# Page 2 | Google Contacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Google Contacts the right Contact Management solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203196/Google-Contacts/reviews

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Google Contacts

4.7 (700)

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Last updated March 13th, 2026

# Page 2 - Reviews of Google Contacts

## Showing most helpful reviews

Showing 26-50 of 700 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rooshan W.  
Medical officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Google Contacts Review "

December 5, 2024

5.0

Overall, my experience with Google Contacts has been good. It’s convenient to keep all my contacts in one place, and syncing across my devices saves me time. I like how I can organize and search for contacts easily. However, occasional syncing issues and managing duplicates can be frustrating. Despite this, it is a helpful tool to keep my contacts organised.

Pros

Google Contacts is easy to use and keeps all my contacts in one place. It syncs automatically across my devices, so I always have updated contact information. I can organize contacts into groups, add notes, and search easily. It’s free and works well with other Google services like Gmail and Google Drive.

Cons

I find some cons of Google Contacts: It needs an internet connection for syncing, and sometimes the sync doesn’t work properly. Managing duplicates can be tricky, even with the merge feature. If I accidentally delete a contact, it is very difficult to recover it.

Review Source

TS

Tenai S.  
Meta Ads Specialist  
Internet  
Used the software for: 1-2 years

### "The contact what I needed"

April 22, 2025

5.0

Pros

I love this contact app for its reliable contact sync across my devices. Google Contact offers the possibility to use it directly in Google Calendar

Cons

I haven't found any major cons with it — on my phone, I replaced the native contact app with it, and since then I don't spend time manually entering contacts when I need them on my computer

Review Source

SW

Stephanie W.  
Kids Director  
Religious Institutions  
Used the software for: 2+ years

### "Google Contacts Review"

March 12, 2025

4.0

For the most part, Google Contacts is simple and effective in organizing contact information for people important to me.

Pros

The ease of organizing contacts that I frequently communicate with.

Cons

Contacts sometimes seem to auto-save, keeping track of indirect email addresses from companies that aren't actually email contacts.

Review Source

TC

Tricia C.  
UX Designer  
Publishing  
Used the software for: 2+ years

### "Helped me saving my contacts on cloud."

November 12, 2024

5.0

The whole multiple list problem was removed with Google Contacts and now I know that I have all the information available when required. A straightforward tool I love, because it keeps me in touch with most important persons.

Pros

All my connections are organized and at my fingertips in Google Contacts. I appreciate how well it works with other Google products. It can automatically pull in Gmail contacts, you can import from other platforms, and you have access to your contacts on any of my devices. It is easy to find the right contact via a powerful search function and its clean interface.

Cons

Google Contacts does more than the basics, but it doesn't have everything you might want when it comes to advanced contact categorization (like tags, for instance), or relationship management.

Review Source

MC

Maria C.  
Owner  
Retail  
Used the software for: 2+ years

### "Google Contacts "

December 8, 2024

5.0

I regularly use an Android phone for professional and personal use, so using Google contacts is going to be My automatic default, however, it is a good one and I don't think that I would have to download another address or my contact manager to be able to have everything I need in contacts.

Pros

Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people.

Cons

Contacts without a name automatically get saved to the bottom of the list, I generally prefer this to be at the top so it reminds me set those names.

Review Source

NP

Narender P.  
Customer Service Officer  
Real Estate  
Used the software for: 2+ years

### "Google Contact Review"

December 7, 2024

5.0

Pros

We deal with approximately 100 clients daily, and we need to maintain the contact books. Google Contacts is very useful and plays an important role in saving contacts. I have been using the Google Contacts service since 2015, and I have my 8-9-year-old contacts.

Cons

Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday

Review Source

RW

Rickilee W.  
Founder  
Writing and Editing  
Used the software for: 2+ years

### "Google Contact"

January 15, 2025

5.0

A solid tool for managing contacts across devices

Pros

Syncs easily between devices. The interface is user-friendly, and the ability to label and organize contacts is helpful

Cons

Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome

Review Source

JP

Jan P.  
blogger  
Writing and Editing  
Used the software for: 2+ years

### "¡Google Contacts es la herramienta perfecta para mantener mi red de contactos organizada!"

December 4, 2024

5.0

¡Simplemente genial! Google Contacts es una herramienta imprescindible para cualquier persona que necesite gestionar sus contactos de forma eficiente, ¡y más aún para un blogger como yo!

Pros

Google Contacts me permite tener todos sus datos en un solo lugar, actualizados y accesibles desde cualquier dispositivo. ¡Se acabó eso de perder tarjetas de visita o tener la agenda llena de números sueltos!

Cons

La verdad es que no le encuentro ninguna pega. Quizás echo de menos alguna opción para segmentar los contactos de forma más visual, pero es un detalle menor.

Review Source

CP

Chassisq P.  
Office Assistant  
Construction  
Used the software for: 1-2 years

### "Google Contacts"

November 22, 2024

5.0

Overall, google contacts is an easy way to have contacts whenever needed.

Pros

It is awesome that google contacts can be accessed from the computer or phone.

Cons

Sometimes contacts get duplicated which is a downfall.

Review Source

PA

Prasad A.  
ASE  
Higher Education  
Used the software for: 2+ years

### "Google Contacts: A Simple and Effective Method to Safeguard Our Contacts"

September 7, 2024

4.0

For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them.

Pros

In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices. By using Google Contacts, you can conveniently access your address book from any location where you connect to Google services. Additionally, Google Contacts automatically backs up your address book within your Google account.

Cons

Google Contacts has no significant disadvantages, making it extremely useful for both personal and business purposes.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 2+ years

### " Safe And Easy To Use "

July 3, 2024

5.0

The experience with google contact is good because it helps in keeping my contacts safe. The safety system is secure no one can easily access my private information.

Pros

Quick response in terms of sharing contacts, importing and exporting. The ability to recover the contacts even if the phone or mobile card are misplaced or damaged.

Cons

Requires internet always to work perfectly. My contact have not been easy to access offline. This posses a challenge for me in the event that I can not access the contacts.

Review Source

CW

Chris W.  
Account Manager  
Insurance  
Used the software for: 2+ years

### "Google Contacts"

August 11, 2024

5.0

Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate. Editing, adding and exporting contacts is easy.

Pros

The best thing on Google Contacts is availability. The app is cross platform, I use it on Android and IOS devices and as a web app. Syncronization between the devices is very fast.

Cons

From my point of view, there are no dislikes to Google Contacts.

Review Source

Moonga S.  
Software engineer  
Computer Software  
Used the software for: 1-2 years

### "Google contact review"

June 28, 2024

5.0

The experience with google contact is good because it helps in keeping my contacts safe

Pros

Quick response in terms of sharing contacts, importing and exporting

Cons

Requires internet always to work perfectly

Review Source

BAF

Bogdan Alexandu F.  
Stock Manager  
Automotive  
Used the software for: 2+ years

### "Easy to manage contacts"

June 16, 2024

5.0

I can say I use Google Contacts since its first integration with Android. Works very good and makes contact management easy. I totally recommend.

Pros

Google made importing and exporting contacts very easy to use. Contact management like editing and deleting can be made fast without and hassle from any device. Sharing the contact list with colleagues and departments is another plus feature from Google Contacts.

Cons

There are no cons worth mentioning for Google Contacts.

Review Source

AV

Albert V.  
Manager  
Civil Engineering  
Used the software for: 2+ years

### "Google Contacts"

June 22, 2024

5.0

I am using Gogole Contacts since the app was launched. It syncs very fast on all devices and emails.

Pros

I want the best contacts management system and this is Google Contacts. I syncronize Google Contacts with all devices, Android and IOS. I manage and edit every contact from the browser and is immediatly syncronising on all devcices. Is easy to use and importing/exporting is a piece of cake.

Cons

Noting to say against Google Contacts, works good for me.

Review Source

BC

Benjamin C.  
VP Operations  
Computer Software  
Used the software for: 2+ years

### "Google Contacts Review - It's Good"

June 20, 2024

4.0

We have been using Google Contacts for many years now and have found it to be reliable and a good tool for managing our contacts. Its integration into other products, like Gmail and Google Calendar, make it easy to keep my contacts organized and accessible.

Pros

On the plus side, it integrates well with our other Google products (we use Workspace). It's easy to use and navigate. Its search functions are helpful.

Cons

On the negative side, it has limited customization options. It also has occasional syncing issues when using it with other devices.

Review Source

AI

Alessandro I.  
autista  
Computer & Network Security  
Used the software for: 2+ years

### "Gestore di Contatti economico ed efficace"

June 17, 2024

5.0

ottima , fa il suo lavoro egregiamente senza problemi

Pros

la sua semplicità nella gestione dei contatti e la sua rapidità nella ricerca

Cons

potrebbero implementare funzioni aggiuntive che renderebbe più piacevole il servizio

Review Source

BR

Busol R.  
Manager  
Retail  
Used the software for: 2+ years

### "Nice way of Managing contacts"

June 1, 2024

5.0

Pros

I love that it helps me create contact groups and include specific contacts within each group though these contacts may overlap. I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the group name

Cons

Maybe the look and feel and the navigation can improve a little bit

Review Source

LAS

Liaqat Ali S.  
Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "The smartest ever Contacts Manager till date"

January 10, 2022

5.0

I simple love Google Contacts for its ease of use and accessibility but more for its contacts syncing with Gmail, as being a careless smartphone user I often get my phone broken or render it unusable, bit due to it I do not have to worry about losing my contacts.

Pros

Google Contacts is the most useful easy to use contact manager that I have ever used. It has a very minimal, clean and simple user interface. Saving and editing contacts is very easy in it, and its vast integrations allows you to directly save a contact from another app (like whatsapp, SMS manager, email etc) to it. You can save multiple sort of information and contact types like phone number(s), email, fax, physical address(es) and even birth days along with assigning different labels to them. Contacts can also be assigned photos that it usually auto fetch if they have uploaded one to their profile. It enables you to share contacts easily and support multiple channels for contact sharing. searching a contact is very easy and fast and can be done by wither writing name or number in the dial pad. Along with saving contacts in traditional way to phone and SIM memory, you can choose to save them to your Gmail account, thus you never lose your contacts even if you lose your phone and can sync your contacts to a new device just by logging in to your Gmail account. it also allows you to group contacts on different basis, which is very useful and make life easy, if you communicate same thing to group of people regularly.

Cons

Google Contacts in my opinion has only one serious issue, which is that when you login through your Gmail id on another android device, that device with out any delay syncs with your contacts. Google Contacts should make a mechanism due to which before download contacts it should ask for specific permission regarding it.

Review Source

VR

Verified Reviewer  
Corporate Quality Assurance Specialist  
Food Production  
Used the software for: 2+ years

### "Great Software for Organizing Contacts"

October 19, 2022

4.0

Using Google Contacts for organizing my contacts is a great choice. I can categorize and label my contacts into personal and work. Management of the data is also a breeze action. I just wish that the privacy settings can be changed easily on however the user wants to.

Pros

I really like the sleek and simple interface of Google Contacts. It easy to use and navigate into. Integrating the software with Gmail is so useful and saves time since you can send emails to a group of people.

Cons

I am not quite sure about the privacy of the software. The functions and options regarding the privacy and confidential settings of the software is kinda hidden and you need to go deep into the settings to change it.

Review Source

SA

SUMMER A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Versatile, free and very powerful"

July 31, 2021

5.0

I love it. I use it all the time and have both my personal and business contacts on it. I have never lost a contact or had a corrupted contact card. It is very stable and super easy to use.

Pros

I love the fact that as long as I know my gmail password I can have access to my contacts on any device. I can set this up on multiple phones / tablets etc. I can access it on firefox, google chrome samsung internet and safari. It is available in google drive and will update all devices attached as long as synced with net. There are a lot of fields of information that you can customize giving you a very comprehensive contact profile. You can save their location to this too and this automatically syncs with google maps. When you open up their profile you know what platform they can be reached on (eg whatsapp, signal etc) and you can contact them directly through the app. Additionally you can migrate the contact to another gmail account as I have done without having to re type everything in. There are many apps that will access the data here without glitches, I guess they make it compatible. It is unbelievably easy to use, does not need training, self explanatory and FREE. It is stable.

Cons

Actually I have not found any issued with the app. I have stopped using all other contact apps and only use this one now, for personal and for business. The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access it on Mac and must do so through firefox, chrome etc.

Review Source

GM

Gladys M.  
Self Employed  
Education Management  
Used the software for: 2+ years

### "Google Contacts - Making Your Business Life Easier"

July 3, 2021

5.0

Pros

I like the fact that I can track all my emails and communication with my contacts/businesses e.g. information like contact details of those individuals/businesses, dates and subject that was discussed.

Cons

The only thing I can say is sometimes a disadvantage to me is the fact that, sometimes I use one of my gadgets/computers to train others/students, and if I use Google Contacts on them, my address book is automatically backed up in my Google account, and therefore my private data is exposed easily.

Review Source

Charles R.  
Team leader  
Civic & Social Organization  
Used the software for: 2+ years

### "Google Contacts Review."

January 10, 2022

4.0

My experience with Google Contacts has been a stellar one. Having switched devices and accounts severally in the past, Contacts has ensured my contact information is intact all through.

Pros

What really stands out in Google Contacts is the cloud storage of the contact database which makes it accessible anywhere on any device. The management of the data is also a great feature as editing and adding new data is well simplified.

Cons

Sometimes contacts cannot be saved on a local device to be synced later which discourages offline users.

Review Source

SS

Sachin S.  
Business Development Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best Contact Management Tool"

January 12, 2023

5.0

Overall, Google Contacts is a complete solution for Contact Management throughout all devices for real-time synch and backup of contacts. The search and filter tools in Google Contacts are useful to find contacts from a large database. It's very easy to import and export contacts in Google Contacts and also easier to synch and backup contacts.

Pros

Google Contacts is one of the best contact management tools in the market for storing contacts and managing your contact lists. We can store unlimited contacts along with alternate numbers, email addresses, and other details associated. All the contacts are synched in real-time and there is always a backup available so we never lose any contact.Google Contacts is easier to import and export contacts and it is easy to integrate it with other third-party services.

Cons

Google contacts are the most reliable and complete solution for managing contacts and I haven't found any big issues in managing contacts in the last 5 years of my usage.

Review Source

Fray Agustin G.  
Director de proyectos  
Civic & Social Organization  
Used the software for: 2+ years

### "Gestor de contactos "

October 24, 2022

5.0

Al principio hacíamos todo de manera manual, hasta que descubrimos que podíamos gestionar digitalmente los contactos, agregar información de los mismos y vincularlos a las áreas de apoyo más fácilmente.

Pros

Es fácil de utilizar, se puede vincular fácilmente a otras aplicaciones dependiendo del uso y seguimiento que desees realizar de tus contactos. Al ser una aplicación de Google podemos tener nuestra base de datos de contactos siempre a la mano.

Cons

Un aspecto negativo, y es por temas de seguridad, es que no permite vincular o utilizar en dispositivos dela marca Huawei, esto obliga un poco a tener en mente que equipos eléctricos hay que adquirir.

Review Source

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