# Page 3 | ScreenPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ScreenPal the right Screen Recording solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203114/ScreenPal/reviews

---

ScreenPal

4.4 (99)

[View alternatives](https://www.capterra.com/p/203114/ScreenPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of ScreenPal

## Showing most helpful reviews

Showing 51-75 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PB

Pamela B.  
Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "EXCELLENT Screen recorder and Video Editor"

June 3, 2021

5.0

Screencast-O-Matic is an EXCELLENT product. It has all the tools of an expensive video editor for a fraction of the cost. The training videos are also very helpful and well made.

Pros

Screencast-O-Matic is very versitle and can do a lot for a very reasonable price. I use it for screen capture software demonstrations.

Cons

Sometimes I get confused with the separate screen for the Video Library. I would like to see improved navigation from that to the recording screen.

Review Source

RM

Ron M.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Screen pal feedback "

December 6, 2023

3.0

Still getting to know the features just started using it again for the last 3 months but I have been paying for this since September of 2018 so just over 5 years

Pros

The features that are available are nice I still need to learn how to use them.

Cons

When uploading a video the resolution is mid quality. When I upload a video with look the quality is much better but that’s free. I pay a yearly fee to you guys…

Review Source

SL

Suzanne L.  
Yoga Teacher & Wellness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Video Editing made Easy!"

October 21, 2022

5.0

Excellent customer service and helped me so efficiently with a pricing query.

Pros

They’ve thought about all the features you might require to create great videos. Having the ability to add in music background and high quality photos is great for my content as a yoga teacher.

Cons

I’ve created my own in PowerPoint but I’d love to see Cue Card availability. When I first started using this I got very confused about the uploading video facility so I’d recommend you watch the very helpful tutorials or you record directly into the system.

Review Source

RR

Ron R.  
owner  
Sports  
Used the software for: 2+ years

### "ScreenPal is my buddy"

February 28, 2024

4.0

Pros

I like the fact, I can record my website in the background and promote my site, it's part of our marketing department.

Cons

nothing really, just find it tough to find the settings or profile page.

Review Source

VR

Verified Reviewer  
Teacher and ICT admin  
E-Learning  
Used the software for: 1-2 years

### "Ottimo applicativo"

December 7, 2023

5.0

Lo uso da moltissimi anni e ritengo il costo commisurato alle funzioni offerte

Pros

La facilità d'uso e le possibilità nell'editing

Cons

L'editing dei video e l'immediatezza dell'uso

Review Source

Heidi E.  
Educator  
Education Management  
Used the software for: 1-2 years

### "Amped up screen recorder that is still easy to use."

October 13, 2020

5.0

I have used many tools from simple to complex and this tool has all I need, when I need it.

Pros

Screencast-O-Matic has been a welcome addition to my weekly online learning tools. It can be used for giving anyone a direct link to video directions you create to weekly lesson plan coverage. All videos can be edited from items ranging to adding music to blurring out unwanted images on the video. This comes in handy as a staff leader for creating "How-to" videos for our staff. It also is easily integrated with most learning management systems like Schoology and Google classroom for example.

Cons

There are many tools to choose from when editing, which can take a bit to use, but most are not needed, but can be useful when needed.

Switched from

[Screencastify](https://www.capterra.com/p/163770/Screencastify/)

I needed a few more options to edit.

Review Source

Eric K.  
Striven Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome video editing software"

October 19, 2020

5.0

I need to create custom recordings of software functionality for internal and external audiences. Screencast-O-Matic makes it easy to create a quick high quality video with transitions, effects, text, easily edit in and take out content... it's just great.

Pros

It's easy, responsive, and just awesome. I use it nearly every day to record edit and then easily share/post up to my YouTube channel to then distribute to customers and colleagues quality videos.

Cons

Nothing really, it more than meets my needs.

Review Source

SG

Stephen G.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Disappointing"

April 3, 2023

1.0

Terrible.

Pros

The application is very buggy and crashes all my pcs.

Cons

I was a user of Screencastomatic (the previous Brand) for 6 years. see below what they wrote next to my profile "You have been a member for 2244 days and have 810 videos and 0 images! Whoa!"In 6 years, Screencastomatic was very reliable. It never caused any issue on any of my computer.Recently they changed the name to Screenpal.Since then, the app keeps crashing my PCs. The app is unusable. It says that I failed to download the latest version but Nothing on my end seems to indicate that.Whomever bought the company screwed it up very fast.All they needed to do was to leave it alone. This is really a case of: If it ain't broke don't fix it.I am curretly looking for another solution.

Review Source

PS

Patricia S.  
Owner  
Online Media  
Used the software for: 1-2 years

### "Often doesn't work right"

February 29, 2024

2.0

I didn't use to have problems, but lately it is hit or missive it will work.

Pros

I did love the ease of ScreenPal to do recordings, but it so often freezes and I can't even exit it from my computer. Several times I have uninstalled and reinstalled, but it is just a pain to have to continue to deal with this issue.

Cons

Doesn't want to function on a regular basis.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

I have some other options, but had liked this one better.

Review Source

BD

Beth D.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliability has gone downhill"

October 31, 2023

3.0

It used to be amazing. But, now, I am really disappointed. I want a reliable service that I can count on.

Pros

I liked actually being able to use it when I was able to. These days, the software will not install. And when it finally does, it freezes and will not work. If they are having problems, it should be announced on their website.

Cons

No longer functions and I have no idea when/if customer service will respond. It is extremely disappointing. I will be looking for a reliable service.

Review Source

VS

Vatsala S.  
Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "A solid platform that delivers"

December 7, 2023

5.0

I have been with ScreenPal when it was still known as Screencast-o-Matic and made my first videos with them using the free version. I loved the experience so much that I took on a paid subscription. It's been over a decade of using ScreenPal and they are my trusted tech for video creation and editing.

Pros

Ease of recording and editing. New features added with creator in mind.

Cons

No cons so far. This is a progressive company that cares for its customers.

Review Source

RH

Roger H.  
owner  
Entertainment  
Used the software for: 2+ years

### "Buyer beware!!"

October 20, 2022

2.0

Tech support was polite but useless. The overall experience seems to deteriorate with time.

Pros

It links well with YouTube and downloads nicely to my desktop

Cons

About a year ago the program refused to use my camera and would freeze if I tried. I had to hard quit the program to get out of it. Recently it started to quit/freeze when I tried to truncate and begin to record a new section of a production rendering the software pretty useless.

Review Source

CVDF

CARLA VALERIA DA F.  
Professora-tutora  
Higher Education  
Used the software for: 2+ years

### "Professora usuária"

February 29, 2024

5.0

Tenho dificuldade em utilizar outras funcionalidades.

Pros

Consigo me virar bem nas edições, pois é de fácil manuseio.

Cons

Dificuldade em outras funcionalidades. Não sei gravar no screenpal.

Review Source

AR

Arik R.  
Tutor  
E-Learning  
Used the software for: 1-2 years

### "ScreenPal"

October 24, 2023

4.0

Pros

Simplicity in basic features. Very user- friendly interface

Cons

1.While recording the video it's difficult to find where to truncate since the time line is very dense. Takes a long time to find.2. No feature of improving sound quality such as equalizer or cutting out noises.

Review Source

MP

Melissa P.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Customer support non existent, 4 tickets raised no response, lost all my channels after rebarnding"

April 11, 2023

3.0

Painful, and lost all my historical files after the upgrade/rebranding they had recently. No customer support

Pros

Good software but the backend management is a big letdown, I am writing this to warn others who fall for this product based on a good previous track record!

Cons

I lost all the files I recorded and after the re-branding still, nothing has been fixed.I am also being asked to upgrade to the paid version, and I am a paid version holder. Total mess, I would stay away from their ad the new owners, and whoever bought them up making a mess of it.

Reason for choosing ScreenPal

It was a recommendation but i guess before the re branding, it was a good software.I am writing this to warn others who fall for this product based on a good previous track record!

Review Source

AD

Antonio D.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "A great tool"

December 7, 2023

5.0

I have tried several tools and this is the best considering price, features and ease of use.

Pros

The learning curve is short, intuitive product with many features.

Cons

Sometimes when I upload content to YouTube, the video recording is not of good quality.

Reason for choosing ScreenPal

I have tried several tools and this is the best considering price, features and ease of use.

Review Source

MM

Millicent M.  
Systems Support Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "My experience "

October 30, 2022

3.0

I'm happy with the product and shared my experience withy colleagues who will also be using it

Pros

The product is easy to use, I like the fact that I can demonstrate functionalities of the system to the users

Cons

I can't seem to get the responders out of my SharePoint to comment and give feedback

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Ease of use

Review Source

Fazl A.  
Implementation & Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Video editing tool for multiple"

January 13, 2021

5.0

Pros

The best thing which we liked about this product is that we can work as an organization instead of an individual and we can share our content with our peers and make it password protected.

Cons

needs more improvement towards adding more content in its library for font types, background, interface, audio, and transitions from one slide to another.

Switched from

[Movavi Screen Recorder](https://www.capterra.com/p/208975/Movavi-Screen-Recorder/)

It was licensed for 1 user and it did not have any security or content sharing features.

Review Source

JB

Jon B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great screen caprure tool, but no live streaming capabilities "

December 6, 2023

5.0

Pros

Easy to use for clear screen capture. I used for creating a slide deck training video.

Cons

Editing live audio imprecise due to lack of proper zoom. Had to overdub my audio. No option to live stream on Facebook. :(

Alternatives considered

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

Reason for choosing ScreenPal

My operating system was not compatible with OBS and I do not want to upgrade or I lose use of my recording studio hardware.

Review Source

AL

Andre L.  
adjunct faculty  
Education Management  
Used the software for: 2+ years

### "Explosive Video creation"

October 20, 2022

5.0

I am quite satisfied

Pros

ease of usage was extremely pleasant and I could do it over and over

Cons

editing is somewhat difficult sometimes particularly to gaue the cut off points

Alternatives considered

[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

Reason for choosing ScreenPal

easy to use and work with. plus storage is good along with pricing

Review Source

RB

Robert B.  
CMIO  
Computer Software  
Used the software for: 2+ years

### "Screen capture and video creation for e-learning"

October 23, 2023

5.0

I've used ScreenPal since the early Screencast-O-matic days. I've made hundreds and hundreds of videos. I like the tools and the flexibility. I always get 2 thumbs up from my collegues and from end users!

Pros

ScreenPal does what it is advertised to do. It is easy to learn, the settings are intuitive, and there are tons of help resources built in.

Cons

At this time there are no cons. The old version would sometimes be clunky but they've fixed it. It's all good now!

Review Source

Ani P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Piece of Cake"

July 11, 2022

5.0

Love it and would highly recommend it.

Pros

Besides being very affordable, it's easy to use and has great functionality.

Cons

Wish I could insert a video without loosing a part of existing video

Review Source

Sedalia C.  
Continuous Improvement Quality & Safety Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Very User Friendly Video Recording Solution"

February 16, 2023

5.0

If we include retakes, I've recorded hundreds of videos using Screencast-O-Matic. If you're considering it, just give it a try!

Pros

Ease of use and convenience are the first things that come to mind with Screencast-O-Matic. New users don't require any training - it's intuitive.

Cons

The video editing options could be improved.

Review Source

mD

marcos D.  
VFX artist  
Graphic Design  
Used the software for: 2+ years

### "Good tool to record your screen"

December 6, 2023

4.0

It's a tool I've been using for years to share videos of my screen at work. It's easy to use and fast. Since I bought it the first time it has almost doubled in price, but for now I'm still here.

Pros

Easy to use and very stable. With the subscription you get a repository where you can host your videos and share them easily and quickly.

Cons

Even if you choose the highest quality, the videos you upload to the repository have some loss of quality.

Review Source

FS

Felipe S.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Really good video recording and editor"

September 30, 2020

4.0

I have the app in my toolbars desktop and it doesn't take me more than one clic and adjusting the window to have my recordings ready to go

Pros

I use to record a lot of videos from the web to keep useful lessons and technical tutorials. This is the easiest way to do it, easy to install, easy to record and save and easy to edit it, make screenshots if needed

Cons

It{s sometimes difficult to avoid editing and trimming videos afterwards because is the recording screen is on the video you want to record and you can't clic easily to start the original video at the same time

Reason for choosing ScreenPal

I tried OBS Studio, but it is complex in every way to use, at least for the newcomers

Review Source

Similar Products

Featured