# ScreenPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ScreenPal the right Screen Recording solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203114/ScreenPal/reviews

---

ScreenPal

4.4 (99)

[View alternatives](https://www.capterra.com/p/203114/ScreenPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of ScreenPal

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

JC

James C

TeacherEducation Management, 10,001+ employeesUsed the software for: Less than 6 months.

“The AI feature - which was in its beta when I used it - saved me a lot of time as it could create captions, titles, chapters, and video descriptions.“

October 23, 2024

SG

Scott G

Asst.ProfessorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“Videos now don't save and can't be converted to a usable format (this used to be very easy). “

May 27, 2024

AP

Andy P

DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Screenpal is a good concept a screen recorder that either lets you upload to a cloud based hosting area or download the video onto your computer.“

July 3, 2024

SG

Scott G

Asst.ProfessorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“Nothing I've tried will save the video and all the work's down the drain. “

May 27, 2024

JN

Jean-Pierre N

Instructional DesignerHigher Education, 11 - 50 employeesUsed the software for: I used a free trial.

“Screenpal is user-friendly; you don't need training to learn how to use it.“

December 11, 2025

SG

Scott G

Asst.ProfessorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“Looking for a new recording program now, will never use Screenpal again.“

May 27, 2024

RC

Raymond C

CEOEntertainment, Self-employedUsed the software for: More than 2 years.

“At rge same time the program audio captures the backing music I have produced making a perfect backing track complete with audio, lyrics and chords that display at the correct time and right sequence“

October 23, 2023

SG

Scott G

Asst.ProfessorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“Terrible, TERRIBLE conversion to new app and format. “

May 27, 2024

## Showing most helpful reviews

Showing 1-25 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anaiis S.  
Founder  
Alternative Medicine  
Used the software for: 1-2 years

### "The Secret Super Powers of Screenpal"

February 24, 2025

5.0

Fantastic! One I became comfortable navigating ScreenPal features.

Pros

What I like most about ScreenPal is hoe it quickly meets 95% of my content creator needs. I am not interested in using Ai for my selective creative content. I use another platform to meet this need. Pls ScreenPal -- don't head for the Ai hills! My CRM allows me to use video links from Screenpal although it 'forces its preference' for' uploading a link from Vimeo. Thought you ought to know.

Cons

The only challenges I've experienced is on my end. This requires me to have a dedicated external thumb drive with enough TBs to accommodate the video content archives that are too much for ScreenPal 'sharing' links options.

Review Source

JA

Jeffrey A.  
Software Developer Senior  
Higher Education  
Used the software for: 1-2 years

### "ScreenPal is awesome but could use some improvement"

March 24, 2025

4.0

Love the AI features and the video hosting platform. Screen recording is sometimes a bit buggy on a macOS platform

Pros

Cross platform recording software recorder

Cons

Does not work well with our MDM solution

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Cost savings and multi-platform nature made it easy to make Quick Refence Guides

Review Source

SG

Scott G.  
Asst.Professor  
Education Management  
Used the software for: 2+ years

### "Avoid new version"

May 27, 2024

1.0

Old app, when it was Screencast-o-matic: so easy, I was a big advocate New app: terrible, it just doesn't work

Pros

Used to be such an easy program to use. The old program (I started using when it was Screencast-o-matic) made it very simple to record online classes and make them accessible to students.

Cons

Terrible, TERRIBLE conversion to new app and format. Videos now don't save and can't be converted to a usable format (this used to be very easy). I spent a good bit of time recording a class on the new app, and then spent several hours trying to save it, to no avail. Nothing I've tried will save the video and all the work's down the drain. Looking for a new recording program now, will never use Screenpal again.

Review Source

Response from ScreenPal

June 4, 2024

Hi Scott, I'm so sorry to hear that you're having issues with ScreenPal and I'd like to make sure our team can help. You can reach out to me directly. Thank you very much for sharing your feedback.

Tolu A.  
Digital marketing consultant  
Internet  
Used the software for: 6-12 months

### "Easy to use Screen Recorder"

June 24, 2022

5.0

I have used Screencast-O-Matic for recording digital product reviews on YouTube and for making short tutorials and it has worked well. What I like the most about it is how it allows me to make edits on the recorded video very easily, making the video look professional.

Pros

Screencast-O-Matic makes it so easy to record any part of your screen and edit your recordings. I use it for recording some of my tutorial videos or making digital product review videos for YouTube. You can record your webcam or external camera, import your own videos or stock videos, audio, add text, shapes, etc and save all your files online. You can also upload to YouTube directly if you chose to.

Cons

Some of the features in the paid version are available for free on other platforms, but if money isn't the issue, then it is worth paying for. Not recommended if you want to stream games.

Switched from

[FlashBack Express](https://www.capterra.com/p/203150/Flashback-Express/)

I was looking for an alternative that could speed up the video editing process.

Review Source

Marco C.  
Managing Director  
Translation and Localization  
Used the software for: 2+ years

### "Essential tool for our video production"

October 15, 2022

5.0

I'm using SOM to create all our company's screencasts, tutorials and short presentation videos. It's intuitive, fast, and does everything we need (with the above exceptions).

Pros

I especially like the video editor, whose interface is uncommon, but really comfortable to use, different from any other tool I considered. And you have tons of options to create very sophisticated videos.

Cons

Right now, when you overlay an element to your video (such as another video or an image), you don't see its coordinates, so it's difficult to create 2 different videos with elements in the same spot. I'm also missing a quicker way to generate GIF previews in order to share videos via email. And finally, I'd like more options to embed videos to emails, because the current iFrame and oEmbed aren't correctly rendered by Gmail, for instance.

Reason for choosing ScreenPal

Because it's Java based and we can use it on all company's computers, regardless of their OS.

Switched from

[Zight](https://www.capterra.com/p/154298/CloudApp/)[Loom](https://www.capterra.com/p/191187/Loom/)

I'm still using both CloudApp and Loom, but when we need a proper video editor, we only use SOM.

Review Source

JN

Jean-Pierre N.  
Instructional Designer  
Higher Education  
Used the software for: I used a free trial

### "ScreenPall works like Magic"

December 11, 2025

5.0

Great tool for screen recording, video recording, and tutorials for education or content creation purposes. It is a user-friendly software that doesn't require extensive training to use.

Pros

Screenpal is user-friendly; you don't need training to learn how to use it. It is a great software for creating screen recordings, videos, and step-by-step instructions.

Cons

The free version allows users to record only 15 minutes of video and put watermarks on all recorded videos.

Review Source

AB

Aaron B.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My favorite simple screen recording software"

December 23, 2024

5.0

Pros

So easy to use and creates high quality professional screen recordings with some nice options to integrate your webcam in different ways.

Cons

Obviously there are more advanced professional options on the market, depending on your goals, but for a simple solution this is about as good as it gets.

Review Source

LJL

Lars J L.  
ICT Advicer  
Education Management  
Used the software for: 2+ years

### "A user-friendly video editing tool for all my needs"

November 18, 2024

5.0

I use it often to make small tutorial videos and edit them on the fly. I find the software versatile and easy to use.

Pros

I find ScreenPal has a very user-friendly interface, making it easy for beginners like me to start recording and editing videos without a steep learning curve. I use the edit options very much, as it offers a variety of editing features, such as trimming, overlays (text and blur), and sound managment, which are intuitive and quick to use.

Cons

i don't see any cons as far as my use considers. it might be a little to little options for more advanced users, but for my use it is all good.

Review Source

tB

terri B.  
Nursing Professor  
Education Management  
Used the software for: 1-2 years

### "great results with screenpal"

October 28, 2024

5.0

very happy I use it almost daily people appreciate the video vs a long email

Pros

fast and easy to use good quality, I use it all the time to send quick videos to other staff or studets

Cons

renaming files and uploading, just takes time, not a big deal

Review Source

LR

Lauri R.  
Instruction Coordinator  
Libraries  
Used the software for: 2+ years

### "Still using ScreenPal !"

October 23, 2024

5.0

We have used it for many years and it still offers a great value despite some hiccups.

Pros

Editing features, ability to edit Zoom recordings from Screenpal.

Cons

Sometimes it is not intuitive and a bit cumbersome. When wanting to edit recordings, sometimes it feels like we have to go the long way around the barn in order to get to the actual recording.

Review Source

JC

James C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Excellent user experience"

October 23, 2024

5.0

It has been great. I think it is overall user friendly and intuitive. I have a few minor gripes, but they are not so bad that I would want to find another video capture software.

Pros

The AI feature - which was in its beta when I used it - saved me a lot of time as it could create captions, titles, chapters, and video descriptions. As an educator, this ability is nearly invaluable.

Cons

The ScreenPal logo at the end of my videos.

Review Source

MR

Mike R.  
Sergeant Technology Unit  
Law Enforcement  
Used the software for: 1-2 years

### "ScrrenPal's takeover of Screen-o-Matic provides promise, but still hasn't delivered."

August 10, 2023

4.0

I'm only able to produce low to mid-level content doe to its klunky operation.

Pros

Web-based tools that help me produce learning content. The price is not ridiculous.

Cons

It is not user-friendly. Too many functions require me to look up a web link to access that function. It doesn't have its own connections to its own features. When a feature is upgraded, there is barely any information about it. There needs to be a robust and friendly Knowlege Base for all features and integrations.

Reason for choosing ScreenPal

I did not make a full switch. There needs to be better training content for ScreenPal, similar to TechSmith's.

Review Source

Response from ScreenPal

August 14, 2023

Hi Mike! Thank you for taking the time to provide your feedback. Knowing how we can improve the experience for you and other ScreenPal users is really helpful. We'd love to learn more about how we can improve - if you would be open to sharing more feedback, please reach out to us at marketing@screenpal.com. Thanks!

CT

Craig T.  
Owner-Programmer  
Computer Software  
Used the software for: 2+ years

### "Great price for more than I need"

February 29, 2024

5.0

I've had a great time working with ScreenPal over the past couple of years. I have other software that can screen-capture, but this one is pretty lightweight - fires up quickly and doesn't bog my system down when using it. It does its job well, and includes extra features within the same price point that makes it a great tool in my arsenal.

Pros

The price point is great for what I use/need from ScreenPal. I really just needed screen/video capture for explainers/"how to" videos, and have been really satisfied with that. Over time, I've dug into the other features (like "building"/"storyboarding" videos, recording narration first and stepping through the video capture, etc. These are more than I needed, but included in the price it makes this product a real bargain.

Cons

I personally have a hard time getting the drawing features to work properly for me. Not that they \*don't\* work, but don't seem intuitive or easy to initiate while I'm screen-capturing.

Review Source

KS

Kazumi S.  
language coach  
E-Learning  
Used the software for: 1-2 years

### "Great screen recorder!"

December 29, 2022

4.0

I use it to screen record my teaching videos. I love the ease of it and it didn’t take me long to learn how to use it. You can save or upload an unlimited amount of videos, which is generous, especially for people who need to keep lots of videos.

Pros

The Zoom integration is very handy since I share videos with my students. You can edit Zoom recordings inside the Screencast-o-matic editor if you would like and upload it to the platform. I can set the expiration date for each video when I share with my students. Once you set it, you can forget about it, which is so convenient. When large sized videos are uploaded, the file size will automatically become smaller. It is good because I want Zoom recordings to be smaller in size. You can also hide your published date when you don’t want to share it with people.I also like the Screencast-o-matic editing software. I’m amazed how much you can do with it. If you have a green screen, you can easily remove the green background and add a different one. I was able to remove the green background nicely, so my lecture recordings look professional with my slides as my background. The subscription is not so expensive. I think it is a great deal when you purchase it at the end of November when the sale is going on.

Cons

When you want to keep videos that have high definition quality on the platform , I’m not sure how to do that. Video file size will be shrunk each time I try. I haven’t found how to do that yet.

Review Source

SMB

Shiela May B.  
Subject Mentor  
Education Management  
Used the software for: 2+ years

### "Best and Easy Screencasting"

October 31, 2022

5.0

I have been using the upgraded plan for more than 2 years, and I am still satisfied up to now.

Pros

The app is very easy to learn.I do record my lessons and sometimes I get fillers. But with screencast, it would just be a cut edit and then I can proceed without redoing everything. I also use it to record my entire class for documentation.

Cons

There were just a few times when I screenrecord videos and it suddenly lags, so I had to redo the recording, or to just record the video and instert it to the previous one.

Review Source

RC

Raymond C.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Helpful "

October 23, 2023

5.0

I prepare Power point slides and use the product to make videos of the slides, and add voice overs, and music to produce a range of advertisements.I also use the product to produce backing tracks for musicians, by utilizing the "Big Lyrics" feature in Band in a Box, and turn the tracks into videos showing the chord progressions and lyrics. At rge same time the program audio captures the backing music I have produced making a perfect backing track complete with audio, lyrics and chords that display at the correct time and right sequence

Pros

Its easy to use, and the resulting quality is of a good standard.

Cons

I can not think of any extras that I would want to utilize at this time

Review Source

SL

Suzanne L.  
Yoga Teacher & Wellness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Video Editing made Easy!"

October 21, 2022

5.0

Excellent customer service and helped me so efficiently with a pricing query.

Pros

They’ve thought about all the features you might require to create great videos. Having the ability to add in music background and high quality photos is great for my content as a yoga teacher.

Cons

I’ve created my own in PowerPoint but I’d love to see Cue Card availability. When I first started using this I got very confused about the uploading video facility so I’d recommend you watch the very helpful tutorials or you record directly into the system.

Review Source

SG

Stephen G.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Disappointing"

April 3, 2023

1.0

Terrible.

Pros

The application is very buggy and crashes all my pcs.

Cons

I was a user of Screencastomatic (the previous Brand) for 6 years. see below what they wrote next to my profile "You have been a member for 2244 days and have 810 videos and 0 images! Whoa!"In 6 years, Screencastomatic was very reliable. It never caused any issue on any of my computer.Recently they changed the name to Screenpal.Since then, the app keeps crashing my PCs. The app is unusable. It says that I failed to download the latest version but Nothing on my end seems to indicate that.Whomever bought the company screwed it up very fast.All they needed to do was to leave it alone. This is really a case of: If it ain't broke don't fix it.I am curretly looking for another solution.

Review Source

VS

Vatsala S.  
Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "A solid platform that delivers"

December 7, 2023

5.0

I have been with ScreenPal when it was still known as Screencast-o-Matic and made my first videos with them using the free version. I loved the experience so much that I took on a paid subscription. It's been over a decade of using ScreenPal and they are my trusted tech for video creation and editing.

Pros

Ease of recording and editing. New features added with creator in mind.

Cons

No cons so far. This is a progressive company that cares for its customers.

Review Source

AR

Arik R.  
Tutor  
E-Learning  
Used the software for: 1-2 years

### "ScreenPal"

October 24, 2023

4.0

Pros

Simplicity in basic features. Very user- friendly interface

Cons

1.While recording the video it's difficult to find where to truncate since the time line is very dense. Takes a long time to find.2. No feature of improving sound quality such as equalizer or cutting out noises.

Review Source

AD

Antonio D.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "A great tool"

December 7, 2023

5.0

I have tried several tools and this is the best considering price, features and ease of use.

Pros

The learning curve is short, intuitive product with many features.

Cons

Sometimes when I upload content to YouTube, the video recording is not of good quality.

Reason for choosing ScreenPal

I have tried several tools and this is the best considering price, features and ease of use.

Review Source

CM

Chiara M.  
teacher  
E-Learning  
Used the software for: 2+ years

### "Simply the best"

December 6, 2023

5.0

Wonderful, I'm very satisfied, and my students too!

Pros

Everything, I love it. Difficult to answer, I love it.

Cons

The variety on music!Give us more, it'd be just wonderful

Review Source

NG

Nancy G.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Favourite Screenrecoder"

December 26, 2021

4.0

Overall a robust value for money tool I use for video recording and screenwalkthroughs

Pros

I'v tried a few options, like Loom, Camtasia, SnagIt but eventuially settled for Screencastomatic because of the ease of use and short learning curve

Cons

It would be perfect if it had an optimised Greenscreen option. The current one doesn't work.

Reason for choosing ScreenPal

Value for money, ease of use!

Review Source

PD

Penelope D.  
Lecturer  
E-Learning  
Used the software for: 1-2 years

### "Best teaching tool I have"

February 28, 2024

5.0

Pros

Easy to use, choice of outputs - youtube, MP4 etc

Cons

n/a

Review Source

EN

Eric N.  
Blogger  
Accounting  
Used the software for: 2+ years

### "Lots of features for a low price"

July 19, 2021

5.0

Overall, I've had nothing but positive experiences with this software. The price is affordable if you need the added premium features, but the quality is the same even on the free version!

Pros

You can go from download to recording in only a few minutes--there isn't a complex setup. Recording is quick and easy to do and the ability to store videos locally or online is great. The paid version is very affordable for anyone who needs the added features.

Cons

Some people would say that the lack of built-in editing features is a negative but that's not what you're paying for. Honestly, there really isn't much that I don't like about the program.

Review Source

Similar Products

Featured

## Related categories

[Screen Recording](https://www.capterra.com/screen-recording-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/)[Video Making](https://www.capterra.com/video-making-software/)