# VoIP.ms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VoIP.ms the right VoIP solution for you? Explore 697 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203084/VoIP-ms/reviews --- VoIP.ms 4.8 (697) [View alternatives](https://www.capterra.com/p/203084/VoIP-ms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Reviews of VoIP.ms Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews JS Jonathan S PrincipalComputer Software, Self-employedUsed the software for: More than 2 years. “voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise.“ May 24, 2025 RZ Roberto Z SEOMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services.“ February 7, 2025 JS Jonathan S PrincipalComputer Software, Self-employedUsed the software for: More than 2 years. “What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features.“ May 24, 2025 JR Jeff R OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Unresolved issues with SMS capabilities on main DID numbers“ October 16, 2024 RZ Roberto Z SEOMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently.“ February 7, 2025 Dd Dennis d OwnerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “Their documentation is often a bit lacking or out of date.“ March 24, 2025 Dave W CEOComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years. “VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported are handled using VoIP's SIP address based routing, giving me the same call routing capabilities).“ August 23, 2023 BH Billy H StudentComputer Software, Self-employedUsed the software for: Less than 6 months. “I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a UK number, but it appeared as if I would need to pay the rates calling US->UK even from an otherwise local number.“ August 22, 2023 ## Showing most helpful reviews Showing 1-25 of 697 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jean Rene A. CTO Information Technology and Services Used the software for: 2+ years ### "Great VoIP supplier" August 25, 2023 5.0 Pros The online portal offers many features and the billing is clear. Cons Can be overwhelming to setup for someone with little VoIP experience Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing VoIP.ms Flexible pricing option was key, as well as the number of outbound trunks. Review Source Response from VoIP.ms September 15, 2023 Hello, Jean Rene, Thanks for choosing us! We appreciate your positive review. DD Dennis D. Owner Information Technology and Services Used the software for: 1-2 years ### "Very good service for a good price" March 24, 2025 4.0 Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. Pros I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. Cons Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. Alternatives considered [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[Five9](https://www.capterra.com/p/132405/Five9/)[3CX](https://www.capterra.com/p/158704/3CX/) Reason for choosing VoIP.ms It was the cheapest solution. I also use it in conjunction with 3cx (free tier) for some applications as well. Review Source Response from VoIP.ms March 26, 2025 Thank you so much for your kind words! We're thrilled to hear you enjoyed the service — it truly means a lot to us. We're always here to help if you ever need us. JS Jonathan S. Principal Computer Software Used the software for: 2+ years ### "Needs sub-account support" May 24, 2025 3.0 voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise. Outstanding availability - with extraordinary security measures added in the past two years. My highest recommendation. Pros What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features. Easy to configure. Cons Again, regarding only the new softphone initial release: It only works with the "master" voip.ms account, not with a sub-account. This means that your master password is used for this process, and that password is involved / exposed in softphone registration. Also, only one voip.ms softphone is supported per account. Because of this I'm sticking with Linphone. Please announce when sub-account support is added! Alternatives considered [RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/)[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing VoIP.ms Better feature set, pay-as-you-go pricing Review Source Response from VoIP.ms May 27, 2025 Thanks so much for the detailed feedback and for your continued support! We're glad to hear you've found value in the platform and appreciate your thoughtful comments on the app. RZ Roberto Z. SEO Marketing and Advertising Used the software for: 1-2 years ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" February 7, 2025 5.0 My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. Pros My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. Cons here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. Alternatives considered [Zadarma](https://www.capterra.com/p/166095/Zadarma/) Reason for choosing VoIP.ms Zadarma has a system with many problems that harm its potential clients, I was one of them that's why I opted for you and with you everything works perfectly Review Source Response from VoIP.ms February 11, 2025 Thank you for your kind words! We're thrilled to hear that you're enjoying our service. Providing high-quality VoIP solutions and top-notch support is what we strive for. If you ever need anything, we're just a message away! CK Chad K. Director of IT Wholesale Used the software for: 2+ years ### "Best service for the money. They had a Ddos attack but they kept customers informed." August 24, 2023 4.0 Overall, I would use them again if given the opportunity. Pros Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution. Cons It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious. Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing VoIP.ms Pricepoint and reliability. Review Source Response from VoIP.ms September 15, 2023 Hello, Chad, Your satisfaction is our greatest achievement. We appreciate your positive feedback. VR Verified Reviewer home user Accounting Used the software for: 2+ years ### "I am a very happy home user." August 23, 2023 5.0 I have been with VoIP.ms since 2015 and I've always been very happy with the service. Pros I like having VoIP service available for a low fixed monthly rate. Cons I don't have any complaints about VoIP.ms. Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service. Alternatives considered [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Reason for choosing VoIP.ms I chose VoIP.ms due to the low fixed price and extensive configuration options. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) VoIP.ms had a lower monthly fixed rate. Review Source Response from VoIP.ms October 25, 2023 Hello! Thank you for your kind words! We're happy to hear you're satisfied with our service. Ian R. Owner Computer & Network Security Used the software for: 2+ years ### "Best platform I've found!" April 28, 2020 5.0 Great overall experience - support is amazing - makes sure it works, knows how to fix whatever you've done wrong and make things work in moments. Uptime is phenomenal. Pros It's a cut and dry VoIP service that provides exactly what I need, how I need without burdensome interfaces. Cons Needs a little more public info on new features with clear pricing such as virtual PRI's where you can figure it out yourself without having to contact sales. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing VoIP.ms RingCentral was overpriced, bureaucratic, had terms and - while good for a 1 person startup - becomes expensive as you grow Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) RingCentral was overpriced, bureaucratic, had terms and - while good for a 1 person startup - becomes expensive as you grow Review Source VR Verified Reviewer Senior Network Technician Information Technology and Services Used the software for: 2+ years ### "Viop.ms Benefits" April 28, 2020 5.0 Perfect fit for my home, and office, even for my customer. Well document configuration manual. and lots of feature right off the provider side, I have a few customer that just needs a conditional forwarder, and I was able to set it up right from Voip.ms no need for PBX. Pros The part that I liked the most about this software is the reselling portal, just make it so easy to setup a new account and start belling them for their usage. All the basic feature are there for setup a call forward or a fail-over is the PBX goes down. super low rate! as low as 0.009 per minute. Cons Only offer pay per use on outbound call. not such a big deal since their rate are so low. Reason for choosing VoIP.ms Price, and features. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) My old Provider was not offering any PBX support, and 20$ a month for a home phone that I barely use was too much. Special with the lake of feature. Review Source Response from VoIP.ms April 29, 2020 Hi, thanks for being a VoIP.ms customer and for your honest review! VR Verified Reviewer Lawyer Law Practice Used the software for: 2+ years ### "VOIP.ms" April 28, 2020 5.0 General experience has been great. Our telephone spend is less than 10% of what it was with traditional phone service providers. Pros If you know what you are doing this offers great value for money. An initial challenge is working out the per minute pricing model for voip services. However, it is invariably way cheaper than any other phone model. Cons Definitely this system is NOT for the technically 'faint of heart'. You need to get your hands dirty but once you do, no problem. Alternatives considered [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Reason for choosing VoIP.ms Ease of use and prices. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Move to voip was the initial driving factor. Initially tried Vonage but this system provided more enhanced features and control. Review Source VR Verified Reviewer President Medical Practice Used the software for: 1-2 years ### "Good until it wasn't..." November 27, 2025 2.0 It was meeting our needs until the surprise $75 charge. I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it. Pros Started out as an great low-cost option for a landline but things went sour. The call quality was fine but we have to press the Flash button to get a dial tone. Cons The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact. Review Source Response from VoIP.ms December 5, 2025 Thank you for sharing your feedback. With recent system updates, a 911 call may go through even when E911 service is not yet active, and this results in the emergency routing fee being applied. If you’d like us to review the details on your account or provide guidance on the setup, our Support team is available to assist. kG kevin G. Owner Telecommunications Used the software for: Less than 6 months ### "Fantastic Support" January 6, 2025 5.0 Its the best support experience I have ever had with a carrier Pros Support is really really responsive and top notch. Even when I had a complicated issue with a specific international number they were able to re-route traffic to make it work within minutes. Other carriers this would have taken days and days. Cons Some of the calling rates to europe are not great. Review Source Response from VoIP.ms January 13, 2025 Thank you so much for your kind words and for taking the time to share your experience with VoIP.ms! We’re thrilled to hear that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don’t hesitate to reach out—we’re always here to help! DZ David Z. CEO Hospital & Health Care Used the software for: 2+ years ### "Great value for the money!" August 22, 2023 5.0 This is a very cost-effective service that I have recommended to many people. It's simple enough to use that I have even recommended the service to several friends who are not computer knowledgable. Pros Having the option to retain an existing phone number was very important. The fact that VOIP.MS ported the number as part of their initial service was a bonus. Call quality is excellent, with no lag or echo, or fading! Having multiple servers in several major cities allows VOIP.MS to distribute the network traffic and maintain system stability. The customer web portal is intuitive and easy to use, so managing your account is relatively easy. Setting up new a ATA device, for a home consumer, is easy with the How-To instructions provided in the HELP section. Cons The most difficult part of the service is the initial setup - i.e. creating your account. No where does it mention that you must add a minimum dollar amount to your account - $15.00 US, I think. Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they can't add their device and/or activate the service. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Switched from [Local Line](https://www.capterra.com/p/200999/Local-Line/) To save money. Review Source Response from VoIP.ms November 1, 2024 Your feedback is invaluable to us. Thanks! JG John G. Owner Online Media Used the software for: 2+ years ### "Years of great service ane great pricing" August 22, 2023 5.0 Great! Support is excellent, cost is very reasonable. Reliable. Lots and lots of features and possibilities. Pros Quite easy to set up and use, especially considering how many features are available. Excellent pricing. Cons Prefer not to require a fax number to send a fax via the web portal. I liked this feature more when it didn't require a monthly cost for a fax number. Would love to be able to block a number by simply dialing a star code after the call is received and then be able to further manage those blocks via the web panel. Would love to have voicemail transcription to email if not already available. Maybe make VOIP.ms branded hardware available, as well as a soft phone app. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[Ruby Receptionists](https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/) Reason for choosing VoIP.ms Cost and availability of so many features. Review Source Response from VoIP.ms November 1, 2024 Your positive experience motivates us every day. Thanks so much! AH Andrew H. Technology Consultant Information Technology and Services Used the software for: 2+ years ### "VoIP.ms is a great VoIP provider for DIY tech enthusiasts or small businesses looking to save money" August 22, 2023 4.0 I've been a VoIP.ms customer for over a decade. Overall, I'm very happy. They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were ironed out because of their amazing features and low cost. Pros VoIP.ms is quite inexpensive compared to traditional phone providers. All "cloud PBX" features are available at no additional charge, and reliability has been very good as of late. Cons Bit of a learning curve if you're not familiar with VoIP or SIP. No automatic failover if your server experiences an outage. SMS/MMS still has occasional issues. Reason for choosing VoIP.ms Better price and more features Review Source Response from VoIP.ms November 1, 2024 Thanks for the fantastic review! We’re so glad to be part of your business. JV Jocelyn V. President/Owner Information Technology and Services Used the software for: 2+ years ### "Amazing value and features. They really care about their customers' experience." February 17, 2023 5.0 I have switched my personal and business phone service to VoIP.ms about 5 years ago. I saved a lot of money while gaining a ton of features compared to traditional telephony service providers. Pros I have an incredible control and visibility on inbound and outbound call routing to trunk, voicemail, IVR, forwarders, etc.Customer portal is well organised, configuration is quick and efficient.I only pay for what I use in terms of DID, e911 and minutes.Call quality is the same as traditional phone lines. This is NOT a cheap internet phone service. Cons Service cuts for a few minutes during the day around once a week. During that time SIP disconnects and phones cannot make or receive calls. Not a big deal for inbound, voice mail still works. But no outgoing calls means that it is also impossible to dial 911 in case of an emergency. Setting up high availability is not documented, I had to figure something out myself.Conferencing is limited (requires a dedicated DID, control panel cannot be delegated to a conference owner, etc.). Reason for choosing VoIP.ms More features. Located in Canada. Recommended by friends who also run businesses. Review Source Response from VoIP.ms February 22, 2023 Hello Jocelyn, Thank you for your glowing review! We are so glad that you are enjoying our product/service. We highly value having you as our customer. RM Rob M. VP, Systems Computer & Network Security Used the software for: 2+ years ### "Solid VoIP provider with great features at reasonable prices." August 22, 2023 5.0 VoIP.ms has been one of those services that we set up many years ago and except for minor tweaks to how it is configured to adapt to changing business processes on our end has been entirely a set it and forget it type of service. It just works day-in and day-out. Pros Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free connections. Number porting and call routing is intuitive and quickly performed.Pricing is very competitive and has significantly reduced our costs. Cons The interface site is dated and not up to modern UI standards. This is a minor gripe as the functionality is all there, and can be easily found which far outweighs “pretty UI’s” that lack functionality. Review Source Response from VoIP.ms October 25, 2023 Hello, Rob, we're overjoyed to hear you're satisfied with our service. Thank you for the feedback! JM Jonathan M. Owner Computer Networking Used the software for: 2+ years ### "VOIP.ms Helps Our Business Excel" August 22, 2023 5.0 Fortress IT Solution LLC has had an amazing experience with the VOIP.ms team. The customer support team is always helpful and always available should you need them. Pros VOIP.ms is extemely easy to use. The many features such as: Call Encryption, Call Conference, Call Detail Reocrds, Busy Lamp Field (BLF), Call Forwarding, Call Hunting, Call Parking and Digital Fax are just of the few features we love, that we are able to pass on to our clients. Cons One thing that we would like to see improvement in the extension system settings. Alternatives considered [SkySwitch](https://www.capterra.com/p/205656/SkySwitch/) Reason for choosing VoIP.ms Easy of Use and Price Point Review Source Response from VoIP.ms November 8, 2023 Hello, Jonathan, We're grateful for your feedback. It's customers like you who helps us to improve. VR Verified Reviewer CEO Telecommunications Used the software for: 2+ years ### "Satisifed VOIP.ms Customer for Many Years" August 22, 2023 4.0 VOIP.ms powers all of our company's phone services including call center and individual extensions. Pros VOIP.ms is a very affordable, highly configurable, full-featured VOIP provider. They are compatible with all major equipment providers and soft phones and once setup, everything is easy to use and reliable. Cons There is a learning curve to configuring various services. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Reason for choosing VoIP.ms Cost, lack of equipment lock in Review Source Response from VoIP.ms November 6, 2023 Hello! We're honored by your review. Thanks for sharing your thoughts about our services! KS Krystal S. Office Manager Medical Practice Used the software for: 2+ years ### "Voip.ms is reliable " August 22, 2023 5.0 we are very happy and satisfied with it Pros everything in our office works off of internet we need reliable internet, and voip.ms has been very reliable Cons a year or so ago they were hacked, not their fault at all, but that was rough Reason for choosing VoIP.ms the company that our phone system is through recommended them to us Review Source Response from VoIP.ms November 8, 2023 Hello, Krystal, It's always a pleasure to hear from satisfied customers. Thanks for choosing us! CW Christopher W. owner Food Production Used the software for: 2+ years ### "A Practical, Affordable, well managed platform." August 22, 2023 5.0 I have been with VoIP.ms for close to 10 years. They have a loyal customer with me and my company. Pros This is a brilliant and well-thought-out platform. What I honestly like the most is the professional customer service (which is rarely needed). Thanks to VoIP services it's a facet of my company I don't have to give worry. Cons Currently, I am very satisfied with all services offered Reason for choosing VoIP.ms A programmer friend suggested the services Review Source Response from VoIP.ms November 1, 2023 Hello, Christopher, It's always a pleasure to hear from satisfied customers. Thanks for choosing us! FJ Faizel J. Regional Sales Manager Financial Services Used the software for: 2+ years ### "VOIP.MS Pros and Cons" August 22, 2023 4.0 Overall satisfied, but improvements needed such as being able to pay in CDN funds. Pros I like that it is self-administered with Pay-as-you-go feature. I also like that voicemail messages are emailed as an attachment. Cons There should be option to pay bill in CDN funds rather than just in USD funds to avoid paying unnecessary foreign exchange fees and poor rates on currency fluctuations. Also, there should be an option to pay exact amount desired rather than just in increments (i.e. $5, $10, $100, etc). If a customer wants to pay say $22.43 exactly because say he/she has a credit balance on his/her credit card for that amount and he/she wants to deplete those exact funds, he/she should be allowed to do so. That is also why being allowed to pay specifically in CDN funds is so critical. Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing VoIP.ms Was recommended by Voice Network. Review Source Response from VoIP.ms October 25, 2023 Hello, Faizel, we strive to continually improve, and your feedback helps us do that. Thank you! EC Emma C. C-Level Automotive Used the software for: 2+ years ### "You can do alot with a little!" August 22, 2023 5.0 voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the years. Pros I've been using voip.ms for at least a decade - in the early days I used the DISA feature + Bell's Fab 5 (remember that? When you got to talk to 5 people nationwide?) to call anywhere voip.ms reaches without any charges from Bell.Today I use it for:- Work - I have a USA DID for our US customers (I was using toll free at one point but it was too much)- Home - ObiHai 202 allows a POTS phone- Home - ring groups dial my POTS phone, Android device, and virtual SIP clients- Call recording (although most SIP clients have this built in for free) Cons The Android apps available are of high quality, but an official app would be neat!Nothing really. Review Source Response from VoIP.ms November 1, 2024 Your satisfaction is what we aim for. Thank you for sharing! VR Verified Reviewer IT Consultant Computer Networking Used the software for: 2+ years ### "Best VoIP provider for small businesses" August 17, 2022 5.0 Fast and efficient tools. Also easy to setup and use. Many different ways to connect….and great reports for billing and activity. Pros Easy to setup and wonderful pricing. Then, the best feature is when calling another VoIP.Ms cusomter….free routing. Cons The pay per use…..even for incoming calls. Much unlike a cell phone, where the outgoing is cheaper for routing. Reason for choosing VoIP.ms Price. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Cheaper. Review Source Response from VoIP.ms December 20, 2022 Thank you very much for your kind words! We appreciate your honest feedback. JF Jared F. Owner Internet Used the software for: 2+ years ### "Highly recommended " August 22, 2023 5.0 Pros Easy to use, reliable and great quality.Used on several projects and always had good experience with the serviceLow prices and tons of features. Cons They don't always have DIDs where I need them, but they are always adding! Review Source Response from VoIP.ms November 1, 2023 Hello, Jared, It's always a pleasure to hear from satisfied customers. Thanks for choosing us! LW Lucas W. Owner Real Estate Used the software for: 2+ years ### "Life saver and best among so many options" August 22, 2023 5.0 Overall I’m having a great time with VOIP.MS. this is the service that will remain on my list of necessities. Pros I’ve been using VOIP.MS for years since grad from school to found my business. There are many features that I won’t find a competitive alternative. I like how flexible I can manage my bills for different numbers and hosting sites. The text message feature is also a life saver that saves me from making a lot of phone calls. It’s stable, reliable and accountable. Cons Setup is a little bit complicated before you can start using it. Lack of a good mobile app is a pain. Once you setup everything, its amazing to watch the ball rolling but the setup requires some reading and efforts, and possibly some chats with customer service. Review Source Response from VoIP.ms November 6, 2023 Hello, Lucas, Your satisfaction is our reward. Thank you for the wonderful feedback. Similar Products Featured ## Related categories [Telephony](https://www.capterra.com/telephony-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.