---
title: "NordLayer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NordLayer Software - reviews, pricing plans, popular comparisons to other VPN products and more."
source_url: "https://www.capterra.com/p/203059/NordLayer/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 NordLayer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NordLayer

## What is NordLayer?

A cutting-edge business VPN for secure access. NordLayer encrypts traffic and hides company data over public networks. Employees securely connect to internal resources with a fast, cloud-based, and compliance-friendly VPN that scales with your business.

## What is NordLayer used for?

[VPN](https://www.capterra.com/vpn-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Website Security](https://www.capterra.com/website-security-software/)

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$8

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NordLayer alternatives

Highest Rated

[GoodAccess](https://www.capterra.com/p/208155/GoodAccess/)

[4.9 (103)](https://www.capterra.com/p/208155/GoodAccess/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208155/GoodAccess/)

[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

[4.6 (979)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

[Perimeter 81](https://www.capterra.com/p/166731/Perimeter-81/)

[4.8 (80)](https://www.capterra.com/p/166731/Perimeter-81/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166731/Perimeter-81/)

[View all alternatives](https://www.capterra.com/p/203059/NordLayer/alternatives/)

## FAQs about NordLayer

Overview

### Which roles and teams benefit most from NordLayer?

NordLayer is most used by IT administrators, systems engineers, and technical support teams managing secure remote access, user permissions, and network troubleshooting. Software engineering and QA teams use it to access development environments safely, while CEOs, CTOs, owners, and operations leaders oversee distributed workforce connectivity and security policies.

Answer based on 34 reviews

Overview

### What company size and industries is NordLayer built for?

NordLayer is built for small businesses, which account for 79% of reviewers, particularly in Information Technology and Services at 12%. It supports IT departments, network administrators, compliance officers, security teams, and hybrid workforces, with additional adoption in Telecommunications and Financial Services, each representing 9% of reviewers.

Answer based on 34 reviews

Features and Usability

### What are the key features of NordLayer?

NordLayer offers VPN tunneling, remote access management, and multi-factor authentication for network access control. Its feature set also includes access controls and permissions, single sign-on, IP masking, DNS leak protection, threat detection, activity logging, analytics and reporting, and centralized policy management.

Pricing

### How much does it cost and what fees or limitations are included?

NordLayer starts at $8 per user/month for the Lite plan, $11 for Core, and $14 for Premium. A free trial is available. Core and Premium require a Dedicated IP server for an extra $40 per month. Lite includes 2 devices, while Core and Premium include 4.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does NordLayer integrate with?

NordLayer integrates with 10 third-party tools and platforms, including identity and access providers and security platforms. Key integrations include Microsoft Entra ID, Okta, OneLogin, JumpCloud, Google Workspace, Google Cloud, IBM Cloud, Jamf Pro, CrowdStrike, and SentinelOne.

Getting Started and Support

### What training and onboarding options does NordLayer offer?

NordLayer provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps.

Getting Started and Support

### What customer support options does NordLayer offer?

NordLayer provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Reviewer feedback is mixed: some users report quick replies and clear answers, while others describe customer service as unhelpful and note that support for updates, protocols, and custom options could be improved.

Answer based on 4 reviews

Security

### How does NordLayer handle data security and access control?

NordLayer uses company VPN connections, dedicated gateways with static IP addresses, identity-based controls, and centralized team administration to secure remote access and protected IT resources. Administrators can activate members quickly and manage permissions across devices. Reviewers note that troubleshooting policy, gateway, or permission issues and deeper customization can take extra time.

Answer based on 12 reviews

## Features

AI summary

Based on 695 VPN reviews

Capterra reviewers highlight these as the features buyers care about most when choosing VPN software:

-   **Authentication** (**66%** of reviewers rated this feature as critical)
-   **Encryption** (**65%**)
-   **SSL Security** (**66%**)

NordLayer supports **Authentication** and **Encryption**, giving businesses a way to verify user access and protect data as it moves across networks. However, it does not include **SSL Security**. Instead, it offers other important capabilities that reviewers also value, including **Secure Login** (**64%**), **Anonymous Browsing** (**51%**), and **Mobile Access** (**48%**), helping businesses protect remote connections, support private browsing, and give teams secure access from different devices.

Authentication

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Encryption

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Convert data into a code for security

Secure Login

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Mobile Access

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Remote Access/Control

4.5 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Single Sign On

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

NordLayer 144 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Access Management: Control and manage access to company resources
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Logging: Monitors, records, and logs both real-time and post-event activity.
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad Blocker: Block or filter online ads
- Alerting: Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics and Reporting: Provides insights into student health trends, generates reports, and aids in decision-making for health programs and services.
- Anomaly Detection: Automatically identify unusual behavior
- Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software
- API: Application programming interface that allows for integration with other systems/databases
- Application Access Control: Define levels of authorization for access to specific applications
- Application Control: Regulates access to web-based applications and services as per organizational policies.
- Application Encryption: Encrypts all types of data passing through an application.
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Application Security: Identify and respond to security threats to developed applications
- Audit: Creates workflows to assign tasks for audit and inspections, monitor work in progress, timelines, and approvals.
- Audit log: Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
- Audit Logging: Maintains comprehensive logs of agent actions, decisions, and data access for compliance and governance purposes.
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Provisioning: Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
- Availability: Deploys firewall(s) configured in sync to prevent network failure and provide business continuity.
- Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
- Blacklist and Whitelist: Tracking recipient tagging of domains for blacklists and whitelists.
- Blockage: Ability to block unwanted outside access.
- BYOD support: Enables users to bring-your-own-device to access company applications.
- Centralized management: Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
- Cloud Application Security: Identify and respond to security threats to cloud applications
- Cloud Encryption: Encrypt data to and from the cloud and on cloud storage devices
- Cloud Security Policy Management: A set of guidelines regarding cloud security management
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Filtering: Control or restrict access to web content or applications
- Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Cross-Platform Access: Enables document access from any device, from anywhere, thereby enhancing flexibility
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard & Reporting: Provides detailed reports with filter options to sort, compare, and analyze candidate results.
- Data Encryption: Provide some level of encryption of data in transit, protecting sensitive data while it lives in the backup application.
- Data Import/Export: Import and export data to and from software applications
- Data Loss Prevention: Safeguard confidential data and meet compliance regulations
- Data Protection: Ensures the security and confidentiality of sensitive legal data through encryption, access controls, and compliance with privacy laws.
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks
- Device Control: Manages user network accessibility on laptops, mobile phones, tablets and other mobile devices.
- Device Management: Maintenance and upkeep of physical and/or virtual devices
- DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Encryption: Convert data into a code for security
- Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization
- Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key
- File Management: Create, save, and store files
- File Transfer: Move files across different systems or networks
- Filtering: Find & retrieve relevant data or documents
- Firewall: Protects containers, applications, and sensitive information from a variety of attacks and malware threats.
- Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Intrusion Detection: Detects unauthorized access and use of privileged systems.
- Intrusion Detection System: Identify and alert about security breaches by third parties
- IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports.
- IP Masking: Hiding the end user's IP address and replacing it with a different address
- Kill Switch: Immediately stop the process from executing
- Live Customer Support: Provides live customer support.
- Live notifications: Configure which events will trigger a notification to prevent privileged access abuse in real-time.
- Log Access: Collection, search, and analysis of access logs and audit logs
- Log Management: Collects and aggregates data from various systems within the IT environment
- Malware Removal: Facilitates the remediation of network, endpoint, and application malware malware.
- Member Accounts: Accounts held by members of an organization
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Device Support: Support multiple types of devices
- Multi-Device Usage: Enables the use of the VPN on multiple Devices.
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Multi-Location: Manage and support multiple locations
- Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
- Multiple Concurrent Connections: Allows use of the VPN on multiple connections at the same time.
- Multiple Payment Methods: Allows multiple payment methods such as credit card or cryptocurrency.
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Network Access: Allow users to implement policies for controlling access to their business's infrastructure.
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
- Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
- Policy Creation: Create new policies or alter existing policies
- Policy Enforcement: Automatically enforce local regulation and company policy during HR workflows.
- Policy Management: Create, manage, and track policies and procedures within an organization
- Policy, User, and Role Management: Creates access requirements and standards and establishes user, roles, and access rights.
- Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Remote Access: Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Role-based security: Allows privileges based on roles, such as business unit or other factors.
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Scaling: Scale to handling thousands or tests, cases, and users without loss of functionality or efficiency.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Browsing: Allow or block access to specific domains and individual pages
- Secure Login: At least a username and password is required to access the system
- Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation.
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Single sign-on (SSO): Simplifies user authentication across multiple services while maintaining security.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threat Intelligence: Information to prevent, understand and identify cyber threats
- Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Unlimited Bandwidth: Doesn't cap the internet speed of podcast listeners.
- Unlimited Server Switches: Enables you to switch between servers an unlimited number of times.
- Usage Information: Offers visibility into employee mobile device activity
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
- User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
- Varied Server Locations: Provides servers in many different locations.
- VPN: Extend virtual private network over public networks to enable protected information exchange
- VPN Tunneling: Creating an encrypted connection between users' devices and a VPN server
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Control: Filters websites and manages whitelisting to enforce compliance protocols for users accessing the internet within the network.
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Web-Application Security: Identify and respond to security threats to web applications
- Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (34)

4.4

Based on 34 reviews

## Pricing

Value for money

4.3 (31)

Free Trial

[View pricing plan details](https://www.capterra.com/p/203059/NordLayer/pricing/)

Lite

$8.00

Per User,Per Month

Core

$11.00

Per User,Per Month

Premium

$14.00

Per User,Per Month

Enterprise

$6.00

Per User,Per Month

Value for money

4.3 (31)

4.3

Based on 31 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[

JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[

SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (26)

4.2

Based on 26 reviews

## User reviews

Overall rating

4.6

Based on 34 reviews

Filter by rating

5(24)

4(8)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RV

Rakhi V.

QA Lead

Information Technology and Services

### "NordLayer Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 23, 2026

It is positive because it offers a secure and practical way to manage remote access for teams. It is especially useful for organizations that want stronger network security, easier user control, and a more manageable alternative to traditional VPN setups.

Pros

Its strong security features combined with a simple user experience. It provides secure remote access, identity-based controls, and centralized management without feeling overly complicated for everyday use.

Cons

Troubleshooting connection or access issues can sometimes take extra time, especially when policies, gateways, or user permissions are involved. The experience can also feel a bit limited when deeper customization is needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lion L.

CEO

Computer Software

### "Gutes Produkt, aber unzuverlässige Preisgestaltung"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 3, 2025

Wir haben einen Mehrjahresvertrag mit einem vereinbarten Rabatt pro Lizenz abgeschlossen. Als wir Monate später weitere Lizenzen hinzufügen wollten, weigerte sich Nord Security, den vereinbarten Preis zu gewähren. Für uns ist das ein Vertrauensbruch, nicht nur eine Kostenfrage. Als schnell wachsendes Unternehmen erwarten wir von Anbietern eine verlässliche Partnerschaft.

Pros

Die Produkte selbst (NordPass/NordLayer) sind technisch solide und funktionieren gut. Von der Nutzerseite her erfüllt es alles, was wir brauchten.

Cons

Die Preisgestaltung ist intransparent und unzuverlässig für wachsende Teams. Rabatte gelten nur für den Erstkauf, und Lizenzen werden bei Erweiterung unerwartet teurer. Selbst schriftliche Angebote werden mit der Begründung "abgelaufen" nicht eingehalten, obwohl sie die Grundlage für einen laufenden Vertrag sind.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 10, 2025

Hi Lion L, Thank you for your feedback and for recognizing the quality of our products. We’re sorry to hear about your experience with pricing and upgrades — that’s not the experience we want for our customers. We take your concerns seriously and would like to review your case directly. Please reach out to us at support@nordlayer.com, and our team will work to find a fair solution. We appreciate your trust and the chance to make things right.

RC

Rebeca C.

Front Desk Representative

Hospital & Health Care

### "Best way to keep a safe connection at work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Pros

NordLayer is the perfect way to keep a safe connection, specially while handling private data from patients, wherever I'm at.

Cons

Sometimes it logs off automatically, which requires a new connection to make sure I'm able to keep a safe connection while I work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Andy M.

Senior account executive

Health, Wellness and Fitness

### "Best security tool on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2025

I have it on every work computer that I use for it to work and protect all of the software that I use.

Pros

Very good and usefull tool for every network security needs. It's a very reliable software that i cannot recommend enough

Cons

I don't have any specific negative aspects to say about the software. It's a very good tool for everyday security

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sally G.

Customer Servicer Auditor

Health, Wellness and Fitness

### "Good VPN connection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2025

I have been using it for a year and It's very good, it provides a reliable VPN connection. The interface is very user friendly too.

Pros

It's very simple to use and provides a stable and reliable VPN connection. I really like that it doesn't lower your normal Internet speed at all like other apps do.

Cons

When you use it for the first time and haven't logged it yet, by default it is on "always on VPN" which means it disables your Internet until it's connected to the VPN. It does have the option to disable it, however, it's a little hard to see, so if you don't know about it, you will be without Internet connection and not realizing why.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Joel D.

Financial Representative

Insurance

### "Great solution for site to site connections"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 27, 2023

It's mostly great. The channel account manager has been helpful, was able to connect me to the right people in support to get me up and running.

Pros

The ability to connect the VPN in a router in order to connect a device to their VPN that otherwise wouldn't support VPN on its own. Their desktop clients are easy enough to use, even on Linux (which is entirely done in the terminal using the command line interface).

Cons

Hard to use without a static IP. I intend on getting a static IP later, but for now I have been holding off. Every time my public IP changes, I need to get level 2 support to update the VPN server to connect to the new IP. They say they'll have a feature in the portal some time next year allowing me as the admin to update it myself, but I'll probably have a static IP by then.

Switched from

[Tailscale](https://www.capterra.com/p/234284/Tailscale/)

I sort of switched from Tailscale. Was using Tailscale in another device. I tried using Tailscale in a router, but after several attempts, I was still unsuccessful at it.

Reasons for choosing NordLayer

More versatile than an SD-WAN.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brian M.

Sys Admin

Professional Training & Coaching

### "NordLayer VPN"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 25, 2023

Overall, the experience has been good. Could be improved with more fine-grain settings that provide more control which is needed in an enterprise environment.

Pros

NordLayer integration is fairly easy. The App is straightforward and easy to use on both computer and phone. Seamless login with Azure AD SSO.

Cons

More control over how the admin settings apply to users could be improved. For example, I may want a subset of users to see only the dedicated VPN Gateway and have another group of users able to see all country gateways. Some settings are all or nothing and it would be better to be able to have more control. Having to download the MSI package for an RSS feed is a little wonky. It would be an improvement to be able to easily preconfigure settings and have a custom-built MSI for mass deployment in an enterprise environment. For example to be able to set the Protocol to IKEv2 instead of Automatic. Have had issues with Automatic Protocol since it pretty much defaults to NordLynx which doesn't seem as stable. Most issues we come across are resolved by switching the protocol off Automatic (NordLynx) to IKEv2. Lastly, it would be nice if setting the Automatic update setting would just automatically update the app instead of notifying the user that an update is available. Users without admin rights on the machine can't perform the update and are continually prompted that there is an update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kate L.

EA to CEO

Hospital & Health Care

### "The best VPN I've used and recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2022

NordLayer is the best VPN I've used so far especially when I started working remotely. As the Admin Lead of our organization and the EA to our CEO, security is our topmost priority so the peace of mind that this software provides us is the number one selling factor, followed by its competitive price point.

Pros

Ease of installment and deployment and adding team members

Cons

Failure to connect to the internet when VPN is on -- does not happen as frequent though and is usually resolved by restarting the application

Reasons for choosing NordLayer

Competitive price point and simple UI

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Alex V.

IT Manager

Real Estate

### "Nord Layers is great for our business needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2022

This has been really useful for allowing our international workers to easily connect to and user services inside the US, since many websites and services block international connections. Since this is our major use, our experience has been mostly great. Occasionally it appears that the IP our employees our using seems to get blocked by some sites, so they have to disconnect and reconnect a few times to try and get onto the site.

Pros

This allows us to easily manage VPN connections for remote employees without having to run a dedicated VPN service in our office. This keeps our bandwidth needs in office lower. It’s also super easy to manage our users using this software. Very customizable, with us being able to add dedicated IPs as needed.

Cons

We had a unique situation where we wanted to connect some of our multimedia devices to this service (Firestick, Apple TV), but we were unable to because no app was available to connect these. I know a NordVPN app exists on these devices, but it would be nice if a NordLayer one did as well. Or, if we could sign into NordLayer through the NordVPN app.Also, I can’t seem to find a way to request the app cycle your IP to another address. We have had issues where websites we connect to seem to have blocked the IP address currently used.

Reasons for choosing NordLayer

There weren’t really alternatives that were designed for business use. We needed a product where we could control, add, and remove user accounts at will. This was honestly one of the only ones I saw.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Brandon W.

Lead Software Engineer

Telecommunications

### "Very happy with Nord for our Team."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 13, 2022

Pros

The UI is very nice and easy to use. Easy to setup and remove access. Works well on all devices.

Cons

The seperation of nord and teams is a little confusing. You can't tell at a glance on the device which "service" is being used.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203059/NordLayer/reviews/)

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