https://www.capterra.com/p/145503/Oracle-Primavera/)

More customizable, less expensive

Review Source

VH

Veronica H.  
Project Controls Administrator  
Government Administration  
Used the software for: 2+ years

### "I am an e-Builder Champion "

May 16, 2024

5.0

My overall experience has gone well. Though we have had several client managers, the transitions have gone well and follow up to concerns typically are addressed in a timely fashion.

Pros

I enjoy the fact that it has allowed my organization to evaluate our workflows and streamline things. Creating and editing workflows in e-Builder has been simple to do.

Cons

I would like to see the Start step of a process have the ability to change based upon the initiator’s role within e-Builder.

Review Source

RB

Rosanna B.  
Associate Project Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Good Overall Program for Budget Management"

December 20, 2022

5.0

Pros

I like the ability to go in and make all the necessary changes to my project with little effort. Setting up new Commitments, process changes and incoming invoices has been relativity easy. I have developed a system for my project and the three years that I have been working in e-Builder I have had a very smooth.

Cons

I am definitely not a fan of the recent changes that have been made with the sorting and search features. I loved being able to scroll down my screen and see all the information for my PO's, changes and invoices. Until the latest update. Since then my ability to view the items that I work with the most has been dramatically hindered. I spend more time searching and re searching than ever before. My productivity has plummeted since the new changes. Recently I had to process 26 CCA's at one time, and had to spend an hour or so trying to get them processed. This used to be such an easier process. There is no longer the ability to use the back button on you computer, you must start over from the beginning and this is quite time consuming.

Review Source

SF

Suzanne F.  
Capital Controls Administrator  
Higher Education  
Used the software for: 2+ years

### "E-Builder Great Value & Easy to Use"

May 16, 2024

5.0

Pros

I like that everything for a project is easily stored and accessed. It is very versatile and can be configured to work well with any organization's structure.

Cons

Adding options is expensive for smaller organizations.

Review Source

HJ

Hedaia J.  
Planning Manager  
Construction  
Used the software for: 2+ years

### "Carefully customized to efficiently manage all operations of construction projects"

February 4, 2022

5.0

e-Builder We use it to keep track of project documentation, invoicing, and reports. It also attempted to increase team communication.

Pros

The collaborative feature of e-Builder Enterprise allowed us to efficiently manage the project contract, save all contract documents in an organized manner, and retrieve them when needed, as well as generate status reports that show the status of all documents, what was answered, when, and who is still stuck. Thus, e-Builder is a construction project management software that covers all aspects of a construction project, from planning to delivery. I prefer the start interface since it is clear and complete with all the tools I need, and the tabs make it easy to switch between functions. I loved the organized and comprehensive reports we can issue with him.

Cons

Not many negatives, as the e-Builder is easy to use, but to achieve the expected results from its use, it depends on the work team. efficiently.

Review Source

gS

george S.  
Project Controls  
Construction  
Used the software for: 2+ years

### "Project Controls point of view"

December 9, 2021

5.0

Daily user, its the first thing i start may day with. I notice some improvements, but wished some of the integration and imports where much easier for a user who is unable to use the API.

Pros

I like that the software includes everything that can occurs on a project. everything is easily self contain and there is no need to use other software to manage a project.

Cons

At first its not intuitive, reports are limited especially when trying to compare a schedule to a specific line item in the cost. You can only report at the project level.

Review Source

BE

Beth E.  
Director  
Research  
Used the software for: 2+ years

### "It was great 10 years ago, but it's not keeping up with technology"

January 30, 2023

3.0

Looking to enhance team based collaboration; Teams and Slack - like features still don't exist in the platform, and if there are integrations, we haven't heard of them. Support on broken software is uncoordinated, and excruciatingly slow. Benefits were ones we realized a decade ago. pretty much staying the course at this point. It's too bad.

Pros

Highly customizable; easy to query data, schedule module, forecasting and cashflow tools are good.

Cons

You have to customize EVERYTHING; no commonly used forms like AGC or AIA; cost sheet is always live; can't look at the period close-data; schedule module is not fully integrated with the rest of the software; reporting has always been too cumbersome; support is slow. You have to monitor for basic functionality at least after each release; no channel based communication tools like Slack; no embedded electronic signature capabilities; they've jumped on the revenue bandwagon for adding on needed subscriptions for basic functionality, while not keeping up with where the industry has moved, particularly during the pandemic. I mean the Owner-based construction management industry, not general construction. They seem to have lost focus on this software.

Review Source

SC

Steven C.  
Executive Project Analyst  
Construction  
Used the software for: 2+ years

### "Base functionality fine, reporting and metrics lacking"

May 15, 2024

3.0

Pros

Look and feel of the product is nice and being upgraded.

Cons

Reporting and some modules, such as timetracking, are short sited lack luster and built without functionality that would be expected.

Review Source

NJ

Neeraj J.  
Proj manager  
Education Management  
Used the software for: 1-2 years

### "Great Product "

May 16, 2024

5.0

Still making up mind, would like to explore cost management more

Pros

User friendly, flexibility of managing and creating processes.

Cons

Some limitations with processes and workflows

Review Source

TP

Tina P.  
eBuilder Business Analyst  
Higher Education  
Used the software for: 2+ years

### "eBuilder Rocks!"

June 30, 2021

5.0

After 12 years experience, this is one of the best software's I've used. Having a support team providing continue education, and the Elevate conference, which I'm looking forward to in September.

Pros

From the beginning, I've been able to use the software with either no or little training.

Cons

Unable to report across modules. Contacts module, unable to see all commitments with the limit of 500+, which I've sent a product idea for filters. More information regarding formulas.

Review Source

BM

Brian M.  
Chief Engineer  
Utilities  
Used the software for: 2+ years

### "E-Builder "

May 16, 2024

5.0

Pros

Ease of use, once we understood the process

Cons

Multiple implementation teams made initial setup frustrating

Review Source

KF

Katie F.  
e-Builder and Technology Specialist  
Government Administration  
Used the software for: 2+ years

### "e-Builder is very useful "

December 9, 2021

4.0

Pros

This product is very helpful for Project Management. I like the flexibility of the roles and permissions so that each user only sees what they need to see. We can control our data.

Cons

I would like to see a better way to update many projects at once. A change in the folder structure or adding a budget line can mean going through hundreds of open projects to do the corrections. Adding a new folder also means making sure permissions are set correctly. I would also like to see a search feature in the Managing membership of users. We have hundreds of projects, some with similar names and some names are too long for the space given, so it can be challenging to find the one project to add to a user.

Review Source

MP

Mike P.  
Civil Engineer  
Government Administration  
Used the software for: 6-12 months

### "Builder review"

May 15, 2024

4.0

As an administrator I and my team have done more than was done during implementation. It is a reasonably intuitive system and we are getting things where they need to be

Pros

Compiling all project data in one place as a one source of truth

Cons

The implementation was very long with extended periods where both sides were unproductive and we were not given any initial product training so we could effectively engage with the implementation team

Review Source

KA

Katherine A.  
Senior Supervisor, Planning  
Facilities Services  
Used the software for: 1-2 years

### "Owner Representative Feedback"

June 25, 2020

4.0

Organization of internal documents has immensely improved in our office. The ability to control the document management has been helpful with a large office and lots of archives. The other more robust and/or complicated features have been a struggle to get the office into. Unfamiliarity with the program has been a difficult hump to get over.

Pros

the ability to setup controls on functions so that organization and consistency can be maintained. The forms section is great. The fact that it keeps documents and conversation all in one place. It's nice that it can be placed in one persons court to know who needs to take action. It's also very helpful to manage workloads with employees.

Cons

Implementation of the program to our office has been difficult. It's difficult to fit in the time to understand the program ourselves then train others how to use it. The opportunities are endless when it comes to building processes, forms etc. but the time to build them is tough to find. We could have benefited more from training from an e-Builder team but did not have the funds to purchase it.

Review Source

NL

Nadja L.  
Senior Civil Engineer  
Utilities  
Used the software for: 2+ years

### "eBuilder Review"

June 11, 2021

4.0

Pros

The cost module is very powerful. The cash flow curves are helpful in projecting the amounts that we plan on spending. The BI module is also very good, for most things. I like the features of the documents module, such as emailing files and sharing folders with non account holders. They also have a good support service.

Cons

Construction management can use some improvement. This includes improvement to the meeting module, daily reports and punch list. I've also seen issues with the schedule. It's not the best at recognizing milestone tasks and requires some work arounds.

Review Source

TB

Thom B.  
PM  
Construction  
Used the software for: 6-12 months

### "E-builder is an expensive file organization software but has good PO tracking"

June 2, 2017

1.0

There are tons of other project management software tools out there - I would not recommend this one.

Pros

PO tracking abilities are good and the overall user interface is fairly straightforward. E--builder is not quite ready for prime time - we have submitted ideas to them for incorporation so the users have to make the product better. Who has the money/time to give a company ideas so that we can get charged for licensing while they benefit?

Cons

So many to list. The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer. The scheduling platform is awkward, importing files into the file structures is not straightforward, image editing that you want to do and share with your users is very limited and I find that edit images outside of E-builder first and then import them, you cannot record all of your correspondence created within the software (i.e. a full copy of what you sent out to another user), the side layout menu and the top tab organization is not intuitive and you can get completely of one project and into another without realizing it, etc. I would write more but I have to finish making pdfs of files that I need to import into E-builder because I cannot create them within E-builder.

Review Source

BB

Boyd B.  
Vice President  
  
Used the software for: 2+ years

### "Happy user for almost 10 years"

March 16, 2018

5.0

Improved project management. Drives consistent application of project management processes.

Pros

Strong program focused on helping Owners efficiently manage capital projects through the design and construction process. Flexible processes allow Owners to customize process flows to match their unique needs. Ability to integrate a wide variety of project team members into the processes helps maximize process efficiency and collaboration. Reports for day to day use are easy to set up, flexible and functional.

Cons

Schedule module is still clunky. Difficult to drawn data from across modules to create certain types of comprehensive reports. In some cases data must be downloaded to Excel and further manipulated to capture desired analysis. Licensing cost structure can make it cost prohibitive to include project team members outside of the Owner's staff and take full advantage of the collaborate potential of the software.

Review Source

PG

Peter G.  
Manager  
Government Administration  
Used the software for: 6-12 months

### "My review"

January 30, 2023

5.0

Pros

All the features are very impactful, the product is easy to use and integration with our existing business processes were easy

Cons

An improvement would be to allow read only access permissions to be set at the project level rather than establishing permissions based on the user. That way, all users can view all projects without having write level access to all project files.

Review Source

NF

Nasser F.  
Assistant City Enginer  
Government Administration  
Used the software for: 6-12 months

### "eBuilder Saves Time for Municipalities"

January 31, 2023

5.0

eBuilder allowed us to go through the pandemic shutdown without a glitch. All our documents are online and we longer have any filing cabinets whatsoever!

Pros

The software is super customizable. You can tailor it to work specifically with your workflow and business processes without the need to rewrite the software. Its reporting module is also customizable, and this allows to create reports to be used with super ease for meetings, projects status, schedules, etc... These reports allow to generate customized dashboards.

Cons

The submittal module can be improved but we created our own construction submittals module that meets our workflow needs.

Reason for choosing Trimble e-Builder

We chose it because ebuilder's team was very organized and it showed us clearly what we needed to get the job done. They weren't the least priced, but we chose them because the product is customizable.

Review Source

JS

James S.  
PM  
Building Materials  
Used the software for: 2+ years

### "JS Review"

January 30, 2023

3.0

Pros

I like the ability to customize reports for our specific project

Cons

User interface needs improvement. It is hard to find documents and work through the software at times

Review Source

DG

Daniel G.  
Construction Software Mgr  
Real Estate  
Used the software for: 2+ years

### "Powerful Software - "

September 28, 2017

4.0

I do appreciate the support team, i've been on that side of software before. Thanks for all the work you guys do. Also, thanks to the other teams at e-Builder that make all the magic happen behind the scenes.

Pros

Customization of independent processes allow multiple departments to interact within the same workflows. Version control on documents module always keeps document organized and easily accessible. The use of reporting to extract the data needed is always a plus. The future expansion of the APIs is going to make this software even more powerful!

Cons

Some high priority bugs still take to long to get resolved. Replication of certain bugs limit the eb development team to fix issues in a timely manner. --- Some items cannot sit in a process or whatnot, waiting for the eB dev team to look into the issue. Some things have to move at the speed of payments.

Review Source

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