--- title: "Let's Talk Interactive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Let's Talk Interactive Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/203147/Telehealth-Platform/" page_type: "product" language: "en" --- # Let's Talk Interactive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Let's Talk Interactive ## What is Let's Talk Interactive? Let's Talk Interactive is a complete end-to-end Telehealth solutions provider, arming health professionals with cutting-edge HIPAA-compliant video conferencing software, custom telehealth hardware, provider network solutions, and web and software development. Our custom telehealth software benefits include improved patient acquisition, customized reporting; ability to fit multiple use cases; encrypted HIPAA compliant file transfers, integration with EMRs, secure chat and texts. ## What is Let's Talk Interactive used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Let's Talk Interactive?[Manage this product listing](https://www.g2.com/products/let-s-talk-telehealth-video-conferencing-office-suite/claim_requests/new?auto=true) ## Let's Talk Interactive Overview Updated August 2026 AI summary Let's Talk Interactive provides telemedicine software for organizations of all sizes, offering tools for appointment scheduling, billing, charting, and secure video conferencing that meet HIPAA compliance requirements. It supports remote treatment planning and multi-provider practices, and includes features such as a self-service portal, virtual waiting room, and file sharing. Deployment options span web, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Let's Talk Interactive 4.8 (6) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.6 (1,227) Value For Money 4.7 (6) Value For Money 4.7 (973) Customer Service 4.8 (6) Customer Service 4.8 (714) ## Let's Talk Interactive alternatives [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [View all alternatives](https://www.capterra.com/p/203147/Telehealth-Platform/alternatives/) ## FAQs about Let's Talk Interactive Overview ### What company size and specific industries is Let's Talk Interactive built for? Let's Talk Interactive is designed for healthcare organizations, community and government organizations, education systems, and emergency response teams, with options that also suit solo practitioners. It fits both individual providers and organizations in these sectors that need communication tools for client, public, or emergency-facing work. Features and Usability ### What are the key features of Let's Talk Interactive? Let's Talk Interactive offers appointment scheduling and management, calendar management, confirmations and reminders, and a virtual waiting room for telehealth visits. It also includes two-way audio and video, live chat, client and self-service portals, online forms, billing and invoicing, electronic payments, reporting, and HIPAA-compliant secure data storage. Integrations ### Which third-party tools and platforms does Let's Talk Interactive integrate with? Let's Talk Interactive integrates with Stripe for payment collection tied to virtual clinical sessions. The available integration list highlights Stripe as a connected third-party platform, supporting copayment processing before sessions begin. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Let's Talk Interactive offer? Let's Talk Interactive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover structured group learning, documentation offers written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does Let's Talk Interactive offer? Let's Talk Interactive provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe support quality, response speed, or common frustrations, so the listed channels are the only confirmed details about customer assistance. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra data shows that buyers of telemedicine software rank the following features as their top priorities: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Let's Talk Interactive supports all three of the features reviewers rate highest: **Two-Way Audio & Video**, **HIPAA Compliant**, and **Charting**. Together, these capabilities help providers conduct virtual visits, protect patient information, and document care in one system, allowing teams to deliver remote care more efficiently and maintain accurate clinical records. HIPAA Compliant 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Video Conferencing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Online Forms 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create new forms and/or use ready-made online form templates Confirmations/Reminders 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email File Sharing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Let's Talk Interactive 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.7 (6) ### Starting price Free trial available Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EB Eileen B. Program Director, Family Services Mental Health Care ### "Good software that got us through the roller coaster of covid" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2022 Pros The feature we enjoyed most was the ability to take our forms and give them to LTI to be uploaded into our platform and also to be able to obtain all signatures on our forms virtually. Cons There were some hiccups when integrating from the older version of the platform to a newer one but the staff at LTI were very responsive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Thank you for the wonderful review. Our team prides itself on its responsiveness and will ensure your team always has what they need to be successful. AS Anna S. Director of Education and Training Non-Profit Organization Management ### "LTI for training purposes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2022 Wonderful! Pros We love LTI! We provide training to foster parents. We are able to send invites, message participants, send out forms, upload materials and the software is easy to use. We are able to pull detailed reports for every event we host. We host on average around 70 events per month. If we ever do have an issue, the LTI team is extremely responsive and fix the issue within no time. Great customer service! Cons We have not had any issues. Everything has run smoothly for us. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reasons for choosing Let's Talk Interactive They offered better reporting that met our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2022 Thank you so much, Anna. We are thrilled to hear your feedback and that your team continues to have a great experience on our platform. JC Jordan C. Chief Operations Officer Non-Profit Organization Management ### "Non-Profit Telehealth Utilization" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 24, 2022 The ability to collect copayments digitally before a virtual session begin is a improvement and benefit to our business process. The ability to send files and collect digital signatures, all in one platform is a benefit to our business model. Pros The features of LTI's platform that are the most user friendly are the video conferencing and scheduling. Implementation was somewhat difficult when it came to customizing forms for file sharing and collecting signatures. I use the reporting feature the most to check on utilization and track productivity through virtual clinical sessions. Cons Integration with out current business process is difficult because of the data requirements for billing. The ability to customize data collection and exports from sessions would be an area of improvement. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reasons for choosing Let's Talk Interactive We choose Let's Talk Interactive because they provided an all inclusive product that was currently in use within our organization that would easily expand into other departments and segments of our business. With virtual meetings and follow up trainings, our team was able to learn and adapt to a new way of work in a relatively short amount of time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2022 Thank you so much for your review and we appreciate your honest feedback. Let's Talk Interactive is always looking for ways to improve our software offerings and will do everything to ensure our software provides you with a seamless integration into your workflows. As your partner, we will continue to work with your team to meet ALL of your needs. NC Nona C. Director of Telehealth Hospital & Health Care ### "AHC Telehealth " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Very easy implementation with wonderful product support. Pros Ease of implementation and product support. Cons No cons have been experienced. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 24, 2022 Thank you so much for sharing your experience, Nona! We're thrilled to hear that your experience has been a positive and productive one. Looking forward to continuing to support your organization. SD Steve D. CEO Hospital & Health Care ### "Telehealth " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Pros Interface with payment prior to connect with patients Cons Everything else looks good and it's good concept Switched from [Updox](https://www.capterra.com/p/147554/Updox/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 23, 2022 Thank you so much for sharing your experience, Steve! We value your partnership and are excited to continue to make the experience a positive one for you and your organization. CF Crystal F. office manager Health, Wellness and Fitness ### "Let's talk has been a life saver." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2022 Pros The software was very user friendly. Was very easy for me to teach my counselors. Cons Other than having some minor issues with using an ipad. I have no complaints about this product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 23, 2022 Crystal, Thank you for the wonderful review! We truly value you as a customer and thank you for the time you took to do this. In response to the iPad issues you experienced - our support team was able to connect with the users having the issues and resolve this with them. Our system works on any type of device and our 24/7 support team will ensure your providers have all they need to be successful. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.