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Free set-up and zero commission fees. Start taking direct orders in under 30 minutes, with your own modern online store. The only direct ordering solution that gets you online in minutes, built for ambitious, hands-on operators in the UK & Europe who want to take control of their restaurants in the era of on-demand. Discover our market-leading takeaway (pickup, delivery & pre-orders), dine-in (QR code order & pay) and digital menu solutions.
Provider
StoreKit
Located In
United Kingdom
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Webinars, Documentation, Live Online, In Person
Support
Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
Restaurants,Takeaways, Bars, Pubs, Hospitality Venues
Content Source: StoreKit
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StoreKit Reviews
Pros
I love companies that open their doors and let you use every tool their platform has before they request payment, this is very good practice and creates confidence from me to StoreKit.
Storekit is so easy to use, especially for setting up a store and menu. The best bit is that it's really user friendly for the end customer, which I believe has helped secure repeat business.
The menu is so easy to create and get going. The customer service team were incredibly polite and helpful on onboarding though the StoreKit YouTube Channel is also great for help.
Brilliant experience, great company very responsive. Looing forward to developing this further to meet all our requirements.
Cons
I struggle to find any thing to criticise about the software.
The only negative I can see from a customer point of view is not being able to see delivery slots before filling the basket with their order.
No facility to limit the number of items each customer may order.
The only con is that I was other bars had this software - it's ridiculous to download an app for others.
"Such a supportive platform for our business!"
Overall: Very good, can not recommend enough. From the initial set up in several locations to the ongoing support to all of our team members has been great.
Pros: The initial set up process was very smooth and the StoreKit team have offered continued support throughout.
Cons: Our teams have faced challenges with introducing the platform to certain guests. Thankfully, we have created solutions and this seems to be a issue which we run in to less frequently now.
"Save money. "
Pros: Forget giving Uber, Just Eat and Deliveroo 35% + VAT. Use Storekit and go on a nice holiday instead.
Cons: Nothing springs to mind. It’s all good.
"Great product.. Expensive but customer care is super friendly"
Overall: Good
Pros: Easy to use and setup the store. I wanted more features which are listed below.
Cons: Order downloads doesn't work well. For composite products - there's no products do not count towards individual sales..
"Straight forward and easy to work with"
Overall: Generally good- good connextion wiyh lightspeed and decent reporting.
Pros: Good ordering system & easy to use. Very thorough initial onboarding by Sonia.
Cons: The integrations havent always been onboarded smoothly.
"Storekit - The better product"
Overall: We decided to use Storekit at a time where we were on a deadline to get our venues up and running with QR table ordering and Storekit was able to do it in 36 hours. This dedication to getting this project launch quickly but correctly was a fresh of breath air among hospitality partnerships.
Pros: The most amazing part of StoreKit is how easy is it to use. This is particularly important to any business as employees rarely welcome change from the get go, but with StoreKit, everyone was happy to learn and use it due to its smooth and efficient programming.
Cons: I would of liked to have StoreKit integrated directly into our POS but I am fully aware that this is not possible not because StoreKit does not want to, but because the POS system itself does not want to, meaning it is out of their hands.
