# Page 3 | ScreenPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ScreenPal the right Screen Recording solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203114/ScreenPal/reviews

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ScreenPal

4.4 (99)

[View alternatives](https://www.capterra.com/p/203114/ScreenPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ScreenPal

## Showing most helpful reviews

Showing 51-75 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Ron M.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Screen pal feedback "

December 6, 2023

3.0

Still getting to know the features just started using it again for the last 3 months but I have been paying for this since September of 2018 so just over 5 years

Pros

The features that are available are nice I still need to learn how to use them.

Cons

When uploading a video the resolution is mid quality. When I upload a video with look the quality is much better but that’s free. I pay a yearly fee to you guys…

Review Source

RR

Ron R.  
owner  
Sports  
Used the software for: 2+ years

### "ScreenPal is my buddy"

February 28, 2024

4.0

Pros

I like the fact, I can record my website in the background and promote my site, it's part of our marketing department.

Cons

nothing really, just find it tough to find the settings or profile page.

Review Source

VR

Verified Reviewer  
Technical Support  
Information Technology and Services  
Used the software for: 6-12 months

### "Screencast-O-Matic review by amateur QA"

December 14, 2020

5.0

Very satisfied, hope to see more from Screencast-O-Matic in the future and that it will get more tools for editing, so I can further enhance my recordings.

Pros

Screencast-O-Matic is good Software, with whose use I was able to quickly record and edit some ( mainly ) short videos of encountered issues on Web Sites for one QA platform. Editing was very fair, nice, easy and fast as well and I was able to provide videos of high quality for my employer, who was very satisfied with the end result. I do hope that makers of this Software will continue their good work and even further upgrade it with some new options ( for further editing for instance ).

Cons

At the moment i do not have any negative thoughts about this product, as it was very good for my daily use and has provided me with the best result imaginable in that area of work.

Review Source

VR

Verified Reviewer  
Teacher and ICT admin  
E-Learning  
Used the software for: 1-2 years

### "Ottimo applicativo"

December 7, 2023

5.0

Lo uso da moltissimi anni e ritengo il costo commisurato alle funzioni offerte

Pros

La facilità d'uso e le possibilità nell'editing

Cons

L'editing dei video e l'immediatezza dell'uso

Review Source

Heidi E.  
Educator  
Education Management  
Used the software for: 1-2 years

### "Amped up screen recorder that is still easy to use."

October 13, 2020

5.0

I have used many tools from simple to complex and this tool has all I need, when I need it.

Pros

Screencast-O-Matic has been a welcome addition to my weekly online learning tools. It can be used for giving anyone a direct link to video directions you create to weekly lesson plan coverage. All videos can be edited from items ranging to adding music to blurring out unwanted images on the video. This comes in handy as a staff leader for creating "How-to" videos for our staff. It also is easily integrated with most learning management systems like Schoology and Google classroom for example.

Cons

There are many tools to choose from when editing, which can take a bit to use, but most are not needed, but can be useful when needed.

Switched from

[Screencastify](https://www.capterra.com/p/163770/Screencastify/)

I needed a few more options to edit.

Review Source

Eric K.  
Striven Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome video editing software"

October 19, 2020

5.0

I need to create custom recordings of software functionality for internal and external audiences. Screencast-O-Matic makes it easy to create a quick high quality video with transitions, effects, text, easily edit in and take out content... it's just great.

Pros

It's easy, responsive, and just awesome. I use it nearly every day to record edit and then easily share/post up to my YouTube channel to then distribute to customers and colleagues quality videos.

Cons

Nothing really, it more than meets my needs.

Review Source

PS

Patricia S.  
Owner  
Online Media  
Used the software for: 1-2 years

### "Often doesn't work right"

February 29, 2024

2.0

I didn't use to have problems, but lately it is hit or missive it will work.

Pros

I did love the ease of ScreenPal to do recordings, but it so often freezes and I can't even exit it from my computer. Several times I have uninstalled and reinstalled, but it is just a pain to have to continue to deal with this issue.

Cons

Doesn't want to function on a regular basis.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

I have some other options, but had liked this one better.

Review Source

BD

Beth D.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliability has gone downhill"

October 31, 2023

3.0

It used to be amazing. But, now, I am really disappointed. I want a reliable service that I can count on.

Pros

I liked actually being able to use it when I was able to. These days, the software will not install. And when it finally does, it freezes and will not work. If they are having problems, it should be announced on their website.

Cons

No longer functions and I have no idea when/if customer service will respond. It is extremely disappointing. I will be looking for a reliable service.

Review Source

Neel Kamal K.  
Web designer and YouTube Creator  
Graphic Design  
Used the software for: 2+ years

### "My go to screen recording software"

November 6, 2021

4.0

I'm quite satisfied with the software and it does the job of screen recording very well.

Pros

The intuitive and minimal interface is very good for creating good quality screen recordings with it. It also offers royalty free music and stock images and videos to juice up your productions.

Cons

The editing capabilities are limited. A multi track or multilayer editor will be much helpful.

Alternatives considered

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Reason for choosing ScreenPal

Due to lower cost.

Review Source

RCPJM

Rev Canon Prof John M.  
Founder and CEO  
E-Learning  
Used the software for: 1-2 years

### "Review of ScreenPal "

April 18, 2024

5.0

I have had a very good experience with the system.

Pros

Screen recording and camera as well as editing

Cons

The appearance of the framework has changed a bit comparing to the previous one before the name change.

Review Source

RH

Roger H.  
owner  
Entertainment  
Used the software for: 2+ years

### "Buyer beware!!"

October 20, 2022

2.0

Tech support was polite but useless. The overall experience seems to deteriorate with time.

Pros

It links well with YouTube and downloads nicely to my desktop

Cons

About a year ago the program refused to use my camera and would freeze if I tried. I had to hard quit the program to get out of it. Recently it started to quit/freeze when I tried to truncate and begin to record a new section of a production rendering the software pretty useless.

Review Source

SJ

Steve J.  
Owner  
Publishing  
Used the software for: 2+ years

### "Screenpal is worth every penny!"

December 6, 2023

5.0

I have been delighted with ScreenPal because it's easy to learn, it's a proven platform that is very reliable, and it's very affordable to other video hosting/editing tools on the market. I am glad we subscribed to ScreenPal.

Pros

Screenpal has proven to be an invaluable tool for our business, and once you get used to the controls it is super-easy to upload, edit and organize video tutorials in channels.

Cons

Having to upload videos one by one, and not having a bulk upload feature, requires a lot of downtime as videos are uploaded, processed, then added to the proper channel.

Review Source

CVDF

CARLA VALERIA DA F.  
Professora-tutora  
Higher Education  
Used the software for: 2+ years

### "Professora usuária"

February 29, 2024

5.0

Tenho dificuldade em utilizar outras funcionalidades.

Pros

Consigo me virar bem nas edições, pois é de fácil manuseio.

Cons

Dificuldade em outras funcionalidades. Não sei gravar no screenpal.

Review Source

MP

Melissa P.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Customer support non existent, 4 tickets raised no response, lost all my channels after rebarnding"

April 11, 2023

3.0

Painful, and lost all my historical files after the upgrade/rebranding they had recently. No customer support

Pros

Good software but the backend management is a big letdown, I am writing this to warn others who fall for this product based on a good previous track record!

Cons

I lost all the files I recorded and after the re-branding still, nothing has been fixed.I am also being asked to upgrade to the paid version, and I am a paid version holder. Total mess, I would stay away from their ad the new owners, and whoever bought them up making a mess of it.

Reason for choosing ScreenPal

It was a recommendation but i guess before the re branding, it was a good software.I am writing this to warn others who fall for this product based on a good previous track record!

Review Source

KM

Kevin M.  
Teacher  
Education Management  
Used the software for: 2+ years

### "What a crap product"

August 13, 2023

1.0

I used this product all the time. I am no looking for another product to use. The transition to screenpal has cost me so many lost hours trying to get it to work. It is horrible

Pros

What was good is now terrible. I liked that it worked. It doesn't now

Cons

I just spent 2 hours doing feedback for students on the iPad. Uploaded videos to screen pal. The videos don't work. How do you charge for a product that is so terrible to use

Review Source

Response from ScreenPal

August 17, 2023

Hi Kevin, Thank you for taking the time to provide feedback. I am very sorry to hear that you have had a bad experience with our software. I'd like to help resolve these issues so you can continue supporting your students with ScreenPal. Please contact us at support@screenpal.com so our support team can help you resolve these issues. Thank you! - Rebecca at ScreenPal

MM

Millicent M.  
Systems Support Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "My experience "

October 30, 2022

3.0

I'm happy with the product and shared my experience withy colleagues who will also be using it

Pros

The product is easy to use, I like the fact that I can demonstrate functionalities of the system to the users

Cons

I can't seem to get the responders out of my SharePoint to comment and give feedback

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Ease of use

Review Source

Fazl A.  
Implementation & Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Video editing tool for multiple"

January 13, 2021

5.0

Pros

The best thing which we liked about this product is that we can work as an organization instead of an individual and we can share our content with our peers and make it password protected.

Cons

needs more improvement towards adding more content in its library for font types, background, interface, audio, and transitions from one slide to another.

Switched from

[Movavi Screen Recorder](https://www.capterra.com/p/208975/Movavi-Screen-Recorder/)

It was licensed for 1 user and it did not have any security or content sharing features.

Review Source

RG

Robert G.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Superior Screen Recorder"

April 16, 2024

5.0

Record, upload videos to their storage, and much more, try it.

Pros

Easy Editing, Easy Operation, Superior support, record Zoom meetings and webinars. Anything that is on your screen. Love it!

Cons

I have not found anything that I would consider a Con.

Review Source

JB

Jon B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great screen caprure tool, but no live streaming capabilities "

December 6, 2023

5.0

Pros

Easy to use for clear screen capture. I used for creating a slide deck training video.

Cons

Editing live audio imprecise due to lack of proper zoom. Had to overdub my audio. No option to live stream on Facebook. :(

Alternatives considered

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

Reason for choosing ScreenPal

My operating system was not compatible with OBS and I do not want to upgrade or I lose use of my recording studio hardware.

Review Source

AL

Andre L.  
adjunct faculty  
Education Management  
Used the software for: 2+ years

### "Explosive Video creation"

October 20, 2022

5.0

I am quite satisfied

Pros

ease of usage was extremely pleasant and I could do it over and over

Cons

editing is somewhat difficult sometimes particularly to gaue the cut off points

Alternatives considered

[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

Reason for choosing ScreenPal

easy to use and work with. plus storage is good along with pricing

Review Source

RB

Robert B.  
CMIO  
Computer Software  
Used the software for: 2+ years

### "Screen capture and video creation for e-learning"

October 23, 2023

5.0

I've used ScreenPal since the early Screencast-O-matic days. I've made hundreds and hundreds of videos. I like the tools and the flexibility. I always get 2 thumbs up from my collegues and from end users!

Pros

ScreenPal does what it is advertised to do. It is easy to learn, the settings are intuitive, and there are tons of help resources built in.

Cons

At this time there are no cons. The old version would sometimes be clunky but they've fixed it. It's all good now!

Review Source

Ani P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Piece of Cake"

July 11, 2022

5.0

Love it and would highly recommend it.

Pros

Besides being very affordable, it's easy to use and has great functionality.

Cons

Wish I could insert a video without loosing a part of existing video

Review Source

Sedalia C.  
Continuous Improvement Quality & Safety Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Very User Friendly Video Recording Solution"

February 16, 2023

5.0

If we include retakes, I've recorded hundreds of videos using Screencast-O-Matic. If you're considering it, just give it a try!

Pros

Ease of use and convenience are the first things that come to mind with Screencast-O-Matic. New users don't require any training - it's intuitive.

Cons

The video editing options could be improved.

Review Source

mD

marcos D.  
VFX artist  
Graphic Design  
Used the software for: 2+ years

### "Good tool to record your screen"

December 6, 2023

4.0

It's a tool I've been using for years to share videos of my screen at work. It's easy to use and fast. Since I bought it the first time it has almost doubled in price, but for now I'm still here.

Pros

Easy to use and very stable. With the subscription you get a repository where you can host your videos and share them easily and quickly.

Cons

Even if you choose the highest quality, the videos you upload to the repository have some loss of quality.

Review Source

FS

Felipe S.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Really good video recording and editor"

September 30, 2020

4.0

I have the app in my toolbars desktop and it doesn't take me more than one clic and adjusting the window to have my recordings ready to go

Pros

I use to record a lot of videos from the web to keep useful lessons and technical tutorials. This is the easiest way to do it, easy to install, easy to record and save and easy to edit it, make screenshots if needed

Cons

It{s sometimes difficult to avoid editing and trimming videos afterwards because is the recording screen is on the video you want to record and you can't clic easily to start the original video at the same time

Reason for choosing ScreenPal

I tried OBS Studio, but it is complex in every way to use, at least for the newcomers

Review Source

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