# StoreKit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is StoreKit the right Online Ordering solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203009/SK-Takeaway/reviews --- StoreKit 4.9 (108) [View alternatives](https://www.capterra.com/p/203009/SK-Takeaway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of StoreKit Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews SB Shabeen B It and Systems AssistantHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Menu customisation, refunds and overall management are all top-notch“ April 13, 2026 Harry B Restaurant ownerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Although worth it, Storekit is very expensive.“ March 31, 2026 Harry B Restaurant ownerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “The professional appearance it gives our company through our website and its efficiency.“ March 31, 2026 ec edwina Bridget c Mamaging directorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “The integrations havent always been onboarded smoothly.“ August 22, 2024 MD Michael D Pizza ChefRestaurants, Self-employedUsed the software for: Less than 6 months. “Customers have also praised it as it allows me to open up pre orders in advance and plan events properly.“ July 13, 2024 RB Romain B OwnerFood & Beverages, Self-employedUsed the software for: 6-12 months. “It is not possible yet to schedule closure days based on a calendar.“ November 29, 2023 NV Nick V DirectorHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Supporting this is a first-class and responsive sales, account management and support team.“ June 6, 2025 SB Simon B OwnerFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “Honestly so far i do t have so much to report.“ May 29, 2024 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Harry B. Restaurant owner Food & Beverages Used the software for: Less than 6 months ### "Storekit is great" March 31, 2026 5.0 Great, Storekit has really improved our business. It makes service so much more efficient and makes our company look very professional online. Pros The professional appearance it gives our company through our website and its efficiency. It makes our lives at work a lot easier. Cons Although worth it, Storekit is very expensive. For a new business their service can be a considerable expense. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing StoreKit Storekit is definitely superior. It makes our business look a lot better. Review Source NV Nick V. Director Hospitality Used the software for: Less than 6 months ### "Finally, a system truly designed to make life easier for customers - Storekit is fast, fluid and most importantly super user-friendly" June 6, 2025 5.0 First class system, designed from the ground up to serve the modern hospitality market with dedicated and personal support teams. Pros Storekit is built for purpose and designed around the customer experience first and foremost. Supporting this is a first-class and responsive sales, account management and support team. An innovative company that will continue to push for progress to benefit both the customer and the business. Cons Early days into our business relationship, but at this stage I have little to complain about. We need to push the system to its limits and ensure it's serving us as well as anticipated. I have used a competitor's system for a fair period of time and Storekit is head and shoulders above it. Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Reason for choosing StoreKit SumUp was poor in comparison after extended use Review Source DP Davide P. Owner Wine and Spirits Used the software for: I used a free trial ### "Simplicity" March 9, 2021 3.0 Overall a good experience. The help from the people was great Pros The simplicity of use and setting. You can work and sell immediately Cons The procedures for authenticating credit card acceptance. Not very well understood Review Source SB Shabeen B. It and Systems Assistant Hospitality Used the software for: 1-2 years ### "Great system and great team" April 13, 2026 5.0 Overall, very happy with StoreKit. Menu customisation, refunds and overall management are all top-notch Pros Their ease of use, the interface is very intuitive. And the team is great; if you have trouble, you can get to someone very quickly. Cons Sometimes there are loading issues. The page will crash, very rarely, but it happens. That can slow down work slightly, but nothing is ever lost Review Source IB Isaac B. Head of ops Food & Beverages Used the software for: 1-2 years ### "Storekit has been great!" May 6, 2025 5.0 I would say really good. I recommend it too others. Pros Customer interface is great and great customer service. Cons Transaction fees are high. Realistically I don’t really want to be paying more than 1% of the ex vat ternover. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square kept glitching and the customer experience wasn’t very good. It also wasn’t good at encouraging customers to leave tips Review Source mR mario R. Pizza Food & Beverages Used the software for: 1-2 years ### "A must to have for any business " December 20, 2024 4.0 It's been a fantastic experience so far. Pros The ability to change items prices at anytime with no hassle. Also when ever I have had a problem night or day there is someone to help Cons The lack of design feels like everything is kind of flat would be great to be able to customise more Alternatives considered [Delve](https://www.capterra.com/p/196428/Delve/) Reason for choosing StoreKit Harry and the team top people also seen many people on Instagram use them Review Source SM Samantha M. Operations Manager, Marketing and Sales Hospitality Used the software for: Less than 6 months ### "Storekit has changed the way we operate" January 27, 2025 5.0 Fantastic. From onboarding all the way through to daily operation, Storekit has never let us down. Pros Switching to a new system is always nerve-wracking, but Storekit made it seamless for us. Their customer service has been outstanding, and the training provided was clear and thorough. The platform is user-friendly, and our customers love the ease of QR code ordering. We've seen improved efficiency, fewer errors, and happier customers. Highly recommend! Cons It's a little more expensive than our last provider, but definitely worth it. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Tap table was unreliable and completely lacked customer support. We had so many issues with online ordering and could never get in touch with anyone to raise the issues let alone resolve them. Review Source WS Warwick S. Owner Food & Beverages Used the software for: 6-12 months ### "Fast, easy, great support from support staff!" February 14, 2025 5.0 Breath of fresh air from our old till system! Pros Ease of ordering and the support staff are great! Cons Fees per order a little high I wont lie we’ve had to pass this on to the customer. Switched from [ePOS Hybrid](https://www.capterra.com/p/177335/ePOS-Hybrid/) They were absolutely atrocious and useless in every respect. Review Source wB will B. Director Food & Beverages Used the software for: 1-2 years ### "first class" November 1, 2024 5.0 first class. The team are very accommodating Pros Its a one stop shop that offers the very best online and instore platform for hospitality Cons nothing, it is just first class. We love working with it Reason for choosing StoreKit Flexibility and more enhanced products - we are keen to learn more on loyalty Review Source RM Ricardo M. Creative Director Retail Used the software for: Less than 6 months ### "The future of easy, premiumand beautiful-looking e-commerce platforms" September 19, 2024 5.0 I love companies that open their doors and let you use every tool their platform has before they request payment, this is very good practice and creates confidence from me to StoreKit. Loving it! Pros A seamless and clean experience to buy and the convienience of connecting to your local delivery platform is worth every penny. Cons There are some options that are controlled like the currency is pounds by default which limits a worldwide reach, would like some colors for my store but is not a deal breaker since the product and shop site are beautiful and smooth. Reason for choosing StoreKit Feel of UX and Store was the right fit for the look of our brand and experience. Switched from [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Aesthetic and smooth platform for the customers is one major detail we care in delivering our complete service experience. Review Source SN Spencer N. Owner Food & Beverages Used the software for: 6-12 months ### "All I need" December 6, 2024 4.0 Very pleased, as a new buisness I wanted something easy to use to start with. Storekit does all I need. Pros Easy to use, and set up. Plus a free account. Great. Cons ........................................ Review Source GV Gemma V. SLT Hospitality Used the software for: Less than 6 months ### "StoreKit Initial Review" September 27, 2024 5.0 Really intuitive software which the team depend on daily! Pros The clear and easy to use dashboard and instant access to trends! Cons Not as easy/obvious to navigate to see venue split by period Review Source MD Michael D. Pizza Chef Restaurants Used the software for: Less than 6 months ### "Easy to use ordering system" July 13, 2024 5.0 Storekit has been easy, free to set up, and saved me a lot of time and effort with its online menu and ordering. Customers have also praised it as it allows me to open up pre orders in advance and plan events properly. I cant do without it! Pros I found storekit really easy to set up, it gave me an online menu and ordering system which also allows for pre orders. Cons I would like to be able to delete items from my menu rather than just archive them but this is very minor admin tidying issue, not really a probkem. Review Source NA Nerissa A. Owner Food & Beverages Used the software for: Less than 6 months ### "Storekit has made managing my businessn simple" July 30, 2021 5.0 I'm so glad I decided to use Storekit. It has made owning my own business that little bit easier. I also don't feel like I'm being ripped off, as a lot of the software available for small businesses worked out to be quite costly, and not as good as Storekit! Pros I love how easy the software is to use, not only for me, but for my customers. I feel in complete control as I'm able to easily update and amend my menus. I'm extremely grateful that software support is included, with an excellent response time. Finally, the flexibility of me being able to use the software on my phone is a game changer and allows me to work flexibly. Cons Not a con - but the store settings can be a little confusing at times. I.e the store opening times and the operating times. I also find that the modifications within the menu choices can be a bit confusing. I've wanted to use them, but it has just made things confusing for my customers to I deleted them. Review Source AH Ashleigh H. Operations Manager Hospitality Used the software for: 1-2 years ### "Such a supportive platform for our business!" May 2, 2024 5.0 Very good, can not recommend enough. From the initial set up in several locations to the ongoing support to all of our team members has been great. Pros The initial set up process was very smooth and the StoreKit team have offered continued support throughout. Cons Our teams have faced challenges with introducing the platform to certain guests. Thankfully, we have created solutions and this seems to be a issue which we run in to less frequently now. Review Source GG George G. CEO Food & Beverages Used the software for: Less than 6 months ### "Online ordering tool that WORKS!" May 28, 2024 5.0 Pros UI, ease of use, decent layout, functional Cons Integration with local food ordering platforms Review Source AH Ashley H. Owner Food & Beverages Used the software for: 1-2 years ### "A lot of pros… very few cons" February 9, 2022 5.0 Pros The fact that customers can pre order and order For the night on the night, and just auto Print the order using a mobile WiFi router, just the whole package really seems to fit exactly what we were after, and the constant development since we first joined, constantly improving and feedback and requests are always listened to Cons A more mobile friendly app To use on the go, And the over booking possibility, as if 3/4 people are on check out at same time could cause over bookings Reason for choosing StoreKit Found what I was after, and seemed to match the price Of others that do Similair but not the full features on offer with StoreKit Review Source KC Karen C. Owner Hospitality Used the software for: 1-2 years ### "Storekit Online Ordering" August 30, 2022 5.0 Pros The software is quick and easy to set up. Making amendments and changes on the fly are easy too. Cons Not easy to reorder menu sections (on IPad it just scrolls). Preordering in advance is great, but some customers think you are still open! However storekit are working on suggestions and changes on a regular basis. Review Source AC Andrew C. Manager Hospitality Used the software for: 2+ years ### "Store Kit is Fantastic" September 18, 2023 5.0 All problems I encountered were sorted very quickly. Pros Nice and easy to set up and use. Very simple to use. Cons Cost of payment processing, but cost could be factored into the product, Stripe is sooo expensive, our card processing is 0.03p auth and 0.3 to 0.6%. Review Source lA liviu A. directing owner Hospitality Used the software for: 2+ years ### "very good" September 4, 2022 5.0 Pros versatile system, can be customised without too much fuss Cons there is nothing not to like Review Source GM Gerallt M. Owner Food Production Used the software for: 1-2 years ### "Chunkys " September 7, 2021 5.0 excellent Pros ease of use price stock management can have more than one store Cons can be a bit repetitive making menus. can’t use own website address Review Source JA Juliana A. Chef Food Production Used the software for: 6-12 months ### "Ease of Use" January 26, 2022 5.0 Pros I like the fact that consumers can easily navigate and find the service they require. I also like the fact that as the administrator I can easily add on discount features, process refunds etc. Cons All is good, at the moment I’ve not experienced any issues Review Source RH Richard H. Owner Hospitality Used the software for: 2+ years ### "Overall excellent software" August 30, 2022 5.0 Excellent support. Easy to use. Pros Easy to use. Attractive storefront. Slot booking for orders. Cons Would like to see more features around incentives for loyalty, and sign ups. Better integration with Mailchimp. Review Source SR Simon R. Graphic Designer Marketing and Advertising Used the software for: Less than 6 months ### "Wow, Who Knew getting your menu online could be so easy and affordable" March 29, 2021 5.0 I needed to get a restaurant online with its own menu. Many of the well known food apps charge big money and reduce profit opportunities. Storekit makes this an affordable solution to allow customers to order online Pros The was of set up is fantastic, you can literally see results and how your store will look in under 20 mins without and special skills Cons There are a few things nI would love to see, Ive inboxed the support team to see if they can add these at some point in the future Reason for choosing StoreKit Store kit seemed approachable from the off. There easy to understand systems and explanatory methods to get online made me feel at ease. I didn't have to be a programmer, i could view my store almost instantly and they seem to have the whole thing packaged so neatly its amazing that they only charge commission on card transactions. Looking forward to going live and letting our customers see the results Review Source JS Jo S. Manager Food & Beverages Used the software for: Less than 6 months ### "Storekit online ordering" July 30, 2021 5.0 Excellent! Will keep using it. Pros Really complete components for setting up an online store. Customer service is super helpful and always walks me through the process when I get stuck! GreT analytics to see sakes data over time too. Cons 1\. Don't like that the url link to stoes is clunky and a bit ugly. Would be better if it could be personalisable and more user friendly so when you post it on social media it reads/looks better 2. Need to be able to duplicate menus for editing rather than starting a new menu each time Reason for choosing StoreKit Looked good and I won't disappointed! Review Source Similar Products Featured ## Related categories [Food Delivery](https://www.capterra.com/food-delivery-software/)[Food Truck POS Systems](https://www.capterra.com/food-truck-pos-systems-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.