# Page 8 | Google Contacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Google Contacts the right Contact Management solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203196/Google-Contacts/reviews

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Google Contacts

4.7 (700)

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Last updated March 13th, 2026

# Page 8 - Reviews of Google Contacts

## Showing most helpful reviews

Showing 176-200 of 700 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

John D.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Google Contacts is a great resource for contact storage and management "

December 29, 2023

5.0

Pros

Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted. I enjoy its ability to divide contacts into categories.

Cons

I don't like the fact that so much information about so many people is stored online.

Review Source

Harsh N.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best contacts service for android users"

December 29, 2020

5.0

I have used this service since it's start and since the beginning of me using android devices. It is the best.

Pros

Reliability and security is what I keep in mind while saving my contacts. Now what better option than backing up all your contacts on drive under a single google account. Google contacts made it all possible.

Cons

There is absolutely nothing to worry about while using contacts by google. It backs up the contacts on drive on daily basis and it is completely secured, as secure as your email account gets.

Review Source

HC

Haydn C.  
Boss  
Computer Games  
Used the software for: 2+ years

### "Keep up to date "

October 19, 2023

5.0

Pros

Makes keeping a phone book that much easier, easy to import contacts

Cons

It has a bit of a basic UI, they could have spent more time designing

Review Source

Jalonda R.  
Student  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Convenience storage of contacts"

April 6, 2021

5.0

My overall experience with Google contacts has been positive and very time efficient.

Pros

What I like the most about Google contacts is the convenience of being able to store phone numbers and emails in my cell phone under my Gmail account. Even if I get a new phone, the Google contacts are able to be transferred to a new device.

Cons

I honestly have no dislikes about the software. I recommend it to anyone who is an avid cell phone user or a business person who communicates through email often

Review Source

BB

Brian B.  
Owner  
Retail  
Used the software for: 2+ years

### "Brian’s Review "

July 19, 2023

5.0

Overall I am pleased with the product and would recommend it to anyone.

Pros

"The Connection point is great, I was capable comprehend its purposes rapidly. The best Thing about google items are Combination between every applications."

Cons

"The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is accessible, the process can't be rushed to totally erase it."

Review Source

RW

Racquel W.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Google Contacts review"

May 11, 2022

4.0

Google Contacts makes it so easy to organize my contacts. I can do a quick search and filter. Even if I lose my device I can still access on another device once I log in.

Pros

It helps to reduce or completely eliminate having duplicate contacts. I can save more contacts. It is easy to personalize my contacts for receiving calls. It helps me to be able to sort and filter my contacts easily.

Cons

There might be issues to sync contacts on the device.

Review Source

DC

Diego C.  
Gerente de Logística  
Pharmaceuticals  
Used the software for: 2+ years

### "Google Contacts conocer exactamente como contactar a tu cliente"

July 5, 2023

5.0

Pros

permite la flexibilidad de ingreso de datos por cliente, pudiendo describir exactamente los miembros de la organización y conocer con quien estas hablando

Cons

Algunos campos estan demás/ anticuados deberían elimarse

Review Source

VR

Verified Reviewer  
Operator  
Retail  
Used the software for: 2+ years

### "Excellent"

July 25, 2021

5.0

I have used this product for years and plan to keep doing so in the future, I cannot stress enough how much I enjoy not losing any of my contacts' information with the importing/exporting capabilities.

Pros

I have always liked Google Contacts, the ease of importing/exporting contacts, as well as creating and deleting the contacts has been absolutely essential to my line of work.

Cons

Nothing to dislike, it is easy to use and has always been a staple for me when it comes to my work life.

Review Source

Muhammad Rashid S.  
Execute Director  
Facilities Services  
Used the software for: 2+ years

### "Connect with all your contact with Google"

February 15, 2021

5.0

Pros

Google Contact is a very fruitful management tool which is most effective software to connect with all the connection. Good thing about the software is association with gmail. easy to sort out with first and last names which shows more effectiveness. contacts can be saved in various categories. and most important, it is has the power of Google.

Cons

I couldn't find anything which is unlikeable in this software as it helps me to find the contact in no time.

Review Source

Patrick B.  
  
  
Used the software for: 2+ years

### "Great Contacts App for PC and Phone"

September 15, 2016

5.0

I have used Google Contacts to manage my contacts from the first day I started using a data phone. It was easy to setup my contacts on my PC and then have them appear on my phone. Managing contacts is also very easily done. I highly recommend using Google Contacts to manage your contacts.

Pros

You can use your phone or PC to manage your contacts. Don't have to worry about backing up your contacts. When I change phones, no problem my contacts load right in.

Cons

Would like to see an easier way to manage and display group contacts.

Review Source

RR

Rajender R.  
Technical recruiter  
Human Resources  
Used the software for: 2+ years

### "Super service by Google, now no tension to lose contacts, keep it up google "

April 12, 2022

5.0

My all over experience was fantastic, with Google contact service, Google is getting advance day by day, and when my call contacts are connected to email so thats the best about this service, which made my experience good with this

Pros

Everything is perfect about this service, but the best the way google contact service sync the contacts and keep them safe, for future use even you switch to other phone device you will get them back.

Cons

Nothing everything is great about google management

Review Source

RM

Ray M.  
Senior Lead Manufacturing Operations  
Printing  
Used the software for: 2+ years

### "Maintain the Integrity of your contacts."

August 17, 2020

5.0

The Google contacts software is the goto contact list for me. I never use anything else. Every thing is stored in the cloud..

Pros

Portability and cross platform. I never ever worry about losing any of my contacts from phone to phone. Never have I had to rebuild my contacts in 10 years. If I add a contact on my phone, iphone, or android. then it gets saved to google contacts. Change phones? Sign in to Google and your contacs are copiedto your new phones. Because of this. I never lose m y contacts. One time, my phone was stolen and I didnt have one for a few days. I was still able to call people because all my contacts were online where I could look people up and call them. I never have to remember a phone number again.

Cons

Doubles, sometimes the contacts double, but I am sure it is the way it works with other contact managers like outlook exchange.

Review Source

SA

Samuel A.  
Software  
Telecommunications  
Used the software for: 2+ years

### "Most Used Contact Management Tool"

May 1, 2023

5.0

User-friendly way to manage and sync contacts. But a better handling of duplicates contacts could enhance the experience

Pros

Easy syncing across devices, seamless integration with Google

Cons

Limited search filters, occasional duplicate contact entries

Review Source

VR

Verified Reviewer  
Artist  
Graphic Design  
Used the software for: 2+ years

### "Google Contacts"

November 27, 2020

5.0

It helps me keep my contacts organized and I can find who I am looking for easily using this app.

Pros

I like that I can organize my contacts into groups. I think it is helpful. I also like that my contacts are synced across all my devices.

Cons

I would like a variety of default icons to choose from to make each contact unique if I dont have a actual photo of the person or business.

Review Source

Benjamin H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Never lose contacts again"

February 10, 2021

5.0

They have saved my bacon more than once, especially when it comes to switching phones. The quick restore once I sign in to my account is a godsend.

Pros

The amount of information you can store about each contact is seemingly limitless. I have yet to find a piece of information I can't add to any of my contacts.

Cons

Google sometimes makes it difficult to access. For example when in gmail, finding the contact list can be a bit clumsy so I wish they did a better job of making it visible.

Review Source

VR

Verified Reviewer  
Finance and Accounting  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Simply the best"

May 21, 2020

5.0

I've never had an issue keeping all contacts with Google Contacts. I love the search functionality, ability to add notes, etc. Really a standout.

Pros

Cross-platform cloud-stored contacts, Google has it down. Easy to use, has everything you need and works extremely fast. There's no downfalls to mention really.

Cons

The only con that existed they have seemingly already fixed. The contact photo option was limited, but has since been resolved in that you can now view the whole picture.

Review Source

Beaton M.  
Community Hub Manager  
E-Learning  
Used the software for: 2+ years

### "Online contact manager"

May 28, 2020

5.0

Ever since I stared syncing my contacts via Google Contacts I have never had to worry about losing a number or contact detail

Pros

Google seamlessly synchronises your contacts between devices and emails making you never lose a contact detail again

Cons

Updating the uploaded contacts is not as fluid as one would wish and sometimes you keep getting a sync with same wrong number you are trying to get as it will overide giving preference to contacts already in the cloud storage

Review Source

Melissa Q.  
Postgraduate Researcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easiest way of not loosing your contacts"

July 25, 2021

5.0

I use Google Contacts for my personal and professional life. Is super easy to use and to access from different devices such as a smartphone or a computer

Pros

What I did like most about Google Contatcts is how easy is to access the contacts from you smartphone or from you computer

Cons

What I did like least about Google Contatcts is that in some options is too manual

Review Source

Thomas W.  
Clinical Pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### "Google Contacts"

December 31, 2020

5.0

My overall experience is extremely positive due to the versatility and cross-platform connectivity.

Pros

The fact that Google has many different software platforms and that Google contacts integrates with them all, and other software platforms (iOS), makes it extremely useful and versatile

Cons

I have no negative experiences with this software as the cross-platform connectivity with Google proper as well as other platforms (iOS / Android) make it extremely useful.

Review Source

VR

Verified Reviewer  
Administrative assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Free Contact organization system"

October 11, 2022

5.0

Pros

First, this is free and second, super easy to use. Quickly create and send emails to groups. Make lists/groups and merge them if needed.

Cons

The only con to this is you must have a Gmail account, bit that barely counts as most people have one!

Review Source

Diego A.  
C.F.O.  
Consumer Electronics  
Used the software for: 2+ years

### "Access everywhere"

July 11, 2021

5.0

Having your contacts everywhere it's all I need.

Pros

Since its integration with your google account, you can get access everywhere, get the info or edit something, you will never lose your contacts.

Cons

I don't have something that I dislike about contacts yet.

Review Source

VR

Verified Reviewer  
Digital innovation manager  
Human Resources  
Used the software for: 2+ years

### "Gestione contatti "

October 13, 2022

4.0

Pros

Facilita d’uso e funzionalità di ricerca semplice

Cons

Forse migliorerei la grafica ma a livello di ricerca nulla da segnalare

Review Source

Shafiq A.  
Market Research Officer  
Computer Software  
Used the software for: 2+ years

### "Google Contacts - Keep contacts sync"

January 28, 2021

5.0

My overall experience with Google Contacts is very helpful. I never feel worried for my contacts in any case while using it.

Pros

It is free and a very helpful tool to backup, access and sync contacts across all of my devices like desktop, tablet, and smartphone. It makes easier to search and access contacts immediately when you need.

Cons

The duplicate contacts are not always detected correctly by it, hence we need to update and merge them manually sometime.

Review Source

Alejandro T.  
General Manager  
Wine and Spirits  
Used the software for: 2+ years

### "Great contacts management "

July 3, 2021

5.0

Perfect experience. I love working with Google products and this one Is not the exception

Pros

It's very useful when you need a program to manage all your contacts. It also allows you to synchronize with your different accounts

Cons

I think it ha no features that I don't like... maybe the layout is not the best, but that not very important

Review Source

ED

Elbin D.  
Profesor  
Restaurants  
Used the software for: 2+ years

### "This application is extremely important, it protects all my data."

April 8, 2022

5.0

On several occasions I have had to change my phone and my contacts are insured, I do not have to start over.

Pros

What I like the most is that I can have my contacts safe and saved, this in turn is very important and saves you a lot of future work.

Cons

Personally I feel very grateful for this application and that is why I like everything about it.

Review Source

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