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virtualQ is the market leader for B2B customer support software, specializing in call support pre-call, sequencing and prioritizing calls, and managing call loads. Our AI-based product portfolio enhances customer experience and optimizes operational efficiency through services like virtual waiting services, appointment booking services, voice-based IVR, voice automation assistants, call volume peak management, and more. Clients can experience as much as an 8% increase in CSAT within 3 months.
Provider
virtualQ
Located In
Germany
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Insurance, Health Insurance, Service / Utility companies, Banks, Finance, Retail, and Travel & Transportation.
Content Source: virtualQ
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