--- title: "StoreKit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is StoreKit the right Online Ordering solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203009/SK-Takeaway/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- StoreKit 4.9 (110) [View alternatives](https://www.capterra.com/p/203009/SK-Takeaway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of StoreKit Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews BS Bogdan S DirectorFood Production, Self-employedUsed the software for: Less than 6 months. “The platform is reliable, easy to manage, and provides a professional online ordering experience for my mobile pizza business.“ July 20, 2026 Harry B Restaurant ownerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Although worth it, Storekit is very expensive.“ March 31, 2026 SB Shabeen B It and Systems AssistantHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Menu customisation, refunds and overall management are all top-notch“ April 13, 2026 RB Romain B OwnerFood & Beverages, Self-employedUsed the software for: 6-12 months. “It is not possible yet to schedule closure days based on a calendar.“ November 29, 2023 BS Bogdan S DirectorFood Production, Self-employedUsed the software for: Less than 6 months. “Easy to set up, intuitive to use, and the online ordering process is smooth for both customers and businesses.“ July 20, 2026 DH Dan H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Ideally, I’d do away with square and WhatsApp and have Storekit on the van but the fact that it cannot take walk up payments is disappointing.“ January 24, 2023 Harry B Restaurant ownerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “The professional appearance it gives our company through our website and its efficiency.“ March 31, 2026 ec edwina Bridget c Mamaging directorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “The integrations havent always been onboarded smoothly.“ August 22, 2024 ## Showing most helpful reviews Showing 1-25 of 110 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Restaurant Manager Used the software for: Less than 1 year ### "Overall an amazing product that simplifies payment" July 30, 2026 5.0 Very please with the way the QR codes simplifies payment.It has speeded our payments combined with increasing our reviews. Pros Effective with payments, quick and easy to use via QR code. Should have introduced this much earlier. Cons The system and back office management part took a while getting used too. Otherwise it's a great platform to track reviews and restaurant performance. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Excellent online ordering platform for independent food businesses" July 21, 2026 5.0 Overall, I’ve had a great experience with StoreKit. The platform is reliable, easy to manage, and provides a professional online ordering experience for my mobile pizza business. My customers find it simple to place orders, and the setup process was straightforward. I would happily recommend StoreKit to other independent food businesses. Pros Easy to set up, intuitive to use, and the online ordering process is smooth for both customers and businesses. The support team has been friendly and responsive whenever I’ve needed assistance. Cons It would be helpful if some settings, such as fees and pricing options, were easier to find and explained more clearly. Apart from that, my experience has been very positive. Review Source R Reviewer It and Systems Assistant Used the software for: 1-3 years ### "Great system and great team" April 15, 2026 5.0 Overall, very happy with StoreKit. Menu customisation, refunds and overall management are all top-notch Pros Their ease of use, the interface is very intuitive. And the team is great; if you have trouble, you can get to someone very quickly. Cons Sometimes there are loading issues. The page will crash, very rarely, but it happens. That can slow down work slightly, but nothing is ever lost Review Source R Reviewer Restaurant owner Used the software for: Less than 1 year ### "Storekit is great" April 1, 2026 5.0 Great, Storekit has really improved our business. It makes service so much more efficient and makes our company look very professional online. Pros The professional appearance it gives our company through our website and its efficiency. It makes our lives at work a lot easier. Cons Although worth it, Storekit is very expensive. For a new business their service can be a considerable expense. Review Source R Reviewer Owner Used the software for: I used a free trial ### "Simplicity" March 12, 2021 3.0 Overall a good experience. The help from the people was great Pros The simplicity of use and setting. You can work and sell immediately Cons The procedures for authenticating credit card acceptance. Not very well understood Review Source R Reviewer Director Used the software for: Less than 1 year ### "Finally, a system truly designed to make life easier for customers - Storekit is fast, fluid and most importantly super user-friendly" June 9, 2025 5.0 First class system, designed from the ground up to serve the modern hospitality market with dedicated and personal support teams. Pros Storekit is built for purpose and designed around the customer experience first and foremost. Supporting this is a first-class and responsive sales, account management and support team. An innovative company that will continue to push for progress to benefit both the customer and the business. Cons Early days into our business relationship, but at this stage I have little to complain about. We need to push the system to its limits and ensure it's serving us as well as anticipated. I have used a competitor's system for a fair period of time and Storekit is head and shoulders above it. Review Source R Reviewer Head of ops Used the software for: 1-3 years ### "Storekit has been great!" May 7, 2025 5.0 I would say really good. I recommend it too others. Pros Customer interface is great and great customer service. Cons Transaction fees are high. Realistically I don’t really want to be paying more than 1% of the ex vat ternover. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Fast, easy, great support from support staff!" February 19, 2025 5.0 Breath of fresh air from our old till system! Pros Ease of ordering and the support staff are great! Cons Fees per order a little high I wont lie we’ve had to pass this on to the customer. Review Source R Reviewer Operations Manager, Marketing and Sales Used the software for: Less than 1 year ### "Storekit has changed the way we operate" January 28, 2025 5.0 Fantastic. From onboarding all the way through to daily operation, Storekit has never let us down. Pros Switching to a new system is always nerve-wracking, but Storekit made it seamless for us. Their customer service has been outstanding, and the training provided was clear and thorough. The platform is user-friendly, and our customers love the ease of QR code ordering. We've seen improved efficiency, fewer errors, and happier customers. Highly recommend! Cons It's a little more expensive than our last provider, but definitely worth it. Review Source R Reviewer MD Used the software for: Less than 1 year ### "More than just an order app " March 10, 2025 5.0 To date all has been very positive and setting up the menu and modifiers was so simple Pros Store Kit is a easy to setup online / Digital ordering system very quick setup and make changes in seconds Cons Just it took me so long to find this product Review Source R Reviewer Owner Used the software for: Less than 1 year ### "All I need" December 13, 2024 4.0 Very pleased, as a new buisness I wanted something easy to use to start with. Storekit does all I need. Pros Easy to use, and set up. Plus a free account. Great. Cons ........................................ Review Source R Reviewer Bakery Owner Used the software for: Less than 1 year ### "Great for small business users " December 16, 2024 5.0 Easy to follow for someone with little experience Pros Im not very good with websites etc so its made it quite easy for me to understand so far Cons The carges seem a. Bit high but ill try it out Review Source R Reviewer Partner Used the software for: 3-5 years ### "Small hospitality business " May 8, 2023 5.0 Pros I loved the layout and ease of use. Was invaluable during the hardship of covid restrictions Cons I struggle to find any thing to criticise about the software Review Source R Reviewer Director Used the software for: Less than 1 year ### "Great system" August 25, 2021 5.0 Excellent, I've put it into a number of venues and events and very rarely had a problem. Any problems have been quickly resolved. Pros The system is easy to use and setup. It is constantly developing and it feels like they have a team that really takes the feedback on board and uses it to improve their software. I am looking forward to seeing it develop further. Cons In order to use this product and eliminate the need for a POS system it would need a stocktake system integrated. It's also a problem if you can't get wifi as there is no backup option to put sales through which could be disastrous during a busy shift. There are also times where there is no customer support available, sometimes critical periods such as a Friday/Saturday night. Review Source R Reviewer Owner Used the software for: 1-3 years ### "A lot of pros… very few cons" February 14, 2022 5.0 Pros The fact that customers can pre order and order For the night on the night, and just auto Print the order using a mobile WiFi router, just the whole package really seems to fit exactly what we were after, and the constant development since we first joined, constantly improving and feedback and requests are always listened to Cons A more mobile friendly app To use on the go, And the over booking possibility, as if 3/4 people are on check out at same time could cause over bookings Review Source R Reviewer Owner Used the software for: 1-3 years ### "Storekit Online Ordering" September 9, 2022 5.0 Pros The software is quick and easy to set up. Making amendments and changes on the fly are easy too. Cons Not easy to reorder menu sections (on IPad it just scrolls). Preordering in advance is great, but some customers think you are still open! However storekit are working on suggestions and changes on a regular basis. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Store Kit review" October 24, 2024 5.0 Very helpful and Tristan has been a pleasure to work with and goes over and above Pros Very easy to use. Once we were set up I have found it easy to manage myself Cons Integration with Nash. Not being able to use live time from when the customer has placed the order causes us problems also there drivers take 18 mins to show up Review Source R Reviewer Director Used the software for: 1-3 years ### "Online trading with your hand held" November 12, 2021 5.0 Very enjoyable and helpful. Pros Approachable company to work with, helpful and intuitive software. I built a E shop in an evening then refined it daily, an easy foot into e-commerce. Cons Fees for transactions are not as keen as my other suppliers, but then then thats how this business is funded so it a fair price to pay, adding on a £1 per transaction fee at our end covers the % Review Source R Reviewer Founder/Head Baker Used the software for: 3-5 years ### "Storekit has saved me hours of time!" May 10, 2023 5.0 Pros Easy ordering, and to get in touch with customers online Cons could be better pre ordering slots, more drop down option for selection boxes/flavour combinations Review Source R Reviewer administrator Used the software for: Less than 1 year ### "How this has tranformed Bar46" September 22, 2021 4.0 over the last 6 month this has changed bar46 durig covid helping our customers order with ease Pros how simple it was to set up and support should u need it Cons How easy it was to set up and the overall design on the software Review Source R Reviewer Director Used the software for: Less than 1 year ### "Feedback" March 2, 2022 4.0 I am satisfied of this experience. Pros Easy to use platform. It would be very useful when creating a new product , being asked if want to apply changes to all stores or to which. Instead of exporting from a menu to another Cons No possibility to generate Gift cards No integration with iZettle (PayPal) Review Source R Reviewer Executive Director Used the software for: Less than 1 year ### "Easy to use " February 8, 2022 5.0 Good Pros Clean and quick Easy to set up and manage menu and photos Cons Loyalty program Need more options to develope and change background of the shop Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great software for restaurants" May 2, 2023 5.0 Excellent, keep on the good work. Pros Storekit is easy to install and easy to use. The features are thought trough greatly and the customer service is excellent. Cons For Dutch users, compared to Thuisbezorgd (Just Eat Takeaway) the interface is a bit more amateuristic. Or positively said: 'underground'. The address form at the beginning (only zip code?) is a bit unclear. People might wonder if the product really arrives. Review Source R Reviewer Operations Director Used the software for: Less than 1 year ### "Super storekit" October 18, 2024 5.0 Super helpful and supportive , willing to make changes and adapt to suit our business needs Pros The support team are always willing to step in and quicjly make any fixes Cons Length of time to set up, 4 months was frustrating but we got there eventually Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Storekit online ordering" August 2, 2021 5.0 Excellent! Will keep using it. Pros Really complete components for setting up an online store. Customer service is super helpful and always walks me through the process when I get stuck! GreT analytics to see sakes data over time too. Cons 1\. Don't like that the url link to stoes is clunky and a bit ugly. Would be better if it could be personalisable and more user friendly so when you post it on social media it reads/looks better 2. Need to be able to duplicate menus for editing rather than starting a new menu each time Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.