# Voiso Pricing 2026 | Capterra

> Learn more about Voiso pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/203121/Voiso/pricing

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# Pricing for Voiso

[4.7 (30)](https://www.capterra.com/p/203121/Voiso/reviews/)

Write a Review!

## [Voiso](https://www.capterra.com/p/203121/Voiso/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Core

$24

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Core plan includes:

-   Inbound & Outbound Calls
-   Voiso Softphone
-   Call Recordings
-   SMS
-   Web Chat

### PRO

$52

**Pricing Model:** Per User

**Payment Frequency:** Per Month

PRO plan includes:

-   Everything in Core, plus...
-   AI Predictive & Progressive Dialers
-   Answering Machine Detection (AMD)
-   Local Caller IDs (CIDs)
-   Number Validation

### Customer

$1

Customer plan includes:

-   Tailored Pricing
-   Custom Contracts
-   Personalized Onboarding & Training
-   Developer-Level Support & Guidance
-   Migration from Legacy System

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## What do others say about [Voiso](https://www.capterra.com/p/203121/Voiso/) pricing?

Value For Money[4.7(30)](https://www.capterra.com/p/203121/Voiso/reviews/)

Pros

Cons

[Read All 30 Reviews](https://www.capterra.com/p/203121/Voiso/reviews/)

Read Full Reviews Below

Verified Reviewer

IT Officer

Telecommunications, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

March 4, 2026

"A Reliable Operational Platform for Complex International Travel coordination"

**Overall:** Customers were regularly transferred two or three times before reaching the right person and each transfer was an experience-destroying moment. Our first call resolution rate was 54%. After rebuilding our routing logic in Voiso, FCR went up to 83%. The routing engine is now our single biggest driver of customer satisfaction improvement and we didn't add a single agent to achieve it.

**Pros:** The IVR's skills-based routing is responsible for truly complex logic. We route based on language preference, customer tier, previous agent relationship, issue category and time of day simultaneously. It works flawlessly at scale.

**Cons:** Documenting complex routing logic isn't natively supported in the platform. We keep external documentation because the visual flow alone is hard for new admins to fully interpret with so many variables.

Mick Y.

Operations Manager

Consumer Services, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

May 4, 2023

"Trustworthy Service Provider for a Call Center"

**Pros:** We've been working with VOISO for quite a while and encountered very few issues, which were always fixed in time. They have great tools to keep track of and manage the work of a call center. Always keeps us updated on new features and services they launch. Easy to use.

**Cons:** Not a huge fan of their integrated calling app, limited functions, it supports only one line.

Vendor Response

By Voiso on March 21, 2024

Hi Mick! Thank you for your review. Glad to hear that Voiso has been a trustworthy service provider for your call center. We appreciate your feedback on the calling app and are continuously working to improve functionality. Your satisfaction is our priority. Best, the Voiso Team

[Read All 30 Reviews](https://www.capterra.com/p/203121/Voiso/reviews/)

## How should I be thinking about software pricing?

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