# eSwap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eSwap Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more. Source: https://www.capterra.com/p/203096/eSwap --- # eSwap Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eSwap ## What is eSwap? eSwap is an inventory, order and shipping management software designed and developed for online sellers. eSwap is allowing to run multi-channel inventory management in a few clicks, providing 2-way sync between 30+ marketplaces and online shops, by automating most of the daily processes, getting stock level predictions for in-time preordering and detailed reports for smooth running the business. ## What is eSwap used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eSwap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eswap.global&name=eSwap) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eSwap 3.0 (4) VS. [4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting Price $79 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (4) Ease Of Use 4.4 (165) Value For Money 3.0 (4) Value For Money 4.2 (134) Customer Service 3.0 (4) Customer Service 4.3 (158) ## eSwap alternatives [4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (13)](https://www.capterra.com/p/125034/SalesWarp/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Control 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Management 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges eSwap 83 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage customer orders that cannot be filled immediately due to out-of-stock items Scan barcodes to ensure accurate pricing and label tracking Enables the printing of multiple correspondence items at one time. Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Cross-checking financial records with physical inventory counts and records Monitor product stock levels Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Group and package individual but related items as one package set Process of printing custom labels through various methods. Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Integration with third-party marketplace software Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Customize the specifications of a finished product to meet the particular needs of a customer Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Managing orders that a customer purchases repeatedly and regularly The ability to enter orders from a remote location such as a computer, mobile, or tablet. Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Internal and external product tracking codes Manage special order requested by a customer Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.0 (4) 3.0 Based on 4 reviews ## Pricing Value for money 3.0 (4) Free Trial Free Version Basic $79.00 Usage Based,Per Month Value for money 3.0 (4) 3.0 Based on 4 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (4) 3.0 Based on 4 reviews ## User reviews Overall rating 3.0 Based on 4 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent TL Tom L. Website Deb Civil Engineering ### "Non-Existant Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 1, 2023 Shocking support.Emails, online forms, Live chats and telephone support all are non-existant.Just hope no one ever needs any help with the software Pros It lets me log in and that is about all that I can use it for without support. Cons Really bad support.I have been paying for nearly a year for eSwap but I haven't been able to get any response from anyone in support for months. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Better inventory management Alternatives considered [Veeqo](https://www.capterra.com/p/150907/Veeqo/) Reasons for choosing eSwap eSwap had the integrations I required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Ben M. Owner Consumer Goods ### "Avoid Like the plague" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 8, 2023 I really thought I'd found an excellent bit of software to help manage my online business, inventory and orders across multiple channels. However, the support has been APPALLING! Since subscribing to a membership I've tried to book an onboarding call multiple times to get set up, for no representative to attend. I have tried to speak to someone over live chat, and have received zero communication, even weeks after sending messages. The same is true of emails and phone calls. No reply, even when trying to log a complaint.I write this to try to help others avoid wasting time and going through the same experience and zero communication and support. Especially when eSwap advertise they offer 24/7 support. Farfrom accurate! I am trying to cancel my subscription, however this has to be requested via email, and getting no response.Do not waste your time and money with eSwap. This has been some of the worst customer service I've received from a company and the fact they don't acknowledge live chat, emails or phone calls. AVOID LIKE THE PLAGUE! Pros The software does have an easy to use interface and lots of functionality, other software lacks. However not being able to speak to someone at eSwap in a timely manner, voids all positives for using the software. Cons Falsely advertised 24/7 support, with no communication for weeks from live chat, emails or phone calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pamela M. Owner of eCommerce Retail Store Arts and Crafts ### "Absolutely the Best Inventory Management Solution by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2022 Incredible customer service. Answers even on the weekends for direct help. Rapid store connects for a seamless creation of a Multi-Channel eCommerce network. Beautiful and aesthetically appealing interface, making it inviting and livens the process of long winded tasks. Competitively priced compared to other inventory management softwares. Rapid multi-channel listing ability, even through social media marketplaces. eSwap is a solutions that combines multiple plugins under one umbrella. No need to worry about breaks in connections with multiple plugins triggering off each other since eSwap combines the most important aspects of managing inventory, listing products, synchronizing data, shipping, sales, and even CRM! Wowza! Very impressed so far. Pros Very Very Easy to use! I have tried multiple inventory softwares that were incredibly bland, difficult to set up, or only had a few features. eSwap literally had everything I was looking for under one roof, and the interface is beautiful and aesthetically appealing which is extremely important to keep the mind awake when doing long winded drab tasks of uploading and managing products and inventory. I really liked how many different stores can be linked with this eSwap inventory, even social media stores. Also, it is great that you don't have to create new products one by one to start your base inventory. eSwap has a feature where you can pull data from a listing from one of your linked stores and it copies the data instantly so you can begin building your inventory rapidly. Also, they answered on a Saturday. How Cool! Most other applications or programs I have attempted to use in the past I could not get ahold of anyone to help, either got a voicemail, was told I needed to set up an appointment with a specialist for a later date, but eSwap actually answered. I was sent an email with a link to a screenshare video chat and I was immediately helped and guided through the steps I needed. I felt thoroughly listened to by eSwap's technician, \[SENSITIVE CONTENT\]. He was so great to work with and even gave me his personal link so I could set up future help with him since he already knew the scope and concept of my business. eSwap has incredible customer service. Cons Have not found anything to complain about yet. Switched from [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) I have heard great things about zoho, so I decided to try them out. I was bummed out by the very bland interface, it reminded me of the dark wordpress dashboard, which unfortunately for me, makes my mind fall asleep. I had to purchase a separate plugin just to connect my woocommerce. I tried calling zoho's help line multiple times, but would get a voicemail, or was told that I would be sent a link to set up an appointment with a technician. I was stood up on the appointment for onboarding and when needing to reschedule, the next available times were 10pm at night, or I had to wait the following week for a decent time slot. I was signed up for zoho for several weeks, and still was not able to get the system integrated or receive adequate help. I had paid a year in advance for the program, and ended up requesting a refund. Alternatives considered [Craftybase](https://www.capterra.com/p/144117/Craftybase/) Reasons for choosing eSwap I had tried Craftybase, and they have a very nice interface, and price point was great as well. I was looking for a solutions that had multiple capabilities where I did not have to add multiple plugins to my WooCommerce. eSwap had everything I was looking for under one roof. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ritvars R. Ecommerce Manager Consumer Electronics ### "Industry's leading Inventory Management platform for SMEs going live with their eCommerce Shop/Store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2020 We are absolutely thrilled by the professionalism that eSwap.Global team have provided during this set-up period in these difficult times. I, as a director of my business have always wanted to launch a successful eCom retail/wholesale supermarket, and eSwap.Global team were at the forefront with its forward-coming and welcoming \[SENSITIVE CONTENT HIDDEN\] eSwap.Global have managed to provide a real growth opportunity to us. The appointed specialists are of a high-calibre, knowledgeable about Amazon, Shopify and other multi-channel marketplace integrations and are capable to adjust product data and data sync to these channels correctly, and I believe not only for our complex business, but also for many other clients to come. Pros \+ Excellent Technical Support! (We would give 10-stars here) + Straight-forward API linkups + Very detailed platform configuration options + Provides own PO, SO, Invoice auto-issuance system + eBay integration + Amazon integration (UK, EU and North America) + Hosted eCom platform integrations (Shopify and BigCommerce) + Self-hosted eCom platform integrations (WooCommerce, Magento) + Broader market outreach integrations (Google Shopping, Walmart, Wayfair, Bonanza, Etsy) + Supports 3rd party order management platform integration (Vend) + Accountancy platform integration (Xero, QuickBooks online) + Major international delivery courier support (UPS, DHL, FedEx) + Email Marketing integration (Mailchimp) + Payment gateway integration (Stripe) + Most importantly, supports FTP input and output feed creation! Cons \- Because we run a very technically difficult eCom product data, that contains iFrames, various data points, and inventory sync times, with listings exceeding over 100k items that are consolidated from over 14-suppliers, we had to work side by side with the eSwap.Global technical team on daily basis to make relevant adjustments in order to make the data uniform and compliant to the standards of the selected eCom platforms and multi-channel marketplaces. This is not a drawback at all, rather a reality check for those vendors that are running supermarket-style inventories, advising to be ready to co-operate with the FANTASTIC eSwap.Global technical team and appoint technically knowledgeable eCom Product Managers in order to ensure smooth implementation of the data into the advised marketplaces. - there are no other drawbacks to mention! Reasons for choosing eSwap What I appreciate most about eSwap.Global was the courtesy and professionalism shown by the company's \[SENSITIVE CONTENT HIDDEN\] at the initial state of development. The \[SENSITIVE CONTENT HIDDEN\] professionally on-boarded our business into their platform, had patience and professionalism to carry us through the complex implementation stages, that no other company in my personal professional experience has done, even when I had worked for other employers before in the consumer item eCom field. If you ask me personally why I chose to work with eSwap.Global, the answer is simple, because I admire personal approach, correct technical execution, and most of all I like to work with humans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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