# Page 4 | Amaka Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Amaka the right Integration solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203136/Amaka/reviews

---

Amaka

4.8 (154)

[View alternatives](https://www.capterra.com/p/203136/Amaka/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Amaka

## Showing most helpful reviews

Showing 76-100 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Anzhi W.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Great Experience with Amaka"

August 15, 2023

5.0

Pros

I had my first experience with Amaka's integration setup support, and Thrina was amazing. She promptly addressed all my queries, and I'm highly satisfied with the quality of service.

Cons

Having the service information of Amaka integrated into the application products would be beneficial. It would provide clarity on where to find additional services and support more easily.

Review Source

NM

Noeline M.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Friendly, helpful support. Excellent integration with Xero and also products such as Shopify."

March 16, 2022

5.0

Pros

Excellent integration with Xero and products such as Shopify.

Cons

I cant fault this software. I have had no software problems. The only problem I've had was due to me making a mistake when I initially setup Square. This problem has efficiently been sorted out by \[SENSITIVE CONTENT\] from Amaka in a very patient, helpful way.

Review Source

NB

Nathan B.  
Trustee  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Quality integrations from Square->Sage"

October 27, 2023

5.0

Pros

Ease of use and reliability when using integrations

Cons

Nothing negative to report - only positive.

Review Source

AH

Anna H.  
Admin  
Education Management  
Used the software for: 6-12 months

### "So helpful"

February 3, 2022

5.0

Amaka have helped this luddite so many times. Incredible customer service. I am very grateful.

Pros

The customer service is over and above.

Cons

It is complicated, but I am simple. They are always there to help me though.

Review Source

SH

Sarah H.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Square to Xero Integration"

March 13, 2022

5.0

Wonderful customer support.

Pros

Wonderful support staff, all automated, makes life simple!

Cons

Some integreation errors when bills are created in Xero and paid in Square, but not really a big problem.

Review Source

AR

Atsuko R.  
MD  
Wine and Spirits  
Used the software for: 1-2 years

### "Great support, and understanding client's situation"

November 21, 2023

3.0

Always helpful, trying to sort out problem with great patience.

Pros

Support by email, always following up, easy booking for zoom meeting, and support by meeting.

Cons

Voice cut out and hard to communicate during meeting

Review Source

BMD

Biokou Mathieu D.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Integration discrepancies"

January 11, 2024

4.0

Pros

Square-Xero integration: ability to connect my Square transactions to Xero effortlessly.

Cons

Missing records: after integration, some of my transactions were missing.

Review Source

AK

Arun K.  
designer  
Animation  
Used the software for: I used a free trial

### "Good software"

August 28, 2023

5.0

good

Pros

powerful and easy to use in installation difficulties gooduser freingly

Review Source

MA

Mike A.  
Soul Trader - Cafe owner  
Food & Beverages  
Used the software for: I used a free trial

### "Help with square integration "

November 22, 2023

5.0

First time used the service. Was given the link with Square to help with integration with Xero

Pros

Clear and precise help, in a warm a supportive way

Cons

All Great thanks

Review Source

TC

Tarryn C.  
BAS Agent  
Hospitality  
Used the software for: 1-2 years

### "Customer Support Review"

October 21, 2022

4.0

Customer support has always been very good.

Pros

Customer service with \[SENSITIVE CONTENT\] was fabulous. He took me through the problem I was experience with patience and took the time to show me how to fix the issue.

Cons

Set-up - it's easy to make errors initially particularly with tax and when integrating with other products this can be timely to resolve.

Review Source

Jess T.  
Chief Marketing Officer  
Food & Beverages  
Used the software for: 6-12 months

### "Great Product & Customer Service"

June 16, 2020

5.0

Pros

I love the way data is presented in a manner that allows for in-depth dice & slice in order to retrieve the valuable insights we seek.

Cons

Being limited to a month's worth of data to download at a time. However, not a big issue.

Review Source

ZD

Zoe D.  
Business administration  
Retail  
Used the software for: 6-12 months

### "Very knowledgable and helpful thank you!"

May 21, 2022

5.0

Amaka has integrated our accounting system with online vender and payment gateways.

Pros

This was easy to use and there is great support in setting up

Cons

Some how our integration was switched off without our knowing, an email of the change would have been helpful

Reason for choosing Amaka

it works.

Review Source

JD

Jennifer D.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Square Integration"

April 27, 2022

4.0

This is twice I've had support from Amaka who has helped me tremendously with integrating square with Xero. Thank you Troy for swiftly fixing my stuff up (changing the square account code) that completely turned off my customers online sales. You managed to fix this extremely quickly and efficiently!

Pros

Integration with Xero is good, easy to use

Cons

Not realising that you can't change the chart of account

Review Source

SC

Sophia C.  
Office Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Xero and Square Integration Case AI-35054"

January 25, 2024

5.0

Pros

Great customer service. \[sensitive content hidden\] was very helpful and resolved my issue immediately. I had issues integrating Square and Xero and he provided tips to resolve the issue. Very simple interface which can be picked up easily with support from Amaka.

Cons

It was slightly difficult for me to integrate square and xero as instructions were not as straightforward as I wanted it to be on the website.

Review Source

MF

Mark F.  
Bookeeper  
Retail  
Used the software for: Less than 6 months

### "Amaka integration of Loyverse to QuickBooks "

August 21, 2023

5.0

Timesaving from automatic transfer of sales data to QuickBooks.

Pros

Ease of use . Automatic transfer of sales data.

Cons

None. For me, there are no cons to this integration.

Review Source

CB

Clint B.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Square/Xero integration"

April 20, 2023

5.0

Pros

It's great that our clients can sleep at night knowing the Square/Xero integration and reconciliation is being taken care of for them!

Cons

I'd recommend getting an Amaka consultant to help do the initial integration set up as it's really important to get this right from the start.

Review Source

JR

Jarrod R.  
General Manager  
Food Production  
Used the software for: Less than 6 months

### "Square/Bigcommerce/Xero integration was a nightmare... now currently working! - Thanks \[SENSITIVE CONTENT\]! :D"

June 16, 2022

5.0

Pros

It works...\[SENSITIVE CONTENT\] has been very helpful with our Square/Bigcommerce/Xero integration. Highly recommended! 10/10 Thanks again \[SENSITIVE CONTENT\]!

Cons

Square dropping support for this was rather unexpected and slipped under the radar for us. Thankfully \[SENSITIVE CONTENT\] @ Amaka sorted it all out for us

Review Source

YM

Yvette M.  
Proprietor  
Retail  
Used the software for: Less than 6 months

### "Amaka made my Xero/Square Integration so easy!"

November 1, 2020

5.0

Amaka Customer Success Leader \[SENSITIVE CONTENT HIDDEN\] really made my integration process a breeze. I sat back while she did all the work- explaining the process as she went. This was really great, as being new to Xero- it really shed alot of light on the mechanisms of this Accounting software. Now I can reconcile my accounts with ease.

Pros

Getting guided by the Amaka consultants during my integration with to separate Square accounts with my new Xero account was an absolute lifesaver! I was completely out of my depth (being new to Xero) trying to integrate 2 separate Square accounts, and loved having help from the Amaka team via Zoom. They literally did the whole transition for me via remote, while I just sat back and enjoyed the ride!

Cons

The act of integrating 2 separate Square accounts with Xero was no easy fete. There is no way I could have done this integration without the help of the team at Amaka.

Review Source

JL

Jan L.  
Owner/Accountant  
Food & Beverages  
Used the software for: Less than 6 months

### "Product Support is Wonderful"

August 22, 2023

5.0

Eliminated many journal entries

Pros

Able to sort categories for sales comparisons

Cons

I can't think of any negative experiences

Review Source

CP

Casie P.  
Account Manager  
Hospitality  
Used the software for: Less than 6 months

### "First Step to integration"

July 18, 2023

5.0

Very easy and convenient

Pros

Very easy to deal with and clear information

Cons

Nothing as of yet. I am still at the start of the process but so far so good

Review Source

SH

Samantha H.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent Customer Service "

December 18, 2023

5.0

Pros

Knowledgeable and friendly staff. It was a great experience

Cons

Nothing that I can think of. I enjoyed my experience

Review Source

JR

Julie R.  
Admin/Finance Officer  
Religious Institutions  
Used the software for: 6-12 months

### "Amaka Support Team"

September 19, 2023

5.0

Amaka Support Team are totally awesome! They know exactly how to respond to any problem that I have had.

Pros

So easy to set up, use and integrate with Xero.

Cons

There is nothing that I don't like so far about Amaka.

Review Source

RK

Russell K.  
Financial Director  
Retail  
Used the software for: Less than 6 months

### "Amaka"

October 27, 2020

5.0

From start to finish the service was brilliant, the integration was seamless.

Pros

The ease in which it integrates our accounting and pos systems. The customer service was absolutely brilliant. The fact that we could customise the allocation of sales items and back date them for the previous 12 months (if required)

Cons

At this point in time, there is nothing I can fault about the system.

Reason for choosing Amaka

Pricing

Review Source

AM

Annette M.  
Bookkeeper  
Sports  
Used the software for: Less than 6 months

### "Couldn't be happier"

February 15, 2023

5.0

We used Amaka to synchronise our Square data to Xero for a small sporting club. It was fantastic. All our payments made through Square, seamlessly allocate to the corresponding General Ledger Income accounts reducing data entry dramatically.The Customer Service I received from \[sensitive content hidden\] was exceptional and they continually went the extra mile as I navigated the process and tried to understand it. Patience of a saint. Thank you \[sensitive content hidden\] .

Pros

Easy to understand and the help desk was incredibly helpful.

Cons

We used the Notes field in Square when taking a payment and this does not synchronise through to Xero. \[sensitive content hidden\] our Integration Specialist kindly advised they would put this through as a recommend improvement.

Review Source

DM

Dave M.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Friendly and Knowledgable"

January 24, 2024

5.0

Pros

Friendly and knowledgeable support, interesting features

Cons

did not have a reconciliation service for all of Xero

Review Source

Similar Products

Featured