# Voiso Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voiso Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/203121/Voiso --- # Voiso Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voiso ## What is Voiso? At Voiso, we deliver AI-powered contact center software built for sales-driven and customer-focused teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, we help businesses manage high-volume interactions with clarity and control. Our platform combines voice, messaging, automation, and AI into one intuitive workspace. Key features of Voiso include: - Get up and running in under 24 hours. - Global coverage with local presence in 120+ countries - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer   - Omnichannel engagement with voice, SMS, WhatsApp, and social messaging in a single workspace With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions. ## What is Voiso used for? [Call Center](https://www.capterra.com/call-center-software/)[Telephony](https://www.capterra.com/telephony-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 3% Starting price $24 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voiso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://voiso.com&name=Voiso) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voiso 4.7 (30) VS. [4.4 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $24 Per User, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (30) Ease Of Use 4.3 (3,601) Value For Money 4.7 (27) Value For Money 4.2 (2,655) Customer Service 4.6 (29) Customer Service 4.3 (2,764) ## Voiso alternatives [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (866)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Highest Rated [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (318)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29589/CallCenterNOW/) [View all alternatives](https://www.capterra.com/p/203121/Voiso/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.7 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Center Management 4.6 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging 4.7 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring 4.8 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Automatic Call Distribution 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Distribute/route/connect calls Computer Telephony Integration 4.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Voiso 80 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Agents can view and manage all customer requests and interactions. System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Dials outbound calls automatically A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Control the name and number that appears on outbound caller ID Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Federal Communications Commission (FCC) compliance Federal Trade Commission (FCC) compliance A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Manage contacts across multiple mailing lists Ability to chat online in real time Agents choose who to call and when Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time A call center that primarily makes calls, typically sales focused Telephone system that allows users to connect internally as well as place and receive external phone calls Organize and manage the accomplishments and development of employees or performance of applications or systems System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Measure time to completion or hours worked for projects Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Set and monitor service level agreements to ensure timely response and resolution Send messages via SMS Use your computer as a phone device to make calls over the internet Allow customers/users to submit support queries and service requests Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.7 (30) 4.7 Based on 30 reviews ## Pricing Value for money 4.7 (27) Free Trial [View pricing plan details](https://www.capterra.com/p/203121/Voiso/pricing/) Core $24.00 Per User,Per Month It includes: - Inbound & Outbound Calls - Voiso Softphone - Call Recordings - SMS - Web Chat - Voicemail to Email - Voiso Mobile App - Flow Builder - IVR Setup - Queuing - Text-to-Speech - Callbacks - CRM & Helpdesk Integrations - Real-Time Dashboards - Agent Zoom - Call Supervision - Historical Reporting - Billing & User Reports - Enterprise-Grade Security - Contact Number Masking - Multi-Factor Authentication - Inbound Call Blocking - 6-Month Storage in Voiso PRO $52.00 Per User,Per Month It includes: - Everything in Core, plus... - AI Predictive & Progressive Dialers - Answering Machine Detection (AMD) - Local Caller IDs (CIDs) - Number Validation - CID Risk Check - WhatsApp - Telegram - Viber - Instagram DM - Facebook Messenger - Advanced Automation - Conditional Routing - Chatbot - Real-Time Call Transcription - AI Conversation Scoring - AI Call Summaries - Multilingual Call Translation - APIs & Integrations - Flexible APIs & Webhooks - Advanced Security Controls - Custom Roles & Permissions - 1-Year Storage (incl. AWS streaming) Customer $1.00 It includes: - Tailored Pricing - Custom Contracts - Personalized Onboarding & Training - Developer-Level Support & Guidance - Migration from Legacy System - Feature Customization - Advanced Security Controls - SLA Agreements - Compliance Alignment - Scalable Deployment Value for money 4.7 (27) 4.7 Based on 27 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 30 reviews Filter by rating 5(26) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent HS Hardik S. Product Health, Wellness and Fitness ### ""Best Call Management Solution We've Used — Highly Recommend!"" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 3, 2026 Our overall experience with Voiso has been outstanding. It has streamlined our call center operations significantly, improved team productivity, and the reporting tools give us great visibility into performance. It's reliable, feature-rich, and offers excellent value for money. We would highly recommend it to any business looking to upgrade their call management system. Pros Voiso has completely transformed how our team handles calls. The interface is intuitive, call quality is crystal clear, and the call management features are top-notch. Setting it up was surprisingly easy and the customer support team was responsive and helpful throughout. Cons Honestly, there's very little to complain about. The initial learning curve for some advanced customization features took a little time, but once you get the hang of it, it's seamless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Associate Information Technology and Services ### "Visual IVR in Voiso Helped Us" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 12, 2026 Our previous IVR was misdirecting about 18% of the calls to the wrong department. Nobody had noticed because there was no easy way to audit it. Rebuilding it visually in Voiso made the errors immediately apparent. Fixing those routing mistakes reduced our transfer rate from 22% to 6% and those customers were significantly happier for not being bounced around. Pros The IVR setup is refreshingly visual. Seeing the whole customer decision tree spread out in front of you makes obvious logical errors that config files never could. We caught three routing mistakes during setup that the old system had quietly had for months. Cons Undo functionality within the Flow Builder could be stronger. A multi-step undo history would make the anxiety of making experimental changes less. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Officer Telecommunications ### "A Reliable Operational Platform for Complex International Travel coordination" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2026 Customers were regularly transferred two or three times before reaching the right person and each transfer was an experience-destroying moment. Our first call resolution rate was 54%. After rebuilding our routing logic in Voiso, FCR went up to 83%. The routing engine is now our single biggest driver of customer satisfaction improvement and we didn't add a single agent to achieve it. Pros The IVR's skills-based routing is responsible for truly complex logic. We route based on language preference, customer tier, previous agent relationship, issue category and time of day simultaneously. It works flawlessly at scale. Cons Documenting complex routing logic isn't natively supported in the platform. We keep external documentation because the visual flow alone is hard for new admins to fully interpret with so many variables. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Soumya K. Trainee Biotechnology ### "Whisper and barge-in capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 Our greatest growth bottleneck was new agent ramp time. The conventional training lasted 12 weeks, and then agents were fully productive. Under real-time monitoring, I will offer just-in-time coaching on live calls and correct a mistake in real time and not during the review session the following week. Agents are currently productive within 6 weeks. Our team has been able to expand 50 percent quicker than anticipated, and this has been directly linked to the growth of revenue. Pros Whisper and barge-in capabilities of real-time monitoring have transformed our training program. I will be able to coach agents not only in role-play situations but also in real calls. Cons The monitoring interface would be able to show more agents at a time on one screen. All other aspects are good to use and hassle free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anuraj N. CEO Biotechnology ### "Best And Effective Solution For Voice Process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team. Pros The services of Voiso is reliable and cost effective, They have many feature and also have AI integration like AI speech analytics that gives more suitable work experience and we having a very satisfactory work experience with Voiso. Cons No, I am using their services from last 2 year and yet not have any single issue to mention here as in dislike section. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2026 Hi Anuraj, thank you very much for sharing your experience with Voiso. We’re delighted to hear that our platform has been a reliable and cost-effective solution for your voice operations, and that features like AI Speech Analytics are contributing to a more productive and satisfying work experience for your team. It’s especially rewarding to know that Voiso has been able to meet your complex requirements through close collaboration, flexible feature integration, and strong customer support. Supporting organizations with demanding, custom needs is something we take great pride in. Thank you for trusting Voiso over the past two years and for recommending us so highly. We look forward to continuing to support your growth and innovation. Best regards, The Voiso Team FS Fatima S. Research Assistant Information Services ### "Best click-to-call functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 Voiso removes data silos in our travel booking process and syncs with CRMs and provides click-to-call functionality. This will make sure that agents support customers in a personalized manner, which has boosted our booking conversions by 20%. The automation also minimizes manual work to allow our team to concentrate on providing memorable travel experiences. Pros The seamless integrations with HubSpot and Zoho are great. Voiso integrates customer information and automates processes, which enables our travel agents to instantly access booking information. The installation was also done within less than 24 hours, which was a surprise to such a powerful platform. Cons Frankly, there is nothing important to dislike. The platform is as advertised and any slight adjustments we required were promptly addressed by their support team. It has been a sailing since the first day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2025 Hi there, thank you for sharing your experience with Voiso!  It’s great to hear how quickly everything came togethe, getting a powerful platform live in under 24 hours is always a pleasant surprise, and we’re glad it helped your team hit the ground running. Seamless integrations with HubSpot and Zoho, combined with instant access to booking information, are exactly what enable agents to stay focused on the customer rather than the system. We’re especially pleased to hear that eliminating data silos and adding click-to-call functionality has led to a 20% increase in booking conversions. That kind of result shows how automation and personalization can work hand in hand, freeing your team to create memorable travel experiences instead of juggling manual tasks. Thanks again for your trust and kind words, we’re excited to continue supporting your growth and smooth sailing ahead. Warm regards, The Voiso Team SI Safa I. SME VoIP Information Technology and Services ### "Rock-Solid VoIP Experience — 10/10 Would Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Using Voiso has been a breeze! Setup was straightforward, and day-to-day operations are hassle-free. It’s integrated smoothly with our systems, support is responsive, and overall it just feels like a platform built for real-world use without friction. Pros The platform is super smooth and reliable — everything just works! From call quality to integration, it's been consistently seamless. I’ve had zero issues with uptime. Their interface is also clean and intuitive, making it easy for the team to adopt without a learning curve. Cons Honestly, I can’t think of anything to complain about. My experience has been 10/10 across the board. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2025 Hi there, thank you for such a fantastic review! Hearing that Voiso feels smooth, reliable, and easy to adopt really means a lot to us. From call quality and integrations to uptime and usability, it’s exactly this “everything just works” experience that we aim to deliver every day. We’re especially glad to know your team was able to get up and running quickly without a steep learning curve. Building a platform that fits naturally into real-world workflows — without friction — is something we care deeply about. Thanks again for your trust and kind words. It’s great to know Voiso is supporting your day-to-day operations so seamlessly. With appreciation, The Voiso Team DK Dennis K. CRM head Online Media ### "Awesome service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 2, 2025 Awesome and looking to improve the call connectivity. Sometime call quality is not good and it's take much time to get fixed. Pros Panel management and reports which help us to see how the agents are performing and check the ROI. All the best Cons Chat support. They never assist anything and they just provide ticket number and work as a coordinator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2025 Hi Dennis!   We are happy to hear that you are enjoying the Real-Time Dashoboards and your ROI is off charts. Your satisfaction is our priority, and we're committed to maintaining excellence, so we're sorry to hear about your customer experience. Looking forward to exceeding your expectations ahead! Best, Voiso Team KK Kriti K. System Admin Information Services ### "Best & Affordable Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2025 Overall, All the experience are good and reliable, they solve the vice process concern for our company to automate our system. Pros I like their Voice Process System where they have integrated so many features like speech analytics and many more that make them more powerful and hassle free solution for us. Cons No, Still, I did not get any issue yet. All the services are good and easy to implement in our system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2025 Hi Kriti, thanks for your positive review! We're thrilled to hear that everything works smoothly for you and your team. Looking forward to exceeding your expectations ahead! Best, Voiso Team AG Aakriti G. Sales Manager Design ### "Review on Voiso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 In conclusion they help a lot to manage all our clients calls and messages with their extreme dashboard and automate the works with their speech analytics. Pros The services of Voiso is stable and easy to operate all voice process features that provide complete infrastructure to manage auto dialler. Their reliability make the work more feasible without any bugs and issues. Cons We need some discount and hope for 25% but their team member offer me only 20%. But the service quality is good that provides value for money services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2025 Hello there Aakriti! Thanks for your very detailed and positive review! As we focus on reliability and customer-centricity your comment is very motivational for us. Your satisfaction is our priority, and we're committed to maintaining excellence. Best, Voiso Team [View all Reviews](https://www.capterra.com/p/203121/Voiso/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ringover vs Voiso](https://www.capterra.com/compare/169627-203121/RingOver-vs-Voiso)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)