# Page 7 | Google Contacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Google Contacts the right Contact Management solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203196/Google-Contacts/reviews

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Google Contacts

4.7 (700)

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Last updated March 13th, 2026

# Page 7 - Reviews of Google Contacts

## Showing most helpful reviews

Showing 151-175 of 700 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
substitute teacher aide  
E-Learning  
Used the software for: 2+ years

### "One great place for all your contact info"

July 9, 2020

5.0

have used contacts forever. it is the best place to store everyone's information on multiple platforms and devices

Pros

I have used contacts for what seems like forever. Easy place to store phone numbers, emails, birthdays, note all about someone. Can customize pictures and the order of your lists easily. Can merge and send contacts to other people. Great staple in every day life

Cons

when i can phones sometimes the transfer takes a while and creates duplicate entries but as long as you remember to do some maintenance and manually clean your contact list once in a while it isn't too bad

Review Source

AA

Amelia A.  
Wholesale Director  
Food Production  
Used the software for: 2+ years

### "Google Contacts"

November 17, 2021

5.0

Excellent experience. Great place to organize customer contact information.

Pros

I like that the software allows my contacts to be viewed from my laptop or my phone, and I like that when you add or update a contact it automatically syncs everywhere. I also really like the fact that there are so many fields you can fill in to keep very specific information about each contact.

Cons

There really isn't much that I don't like about google contacts. It is so easy to use and keep organized. I have never had an issue with using this service.

Review Source

dS

dulam S.  
IT  
Education Management  
Used the software for: 2+ years

### "Google Contacts: A Contact Management"

April 20, 2023

4.0

Google Contacts allow its users to backup and organize their contacts in an effective way.

Pros

If we lost our device we can easily get back our contacts from google contacts by logging through our g-mail account.

Cons

If we use an organization g-mail account others can access to our google contacts.

Review Source

Mohammad Iqbal K.  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "it makes easier to manage contacts"

January 22, 2021

5.0

I am always benefited by using Google Contacts for being synced on Web with the contacts on my mobile device. It makes it possible to add, delete, edit and manage the contacts on web.

Pros

It is very simple in interface with user friendly and interactive options. It automatically detects the duplicates to merge and fix. It makes easier to manage and backup contacts. It helps to keep contacts sync with mobile device.

Cons

Although, it has no such thing to dislike but betterment in autodetection process of duplicates can be enhanced further to avoid skips.

Review Source

AC

Almudena C.  
Especialista comercial  
Hospital & Health Care  
Used the software for: 2+ years

### "Todos tus contactos en cualquier dispositivo"

February 22, 2023

5.0

Con Google Contacts tendras siempre toda la información de tus contactos actualizada en cualquiera de tus dispositivos y todo ello de manera grautita.

Pros

Tener todos tus contactos sincronizados en cualquiera de tus dispositivos en todo momento y de manera gratuita hace que Google Contacts no tenga competidores.Permite incluir todos los datos de tus contactos y si por casualidad alguno no lo incluye, tiene un campo de comentarios donde puedes añadir cualquier cosa que necesites.

Cons

No puedo encontrar ninguna, tal vez que Google tenga acceso a la información de todos tus contactos.

Review Source

kmK

kala mallik K.  
research assistant  
Farming  
Used the software for: 2+ years

### "Best safeguarding contacts software"

January 27, 2022

5.0

the best application for storing your contacts, easy to synchronize between new and old devices. the export and import data is very quick while switching the devices.

Pros

easy to store the contacts and with their names, once you synchronize the data, it wont be lost. I lost my phone but all my contacts were recovered from signing this account. its very good app for contacts synchronizing and user friendly too.

Cons

nothing least to say, easy to synchronize the data, also no hangouts any day.

Review Source

Zakaria H.  
Freelancer  
Accounting  
Used the software for: 2+ years

### "Google Contacts is an absolute must-have."

February 16, 2022

5.0

Overall, Google Contacts is a must-have software since it is the best way to back up and sync your contacts across all of your devices.

Pros

I use Google Contacts a lot, especially because I have two Android phones that I use at the same time, so it helps me maintain all of my contact's names and numbers, as well as emails synced by just signing into my Google account.

Cons

So far, I haven't had any issues with it; it's been quite efficient, and I'm still using it.

Review Source

BC

Bhim C.  
postdoc  
Education Management  
Used the software for: 2+ years

### "Google contact to store contact"

January 25, 2021

5.0

Pros

Google contact is important to store the contact. It can easily transfer to other device when the electronic device is change due to loss, broken or upgraded. It helps to get restore the contacts stored due to loss or unopen device. The edit option to update the contact information to a particuler person or organization is essential to update any change. The option to store the contact as cell, work, home number and add emila ddress is important feature of this application.

Cons

The lack of customize the group of contact, I do not like it.

Review Source

KO

Kimberly O.  
Professional organizer  
Consumer Services  
Used the software for: 2+ years

### "All my contacts all the time"

February 25, 2022

5.0

The software won't let you down. If you want all of your contacts in one place where you can access them easily this is the app for you!

Pros

What I like most about this software is that it's very dependable. It can go with you from device to device and you never lose a contact. Google contacts helps keep all my information together and at my fingertips

Cons

There is a lack of personalization features with this app. I would like to have more customization options.

Review Source

VR

Verified Reviewer  
Head of ERP  
Retail  
Used the software for: 2+ years

### "Best Contact file which will never lost"

December 18, 2020

4.0

Whether the Phone Book or Address Book which contains the fields are systematically registered in Google Contacts. Like all the Google apps, Google Contacts also can be accessed from any device which is connected to the internet.

Pros

I have been able to get timely needed contact number, Email address, web address etc. from the cloud storage, which was saved on my Android device which is not in a position to switched on due to low battery or damaged.

Cons

I prefer to have the facility of shortlisting of number while typing. This feature is available for searching the name, address and company.

Review Source

iB

ivan B.  
contabile  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "I tuoi contatti sempre con te"

July 5, 2023

5.0

Pros

Ho sempre apprezzato il modo in cui avviene la sincronizzazione dei contatti quando si cambia telefono, veramente facile e veloce

Cons

Al momento non trovo difetti, forse qualche personalizzazione aggiuntiva

Review Source

Erica M.  
Boss  
Arts and Crafts  
Used the software for: 2+ years

### "The only contacts!"

October 6, 2020

5.0

My overall overall experience with Google contacts has been phenomenal have been able to easily keep up with all my contacts regardless of the format also Google has sent me some suggestions on contacts that have been updated for other people that I have number that was truly surprising and amazing!

Pros

My favorite part about this software is its memory I have contact saved that I have had the entire length of my use of Google contacts mostly I love the suggestion features!

Cons

There's not really anything that I like least about Google contacts it is what it says it is it saves your contacts email phone etc.

Review Source

Anastasia W.  
Science & Data lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Google Contacts a one stop shop for contact management"

May 27, 2020

4.0

Good. A more friendly interface for import/export would really help.

Pros

Apart from keeping a neat listing of my contacts, being able to sync with my mobile phone is very useful. this way, even though I can recall all after changing or losing my phone. Great feature also that enables one to merge similar contacts.

Cons

Exporting and importing of contacts not so easy for basic user, sometimes one just wants a simple interface. The outputs of these also sometimes not as one would expect, names that were stored as first, last etc. might confuse a basic user.

Review Source

Larisa B.  
Accountant-general  
Building Materials  
Used the software for: 2+ years

### "Contacts are always available from any device."

April 30, 2021

5.0

Since I use an Android phone, Google Contacts is perfect for me.

Pros

Integration into the mail service Gmail and Google Apps for business. There are convenient hotkeys. Instant sync between different devices, all my contacts in the cloud and always at hand. If the phone is stolen or it suddenly breaks down, then on the new phone all contacts will be saved and available automatically.

Cons

Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of memory on the phone.

Review Source

CK

Clint K.  
Marketing Coordinator  
Mining & Metals  
Used the software for: 2+ years

### "A great contact manager"

December 21, 2021

5.0

Pros

Google has made it very, very easy to manage contacts. While there are more robust solutions, or contact managers with more options, Google keeps it simple and makes it easy to use, update, and manage.

Cons

Very little to complain about. Minor outages at google may cause delays in service, but rarely is that the case. If it goes down, usually it's a sign of a larger problem.

Review Source

Abdul Wahab K.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Best to manage contacts"

January 20, 2021

5.0

My overall experience with google contacts is very beneficial and efficient. It helps me in management of my contacts on web and frequently searching of any contact when I need. There is always a Tab open with Google Contacts in my browser for instant access to my contacts.

Pros

It is very helpful to manage contacts with Google Contacts. It enables me to have all of contacts on my desktop for easy management and frequently search when I need any contact. It keeps my contacts safe with google.

Cons

auto find process to merge & fix seeks improvement because it miss the matches but not very often.

Review Source

VR

Verified Reviewer  
Software engineer  
Computer Software  
Used the software for: 2+ years

### "My Lifetime Contacts "

May 1, 2021

5.0

Don't have to stress my self about losing or accessing my contacts due to phone change or any other reason, this app has been amazing for far and barely has any faults.

Pros

easy to use, learn and understand and set up with easy accessibility anywhere in the world, has a clean user interface, keeps my contacts safe and easy to recover if need be.

Cons

accessing them through an iPhone when importing them has a limit and if want to recover all you are required to pay for it but am guessing that is more of an apple issue than google contacts, rather than that all is good.

Review Source

DW

Drick W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Google can do it all"

October 26, 2023

5.0

It a most to keep up with friends and family and share love.

Pros

Helps keep track of all my families and friends I use Google contacts to keep it all together a n d stay on top of it all

Cons

It don't work as good on a apple phone but I have both and the android system is far better than apple

Review Source

Thomas M.  
Filmmaker  
Entertainment  
Used the software for: 2+ years

### "A solid basic contact database"

July 13, 2021

4.0

I've used Google Contacts for a long time, and the best thing about it is that in all that time, I haven't had to think about it much at all.

Pros

It is very simple to use. It features intuitive "merge contacts" suggestions to clean up your contact list. Obviously it integrates very well with Google's other services, allowing easy access to phone numbers and email addresses.

Cons

I haven't been impressed by the options to import or export contacts from or to other locations or services.

Review Source

AD

Aline D.  
Owner  
Retail  
Used the software for: 2+ years

### "Google contacts go hand in hand with Gmail"

April 17, 2021

4.0

I've been using Google Contacts for over 10 years. I never lose my data and I can sync over all my equipment.

Pros

I use Gmail and google contacts works hand in hand with it. I use contacts settings to sort and group my contacts tailored to my business needs.

Cons

I wish there were more list options to add additional columns. More sorting capabilities would be beneficial. That aspect is very limited.

Reason for choosing Google Contacts

Google Contacts was my only other choice I wanted to consider.

Review Source

MS

Meaghan S.  
Caregiver  
Hospital & Health Care  
Used the software for: 2+ years

### "Google Contacts Can't live without "

January 26, 2022

5.0

It has completely made my life easier and less stressed so I don't have to worry about forgetting and of my contacts

Pros

Google contacts software is a life saver for myself. I can be forgetful so with the software I can ways have my contacts on hand

Cons

I don't dislike it at all. There is honestly n I thing bad I can say

Review Source

SS

Sangita S.  
PhD research scholar  
Pharmaceuticals  
Used the software for: 2+ years

### "Google contact"

April 23, 2022

4.0

This is the nice product of Google which can manage our all the contact details

Pros

Data import and export option of Google contact i liked most as well as easy and quick access of saved database.

Cons

Sometimes during change in device the upgradation of contant take time

Review Source

Josue Adrian V.  
Civil Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "It is a very valuable and useful google service"

July 2, 2022

5.0

Quick and easy access to my contact information with any device

Pros

It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access them at any time and with any other device. If you lose, for example, your mobile phone, you do not lose the information of your contacts, since you have them saved in the cloud with a Google account and you can easily import them to a new device.

Cons

It would be good that before saving the information of a contact, such as email or cell phone number, it inform us that this information has already been saved to avoid duplication; although later it gives you the option to merge duplicates, but you only realize it when you go directly to Contacts.

Review Source

VR

Verified Reviewer  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Systematic and functional to save your contacts information"

July 28, 2021

5.0

Pros

No matter how many times I switch from one device to another, this app always helps me saving time and finding my contacts information. Sometimes my devices were lost or robbed, but I could recover my information thanks to this app.

Cons

There are no complaints about this app. I could recover my contact information so many times.

Review Source

TA

Tanishq A.  
Marketing Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best online contact management tools "

July 22, 2021

5.0

I'm managing all my phone and email contacts at work using Google Contacts and using it to frequently access them at multiple places

Pros

I like that I don't have to worry about losing or storing my contacts on multiple devices any more. Google Contacts makes multi device contact management really simple and convenient. The ability to automatically tie all my contacts to my email to create an easy to accesa ecosystem is amazing.

Cons

I did not find any cons so far while using Google Contacts

Reason for choosing Google Contacts

I did not consider any alternative products while choosing Google Contacts

Review Source

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