--- title: "IntouchCheck Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntouchCheck Software - reviews, pricing plans, popular comparisons to other Audit products and more." source_url: "https://www.capterra.com/p/203161/IntouchCheck/" page_type: "product" language: "en" --- # IntouchCheck Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IntouchCheck ## What is IntouchCheck? IntouchCheck™ is an enterprise-level inspection software that turns any smart device into a digital clipboard and easily rolls out standardized procedures to any location. Conduct inspections, audits, and collect data instantly from remote teams and drive high-value insights into your daily operations. Your customers expect and deserve a consistent experience regardless of when or where they visit your business. While you can't be everywhere at once, IntouchCheck™ can. ## What is IntouchCheck used for? [Audit](https://www.capterra.com/audit-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntouchCheck?[Manage this product listing](https://www.g2.com/products/intouchcheck/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntouchCheck 4.8 (5) VS. [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price $150 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (312) Value For Money 5.0 (5) Value For Money 4.7 (292) Customer Service 5.0 (5) Customer Service 4.7 (296) ## IntouchCheck alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jolt](https://www.capterra.com/p/146384/Jolt/) [4.6 (313)](https://www.capterra.com/p/146384/Jolt/reviews/) Starting price $89.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146384/Jolt/) [FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/) [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141080/iAuditor/) ## FAQs about IntouchCheck Overview ### What company size and specific industries is IntouchCheck built for? IntouchCheck is designed for multi-unit chains with more than 10 locations in retail, restaurant, petro-convenience, grocery, and hospitality. It is best suited to larger organizations that need to manage consistency and operations across multiple sites in these industries. Features and Usability ### What are the key features of IntouchCheck? IntouchCheck includes inspection management, audit management, incident management, and maintenance scheduling for field operations. It also offers checklists, forms creation and design, workflow automation, approval process control, and task scheduling. Reporting and oversight features include activity dashboards, audit trails, real-time reporting, and customizable reports. Integrations ### Which third-party tools and platforms does IntouchCheck integrate with? IntouchCheck integrates with Dropbox and Slack. These catalog integrations cover file storage and team communication, giving users direct connections to two widely used third-party platforms. Getting Started and Support ### What training and onboarding options does IntouchCheck offer? IntouchCheck provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps when needed. Getting Started and Support ### What customer support options does IntouchCheck offer? IntouchCheck provides email/help desk support, a knowledge base, and phone support. Users can contact the team through direct support channels or search self-service articles for guidance. No reviewer feedback is available here on response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,894 Audit reviews Capterra reviewers highlight these as the features buyers value most when choosing audit software: - **Audit Trail** (**50%** of reviewers rated this feature as critical) - **Compliance Tracking** (**55%**) - **Compliance Management** (**47%**) IntouchCheck supports **Audit Trail** and **Compliance Management**, giving teams a clear record of audit activity and tools to manage regulatory requirements in one system. However, it does not offer **Compliance Tracking**. Instead, it provides **Mobile Access** (**46%**), which can help staff complete audit-related work from different locations. Together, these features help businesses maintain visibility into audit processes, manage compliance tasks, and keep work moving across teams. Mobile Access 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Alerts/Notifications 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Workflow Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Forms Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Inspection Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards IntouchCheck 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Failed Inspection Tracking: Track and store information regarding failed inspections - File Storage: Store and access documents, forms, and photos in one centralized place - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Version Control: Track revisions and updates made to files and navigate between different versions - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Basic $150.00 Other,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AR Ajay R. President Hospitality ### "Great Auditing / QA Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 Great product. Pros The ease of use, their team is friendly and always ready to help. Cons Overall no complaints. From time to time I mentioned a best practice, which they listen to and often update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brooke J. Quality Assurance Admin Food & Beverages ### "Review of InTouch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2023 Pros The ability to make the audits have a variety of forms to fill out was very helpful. In addition the dashboards and other report pulling features make sharing the data easy. Cons I do wish more of the dashboards were downloadable into a pdf. The Question Summary specifically could be updated to be more scalable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rohini A. Quality Assurance Asst. Manager Hospitality ### "Great Resource " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 It has been great ever since we have partnered with Intouch Insight . I do wanna mention \[SENSITIVE CONTENT\], our support person has been incredible in ensuring we have the resources and tools to be able to efficiently perform our jobs!! Customer care can definitely make or break one's experience but this one is to stay !! Pros The amount of reporting and customization that was possible Cons Cant think of any substantial at the moment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristen W. Vice President of Operations Health, Wellness and Fitness ### "We Love Intouch Insight!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2022 Pros IntouchCheck has been great for our company & we have been using it for years. We primarily use it now for gym audits, but we use to use it in Finance for Cash Compliance purposes as well. When we upgraded our platform a few years back, they made it an easy and seamless process. This is a great tool to keep in compliance, ensure we are operating at the highest level and keeps everyone on our team accountable. Cons Honestly, can't really think of anything! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tristin W. Quality Assurance Manager Food & Beverages ### "Quality Program " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 22, 2021 Pros Multiple customization features + excellent top-tier customer service. Cons I wish some data was more easily exported from the Intelligence side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2021 Thanks for your great review! Glad to hear you are enjoying the customization features and that you feel our team is there to support you! Thanks for the feedback on the ability to more easily export data from Intouch Intelligence. It's something we're actively planning for and hope to have some changes coming soon! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.