# Page 6 | Google Contacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Google Contacts the right Contact Management solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203196/Google-Contacts/reviews

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Google Contacts

4.7 (700)

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Last updated March 13th, 2026

# Page 6 - Reviews of Google Contacts

## Showing most helpful reviews

Showing 126-150 of 700 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Managing Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "A safe and reliable contacts organizing tool"

June 21, 2021

5.0

Retrieving contacts is that fast.

Pros

On Google contacts, contacts are saved in many categories and with extensive information. It allows one to capture information like the physical address, employer, and job title. Its extensive search function on the other hand will help one access a contact faster if it were that you only remember a person's physical address or say job title. Google contacts integrate with other Google products and this makes it easy to use it alongside other Google products. Contacts on Google contacts can be sorted into groups and arranged as per either the first names or last names depending on how one wants his or her contacts to appear. The memory provided by google contacts is great. Using this memory helps store a large number of contacts without having to delete others to create space as it is in other contact storage. In any case, if you make changes on a contact, Google contacts saves it automatically.

Cons

Of the few months I have used Google contacts, I can say I have no bad experience with Google contacts.

Reason for choosing Google Contacts

Google contacts provides enough memory for contacts. Google contacts is easy to use and has reliable online support. It is faster and reliable.

Review Source

VR

Verified Reviewer  
Graduate Research Assistant  
Research  
Used the software for: 2+ years

### "Seamless storage of contacts"

November 28, 2021

5.0

Having not to worry about losing contacts. You get your contacts everywhere.

Pros

It's very seamless and proposes to remove duplicate contacts! When you are working with 100s of contacts having the remove duplicate is great. In addition, if you accidentally remove contacts you can get them back.

Cons

I wouldn't say there is any. The UI could have been better. It also doesn't prompt when you accidentally delete all your contact.

Review Source

AK

Abbas K.  
Geologist  
Environmental Services  
Used the software for: 2+ years

### "Google Contacts. A must have for detailed and organized contacts. "

April 21, 2021

5.0

I have been using Google contacts for years now. Thanks to it that now I don't have to write each contact one by one in my new phone, when the old one gets broken or lost.

Pros

Google contacts is by far the best tool I ever have used or heard of for organizing and saving your contacts. It accepts multiple sort of entries for every contact like multiple phone numbers, email Id, adrress, labels and notes about that person. Along with that it also shows the image of the person in thumbnail and in screen while getting a call making it easy to identify among contacts of same names. And icing on the cake is , you never loose your contacts as long as you remember you gmail id and password, and can get them on any device.

Cons

When ever your enter your Gmail Id in someone's android Playstore app, your contacts automatically downloads without asking for specific permission.

Review Source

Balaji R.  
Senior Project Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Best way to keep your contacts safe and secure"

October 12, 2022

5.0

Mandatory app for every mobile user

Pros

\- Manages our phone contacts - Easy to remove duplicates - Easy to import/export to csv or sheet - Easy to search & filter

Cons

\- Used this product since 5 years and no issues found so far.

Review Source

Linn S.  
Relacionista Pública  
Accounting  
Used the software for: 2+ years

### "Agenda organizada y actualizada"

November 18, 2022

5.0

Pros

La facilidad de organizar mis contactos y me facilitado mucho el ahorro del tiempo.

Cons

Alguna vez m3 faltó espacio para mi cartera de clientes.

Review Source

Jerad C.  
Freelance Photographer  
Photography  
Used the software for: 2+ years

### "Minimalist at best "

April 16, 2022

3.0

Pros

I guess what I liked best about Google contacts is that it provides the basic features necessary to keep track of phone numbers. I also like that it will auto back up and restore based on device you sign into, I mean Im pretty sure all platforms do at this point

Cons

I'm all about freely being able to customize my mobile device without having to add app after app to be able to do so and taking up all free space. With that said I feel like the amount of customization with Google contacts is limited to the basics.

Review Source

AB

Alison B.  
Copywriter  
Writing and Editing  
Used the software for: 2+ years

### "Great contacts software "

March 19, 2024

5.0

Synch is easy as is finding and searching for a contact. Would not be without google contacts.

Pros

Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and contacts are there.

Cons

Nothing not to like it is spot on for everything

Review Source

BS

Betsy S.  
OFFICE MANAGER  
Individual & Family Services  
Used the software for: 2+ years

### "Great Resource for your contacts"

March 11, 2022

5.0

I use it to keep track of business and personal contacts. contacts also upload into google voice, so that you can use to text message your contacts as well, without having to use your personal phone number. it is a great tool to keep all your contacts in one place and have it immediately accessible to you across many devices as long as you log in with your Google account.

Pros

I like that when you log in with your gmail, anywhere, you have access to all your contacts immediately. it is a very convenient tool.

Cons

Sometimes you can get duplicate contacts on your phone or computer and you would have to delete them manually. I don't recall the system flagging duplicates unless you do it manually.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Longterm Storage of contacts"

June 14, 2022

5.0

It has been good and helpful, in ensuring that my contacts are intact. This saves me alot of stress.

Pros

When ever I get a new phone, my phone contacted automatically comes back on my phone, this is a big deal to me because I live in a country were you can have the option of saving contacts on the Phone storage or on the SIM, people hardly use google contact. Since I discovered the usefulness of Google contact, I ensure that all my contact are saved on Google contacts

Cons

I don't think I have any issues with Google contact.

Review Source

Raza Z.  
Data Software Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Connect with Contact"

August 2, 2021

5.0

I have used several projects to handle team and his management.

Pros

It is use easily. Google is reliable to serve the information services with good quality and facitilations.

Cons

Google contact is overall good application. But sometime google contact add one contact more than once.

Review Source

kikachukwu C.  
Strategy & Accounts Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "A Review on Google Contacts"

July 6, 2022

5.0

Pros

I love the fact that it allows one to save up and retain contacts, and updates it constantly.

Cons

I really do not have any issue with this app, it is very useful software.

Review Source

VR

Verified Reviewer  
IT Sys Admin  
Entertainment  
Used the software for: 2+ years

### "Pretty boring experience"

June 3, 2021

5.0

Ive used google apps for as long as I can remember, and while its been easy to use all of those years, I have never been impressed by the experience of using them.

Pros

For a contact manager, at least Google Contacts is reliable and pretty easy to use. The UI is better than Gmail, but still not the best. Integrations with all of your productivity apps is useful.

Cons

Accessing and using contacts is a pretty lackluster experience. The UI and UX are boring and uninspired. I get that they are trying to support billions of users but I think it would use a little umph. The feature set is also lacking and I really hate Googles implementation of labels.

Review Source

MT

Michell T.  
Founder  
Retail  
Used the software for: 2+ years

### "Google Contacts as your main contact tool"

July 15, 2021

5.0

Previously when you asked for your phone or it was damaged you lost all the information of your contacts, now with Google Contacts I have the facility that I can recover absolutely everything just by adding my email and that's great and saves you a lot of work. It has simply made my life much easier.

Pros

I love using Google Contacts because it allows me to organize, and store information of the people I care to have in my list, it is also super easy to use and it can be synchronized with my email account so in any device I can have the same contacts.

Cons

What I like the least is that to delete a contact I have to go into each one of them and then open the options bar, it is a very extensive process, I feel that it could make my job much easier if I could do it from the list without having to open completely the whole list.

Review Source

VR

Verified Reviewer  
Director of Communication  
Religious Institutions  
Used the software for: 2+ years

### "Can't not use it. But I wish they'd make some improvements."

May 8, 2020

3.0

I don't find Google Contacts to be the easiest thing to navigate or do what I want to do (too many clicks to add someone to a group, for instance), but it's aesthetically appealing and gets the job done. I can't get around using it and I have to admit the group function (while clunky) is indispensable for me at this point.

Pros

Obviously it very easily integrates with the whole Google suite, which is great. And I like being able to set up groups to easily send to.

Cons

You can't select WHICH address for someone you want included in a group. So if you know someone from work and personal life and you want a specific address in different groups, you can't do that. It's maddening.

Review Source

AAJ

Ahsen Ali J.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Best for synchronization"

February 17, 2022

5.0

Very happy what google have done with google contacts. Very easy to use, simple to use and its something you use everyday. Makes life easier for everyday powerusers and even light users.

Pros

Easy to use, Simple UI, very easy to report/import contact data and more. Very useful for more devices a person uses. It is synchronizes across all the Android even Microsoft platforms. Can be used on iPhone and other products as well.

Cons

There is nothing in disadvantage, it is a simple and very effective strong everyday usage tool

Review Source

Afije S.  
Creative Media Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Contact Manager"

July 12, 2020

5.0

The ease of accessing my contacts on the cloud makes this awesome and the contacts works with our google calendar (API) with our SMS platform to send out automated birthday messages. Google Contacts is the best to also backup your contact and never loose the number of the special person should you loose your device.

Pros

This is far the best way to keep your contacts organized and access them on the cloud by just signing into your google mail account also the robust API makes it awesome.

Cons

To be honest there's nothing I have noticed about this software that isn't easy or good enough, from saving contacts, accessing it on the cloud and using the API all works fine.

Review Source

Medi A.  
Mango  
Food Production  
Used the software for: 6-12 months

### "Uses less data "

November 20, 2022

5.0

I use it to save massive contact and saved contacts are never lost

Pros

Google contacts use less data in synchronization of data and also store contacts for future use

Cons

It needs Data to access contact on another phone but still data need is less hence no challenges per now but improving

Review Source

Lacey C.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "You want my digits?!"

April 7, 2022

5.0

Pros

I love the import function, the groups, duplicate check and backup features mostly!

Cons

I truly have not found an issue in my several years of using!

Review Source

AM

Aaron M.  
Contractor  
Construction  
Used the software for: 2+ years

### "GOOGLE CONTACTS from MY P.O.V"

January 11, 2023

5.0

Pros

It's super easy to add and sort contacts between devices and accounts

Cons

Having this question about the app in this review :p

Review Source

arehman A.  
Executive Engineer Gas Transmission  
Oil & Energy  
Used the software for: 2+ years

### "All you contacts synchronizing at one place. "

February 6, 2021

5.0

I have been using Google contacts on my all Android devices and all my contacts are available everywhere. In case of device lost or malfunction contacts are safe to restore. Secondly contacts can be edited and shared from web based services.

Pros

Google contacts offers cross device and multiple users contacts to be synchronized online. You don't need to manually keep your contacts transfer from one device to another. Just login your Google ID and get your contacts there.

Cons

Google contacts lacks in functionality of groups within contacts. For example making a sub group and sending a specific message to that group is quite difficult.

Review Source

LB

Larissa B.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Contact Storage and Group Emails"

February 10, 2023

3.0

Would recommend and use this daily.

Pros

I like that I am easily able to access contacts and send emails to groups. Labeling groups is pretty easy and I use this feature often.

Cons

I wish adding/importing group contact lists was a little more streamlined. Currently I believe you have to label each individual contact into a group but I am unsure that there is a way to mass import a group contact list.

Review Source

MN

Martha N.  
Film trainer  
Entertainment  
Used the software for: 2+ years

### "Google contacts for securing important contacts"

January 11, 2023

5.0

I love Google contacts it has been useful that I am not afraid of loosing important contacts as long as I remember my Google account. Using any device I can sync my old contacts.

Pros

It's easy to use, and takes very small amount of time saving the contacts. It also includes many other information to fill in for the contact.

Cons

It's easy to loose contacts when the email is lost or can't remember the password.

Review Source

VR

Verified Reviewer  
Programmer  
Retail  
Used the software for: 2+ years

### "Contacts Administration"

January 28, 2022

5.0

Pros

The fact that can import my contacts in any device, integrate it to other Google apps and maintain contacts with lots of metadata

Cons

Sync sometimes take some time but is not big of a deal

Review Source

Tyler V.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Contacts in the Cloud"

July 20, 2020

5.0

The service works well, has your information readily available on any device connected to your account.

Pros

All contacts are saved across all devices and available. Duplicates can be merged and combined, as well as contact information in other services like gmail. It can be accessed from various google accounts and used for audio and video communication.

Cons

When converting the names from another contact service, some of the first and last names or other information get switched or categorized incorrectly. Having a switch toggle or drag and drop would make this much faster to rearrange,

Review Source

Akash S.  
Team Leader  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best Contact Management Platform for Every User"

November 27, 2023

5.0

Pros

Easy to use, with cloud sync support, Access to anywhere. Overall its a good product for me.

Cons

This time for me no dislike and cons for this app.

Review Source

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