# Page 2 | VoIP.ms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is VoIP.ms the right VoIP solution for you? Explore 698 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203084/VoIP-ms/reviews

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VoIP.ms

4.8 (698)

[View alternatives](https://www.capterra.com/p/203084/VoIP-ms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 2 - Reviews of VoIP.ms

## Showing most helpful reviews

Showing 26-50 of 698 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NH

Neal H.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "10 star review"

February 7, 2025

1.0

10 stars. It is a powerful telcom system with worldclass support.

Pros

Tech support is fantastic. When making a suggestion for improving something, they actually listened and said they are forwarding the suggestion onward. Big wow factor for me

Cons

When I am out of the country (USA) requires additional verification. Usually not a problem, but one time the server (or something) was not functioning resulting in my not being able to login. Annoying but not fatal.

Review Source

Response from VoIP.ms

February 18, 2025

We truly appreciate your feedback! Our support team is dedicated to making sure you have the best experience possible. If you ever need assistance again, don't hesitate to reach out. Thanks for being a valued customer! Given that you liked our service, would you consider giving us a general quality review from 1 Star to 5 or whatever you consider adequate? So other people can now you are enjoying our VoIP service.

JR

Jeff R.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent VOIP Provider"

October 16, 2024

4.0

Very Positive experience - appreciate the extensive help system.

Pros

Low cost and high reliability of the system.

Cons

Unresolved issues with SMS capabilities on main DID numbers

Review Source

Response from VoIP.ms

November 1, 2024

Thank you so much for your kind words! We're thrilled you're happy with our service.

CK

Chad K.  
Director of IT  
Wholesale  
Used the software for: 2+ years

### "Best service for the money. They had a Ddos attack but they kept customers informed."

August 24, 2023

4.0

Overall, I would use them again if given the opportunity.

Pros

Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution.

Cons

It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious.

Alternatives considered

[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing VoIP.ms

Pricepoint and reliability.

Review Source

Response from VoIP.ms

September 15, 2023

Hello, Chad, Your satisfaction is our greatest achievement. We appreciate your positive feedback.

JL

John L.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "Stuck in Limbo: A Frustrating Encounter with VoIP.ms"

March 26, 2024

1.0

My recent attempt to switch to VoIP.ms has left me feeling utterly exasperated and trapped in a cycle of frustration. Here's a rundown of the my obstacle I encountered: Porting Woes: After eagerly signing up for VoIP.ms, I found myself stuck in an activation limbo for 4mos. Despite following all the prescribed steps, providing the information asked , if they only looked at ALL my attached documentation. they would find their answer. Nope they just cancelled the request and mark ticket resolved. This went from Dec 2023 when I started this initiative and ended mid Mar 2024 when I decided enough. I cancelled the account and will stick with my current VOIP provider Ubiquiti

Pros

Cost was the driver in the decision making process

Cons

the annoyance of them closing support tickets after they respond and mark them as "Resolved". They instruct you to open another one, then another one and so on...

Review Source

Response from VoIP.ms

July 26, 2024

Hello, John, thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered during the porting process and for any frustration this has caused you. Your feedback is incredibly valuable to us, and we take it very seriously. We understand how crucial a smooth transition is and regret that we did not meet your expectations. To address your concerns thoroughly and prevent similar issues in the future, we would appreciate the opportunity to speak with you directly. Please feel free to share your contact information or reach out to marketing@voip.ms so we can address your frustrations.

PL

Peter L.  
Chief cook & bottle washer  
Entertainment  
Used the software for: 2+ years

### "All that we need for our consumer/home/mobile needs"

August 23, 2023

5.0

Glitches aside, we're very happy with VoIP.msPlease note that in some countries (e.g. Egypt) VoIP services will be blocked so one needs to have an alternative telephony solution while traveling in some parts of the world.

Pros

I love that VoIP.ms allows me to manage the service myself. From installing my own voip gateway to configuration, I can set it up as I wish.The API is a big deal as well as it enabled us to write a SMS/MMS interface application that meets our specific needs. We use VoIP.ms as our main home phone line, and on two mobile devices as our only telephony application. We do not subscribe to any traditional cellular phone services and save a ton of money.

Cons

The SMS/MMS service can not receive messages from certain providers/numbers. This can make it impossible to receive 2-factor authentication from some services (for example, some banks will simply not send a SMS message to a VoIP number).Call quality is sometimes wanting. In general voice calls still route better over traditional cellular voice lines and handoff between cells is seamless whereas when using VoIP on a data connection, it seems that data does get interrupted resulting in a choppy or dropped call on occasion.

Review Source

Response from VoIP.ms

October 17, 2023

Hello, Peter, We appreciate your positive feedback and look forward to continuing to serve you.

EB

Erik B.  
owner  
Financial Services  
Used the software for: 2+ years

### "Very Good service"

August 22, 2023

4.0

been with them over 10 years, and its been overall pretty good- it is glitchy at times and a bit more hands on than say Twilio- where I have not had any issues with connectivity.

Pros

Easy to set up IVREasy to buy DiDsGood pricing on new Dids and month to month feesHappy with them but I do have pretty low volume calls with them and the numbers I have with them are not "mission critical" -support can be outstanding to sub marginal, depending on who you get. -have made many improvements over the last year-pricing where voip should be for a small business. -has TLS encryption where most voip providers don't

Cons

\-texting (SMS/MMS) could be better setup and out of beta, as it is 2023 already, come on guys really. -they should really have a app they made that can manage and that users can call and text with. -slow to roll out improvements-could have better higher quality codecs-could have STUN servers to use. -a multi week DoS that they handled very badly couple yrs ago-still not 100% about the back-end of the company- would not use for a business doing over a $1m in -revenue a yr unless you had a backup provider. -not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this.

Alternatives considered

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[Aircall](https://www.capterra.com/p/184709/Aircall/)[Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[3CX](https://www.capterra.com/p/158704/3CX/)[Ringblaze](https://www.capterra.com/p/203392/Ringblaze/)

Reason for choosing VoIP.ms

easy to implement and get Canadian DiD's.

Review Source

Response from VoIP.ms

November 7, 2023

Hello, Erik, We're thrilled to be your go-to VoIP service provider. Thank you for the glowing review!

TH

Trevor H.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Very happy with VoIP.ms. Would highly recommend them. "

September 2, 2023

5.0

Overall, I would highly recommend VoIP.ms to anyone looking for a reliable and affordable VoIP provider. I have been using them as the primary VoIP provider for my business and several of my clients' businesses for over 10 years. I have been very impressed with the reliability of their service, as well as the speed, knowledge, and professionalism of their customer support. The few times that I have had to contact customer support, I have always received responsive, helpful, efficient, and courteous assistance -- even outside of business hours or on weekends.My clients are in a variety of industries and range in size from SoHo to mid-sized businesses to large multinationals. With both flat rate and pay-as-you-go plans, VoIP.ms's pricing flexibility and low rates allow me to find a plan that fits each situation's particular needs.

Pros

Highly reliable serviceCompetitive pricingWide range of featuresFull LNP support with free port-inExcellent customer supportEasy-to-use web interfaceGlobal network of serversE911CNAM LookupVirtual FaxYouTube videos to help get you startedExtensive online documentation via their Wiki

Cons

Online CDR searching could be more robust (graphing and configurable display options would be great)

Reason for choosing VoIP.ms

VoIP.ms's rates, global network of servers, and their reliability

Review Source

Response from VoIP.ms

September 13, 2023

Hello Trevor, your positive review means the world to us. Thanks for being an amazing customer!

EB

Eric B.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent value and features"

August 22, 2023

5.0

I created a phone system for a non-profit that has a configured IVR menu. The non-profit wouldn't have this benefit if not for affordability of voip.ms's service.

Pros

I use the IVR for both my business phone and a client line. The IVR helps me filter robotic spam from my personal phone as well as provide a phone menu for a client that would be many times more expensive to purchase from a traditional phone provider.

Cons

Setting rates for being a reseller is confusing, the reseller can set rates based on fractions of a penny or by percentage. I don't quite understand how the math works.

Review Source

Response from VoIP.ms

November 10, 2023

Hello, Eric, Your feedback is invaluable to us. Thanks for taking the time to write a review!

CK

Chris K.  
Admin  
Medical Practice  
Used the software for: 2+ years

### "Voip.MS"

August 22, 2023

4.0

Pros

We have found Voip.MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment. Their platform has consistently proven to be both reliable and efficient, thereby enhancing our communication processes.

Cons

We experienced a prolonged service interruption spanning multiple days. This unforeseen downtime had significant repercussions, impacting our operations and causing considerable inconvenience.

Switched from

[Shaw](https://www.capterra.com/p/56311/RETAIL/)

We have identified opportunities for significant fiscal efficiencies, thus leading to notable cost savings for our organization.

Review Source

Response from VoIP.ms

November 6, 2023

Hello, Chris, Your feedback is invaluable to us. Thank you for sharing your experience.

AH

Alexander H.  
General Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So Glad We Found This Telephony Solution!"

August 22, 2023

5.0

While telephony is imperative to our operation, we don't have the volume that makes our VoIP.MS cost even a significant fraction of what other providers were charging for similar services. LOVE IT.

Pros

VoIp.MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before. It has been very gratifying to see that even when the system was maliciously attacked, VoIP.MS responded quickly, professionally and effectively. I can't praise this service highly enough.

Cons

As a non-techie responsible for purchasing and setting up the system, it was intimidating to start. I needed an experienced tech to hold my hand, but I would urge anyone concerned about cost-effective business communications to read the wiki and tutorial helps and give it a try.

Alternatives considered

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

Reason for choosing VoIP.ms

Hardware limitations, features, ease of setup (even though even VoIP.MS was intimidating.

Review Source

Response from VoIP.ms

November 1, 2023

Hello, Alexander, We're grateful for the trust you've placed in us. Thanks for the positive review!

VR

Verified Reviewer  
Founder  
Design  
Used the software for: 2+ years

### "Amazing service, for some of the best prices in the industry"

August 22, 2023

5.0

A great service, a great support team, and loads of features with great compatibility, all for an unbeatable price!Some knowledge and skills required, but still less complicated to set up and use than many competitors.

Pros

VoIP.ms has some of the best prices in the industry! The customer service is stellar, and agents are always polite and try their best to be helpful. In times of low volume, I've had replies to my tickets within a couple of minutes.They have loads of features and functionalities, and also provide an API to interact with their services. The service is compatible with several VoIP devices, soft phones, as well as ATA devices.There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give advice.

Cons

While the main website has been updated with a new look, the backend (dashboard) still feels dated. The information and functionality is not impacted for the most part, however.

Reason for choosing VoIP.ms

An unbeatable price, loads of features, and ease of use. Great support from the provider!

Review Source

Response from VoIP.ms

October 31, 2023

Hello! Your feedback motivates us to keep improving. Thank you!

MY

Michael Y.  
Mechanical Designer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Consistent high quality VoIP"

August 22, 2023

4.0

VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my business such as voicemail to my email, call forwarding, and caller ID filtering.

Pros

I love all the features offered by VoIP.ms and they are constantly making improvements by adding new features. Setup was straightforward and the wiki pages cover several different configuration examples. Very little downtime over the years that I have used this service.

Cons

There have been occasional glitches that have required manual changes to the server addresses, but these have always been clearly explained and a small inconvenience. The website can be a little tricky to navigate due to the number of options and features.

Reason for choosing VoIP.ms

Better infrastructure, customer support, and more features with VoIP.ms over freephoneline.ca

Review Source

Response from VoIP.ms

October 31, 2023

Hello, Michael, We're honored to have you as a satisfied customer, and your positive review is greatly appreciated.

SS

Stefania S.  
Office Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable products, service and company"

August 23, 2023

5.0

Our overall experience with VOIP has been very good or we would not have stayed with them so long. We originally started using voice over internet about 20 years ago and so far have used 3 different companies. VOIP.MS has been consistent and offered the most value for the money.

Pros

We have been customers of VOIP for over 10 years and beside a DNS attack that occurred to them once the service is stable and reliable. I like that you can pay for what you need and the rates are very fair. They offer so many different products that anyone can find the right combination to suit their particular needs. We love the flexibility of how calls can be handled, whether it's just a simple forward or sending them to voice mail. We also love the sms/mms features making any line excellent for web confirmations.

Cons

The only thing that I feel is unfair is the cost of adding 911 capability to a line.

Review Source

Response from VoIP.ms

September 15, 2023

Hello, Stefania, Thank you for your kind words! We're thrilled to hear you had a great experience with us.

DV

Dave V.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "Excellent full-featured VoIP service for people with technical experience."

August 22, 2023

5.0

Great overall experience. There is one customer service agent who is ALWAYS unfriendly and often gives conflicting information - but you'll rarely have to use customer service.There is decent billing and call logging.The most important thing to me is call quality. I use their value routing level and it works great.I've recommended it to several people I know -- all but 1 continue to use it to this day (the 1 person found it too hard to get technically in place)

Pros

I started using this service because it was cheap. Overtime I've fallen in love with the flexibility of the system, especially the flexible rules for routing and IVR. As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do anything with the service.

Cons

This is not a service for your grandma to setup - you will want technical experience. They do have a pretty extensive documentation database, but you still need to put in the work.

Review Source

Response from VoIP.ms

November 6, 2023

We're thrilled to be your go-to VoIP service provider. Thanks for the positive review!

Andrei M.  
IT Security  
Computer & Network Security  
Used the software for: 2+ years

### "very good and customizable VoIP service"

April 28, 2020

5.0

Very good overall experience. Responsive customer support. They keep improving the system and adding new features on a regular basis. The outages are rare and far between and until now there was no full outage, just regional or local ones.

Pros

VoIP.ms provide the full features you can expect from an entreprise phone system mixed with many features you expect from your mobile carrier. You can configure extensions, call waiting, trunk lines, hunting lines, call attendants, schedules and also have voice mails delivered to your email, SMSes delivered by email, on their portal or in your VoIP app. They support wide-band and narrow-band codecs. Your call setup and voice are encrypted (SRTP and SIP TLS), so you can safely take a phone call from almost anywhere without the need to route your call via a VPN. Support for porting both mobile and land-lines Canadian DIDs. Points-of-Presence in North America and Europe.

Cons

Firstly I should mention that this provider is best for advanced users, as the setup can quickly become overly complex for regular, non-IT persons. Once you are all setup, there are couple of limitations that are getting to be quite annoying after using them for a while: 1) no MMS support (not even a notification for either the sender or the receiver that the MMS is not delivered) 2) no support for receing SMS from short numbers (so you will not be able to receive your security confirmation codes unless the sender using full 10-digit DIDs)

Review Source

Response from VoIP.ms

April 29, 2020

Hi Andrei, thanks for being a VoIP.ms customer and for your honest review!

Randal B.  
Principal Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Voip.ms is a feature-rich, inexpensive VOIP solution"

February 17, 2023

5.0

I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over traditional telephone service. In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering with custom recordings for hours of operation, routing to phones in various departments based on customer's responses, call hunting for managers/owners to their IP desk phone and then their mobile phone, blocking of unwanted numbers, voicemail forwarding to e-mail, and other future capabilities.

Pros

Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional telephone service. Once you learn the admin interface of voip.ms, you'll find it simple to set up an auto attendant for routing calls within your business. You'll love the ability to forward a voice mail message to your e-mail address, with the message attached as an mp3 file. Many more options for call routing are offered, such as hunting.

Cons

While the admin interface is not cluttered or broken up into multiple sites, the intuitive visual flow could be improved. It took me 5-6 times of using it to remember where to drill down for a voicemail setting or configuration of an account for a secondary ATA or IP phone.

Review Source

Response from VoIP.ms

February 22, 2023

Hello Randal, We are delighted you had a great experience with us! Thank you for taking the time to leave your kind review. We truly hope to continue serving you for many more years.

ES

Edwin S.  
CTO  
Computer Networking  
Used the software for: 2+ years

### "How voip is supposed to be done"

July 28, 2023

5.0

Excellent with no complaints at all. Voipms is the voip solution company to go.

Pros

Voipms is the only company that offers tons of features in a easy to get enviroment. I like how easy its to setup everything and the amazing quality they offer. Support is superb. Getting a new number takes like 2 minutes and they have presence in mostly any country.

Cons

Feature and quality wise voipms is superb. I cant say I can complaint. Only thing is from 2-3 years on its been quite difficult to ser up an account with all the requierements.

Review Source

Response from VoIP.ms

August 4, 2023

Hello, Edwin! Thank you so much for taking the time to share your experience with Voipms. We are thrilled to hear that you find our services exceptional and that our efforts to provide an easy-to-use environment with a plethora of features have met your expectations. We hope to continue to serve you for many more years!

Dave W.  
CEO  
Computer Networking  
Used the software for: 2+ years

### "Solid, reliable servfice"

August 23, 2023

5.0

Pros

I previously ran Asterisk PBX locally, with a variety of VoIP trunk providers. Worked great, until it didn't. VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported are handled using VoIP's SIP address based routing, giving me the same call routing capabilities). It was everything I needed.

Cons

There is a learning curve to the interface, and the terminology is not always a 1:1 with Asterisk, or my own past telco experience. Nonetheless, once I found my way around the interface, it all makes sense and works great!

Review Source

Response from VoIP.ms

October 20, 2023

Hello,Dave, thank you for your kind words! We always value feedback and are pleased to hear we hit the mark for you.

Jeff P.  
Senior Associate, Operations  
Management Consulting  
Used the software for: 2+ years

### "Great affordable and reliable VoIP service with top-notch customer service via Chat"

August 17, 2022

5.0

Our experience with VoIP.ms has been top notch and in fact, we have been customers of theirs for over 10 years, both for the office and at home. In fact, all our employees have switched to VoIP.ms for their home phones, which says a lot...

Pros

VoIP.ms is packed with every feature you will ever need... and more! In fact, VoIP.ms has so much functionality that we're presently evaluating the option of getting rid of our PBX VoIP server by implementing its functionalities into VoIP.ms. Our company being made up of multiple home offices, this would eliminate the need for every phone system to call the home server for BLF's and messages...

Cons

The only negative point we can think of is that the "learning curve" to set-up a VoIP system for someone that has never done it and is not very knowledgeable of VoIP concepts can be a bit daunting. VoIP.ms has excellent Wiki pages for pretty much every well-known VoIP device out there and I've been able to walk through the set-up many of my employees/friends with no VoIP experience in less than 5 minutes so I would recommend to any neophyte to just read through the Wiki pages.

Reason for choosing VoIP.ms

Price and flexibility to use whoever we wanted for VoIP phones.

Review Source

Response from VoIP.ms

August 18, 2022

Thank you for your feedback Jeff. We take pride in being the most feature-rich VoIP provider in the market. We appreciate your business!

BW

Bruce W.  
Top Dog  
Arts and Crafts  
Used the software for: 2+ years

### "Easy to configure, administer and use; also very low cost for so many great features"

August 22, 2023

5.0

I used to run a home brew phone system that I configured using ATAs, UNIX servers, and assorted POTS phones. Now with voip.ms I leave 95% up to them and it all just works. I have extended the functionality to include my own DB-driven anti-telemarketer blocking system by adding in my own custom configured Asterisk instance running under FreeBSD and it was pretty easy to configure a SIP trunk in voip.ms to accommodate this.

Pros

Voip.ms has provided me with a way to operate a complete SOHO phone system in my home without the headaches of maintaining a full PBX there too. I connect multi-line VoIP phones over WiFi for the ultimate flexibility. I have access to large enterprise features for pennies, and I can integrate my own specialized features by attaching an Asterisk PBX running at home on a mini-PC.

Cons

There's very little I can find fault with. I've been having intermittent issues with BLFs on the VoIP phones but this could be almost anyone's fault, possibly the VoIP phones themselves. Voip.ms support has done their best to assist me in debugging the problems as they pop up now and then. But really BLFs are not super critical anyway, just a nice-to-have, so I'm not concerned.

Review Source

Response from VoIP.ms

November 17, 2023

Hello, Bruce, Thank you for your trust in us. We're committed to providing the best VoIP experience!

RE

Ryk E.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Good value, reliable service "

August 22, 2023

5.0

Typically our experience has been good, despite a few minor hiccups. In al, the service provides good value.

Pros

VoIP.MS provides us a means to rapidly deploy service in any location for short or long term use. The simple to use features make VoIP.MS the platform of choice for our needs.

Cons

We have had some difficulties in matching inbound services on end points with the right servers. I single config page with all the parameters for each line provisioned would be a HUGE help.

Reason for choosing VoIP.ms

Reliability, and buying local

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Because you were not Microsoft, the provisioning was easier, and the cost was insanely low.

Review Source

Response from VoIP.ms

October 31, 2023

Hello, Ryk, Thank you for taking the time to share your positive experience with our VoIP services.

PM

Paul M.  
Senior System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent VoIP services at a great low price."

August 22, 2023

5.0

I would definitely recommend VoIP.ms to anyone look for affordable and reliable VoIP/phone service for their business or family.

Pros

I signed up for voip.ms because of the very low cost of the services. I use the service with my own Cisco ATA device, and it was easy to set up with the help of the documentation that is available from voip.ms. I had also reached out to voip.ms for assistance in the past and they were very responsive and helpful.The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur frequently.

Cons

In the past voip.ms was subjet to a Denial Of Service attack which affected service for a short period of time, however voip.ms did a great job of communicating with customers to advise them of the status of the service. There have been occasional outages due to maintenance, but these are always scheduled for early morning hours when I do not use the service.

Reason for choosing VoIP.ms

The affordability and responsiveness to questions made it an easy choice to choose VoIP.ms.

Review Source

Response from VoIP.ms

November 17, 2023

Hello, Paul, Thank you for your valuable feedback! We're thrilled to hear you're enjoying our VoIP services.

SM

Sue M.  
Vacation Consultant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "VOIP.ms for home & cell phone"

August 22, 2023

5.0

I use it as my home phone provider. It's inexpensive compared to normal home phone service, and the overseas long distance rates are very competitive. My husband calls overseas a lot because his family all lives in Europe (we live in North America) so it saves us a ton.

Pros

There are so many options for setting up your lines exactly as you want them. I am not an expert in telephony by any means, but their help desk was able to assist me in setting up my phone system quickly. They also have an excellent wiki with lots of helpful setup info.

Cons

You can buy a data-only cellphone plan for cheap and use a VOIP phone app to use VOIP.ms as your phone. That's awesome, but I found that the service as a cell was somewhat unreliable and the voice quality was spotty. Still, I kept my VOIP.ms cellphone number for use when I'm abroad as a wifi calling solution.

Review Source

Response from VoIP.ms

November 17, 2023

Hello, Sue, We appreciate your support and are glad our services meet your needs!

SJ

Sameer J.  
Senior Regulatory Project Manager  
Government Administration  
Used the software for: 2+ years

### "VOIP.ms is a reliable and affordable service provider for VOIP lines for personal and business use!!"

August 17, 2022

5.0

I've used this service for a few years now and am happy with them that I got other family members to switch their traditional lines over to VOIP.ms as well!

Pros

Affordability, Reliability, and ease of use!! VOIP.ms provides great tutorials and support to all its users!

Cons

Because the console is very feature rich and fully customizable, it can be overwhelming for some to setup. But the best part is the defaults are already set, so don't touch anything you don't know and follow the setup guide for your platform!

Review Source

Response from VoIP.ms

August 18, 2022

Thank you very much for your loyalty Sameer, we're glad our service meets your expectations!

VC

Vincent C.  
Senior Technical Level Designer  
Entertainment  
Used the software for: 2+ years

### "Very good voip provider "

August 17, 2022

5.0

I have been using it for long time and it always been working well except once when Voip.ms got attacked by DDOS attacks. They were able to fix it after a long downtime and they learned from this experience and their network is way better secured now. Other than that, this service is rock solid and the call quality is always great.

Pros

\- The number of features included ans that are increasing over time. - The quality of the voice call even on a value plan. - The ability to pay per use or using a fixed plan.

Cons

\- To configure the service on a voip adapter, you need to be an advanced user. - You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS.

Reason for choosing VoIP.ms

The price and features included.

Review Source

Response from VoIP.ms

August 18, 2022

Thank you very much Vincent! We appreciate your loyalty.

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