# Page 2 | ScreenPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ScreenPal the right Screen Recording solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203114/ScreenPal/reviews

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ScreenPal

4.4 (99)

[View alternatives](https://www.capterra.com/p/203114/ScreenPal/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ScreenPal

## Showing most helpful reviews

Showing 26-50 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chiara S.  
docente  
Higher Education  
Used the software for: 2+ years

### "non ha mai funzionato e il problema non è mai stato risolto"

June 24, 2024

1.0

Pessima soldi buttati per l'abbonamento migliore e il peggior prodotto

Pros

non l'ho mai potuto usare. Mi sarebbe tanto piaciuto ma non è stato possibile perché non funzionava

Cons

Sono una "vecchia utente" screencast omatic, col passaggio a screenpal (e un abbonamento di due anni pagato) il programma non ha mai funzionato: si bloccava dopo pochissimo. Ho contattato l'assistenza più volte, abbiamo più volte seguito le procedure specifiche. Ho un MacBook pienamente compatibile col software. Ritengo di aver buttato i soldi e di non aver avuto né una assistenza adeguata né un servizio utile.

Review Source

Response from ScreenPal

July 1, 2024

Hi Chiara! Thank you for taking the time to provide feedback, we really appreciate it. I’m sorry to hear you’ve had a negative experience with our software. I’d like to help you resolve these issues so you can continue to create content with ScreenPal. I’m sharing my direct email address - please feel free to reply back so I can help. Thank you! - Rebecca at ScreenPal

JC

James C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Excellent user experience"

October 23, 2024

5.0

It has been great. I think it is overall user friendly and intuitive. I have a few minor gripes, but they are not so bad that I would want to find another video capture software.

Pros

The AI feature - which was in its beta when I used it - saved me a lot of time as it could create captions, titles, chapters, and video descriptions. As an educator, this ability is nearly invaluable.

Cons

The ScreenPal logo at the end of my videos.

Review Source

MI

Mel I.  
Lead Linguist  
Translation and Localization  
Used the software for: I used a free trial

### "Powerful and intuitive"

August 22, 2024

5.0

I only need to record my screen occasionally, but been using this tool for years and I just love it. Easy to use and so many tools and options, I recommend it to everyone!

Pros

Intuitive, easy to use and has a free version available.

Cons

Can’t really say I’ve run into something I didn’t like!

Review Source

Eugene M.  
Owner  
E-Learning  
Used the software for: 2+ years

### "ScreenPal: A Simple Solution to Your Complex Challenge!"

April 17, 2024

5.0

Much like when it was ScreenCast-O-Matic, ScreenPal is easy to use, reliable, and has enough versatility to keep me fro switching anytime soon!

Pros

Ease of use AND reliability are the top two things I like most about ScreenPal over other similar products.

Cons

The annual subscription seems to continue to rise and I have yet to see a break for educators or those who also use it for teaching classes and courses.

Review Source

CB

Cara B.  
Virtual Office Manager  
Computer Software  
Used the software for: 2+ years

### "Powerful video tool & proficient customer support"

April 19, 2024

5.0

Pros

Screenpal helps our business create quick customized videos all the way to scripted tutorials with voiceovers. We use this tool daily for videos, tutorials, and screenshots. The customer support team was outstanding in resolving my concerns about Stories. They were patient, straight to the point, efficient, and resourceful! Thanks for thinking out of the box and taking time to listen to my concern and find me a solution!

Cons

The only difficulty I have had is with duplicating 'Story' videos...which i would like to include the script, individual videos, and edits.

Review Source

DSR

DESAM SUDHAKAR R.  
AUTHOR  
E-Learning  
Used the software for: 1-2 years

### "AUDIOVISUALS "

April 18, 2024

4.0

Excellent , but much more to improved in respect of incorporation of more HD quality pictures in stock library and AI tools

Pros

All features of screenpal are good. But Video editing feature is impressive. Incorporation of AI tools for text , picture and video generation will make it unbeatable

Cons

Poor stock library with no science topics involved. Scientist pics are not at all available

Review Source

MD

Mill D.  
Program Manager  
E-Learning  
Used the software for: 2+ years

### "ScreenPal is my Go To Tool "

February 28, 2024

5.0

A+ experience with ScreenPal. I have recommended it to others and at least 2 people have purchased it from my recommendations and still use it. I LOVE ScreenPal. When I started using the price point was insanely low so it was a no-brainer to subscribe for several years in advance because this tool was just so awesome!!!

Pros

I used ScreenPal when it was Screencast-O-Matic. I learned about it from Youtubers that said making their videos was inexpensive and easy. I've been using it for a long time. I truly enjoy the ease of video editing, screen recording and link sharing. Those are my favorite features. Now that I know about the audio recording features, I will definitely be using those. The simple pricing and low cost for such an easy-to-use, robust tool of this caliber couldn't be passed up.

Cons

One of my biggest cons would pertain to layering of edits made during video editing. For example, if I've cut one part, then overlay text next, then inserted a video, etc. I'm not able to just remove that first cut and keep the rest of the edits that I made subsequently after that. Now granted, I'm not a professional video editor, so I'm not sure if that's something you can do anyway, however that's the biggest con. I have to essentially start everything over if I mess up an edit later down the line. Perhaps you all have some training on how to do this and I'm just not aware, but that's the only issue I would say.

Alternatives considered

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Reason for choosing ScreenPal

Price and steep learning curves were turnoffs

Review Source

MR

Mike R.  
Sergeant Technology Unit  
Law Enforcement  
Used the software for: 1-2 years

### "ScrrenPal's takeover of Screen-o-Matic provides promise, but still hasn't delivered."

August 10, 2023

4.0

I'm only able to produce low to mid-level content doe to its klunky operation.

Pros

Web-based tools that help me produce learning content. The price is not ridiculous.

Cons

It is not user-friendly. Too many functions require me to look up a web link to access that function. It doesn't have its own connections to its own features. When a feature is upgraded, there is barely any information about it. There needs to be a robust and friendly Knowlege Base for all features and integrations.

Reason for choosing ScreenPal

I did not make a full switch. There needs to be better training content for ScreenPal, similar to TechSmith's.

Review Source

Response from ScreenPal

August 14, 2023

Hi Mike! Thank you for taking the time to provide your feedback. Knowing how we can improve the experience for you and other ScreenPal users is really helpful. We'd love to learn more about how we can improve - if you would be open to sharing more feedback, please reach out to us at marketing@screenpal.com. Thanks!

GJ

Geoffrey J.  
Founder  
Information Technology and Services  
Used the software for: 2+ years

### "My GOTO screen recorder"

January 12, 2022

5.0

I'm delighted with SOM. I've been using it since V1 to share tutorials with my team, record webinars, VSLs, online trainings and group meetings.

Pros

Screencast-O-Matic is like the powerpoint for video/screenshots. You can quickly and easily record your screen and/or your webcam... or make screenshots (without having the app crashing on you in the middle of it). Then edit what you need with their embedded editor. (I like that the mic signal is cleaned automatically within the editor to remove undesirable noises.) One more click and your final output is shared online within their included cloud service. If you chose to save the video to your computer, you won't need to re-compress it with handbrake to save space as it's already producing decently sized files (3 compression levels available). You can even configure it to save your work files in the cloud so that you can come back later to them from anywhere and continue where you left (or just cancel as many actions as you wish - all your history is saved along with your final output). I also like the fact that it comes with royalty free music we can use within our videos in a few clicks. I'm happy to pay monthly. The price is ridiculous and it's an awesome product that keeps being updated.

Cons

To my regret, they removed in V2 the "automatic documentation" feature which was available in V1. There is now the possibility to import an external video and edit it within the tool; unfortunately, some MP4 codecs have playback issues. That's about it for the cons.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Camstudio : It kept crashing and the final output needed to be edited and/or re-compressed with another tool. Camtasia : It kept crashing too back then and it was adding a heavy load to the computer when recording.

Review Source

Tom C.  
Owner  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Screen Pal is my best tool"

February 29, 2024

5.0

Great as I have been trying to learn some of the high dollar apps for editing and creating videos they are just so deep for a new user this is the very best ..

Pros

Just plain easy to use even and old fart like myself can figure it out

Cons

Have not found anything bad and there are still tools I have not yet tested

Review Source

Tolu A.  
Digital marketing consultant  
Internet  
Used the software for: 6-12 months

### "Easy to use Screen Recorder"

June 24, 2022

5.0

I have used Screencast-O-Matic for recording digital product reviews on YouTube and for making short tutorials and it has worked well. What I like the most about it is how it allows me to make edits on the recorded video very easily, making the video look professional.

Pros

Screencast-O-Matic makes it so easy to record any part of your screen and edit your recordings. I use it for recording some of my tutorial videos or making digital product review videos for YouTube. You can record your webcam or external camera, import your own videos or stock videos, audio, add text, shapes, etc and save all your files online. You can also upload to YouTube directly if you chose to.

Cons

Some of the features in the paid version are available for free on other platforms, but if money isn't the issue, then it is worth paying for. Not recommended if you want to stream games.

Switched from

[FlashBack Express](https://www.capterra.com/p/203150/Flashback-Express/)

I was looking for an alternative that could speed up the video editing process.

Review Source

Benn H.  
Senior Information Technology Business Analyst  
Retail  
Used the software for: 1-2 years

### "Capture and record your screen in a fast way"

June 11, 2022

5.0

This app is useful for people who study or who work constantly on a PC, with screencast I can sort all the screenshots and save it in the cloud, this way it is not saved on my hard drive, and it is more orderly to find them, it also has the option to share them on the main social networks such as Facebook and Instagram. Screen o matic is a lightweight software and its interface is intuitive, it has a basic menu and is not loaded with many options that can confuse you.

Pros

it is excellent for making videos tutorial, I like that I can capture images of my screen and record everything I am doing, this is useful when you want to show someone on your team a procedure, it saves you time explaining over and over again, with screencast o matic you record them and share them with a link. I like how easy is to edit the videos created with its desktop version, in addition to video I use it to make screenshots, it is one of the few apps that I have tried that works for both PC, Android and iPhone, it is quite practical since in addition to doing screenshots I can edit the images, crop, or add text to them.

Cons

So far it has worked fine, and I have nothing against it.

Review Source

Marco C.  
Managing Director  
Translation and Localization  
Used the software for: 2+ years

### "Essential tool for our video production"

October 15, 2022

5.0

I'm using SOM to create all our company's screencasts, tutorials and short presentation videos. It's intuitive, fast, and does everything we need (with the above exceptions).

Pros

I especially like the video editor, whose interface is uncommon, but really comfortable to use, different from any other tool I considered. And you have tons of options to create very sophisticated videos.

Cons

Right now, when you overlay an element to your video (such as another video or an image), you don't see its coordinates, so it's difficult to create 2 different videos with elements in the same spot. I'm also missing a quicker way to generate GIF previews in order to share videos via email. And finally, I'd like more options to embed videos to emails, because the current iFrame and oEmbed aren't correctly rendered by Gmail, for instance.

Reason for choosing ScreenPal

Because it's Java based and we can use it on all company's computers, regardless of their OS.

Switched from

[Zight](https://www.capterra.com/p/154298/CloudApp/)[Loom](https://www.capterra.com/p/191187/Loom/)

I'm still using both CloudApp and Loom, but when we need a proper video editor, we only use SOM.

Review Source

AS

Alyssa S.  
Mentor  
Design  
Used the software for: 6-12 months

### "CHANGED MY LIFE"

March 29, 2024

5.0

Pros

ScreenPal offers a variety of tools that simplify my tasks. Without ScreenPal, I'd have to download numerous tools on my computer and struggle to find what I need. It's fast, easy to use, and I highly recommend it!

Cons

There are honestly no cons in my personal opinion.

Review Source

KM

Kris M.  
SMM  
Marketing and Advertising  
Used the software for: 2+ years

### "Highly intuitive and easy to use screen recording platform. "

January 14, 2023

5.0

The platform is incredibly easy to use, very intuitive, and ideal for novices as well as those who are more familiar with screen recorders.

Pros

The price to upgrade and use the system's full array of features is quite modest and definitely worth it as the platform is incredibly easy to use.

Cons

The platform does not offer an option for a one-off payment for lifetime use of the product. Instead, if a user wants to benefit from the more advanced features that go beyond the free package, they will need to be an annual subscription.

Alternatives considered

[Bandicam](https://www.capterra.com/p/188396/Bandicam-Screen-Recorder/)

Reason for choosing ScreenPal

Screencast-O-Matic seemed to be a more versatile and reliable product.

Review Source

LH

Lloyd H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Price has gone up nearly 500% Ridiculous "

September 15, 2023

3.0

Since screenpal have taken over it has been hit-and-miss. When it works it is fine. I use it to review work and mostly screen recording. The thing that really has annoyed me is the price increase of nearly 500% I have been using the app for years but I wont pay 500% more per year for it.

Pros

It is simple and easy to use and the editing is fast and intuitive.The instant link function is great

Cons

The new app keeps crashing and locking up, losing the work I have just done. The app won't minimise half the time.

Review Source

Response from ScreenPal

September 20, 2023

Hi Lloyd, thank you for sharing your feedback with us. I am sorry to hear that you have had a bad experience with our software, and I'd like to make sure we help you resolve these issues. I understand that you are on legacy pricing. We've greatly expanded our feature set over the years and believe our pricing is still very affordable given the value of our product, but I can understand that it's challenging to compare pricing from many years ago to our new plans today. My teammate has already reached out to you, and I hope we're able to resolve the issues you're experiencing with the app as soon as possible. Please contact us at support@screenpal.com if we can help you with anything else - thank you! - Rebecca at ScreenPal

RG

Robert G.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Superior Screen Recorder"

April 16, 2024

5.0

Record, upload videos to their storage, and much more, try it.

Pros

Easy Editing, Easy Operation, Superior support, record Zoom meetings and webinars. Anything that is on your screen. Love it!

Cons

I have not found anything that I would consider a Con.

Review Source

KS

Kazumi S.  
language coach  
E-Learning  
Used the software for: 1-2 years

### "Great screen recorder!"

December 29, 2022

4.0

I use it to screen record my teaching videos. I love the ease of it and it didn’t take me long to learn how to use it. You can save or upload an unlimited amount of videos, which is generous, especially for people who need to keep lots of videos.

Pros

The Zoom integration is very handy since I share videos with my students. You can edit Zoom recordings inside the Screencast-o-matic editor if you would like and upload it to the platform. I can set the expiration date for each video when I share with my students. Once you set it, you can forget about it, which is so convenient. When large sized videos are uploaded, the file size will automatically become smaller. It is good because I want Zoom recordings to be smaller in size. You can also hide your published date when you don’t want to share it with people.I also like the Screencast-o-matic editing software. I’m amazed how much you can do with it. If you have a green screen, you can easily remove the green background and add a different one. I was able to remove the green background nicely, so my lecture recordings look professional with my slides as my background. The subscription is not so expensive. I think it is a great deal when you purchase it at the end of November when the sale is going on.

Cons

When you want to keep videos that have high definition quality on the platform , I’m not sure how to do that. Video file size will be shrunk each time I try. I haven’t found how to do that yet.

Review Source

SMB

Shiela May B.  
Subject Mentor  
Education Management  
Used the software for: 2+ years

### "Best and Easy Screencasting"

October 31, 2022

5.0

I have been using the upgraded plan for more than 2 years, and I am still satisfied up to now.

Pros

The app is very easy to learn.I do record my lessons and sometimes I get fillers. But with screencast, it would just be a cut edit and then I can proceed without redoing everything. I also use it to record my entire class for documentation.

Cons

There were just a few times when I screenrecord videos and it suddenly lags, so I had to redo the recording, or to just record the video and instert it to the previous one.

Review Source

Angela H.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Using Screencast-O-Matic helps my students succeed"

June 30, 2021

5.0

Pros

This software is very easy to use. If I have a question, their help section explains it perfectly.

Cons

When I have had to do a voiceover due to a bad recording the first time, I have difficultly making consistent quality of sound.

Review Source

Alf M.  
Owner  
Education Management  
Used the software for: 2+ years

### "This is a MUST have software for anyone that wants to relate information to others via Video"

November 3, 2022

5.0

could not live with out it... use it many times a day and so does my team.

Pros

Software for anyone that wants to relate information to others via Video. Ease of useautomatically renders and uploads to the Cloud so that I don't have to.

Cons

no cons at all. It was just great to use and I could not be more happy

Reason for choosing ScreenPal

cheap and easy to use. The free version is even goo enough.

Review Source

SA

Steven A.  
CEO  
Investment Management  
Used the software for: 2+ years

### "Afford Fortune"

October 23, 2023

5.0

I love Screen Pal, since the day I started using its services as from 2012. Video editing made easy with Screen Pals great product, helped me add daily video to my You Tube channel. Screen Pal is one awesome Video Editing platform.

Pros

Easy to use, with plenty of tools for making creative videos

Cons

And option to rotate the whole screen and perhaps a tool to be able to download existing videos from You Tube.

Review Source

RCPJM

Rev Canon Prof John M.  
Founder and CEO  
E-Learning  
Used the software for: 1-2 years

### "Review of ScreenPal "

April 18, 2024

5.0

I have had a very good experience with the system.

Pros

Screen recording and camera as well as editing

Cons

The appearance of the framework has changed a bit comparing to the previous one before the name change.

Review Source

RC

Raymond C.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Helpful "

October 23, 2023

5.0

I prepare Power point slides and use the product to make videos of the slides, and add voice overs, and music to produce a range of advertisements.I also use the product to produce backing tracks for musicians, by utilizing the "Big Lyrics" feature in Band in a Box, and turn the tracks into videos showing the chord progressions and lyrics. At rge same time the program audio captures the backing music I have produced making a perfect backing track complete with audio, lyrics and chords that display at the correct time and right sequence

Pros

Its easy to use, and the resulting quality is of a good standard.

Cons

I can not think of any extras that I would want to utilize at this time

Review Source

Kelly P.  
Owner  
Retail  
Used the software for: 2+ years

### "Has all of the essential screen capture/editing features but super easy to use"

March 18, 2021

5.0

Pros

Screen-Cast-O-Matic is the easiest screen capture software I've used, and in 20 years as a corporate trainer I've used a lot of them. Capturing the screen is very similar to other software of this type. It's the editing features that make the big difference. I'm able to easily cut, blur, highlight, zoom in, etc. in just seconds. No other screen capture software that I've used is this easy. I also like the video picture in picture feature.

Cons

The only issue I've had with this software is when I got a new computer with a high resolution monitor. The software isn't made to work at high resolution and the interface is very tiny. I have to record, and then relaunch allowing the system to adjust the scaling in order to the editing. I did report this to the company but it doesn't seem to have been fixed yet.

Alternatives considered

[Snagit](https://www.capterra.com/p/209649/Snagit/)

Reason for choosing ScreenPal

It had more video editing features.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

I switched because the price was so much cheaper, but I love the functionality so much better.

Review Source

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