# Page 3 | Google Contacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Google Contacts the right Contact Management solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203196/Google-Contacts/reviews

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Google Contacts

4.7 (700)

[View alternatives](https://www.capterra.com/p/203196/Google-Contacts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Google Contacts

## Showing most helpful reviews

Showing 51-75 of 700 Reviews

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Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Development Associate  
E-Learning  
Used the software for: 2+ years

### "Get the best Contact Management tool."

February 9, 2022

4.0

Awesome!! As I can save contacts without having any problems anywhere, and keeping them safe and saved over a database.

Pros

Adding additional information like birthdays, company and the post they hold there, with additional options like mail, address are so good and they even don't charge.

Cons

Sometimes even if you save your contacts here, in case your phone gets formatted most of contacts are recovered. Still many contacts of mine were lost.

Review Source

SK

Samuel K.  
Consultant  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great Software for Organizing Your Contacts!"

March 21, 2021

5.0

Pros

What I like most about this software is the layout of the screen on which all of one's contacts can be found, which ultimately allows for a simple and efficient search for a piece of contact information when it is needed. This software serves as an excellent tool in terms of being able to save important phone numbers, email addresses, physical addresses, and the like. What I also very much like about this software is that a user is able to sync his or her contact information from their smartphone, for instance, onto the Google cloud, which would in turn allow that individual to keep their vital contact information safe in case their smartphone, tablet, or similar device gets lost. Once that individual gets a new device, he or she would be able to obtain their entire contact list and sync it to the new device from the Google cloud, as long as all of the contact information was saved beforehand. As such, I would undoubtedly recommend this software to anyone who has an important contact list and is interested in saving it in the cloud such that it would never get lost.

Cons

There is honestly nothing that I do not like about this software due to the fact that it is about to carry out all of its expected functionalities in a consistent manner without any glitches, at least in my experience using it for quite a while now. All this software is made to do is to store contact information, and it does that task exceptionally well, even more so that other alternatives such as the typical contacts app on a standard smartphone, which in most cases would only store that information locally, instead of being stored on the cloud. All of this reasoning is why I have not much to report on the negative front in regards to this particular software.

Review Source

ARC

Amilkar Rolando C.  
Coordinador  
Machinery  
Used the software for: 2+ years

### "Mis contactos a mi alcance en todas pares y en cualquier dispositivo con Google Contacts"

July 5, 2023

5.0

La experiencia personal y empresarial ha sido bastante buena y satisfactoria, se tiene toda la información de contactos a alcance siempre sin excepciones.

Pros

Este servicio es muy sencillo de usar así como de implementar en las diferentes actividades empresariales llevadas a cabo, Su fácil uso y manejo, además de la interfaz muy amigable con el usuario lo convierte en una excelente herramienta n el día a día. Al permitir administrar y acceder a la agenda virtual desde cualquier dispositivo se genera un ahorro de tiempo y un ¡a mayo eficacia en cuanto al contacto directo con diferentes clientes y persona relacionadas con la empresa, estando al alcance de todo el personal.

Cons

En general el servicio es muy bueno y fácil de usar, por lo que no presenta mayores inconveniente para su uso. Sin embargo algunos aspectos siempre pueden merarse, como la capacidad de almacenamiento de la que se dispone en los planes gratuitos, ya que se debe adquirir un plan de pago cuando se ha llegado al limite, sin embargo este coste no es tan elevado en función a los beneficios que se obtienen.

Reason for choosing Google Contacts

Ofrece el mejor servicio y las mejores opciones y facilidad de uso si se compara con plataformas que ofrecen cosas similares.

Review Source

SB

Sanchit B.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Better than the alternatives, but got some ways to go"

February 18, 2022

4.0

Contacts can be useful for keeping track of my recent interactions with people and quickly pulling up their contact info. However, it is not as feature rich as it has the capability to be.

Pros

\- Both the web UI and the android UI is really aesthetic in typical google fashion - I like being able to create multiple contacts as a comma separated list - If you add an email for a contact, you will see your email conversations with them. If the contact is within your google workspace, their name/contact info/manager etc. gets populated automatically which is super useful. - Labels can be useful for quick filtering, e.g. by team - Custom fields, when the default fields fall short, can be super useful. I use these in a personal setting to keep track of when I last talked to a person. - Integrates well with google's own suite of apps

Cons

\- Importing contacts is not quite smart, I get lots of duplicates if I export and import the same file after making edits. Uploading when setting up your account is a much better experience though. - Not much in the way of third party integrations within contacts itself, seems like a miss to not have some sort of facebook/instagram/linkedin integration. You are able to provide links to those profiles as a field however. -

Review Source

AS

Ayham S.  
accountant  
Accounting  
Used the software for: 2+ years

### "Use Google Contacts and save your contacts forever"

July 20, 2022

5.0

The integration of Google Apps and extensions has been always excellent and perfect for someone like me who works as an accountant and has daily contact with clients. Adding Google Contacts has made many tasks easier for me. Everything is ready in one click. See all contacts with phone numbers and two email addresses. So I highly recommend Google Contacts.

Pros

Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear of losing contacts on your phone, whether the phone is lost or broken, you can download all your contacts in one click. Google Contacts is an easy-to-use and reliable tool that integrates perfectly with Gmail. With Google Contacts you can create personal mailing lists, which saves you a lot of time and effort. All of these features have made Google Contacts indispensable, both in my job and in my personal life.

Cons

I have been using google contacts for more than 4 years and never had any real problem with google contacts; I hope sync will be improved by doing it manually so that I can control sync when I want and on the device I want; I am very satisfied with google contacts. I highly recommend it.

Review Source

RZ

Rana Z.  
Field Geologist  
Oil & Energy  
Used the software for: 2+ years

### "The most dynamic Contacts manager ever.."

August 7, 2022

5.0

Its been nearly ten years now since I started using Google Contacts and am still using it because they always keep it up to date by constantly rolling out updates and making it even better.

Pros

Google contacts is undoubtedly the most popular and widely used contact manager today. Its simple yet intuitive interface makes it easy to use even for the very novice users. You can save variety of information like phone numbers, emails, physical addresses and even birthdays to a contact. Sharing contacts is very easy and needs only a few taps. It auto fetches contact photo to the thumbnail if they have assigned one. The most significant feature that Google contacts offer is that it automatically saves all your contacts to your Gmail account, which then automatically syncs to your new device when you log in using your Gmail thus you never lose contacts if you lose phone or break it. Its contact search is also very smart. Being a Google software it automatically integrates with almost all Google apps and many third party apps so you don't need to alwas type contact info manually in them.

Cons

Throughout the time that I have used Google Contacts from the start till now, I don't remember if I have encountered a problem using it, not even the mere hanging or auto shutting.

Review Source

Juanita C.  
Comunicadora Social  
Writing and Editing  
Used the software for: 2+ years

### "Agenda personal "

April 18, 2023

4.0

Mi experiencia ha sido buena, lo que más resalto es la tranquilidad de saber que cuento con un backup de mis contactos en mis dispositivos.

Pros

Lo que más me gusta de Google Contacts es que tengo todos los contactos sincronizados y actualizados en todos mis dispositivos, puedo acceder a ellos cuado quiera. Además Google Contacts es muy fácil de usar e implementar. Es excelente poder importar y exportar mis contactos, se que siempre tengo un un respaldo de mis contactos.

Cons

Es una herramienta muy básica y hasta el ahora no he tenido inconvenientes con su uso.

Review Source

ibrahim A.  
Formateur  
Computer Hardware  
Used the software for: 1-2 years

### "Meilleur application de gestion et stockage de contact gratuit "

January 5, 2024

4.0

J'utilise cette application pour la synchronisation de mes contacts sur plusieurs appareils, pour enregistrer automatiquement des contacts issues des mails lors de mes formations.

Pros

La synchronisation automatique des contacts, le stockage illimité des contacts sur le cloud.

Cons

Il faut une connexion moyenne pour pouvoir faire la synchronisation des contacts.

Alternatives considered

[Google Photos](https://www.capterra.com/p/253103/Google-Photos/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Review Source

Edward H.  
Professional Property Advisor  
Real Estate  
Used the software for: 2+ years

### "I don't know how life (especially my work) would be like without Google Contacts"

October 7, 2021

5.0

I love Google Contacts and I have been using for more than 7 years now and I will have to say that Google Contacts is like your Wifi. You don't look for it or think about it when it is working perfectly fine (especially most of the time it runs background) but when it is not working or you do not have it...that's when you REALLY feel the NEED!

Pros

Nowadays they ship most phones with Android and of course Google with it. But the most important thing is that I can keep both my iPhone and Android smartphone both synced and updated contacts! Honestly it's the best part (you can search for guides / tutorials in YouTube you should find it)

Cons

I really can't think of any for Google contacts? Especially with the fact that the service is provided with free-of-charge?! It's unbelievable!!

Review Source

CB

Chris B.  
Content Writer  
Writing and Editing  
Used the software for: 2+ years

### "Google Contacts made my rolodex and address books obsolete."

August 5, 2021

5.0

I am very impressed with the amount of information you can put into a Google contact. Everything you need to remember who that person is or to be reminded of birthdays and anniversaries, spouses and children and more. My little black book was nothing compared to Google contacts.

Pros

The contacts I add are synchronized with my phone. I can sort them by first name or last name, and that is in alphabetical order. I can put in any information and details in 1 contact. Anything you can think you might need, there is more room to add.

Cons

If I am not connected to WiFi when putting a contact in my phone or Contacts, the new additions won't synchronize in. There is no manual way to get them to synchronize the new additions in. So I have to remove it and put it back in making sure I am connected to WiFi first. It would be nice to have synchronize button or have it auto synchronize like Google Calendar does.

Reason for choosing Google Contacts

It was offered by Google and I decided to try it. One of the best decisions I ever made.

Review Source

VR

Verified Reviewer  
AutoCAD Expert / Construction and Design Coordinator  
Hospitality  
Used the software for: 2+ years

### "My Google Contacts"

February 26, 2021

5.0

Pros

I am using google contacts when I purchased my 1st android phone, here I want to share a short story behind it, I had a normal black screen mobile phone named Nokia x2-02 and one day when I was returning from my college the phone was missed somewhere and I searched everywhere because I had a lot of contacts saved in my phone memory and sim as well but it was useless and due to this incident I lost my old friends numbers also several relatives that was a very heavy loss so one of my friends suggested me to switch to android mobile and it has a applications which can gives you a ultimate solution and you will not loose again the contacts again in your entire life so I have purchased the android phone and by the time I save my number one by one and now after couple of years no any incident reoccurred and Google contacts saved my all numbers to its cloud, thanks God ! it is a very useful and beneficial applications and now I know that if I will change my phone so it will be no issue although no need to save and convert or write again, Thanks Google team you are awsome!

Cons

Overall its a good application as I defined but the least part which I likes is the download contacts feature in excel format , it should be like a report although its fine !

Review Source

Sarah C.  
Speech Language Pathologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not impermeable but at always present"

May 1, 2021

5.0

Privacy be damned...I'd rather have my contacts secured, safe in the Google-sphered every SINGLE time I've needed them, wanted them, looked for them, or lost them. They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about!

Pros

Google makes phone switches, losses, steals, or the panic the second you drop your phone on to the hard sidewalk (it's never over the couch) a thing of the past...well at least as far as data backups are concerned. Even when I wasn't prepared to have a phone "die" on me, Google's contacts always \*always\* have made the switch with me, and usually before me, and usually without my help. It's a huge relief to know my 971 contacts are safely backed up, considering I don't know or remember who half of them are anymore, but at least thanks to the ease and functionality of Google, I can keep those numbers until I want to kick em to the curb \*but not literally speaking this time!

Cons

The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded explanations that are 13 layers of inception deep, but getting to ALL the places you need to in order to turn off/change some of the privacy features is a really hidden hiccup.

Review Source

JOSEPHINE K.  
Entrepreneur  
Computer Software  
Used the software for: 1-2 years

### "My Google Contracts Review"

December 20, 2020

4.0

Pros

I like this software most is because of the way it synchronizes the email addresses from other mail servers.

Cons

The least I like about this software is its contacts functionality where the contacts id photos are not exported.

Review Source

KW

Kelly W.  
Home health aide  
Hospital & Health Care  
Used the software for: 2+ years

### "Have all your contacts in one space"

February 11, 2022

5.0

Absolutely great! Can't complain!

Pros

I like that I am able to have all my contacts in one spot. I like that I do not have to toggle apps when looking for an sending information to coworkers. I also love that when you put a contact in it automatically saves to your goggle account so I can find my information on different devices.

Cons

I haven't found anything that I do not like about this product. It has helped me and made my life a lot easier.

Review Source

VR

Verified Reviewer  
Designer  
Design  
Used the software for: 2+ years

### "Google Contacts Review"

June 8, 2021

5.0

This software provides the best experience in the event one loses their phone, laptop, or contact he or she can easily access them once they log in to google or their google account.

Pros

The software makes it easy for one to store and keep their contact information safe and available at any time.

Cons

It can only be accessed by a person who has a google account and also able to access an internet connection or smartphone.

Review Source

VA

Varun A.  
IT  
Education Management  
Used the software for: 2+ years

### "Google Contacts : An excellent contact management system"

August 14, 2023

4.0

Google Contacts is an all-in-one solution for managing contacts that syncs and backups contacts in seconds across any device.

Pros

Google Contacts is the most effective contact sharing and management tool I've found, and it's completely free to use. All of my contact details, including email addresses and phone numbers, is consolidated on this particular tool and can be readily retrieved from any additional tool or software that is linked to it.

Cons

There is really absolutely nothing I dislike about this tool because it consistently performs many of its intended features with out any issues, certainly in my experience of by using it over quite some time.

Review Source

vN

vinay N.  
IT  
Education Management  
Used the software for: 2+ years

### "Simplified Contact Management: Google Contacts"

November 14, 2023

4.0

I utilize it for managing my emails and scheduling meetings, and Google Contacts will consequently streamline the process of reaching out to them whenever necessary.

Pros

It enables you to organize contacts, providing the flexibility to include multiple phone numbers, addresses, and email addresses for each contact, in contrast to a typical address book. Additionally, it streamlines the process of adding and deleting connections across various platforms.

Cons

I've been struggling to understand how to set it as my default contact list when saving a new contact.

Review Source

SS

Shivam S.  
Assistant Category Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Review on Google Contacts"

March 18, 2023

5.0

It offers a range of features, including advanced search and filtering, contact synchronization, and smart suggestions for managing and organizing contacts. However, i find the platform to be limited in terms of customization and offline functionality, Overall, Google Contacts is a solid choice for individuals and businesses looking for a reliable and easy-to-use contact management solution.

Pros

Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team members.Google Contacts automatically synchronizes with other devices of mine or the devices where in my google account is logged in.

Cons

While Google Contacts integrates seamlessly with other Google services, such as Gmail and Google Calendar, it may not integrate as well with other third-party tools and platforms, which is a big concern for me as i rely on a range of different tools for my daily work.

Review Source

Suryani A.  
Web Application Developer  
Telecommunications  
Used the software for: 2+ years

### "Shares contact list easily"

October 11, 2021

5.0

Pros

Google Contacts is the best contact sharing and management that i have come across and is free to use it. All of my contact list, from email contact and phone number contact list are merge on this single application, and can be called back easily from any other service or software that are linked with it.

Cons

This application is simple to be used and do its works perfectly, and i don't see anything negative with it that make me dislike it. They might need to add more feature or revamp some of the feature to make it more user friendly, but the current feature is more than enough for me to work with it.

Review Source

DD

Devon D.  
Public Health Nurse II  
Hospital & Health Care  
Used the software for: 2+ years

### "Easily Manage your Contacts"

July 5, 2023

5.0

I love being able to use Google Contacts with all my other Google programs. Easy to add contacts, and love all the features available.

Pros

Easy to use and already integrated with all my other Google products that I use at work daily. I love being able to label contacts so I don't have to enter in each individual email when I need to send multiple people the same email each time.

Cons

Somestimes can be hard to integrate new things into a contact or to delete a contact no longer used such as a new number or email.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Email works better with Google. Google is also much easier to use.

Review Source

Jakia H.  
Research Assistant  
Market Research  
Used the software for: 2+ years

### "My online Address Book"

September 6, 2021

5.0

My overall experience is really good about this platform.

Pros

Google contacts is not only an important platform but also a trustworthy software for keeping safe important numbers, addresses etc. I am using it for many years and i am honestly pleased to have this masterpiece from Google. It’s easy to use and user-friendly interfaces made it more amazing. If anyone have this software then no tension for important numbers if he lost his phone. It’s really helpful for our daily life.

Cons

I have no cons about this platform because it is really excellent and helpful.

Review Source

cV

craig V.  
Artist  
Music  
Used the software for: 2+ years

### "Google contacts review"

June 21, 2021

5.0

The thing is easy to figure out and interesting stuff can be found out to better socialize with friends cause it seggessts stuff

Pros

I like how it uploads contacts from my gmail google contacts account to a new phone. I hate adding them in manually

Cons

The problem is i have 4 gmail google contacts accounts and a samsung account and i never know which one to save it too wish i could choose all at once

Review Source

Mashal A.  
Senior Network Engineer/ Network Supervisor  
Education Management  
Used the software for: 2+ years

### "Google Contacts.. Never lose a contact."

May 10, 2021

5.0

I have been using Google Contacts for more than 9 years, and it has become a part of my personal, work and social life. With Google contacts, now I being a care less person, don't have to search for and write each contact whenever I get my phone lost or broken.

Pros

The biggest quality of Google contacts is that it backs up your entire contact list along with all the individual details to your Gmail Id, which makes it easy to access your contacts anywhere and on any device just by syncing that device with your Gmail. Unlike traditional address books, it gives you the freedom to add as many contact numbers, addresses and email IDs to a single contact, and assign labels to them. Also importing and exporting contacts to other platforms is very easy with it.

Cons

Often when you login your Gmail on another android device, it automatically syncs/ download your contacts to that device without asking/ alerting about that specifically.

Review Source

Gem T.  
Manager  
Education Management  
Used the software for: 2+ years

### "Contacts Synchronized Across Platforms"

May 18, 2021

5.0

Overall a very good software and easy to use. I recommend some changes regarding synchronization across multiple email addresses and platforms, but other than that this software is a useful tool for my businesses and much easier than a hard-copy pen-and-paper address book.

Pros

I love that I can synchronize my contacts between my phone, emails, and other platforms with just the click of a button. When I add new contacts to my phone I even have the option to add them to my Google Contacts instead of my phone contacts, which makes emailing people later a huge convenience! As someone who has multiple emails for the various jobs she performs, I recommend using Google Contacts to keep all your contacts organized.

Cons

Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors. This can occur if I have the same contact in two separate email contacts, in which case both contacts will appear on my phone. I had to de-synchronize one of my business emails from my phone contacts to ensure that my phone contacts stayed organized and clean.

Review Source

Jair Alexander A.  
Logistica  
Logistics and Supply Chain  
Used the software for: 2+ years

### "La mejor agenda de contactos "

April 22, 2023

5.0

Fácil manejo y aprendizaje de la aplicación , muy buena experiencia

Pros

La facilidad de manejar la aplicación y tener contactos , hacer copias de seguridad y facilidad de busqueda

Cons

todas las funciones son buenas y adaptativas para los usuarios

Review Source

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