# Beyond Identity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Beyond Identity the right Single Sign On solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203067/Beyond-Identity/reviews --- Beyond Identity 4.8 (12) [View alternatives](https://www.capterra.com/p/203067/Beyond-Identity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Beyond Identity Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shahrul I. Information Technology Assistant Financial Services Used the software for: 2+ years ### "Save and store password and identity" December 1, 2021 5.0 Pros I love it as it has making identity and password management really easy to manage and i have never had to restore my password again as all of my password information are safely stored in here. Cons The are some bugs here and there, but nothing that are too much that are hindering me from completing my work in this software. No complaint from me for now. Review Source DL Duke L. Director of Corporate IT Financial Services Used the software for: 1-2 years ### "Game Changing Authentication Solution" July 19, 2021 5.0 We are one of the earlier, not earliest, adopters of Beyond Identity. BI team has been and still maintains to be very responsive to our issues and suggestions. The BI team was great during the PoC to the full roll-out process. I feel solutions like BI are a game-changer in alleviating typing of cryptic passwords to increase productivity. The one drawback of not requiring users to type their passwords on a daily basis is that users will forget their passwords periodically but this was an issue before BI as well. We need a Beyond User solution. With BI, it definitely felt like a partnership in evaluating, implementing, and using the product rather thana customer/vendor relationship. Pros \- Password-less (not free) authentication add-on into our Single Sign-On OKTA. - Device information and trust Cons \- Management dashboard is still evolving so not yet mature to provide full analytics and reports. - Palo Alto Endpoint often flags updates as malware - Wish the client has an automatic update function Reason for choosing Beyond Identity We felt BI was a more secure approach to addressing the password authentication challenge. Another big plus is that the BI team is great because of their responsiveness while listening to our requirements and suggestions. Review Source VR Verified Reviewer Information security engineer Biotechnology Used the software for: Less than 6 months ### "Great customer support" June 28, 2021 4.0 Pros The product is super easy to use and makes it environment more secure while making users happy. Cons We hit some snags with a few bugs, but the customer support we received from the engineering team really set them apart and they were able to resolve all of them within a reasonably fast time frame. Review Source NF Nathaniel F. Technical Presales Specialist Computer & Network Security Used the software for: 6-12 months ### "Review for Beyond Identity " June 23, 2021 5.0 Pros Being the administrator of Beyond Identity internally I found it easy to deploy and get everyone enrolled with the authenticator. This is perfect as I deployed it within minutes, all I had to do was assign a user into a group in our IAM solution and then Beyond Identity automatically send the users emails with steps on how to enrol with the authenticator app, the second they enrolled it then flicked the switch to allow users to authenticate passwordless instead of needing a username, password, and MFA method. Alongside this, Beyond Identity also has a managed environment, therefore I can create risk-based policies for how and when users can authenticate when using the authenticator application. From an end user’s perspective Beyond Identity makes my life a lot easier! I no longer need to use my mobile phone to authenticate me into my applications, this allows me to sign in rapidly instead of having to use a password and my mobile to gain access into my account. Cons Updates everyday, this can be a tiny bit annoying but its understanding as the product is getting stronger. Review Source GS Gaurav S. Sr. Cloud Infra Engineer Computer Software Used the software for: 1-2 years ### "Easiest to deploy" May 23, 2022 4.0 MFA to every app in our ecosystem Pros SaaS based. Quickest to depkoy. Easy to use. Love the feedback loop and insights from Beyond Identity team. Cons One particular feature where we could do OS level automated checks on the end user machines and block the access if they are found to be non compliant. Review Source RT Russell T. Dir of Cybersecurity Retail Used the software for: Less than 6 months ### "core security" August 6, 2021 5.0 very professional and responsive Pros effectiveness, ease of use, platform coverage Cons there were no issues nothing nada it did what I want Review Source DN Dan N. eCommerce Manager / Senior Magento Developer Construction Used the software for: 6-12 months ### "Great software, with great customer service" May 17, 2022 5.0 It has massively helped with user/device authentication and resolves the issue of users sharing passwords. Pros Easy to get set up, easy to manage, easy to use! Cons I can't think of anything, all issues we did have with either setup or compatibility with our internal network have been resolved Review Source SM Srini M. Manager Computer Software Used the software for: Less than 6 months ### "Seamless PasswordLess expereince" November 18, 2021 5.0 Seamless passwordless experience. Pros Entire passwordless solution is built on the PKI concepts and every individual device is root on it's own and easy to manager. No additional certificate management overhead. Reduced helpdesk cost with 100% self service Cons Solution not ready yet for end to end passwordless such as SSH and sudo access to linux servers etc. Review Source SP Steve P. Technical Manager Information Technology and Services Used the software for: Less than 6 months ### "Increased security without increasing user friction" July 16, 2021 5.0 Increasing security which is incredibly user when responsible for cyber security. The ability to remove the dependency on passwords which cause many breaches. I now used Beyond Identity on my laptop and on my mobile device. Pros Effective without making life more difficult Cons If the app is not open it causes issues. Doesn't just open the app smoothly. Review Source HS Harry S. Channel Account Manager Information Technology and Services Used the software for: Less than 6 months ### "great system" June 7, 2021 5.0 great system, that I am glad my employer uses. Pros Coming from a company that had several MFA, for me its the time saving element of just being able to log in straight away, not having to go find my mobile, type a code in wait for the code to arrive via text. one click and im into all my systems, great. plus no longer having to worry about getting help desk involved with a password reset. Cons I dont have any cons yet as a new user. I wasn't involved in set up Review Source mB matthew B. account exc Computer & Network Security Used the software for: Less than 6 months ### "Beyond identity review" June 29, 2021 5.0 Pros It's the simplicity for me. I log in with my username in the morning and thats it. No worries of forgetting to turn on capitals or mispelling my password. And with the intergration with Okta its made my day so much quicker. Cons The frequent udates are annoying. Although they normally take less than five minutes, it is annoying when i have to keep updating it. Review Source JP Joshua P. Account executive Security and Investigations Used the software for: Less than 6 months ### "Ease and security" June 29, 2021 5.0 Really good, like where the product is going and the ease of use, hope it can keep on improving though it's cycles Pros How easy it makes it to actually log on and having my time saved and not having to remember passwords. Cons Updates everyday and can sometimes be slightly slow, though I know this is improving Review Source Similar Products Featured ## Related categories [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Authentication](https://www.capterra.com/authentication-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.