# Google Contacts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Contacts Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/203196/Google-Contacts --- # Google Contacts Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Contacts ## What is Google Contacts? Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices. ## What is Google Contacts used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 703 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Contact Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Contact Management / 2026 - Sales Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Contacts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Contacts) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Contacts 4.7 (703) VS. [4.3 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price Contact vendor Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (654) Ease Of Use 4.2 (4,359) Value For Money 4.7 (413) Value For Money 4.3 (3,493) Customer Service 4.4 (377) Customer Service 4.1 (3,502) ## Google Contacts alternatives [4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [View all alternatives](https://www.capterra.com/p/203196/Google-Contacts/alternatives/) ## Who uses Google Contacts? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 158 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 158 reviews IT & Software Development 22% IT & Software Development 22% Administrative 12% Education & Learning 10% Marketing 10% Others 46% Top industries Based on 158 reviews Education Management 42% Construction 18% Writing and Editing 16% Health, Wellness and Fitness 13% Other 11% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.6 (208) 57.21% of 208 reviewers that rated this feature as important or highly important You get seamless import and export of contacts via CSV and other formats, making device changes and backups easy. Reviewers appreciate syncing across devices, integration with Gmail, and the user-friendly process, though some wish importing groups was simpler. Contact Database 4.7 (195) 57.44% of 195 reviewers that rated this feature as important or highly important Google Contacts offers a versatile and cloud-based contact database you can access and sync across devices. Reviewers appreciate easy organization with customizable labels, editing, and grouping. Some users report unwanted contacts are sometimes added automatically from Gmail accounts. Search/Filter 4.7 (180) 58.89% of 180 reviewers that rated this feature as important or highly important This capability helps you quickly locate contacts using names, numbers, or filters. Users think the search bar is fast, accurate, and time-saving, especially with large databases. Reviewers appreciate being able to merge duplicates and create groups efficiently. Shared Contacts 4.6 (164) 51.22% of 164 reviewers that rated this feature as important or highly important With shared contacts, you can easily distribute contact information to teams, family, or coworkers and set permissions. Reviewers appreciate the simplicity and speed of sharing, especially within Google accounts, though some find shortcuts for sharing less intuitive. Third-Party Integrations 4.2 (133) 41.35% of 133 reviewers that rated this feature as important or highly important It gives you integration with Gmail, Google Calendar, Android, iOS, WhatsApp, and Samsung Mail. Reviewers indicate syncing across platforms is smooth and APIs are available, though some mention integration with iPhones could improve. Interaction Tracking 4.2 (123) 37.40% of 123 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Google Contacts 12 features Application programming interface that allows for integration with other systems/databases Google Contacts offers a versatile and cloud-based contact database you can access and sync across devices. Reviewers appreciate easy organization with customizable labels, editing, and grouping. Some users report unwanted contacts are sometimes added automatically from Gmail accounts. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system You get seamless import and export of contacts via CSV and other formats, making device changes and backups easy. Reviewers appreciate syncing across devices, integration with Gmail, and the user-friendly process, though some wish importing groups was simpler. Operate/access software on iPad Devices Primarily serving startup companies Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process This capability helps you quickly locate contacts using names, numbers, or filters. Users think the search bar is fast, accurate, and time-saving, especially with large databases. Reviewers appreciate being able to merge duplicates and create groups efficiently. With shared contacts, you can easily distribute contact information to teams, family, or coworkers and set permissions. Reviewers appreciate the simplicity and speed of sharing, especially within Google accounts, though some find shortcuts for sharing less intuitive. It gives you integration with Gmail, Google Calendar, Android, iOS, WhatsApp, and Samsung Mail. Reviewers indicate syncing across platforms is smooth and APIs are available, though some mention integration with iPhones could improve. Get Advice We can help you find the software with the features you need. Features 4.6 (650) 4.6 Based on 650 reviews ## Pricing Value for money 4.7 (413) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (413) 4.7 Based on 413 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (377) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (377) 4.4 Based on 377 reviews ## User reviews Overall rating 4.7 Based on 703 reviews Filter by rating 5(544) 4(125) 3(27) 2(5) 1(2) Mentioned topic Sorted by most recent AM Anna M. Customer Service Agent Health, Wellness and Fitness ### "Google Pixel 9a native contact manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Pros I only use Google Contacts on my phone. It is reliable for adding numbers to email contacts I already have for phone calls or WhatsApp. Cons I can’t think of any part I like least. This native contact manager for my phone is the best it can be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brad A. Owner Civil Engineering ### "A Solid Concrete Base for all of Your Contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Google Contacts is reliable and I use it as my basis for storage of all of my contact information. It survives any and all of my phone service changes and works well with iPhone, Android, etc. Pros I have used Google Contacts as my accumulator for all of my contacts for over a decade. The value is excellent compared to any other service. It is very intuitive to use. It is easy to connect to any CRM system used in email marketing. It works seamlessly with my email system and the speed is second to none as there is no delay in my sent emails as with many enterprise email servers. I use my CRM integrally with my contacts for lead management and follow up management. Cons I have no cons after using the system for over a decade. Many contact systems are not compatible with others - this one works across the board with any system I have used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hamlet J. Director of Business Development Construction ### "Reliable. Syncs with everything I need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 My overall experience with Google Contacts has been good. It does what it says and says what it does. Pros super easy and i love that it integrates with my gmail account. I also like that it integrates well with my google calendar and syncs to my iphone. Super cheap. Customer support i've never had to worry about. Lead management is good because contacts are added automatically. For sure makes email management easy. Performance and speed is reliable. Cons I only wish it natively synced with my ServiceM8 crm, but i can just make zap for that. Or maybe a direct webhook. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth L. PRODUCT MANAGER Retail ### "GOOGLE CONTACTS - USE IT, AND ITS GREAT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2026 A solid, free contact manager that works best for personal use or small teams already in the Google ecosystem. Pros Google Contacts is simple and clean, syncs instantly across devices, and makes managing and searching contacts easy. Cons Limited customization, basic organization tools, and fewer advanced features compared to dedicated CRM platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Case Manager Mental Health Care ### "Always Needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy. Pros It stores every single phone number that I need and allows me to transfer them to any phone or tablet Cons It should have a way of noticing duplicate phone numbers so that I can stop from duplicating contacts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mariane Stephanie T. Manager Business Supplies and Equipment ### "with google contact, your contacts are always at the tips of your hands" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2025 Pros The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device. your contact are automatically available once you connect with your new device Cons the disadvantage is that if your cloud is already full, the new contacts will not be added and you will have to pay for more space before you can add more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christopher P. Attorney Legal Services ### "Why use anything else?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 28, 2025 I use Google contacts for work and personal. By using two separate Google accounts, I can keep my contacts separate but still have easy access to both. Pros It's easy to back up and restore my contacts across devices. It's free and very helpful. It also has great integration across other products. Cons No issues with Google contacts. I've been using it for years and never had any problems at all with the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ivory M. Training and Technical Assistance Coordinator Non-Profit Organization Management ### "Google Contacts keeps me organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 2, 2025 Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account. Pros The Google Contacts label feature and the ability to add contacts directly from an email have been beneficial. It eliminates the need to navigate multiple screens. Cons Sometimes when I update a label, the system takes a while to acknowledge the change. This adds time when creating bulk emails because I don't always trust the system to reflect the change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Justin K. Teacher and Technology Coach Primary/Secondary Education ### "Ubiquitous Access To Everyone I Know" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 I have found it to be a good experience that allows me to track phone numbers, emails, and even birthdays with ease. I like that I can layer each person with personal, business, home, and cell numbers and information. Pros I like that, like most Google products, it's ubiquitous. I enjoy the fact that I can find my contacts on my phone, computer, or any device in the world. I also appreciate that it is smooth in its use and function. Cons There are some issues that arise when there are duplicate contacts or information that seems separated. The good news, though is there seems to be more accountability from Google's integrated AI that finds these problems more readily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Kalli A. Instructor Performing Arts ### "Google Contacts " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 30, 2025 Pros Easy to input all sources of contact information for each individual person. Like the compatibility a specific person also has a Google account. Cons Contacts are hard to transfer from other systems (or I just haven’t figured it out yet). Easier to use if person has a google account. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Too hard to use and wanted everything in the same place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)