# FOUNDATION Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FOUNDATION the right Construction Accounting solution for you? Explore 369 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2032/FOUNDATION/reviews --- FOUNDATION 4.3 (369) [View alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of FOUNDATION Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews HS Helen S Project ExecutiveConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance.“ December 10, 2025 KH Kylinn H ARConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Just a few things i'm not impressed with is the customer service wait time, occasional software crashes, changes in settings, AIA Unit billing process, AP journal entry's after posted invoices, along with uploaded images into the accounting software are hard to get to.“ November 19, 2025 IP Isabella P Accounting CoordinatorElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 1-2 years. “From my experience, Foundation Software is one of the strongest accounting systems out there for construction companies—especially those that depend on accurate job cost reporting, complex payroll, and tight cost tracking.“ December 1, 2025 AK Anzhelika K Operations ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “There’s a lack of built-in BI tools, and the reporting features are limited data is flat and not easily customizable or interactive.“ October 30, 2025 SP Stephany P Accounts ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance.“ February 16, 2026 ES Edward S SupervisorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I don’t like the fact that everything is on a separate page when I fill out timesheets equipment, notes, employee time superintendent time everything is on a different page“ December 12, 2025 SL Sarah L Project AdministratorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Variety of reports, built in AIA format and unit price for billing, ability to add modules as our company grows“ April 13, 2026 DV Deborah V Director of AccountingConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Some areas require a dual entry process. And some of the additional modules that are supposed to sync with Foundation tend to be a bit glitchy.“ February 16, 2026 ## Showing most helpful reviews Showing 1-25 of 369 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jodi M. Vice President Construction Used the software for: 2+ years ### "AllStar Glass " March 10, 2025 5.0 Love Foundation Soft for the job costing abilities, the PM module is wonderful and of course PR, AR and AP. The way everything works together is perfect. Pros The customer service availability, training and education. Cons It can be a bit persnickety when it comes to connectivity. Seems to time out quickly if I am not consistently working in Foundation. That can be annoying. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Their customer service was horrible. We needed more personal service. Review Source Response from Foundation Software March 11, 2025 Thank you, Jodi! We’re thrilled to hear that you love Foundation for job costing, project management, and payroll processes. We appreciate your feedback about connectivity and will pass it along to our team. If you ever need assistance, our support team is always happy to help! JO Joy O. Accounting Manager Construction Used the software for: 1-2 years ### "Foundations Review" January 12, 2026 4.0 I like it, the cost keeps going up and now everything is an add on. But I like that it offers a lot of different components like the pr taxes and w2 filings. Pros it was easy to learn and use. The support team are great and the online help by topics are really good. I also know that if I do need help, I can have Support help me, support is the key, they get back to me very fast! I like how some support people really know what they're doing in Foundations and have knowledge in taxes and construction accounting. It's helpful!!! Cons Trying to make custom reports, not having a lot of different elements to create a report. Not being able to reprint some of payroll reports. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION Foundations was cheaper than Timberline. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) The job costing features looked better than quickbooks. Review Source Response from Foundation Software January 20, 2026 Thank you for the thoughtful review, Joy! We’re glad Foundation has been easy to learn and that our support team’s construction and tax expertise has been helpful. We appreciate your feedback on reporting flexibility and will continue investing in enhancements while expanding components that support construction-specific needs. CM Cheryl M. Secretary Construction Used the software for: 6-12 months ### "I am in between regarding this service " April 21, 2026 3.0 Pros There are many reports that are very helpful. I also like the payroll process and how it can all be done in one location. Cons The time it takes for someone to get back to you with help. I had this issue prior and was assured that this had gotten better. There are times I have had to wait 3 days to get a call back. Switched from [plexxis](https://www.capterra.com/p/126586/WinBID/) To bring all of the companies into one software. Review Source Response from Foundation Software April 22, 2026 Cheryl, thank you for sharing your feedback. We’re glad to hear the reporting and centralized payroll process have been helpful for your team. We appreciate your input on response times, as providing timely support remains a key focus. KG Kelly G. CPA Construction Used the software for: 2+ years ### "I would highly recommend Foundation Software for someone looking to change" January 12, 2026 5.0 We have been very pleased with the software, the level of customer service and the price point as well. I have and would recommend Foundation Software to others. Pros Foundation Software has great customer service and support. Their staff is very knowledgeable and helpful. The cost of the software is a great value for the capabilities of the software and it room for growth that has allowed us to scale up in our business. Cons We are opting in to new products/add Ons as Foundation has been offering them such HRHQ, Foundation Pay, Safety HQ. There have been growing pains and sometime these have been clunky or down. I would hope that Foundation allocates more resources to these new products to help ensure that they are successful and we can continue to utilize them. Alternatives considered [Vista-Suite](https://www.capterra.com/p/230201/VistaSuite/) Reason for choosing FOUNDATION Software functions and capabilities vs the price of these items. Vista had a lot of bells and whistles but they were way overpriced in our opinion. Switched from [Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/) We switched from Interac but that is not an option in your dropdown list. We had outgrown the Interac system. It was a DOS based system and not a SQL database. Review Source Response from Foundation Software January 14, 2026 Thank you, Kelly, for the strong recommendation. We’re glad Foundation continues to support your growth with knowledgeable support, scalable functionality, and long-term value. We truly appreciate your trust. BR Beth R. Office Manager Construction Used the software for: 2+ years ### "Office Manager" January 7, 2026 5.0 I love using Foundation! The software is not hard to learn, and customer service is always there to help. Pros Foundation is very user friendly, and the customer service is top notch! It keeps all of our accounting straight with one software. You can scan documents into Foundation for employee files, billings, payments. So all you have to do is go to one place to look for everything. Cons There are some simple thing I wish I could do in Foundation. I would love to open a job and go to the next without having to close the job. A service profitability report would be nice for a service side. Like I said it is minor things. Alternatives considered [ComputerEase](https://www.capterra.com/p/8686/ComputerEase/) Reason for choosing FOUNDATION We loved the look and feel of the software. It was able to do all the accounting needs we required. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Bought by another company and knew we needed something better than Jonas. Review Source Response from Foundation Software January 8, 2026 Beth, thank you for sharing your experience. We’re glad Foundation has helped keep your accounting, documents, and employee records organized in one place, and that our support team has been helpful along the way. We appreciate your feedback on smaller feature enhancements and are grateful you chose Foundation. MS Mark S. HR and IT Civil Engineering Used the software for: 2+ years ### "Accounting Software that needs an update" January 19, 2026 3.0 Overall it has been a decent experience, many things left to be desired but does enough to keep our business going smoothly. Pros We like that Foundation offers an Equipment module that allows us to track items at the EQ level and by service code. Tracking fuel purchases against equipment is very important for grading companies and it appears most places like to do it at the GL level instead of equipment level so it is nice that it works directly in the system. Cons There is a large amount of inflexibility with Foundation. Custom reports are very limited and even though you capture a lot of information at all levels of operation there is not an easy to way to get the information you want. We also haven't seen a quality of life Software improvement in 7 years and it has largely stayed the same. Seems their preferred method of updates is to buy another software and try to bolt it on but still doesn't fix the underlying problem that the accounting system could use some updates. Alternatives considered [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Reason for choosing FOUNDATION Price and it was more geared towards what we do. Offered more than just Accounting Software. Review Source Response from Foundation Software January 20, 2026 Thank you for sharing your perspective, Mark. We’re pleased the Equipment module supports detailed tracking critical to your operations. We appreciate your feedback on reporting and system flexibility, and we continue to invest in updates and new capabilities to better support evolving construction business needs. MS Megan S. Asst VP Construction Used the software for: 2+ years ### "Honest Review" January 7, 2026 3.0 It's a good program but lacks progression. Foundation seems to be catching up and not evolving it's program - rather buying other programs as add-ons when they should look at the outdated features it already has inside and make it better for the clients. Pros That it tries to be a one-stop shop. Service is pretty responsive. For the most part, ease of use is simple. Cons Some of it's features are outdated like the payroll mobile module. They've just given up on it because they've acquired another system. Also, the document imaging hasn't been worked on. There's no drag and drop feature. If you want a query it'll take weeks when it shouldn't and you're charged an outrageous amount for a report that should be built in. Switched from [Construction Partner](https://www.capterra.com/p/60128/Construction-Partner/) It's more outdated than Foundation. No option for document imaging and dos based. Review Source Response from Foundation Software January 8, 2026 Megan, thank you for taking the time to share such detailed feedback. We appreciate your recognition of Foundation’s usability and responsive service, as well as your thoughtful perspective on areas where you’d like to see continued improvement. Feedback like this helps guide future enhancements, and we value you being candid about your experience. JJ Jeff J. CFO Construction Used the software for: Less than 6 months ### "Excellent Solution for Goldilocks Sized Construction Companies" January 12, 2026 5.0 Implementation leadership we worked with (\[sensitive content hidden\]) is an A+ team player who understands the dynamics of change-management theory, along with enough accounting and technical skill to master the transition. Pros Well-designed for construction industry company in the Goldilocks range of size - too many are either for small businesses (not properly job-costing, can't handle multi-union payroll) or for large corporations (where I'd need to triple my staff just for the data entry). Foundation has a great niche in between. Cons Some of the more "modern" features are gatekept in their ProjectHQ separate module - would be nice to see these not only integrated from a price perspective, but overall into the functionality of the system and not a separate entry. Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Reason for choosing FOUNDATION Product's focus on the size of user - others focus on "too small" or "too big" of companies, which create data/efficiency issues. Review Source Response from Foundation Software January 14, 2026 Thanks, Jeff. We’re pleased Foundation fits that “just right” space for construction companies needing robust job costing without unnecessary overhead. We appreciate your thoughtful perspective on functionality and implementation. KG Kyle G. CFO Construction Used the software for: 2+ years ### "Foundation - Easy to Use" February 27, 2026 5.0 Pros Ease of use. Foundation is user friendly and easy to pick up. The product works well for all team members. Cons Probably some of the reporting limitations and ability to connect with other software solutions that perform functions Foundation does not offer. Review Source Response from Foundation Software March 5, 2026 Kyle, thank you for sharing your feedback. We’re glad to hear FOUNDATION has been easy for your team to learn and use across the organization. We also appreciate your comments on reporting and integrations as we continue expanding capabilities and improving the platform. KM Kayla M. Controller Construction Used the software for: 2+ years ### "Foundation Software" April 20, 2026 4.0 Overall, our experience has been great. The team is very helpful and prompt when we have a question. Pros Have been using Foundation Software for 10+ years, very happy. Program is easy to use and the customer service is great. Cons I have not run into many issues other than just wishing I was able to customize some of the reports a bit more. Review Source Response from Foundation Software April 21, 2026 Kayla, thank you for over 10 years of partnership! We’re thrilled FOUNDATION continues to deliver ease of use and strong support. We appreciate your feedback on report customization. AA Ann A. Controller Construction Used the software for: 2+ years ### "Overall a good product." December 1, 2025 4.0 Overall, I have been quite happy with Foundation. We've used it since 2017 and have never seen any reason to switch to anything else. Customer service is prompt in getting back to you. Pros The flexibility of reporting and being able to create custom reports, and the variability in entering several types of transactions. Cons The T&M Module's worksheets can be glitchy & inflexible. i.e. if you try to add a subcontractor invoice to the subcontractor tab, the worksheet will not include that invoice in the fee calculation (but it will on additions to any other tab). Alternatives considered [ComputerEase](https://www.capterra.com/p/8686/ComputerEase/) Reason for choosing FOUNDATION We were told Foundation could track different overtime rules for different unions. That turned out not to be the case, which was the biggest "stain" on your reputation for us, but the product still worked well overall. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The old custom product was extremely outdated and inflexible. Review Source Response from Foundation Software December 2, 2025 Ann, thank you for your thoughtful perspective and for being with us since 2017. We're glad the flexibility in reporting and transaction entry has supported your workflow, and we appreciate your feedback on the T&M module. Insights like this help guide our ongoing improvements. I’m also sorry to hear about the confusion regarding overtime rules — a member of our team would be happy to walk through current options and ensure you’re getting the most from your setup! Please feel free to reach out anytime so we can help. CW Carolyn W. Office Manager Construction Used the software for: 2+ years ### "Foundation Review" December 11, 2025 5.0 Overall, we are happy with the software as it functions as a solid accounting software. I would love to have a more user-friendly interface (drag and drop), but overall Foundation is a good software product. Support is helpful whenever I need assistance which gives me the confidence in relying on the product for our business needs. I would recommend the software for other small construction/contracting companies. Pros Customer Service, particularly in the area of phone support, is excellent. The call back time is usually minimal and the support/assistance always exceeds expectations. Issues are address with patience and clear, easy to understand directions. Product Development has been improving making the product easier to use. Cons Initially, I was disappointed in the set up/training as a new user. The sessions felt unorganized and chaotic making it difficult to follow and learn. Cost of the software is not highly favorable, but the software itself is a good product and functions well. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Needed a more complete accounting software specific to construction. Review Source Response from Foundation Software December 18, 2025 Thank you, Carolyn, for the thoughtful review. We’re glad to hear our phone support team has consistently met your expectations and that product improvements have made a positive impact. We appreciate your feedback on training and usability, as those insights help guide ongoing enhancements. It’s great to know Foundation continues to be a reliable accounting solution for your business, and we truly value your recommendation. TT Teresa T. Vice President Construction Used the software for: 1-2 years ### "Foundation Review" October 22, 2025 4.0 Overall very good. The program is very good, but it has a strong learning curve and almost too much function for ease of use. Pros Customer support responds quickly. Free training webinars are useful and payroll4construction integration Cons It needs to be more streamlined; example, researching transactions needs more hyperlinks rather than having to open different reports manually. Routing invoice process is cumbersome Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing FOUNDATION Quickbooks did not have the advanced construction software that we were looking for Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Sage was a good product but we wanted software designed specifically for construction use and although they have a construction software, we liked Foundation's demo better. We also wanted a software with better customer support, which Foundation has Review Source Response from Foundation Software October 28, 2025 Thanks so much for sharing your experience, Teresa. We’re happy to know our support and training resources have been helpful and that you’re seeing the benefits of Payroll4Construction integration. We appreciate your thoughtful feedback about streamlining — our team is always working on enhancements to make workflows more intuitive. AP Alicia P. Payroll Coordinator Construction Used the software for: 2+ years ### "Not a solid foundation for accounting systems" November 21, 2025 3.0 Overall, I do not believe that Foundation is a user friendly program and their training is not very effective or helpful. If you have an issue and seek guidance from their customer service representative chances are you will have to figure it out yourself. Pros Foundations makes Payroll corrections easy to accomplish and I also that you can create and customize your own reports. Cons Their customer service takes a long time to respond and their representatives are not very knowledgeable about all aspects of the program. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Our company was growing and we needed a program that could keep up. Review Source Response from Foundation Software December 2, 2025 Thank you for sharing this, Alicia. We’re glad the customizable reports and payroll corrections have been helpful, but we’re sorry to hear your experience with support and training hasn’t met expectations. We’re continually adding resources and enhancing team training to improve response times and product guidance. If you’re open to it, we’d appreciate the chance to review the issues you’ve encountered so we can help directly--a member of our team will be reaching out soon to get a better idea of your experience! RR Riley R. Executive Assistant Construction Used the software for: Less than 6 months ### "Great software, helpful staff" December 19, 2025 5.0 Overall it has been a great experience and it is taking our company to the next level. We are learning so much! Foundation is giving us the backbone we need to be more established. Pros Foundation offers a variety of reports you can use for things like payroll, job costing and more. It is very helpful when it comes to fringe benefits and certified payroll. The implementation meetings are very informative and the staff is very kind and helpful. Overall very happy with this software purchase. Cons The format of the software seems outdated. I wish I could use AI to import information instead of manually typing info from DIR sheets. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION Sage seemed very outdated, and the interaction I had with their sales team was not as pleasant as what I experienced with foundation. Switched from [Meridian](https://www.capterra.com/p/265877/BlueCielo-Meridian-Enterprise/) We wanted more flexibility with our payroll provider and we wants to grow in job costing. Review Source Response from Foundation Software December 22, 2025 Thank you, Riley, for the thoughtful review and for choosing Foundation. We’re glad to hear our reporting tools, payroll capabilities, and certified payroll support are helping move your business forward. It’s great to know the implementation meetings and our team made the onboarding process informative and positive. We appreciate your feedback regarding modernization and data entry—it’s valuable as we continue to enhance the platform. We’re excited to support your team as you grow and become even more established. TB Tyler B. Controller Construction Used the software for: 2+ years ### "Foundation Software Review" October 17, 2025 4.0 Overall, I've had a positive experience with Foundations. The software does take some getting used to, especially as an accountant and coming from a software such as quickbooks but once you get the hang of it it comes along pretty easily. Pros I like a lot of the integrated products that it offers. Customer Support is fantastic and great for when you need help doing things in the software. Cons The accounting software is difficult to use if you make mistakes and there are a lot of steps to undo and re-do transactions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Not sure, I wasn't with the company when they switched over. Review Source Response from Foundation Software October 24, 2025 Thanks for sharing your experience, Tyler! We’re happy to hear our customer support team has been there when you need help. We appreciate your insights and are glad Foundation has become more intuitive as you’ve used it. SS Sheila S. Office Manager Construction Used the software for: 2+ years ### "Foundation Software review" October 22, 2025 5.0 My overall experience with Foundation is good. We have been with Foundation for 14 years and Foundation has had numerous updates to fulfill the Construction world. Pros Customer Support is always willing to help and understand when there is a priority issues/question. There are multiple ways to get assistance when needed. Accounting and bookkeeping houses all the accounting data organizing and streamlined within the system. Billing and payments are 4/5 user friendly on Accounts Receivable part of the system. Accounts Payable is user friendly. Cons What I like least would have to be needing to click 3 different modules for the Accounts Payable to enter and process a payment. Switched from [DATABASICS Expense](https://www.capterra.com/p/163385/DATABASICS-Expense/) Our company had Databasic and it wasn't user friendly. Review Source Response from Foundation Software October 24, 2025 Thank you, Sheila! We’re so glad to hear you’ve had a positive experience with Foundation and that our support team has been helpful. We appreciate your feedback on Accounts Payable navigation — our development team continues to make usability enhancements based on client input like yours. JB Jennifer B. Controller Construction Used the software for: 6-12 months ### "Foundation is very easy to transition to" November 26, 2025 5.0 Overall, Foundation is a good product, especially coming from QBO. I would recommend this product for companies with sales up to approx $50 Million Pros Foundation is very easy to use and it helps automate the allocation processes and is a one stop shop with Fixed Assets, Job Costs, Payroll Functions Cons I liked least not being able to go back into accounts payable and change the invoice number or GL coding. This makes it difficult to reverse transactions that are incorrect or if the controller reviews the coding later and wants to adjust it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks is terrible for detail job costing Review Source Response from Foundation Software December 2, 2025 Thank you, Jennifer! We’re thrilled to hear Foundation has been easy to transition into and that the automation and job cost tools are helping your team. We appreciate the feedback on AP edits—our product team is always reviewing enhancement requests, and comments like yours help guide updates. Thanks again for recommending Foundation! TG Tony G. Warehouse Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Have patience" November 17, 2025 4.0 Foundations is so superior to what we had been using in quick books. QB was fine when our company was small but now that we have grown Foundations is what we need. Pros Once you get the hang of it, it is smooth sailing. The more you use the easier it is to remember all the steps you have to do. Cons Our training was really not up to par. We did talk to management and they helped us out alot. \[sensitive content hidden\] was fantastic with all our questions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Need a larger system to handle all our company needs. Review Source Response from Foundation Software November 25, 2025 Thanks, Tony! We’re glad FOUNDATION has been a better fit as your company has grown and that things feel smoother as you’ve become more familiar with the workflow. We appreciate your feedback on training and are happy to hear our team was able to assist. Thanks for taking a moment to share your experience. BJ Bri J. Controller Construction Used the software for: Less than 6 months ### "Foundation is a little dated but is full of promise and has great support teams!" January 6, 2026 4.0 All in all I think Foundation is promising and has great customer support. It does need to strengthen it's training and resources, become more intuitive, and get a facelift. Pros My favorite part of Foundation is their customer service, which is very responsive to user needs and helpful. I appreciate their one on one help and that they make it super easy to connect with a live person without hassle. They have always been super friendly and taken good care of us as well. Foundation is also a more affordable software than may others I have tried elsewhere. Cons I don't feel that the software is as intuitive and user-friendly as it could be. The help options within the system are dated, hard to search, and not user-friendly. Their training materials are also dated and need to be modernized with quick job aid reference guides and less 100+ page documents with too much text, not enough visuals, and way too much information overload. Their training definitely needs an overhaul. Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. There's also a lot of features in Foundation that are dated and designed in a way that slows the user down. I've also found that there's a lot that I don't know is even in there, which is a bummer because unless you get a really strong customer service agent on the phone, you will likely never know about features, as not all of them dive as deep into support as I wish. Review Source Response from Foundation Software January 7, 2026 Thank you for the honest and detailed feedback, Bri. We’re glad our support team has been responsive and helpful, and we appreciate your thoughtful perspective on training resources and usability. Input like this is invaluable as we continue enhancing education, discoverability, and overall user experience across the platform. KM Keila M. CFO Construction Used the software for: 2+ years ### "Construction and Foudation " December 19, 2025 5.0 Overall we would not trade for another software. We are very pleased with the software and the longtime relationship we have. Pros We have been using Foundation for over 15 years. We are a construction company with different projects and the job costing feature, specially ther WIP report are perfect. We also are very pleased with customer service. Cons I wish the bank and foundation would sync. It is tedious to have to enter transactions mannually every month to reconcile accounts. Review Source Response from Foundation Software December 22, 2025 Thank you, Keila, for your continued trust in Foundation over the years. We’re proud to support your business and glad to hear job costing and WIP reporting continue to meet your needs across diverse projects. It’s especially meaningful to hear that our long-term relationship and customer service have made a positive impact. We appreciate your feedback on bank reconciliation workflows and value insights like yours as we look toward future enhancements. SD Sharon D. Secretary Treasurer Construction Used the software for: 2+ years ### ""I love Foundation!"" December 8, 2025 5.0 I would rate our experience as a 10 out of 10. Having looked into 4 other construction softwares, I've never regretted selecting Foundation. Pros The support team is outstanding! Always so incredibly patient and helpful! I'm very impressed with the level of expertise they have. Very much appreciate that payroll calls for assistance are given priority. Cons Waiting for a call-back, while knowing how busy you are at times. I realize that it would be impossible to estimate how long it would take for a response. Review Source Response from Foundation Software December 9, 2025 Sharon, thank you for the generous feedback! We're thrilled to hear our support team has consistently provided the patient, expert help you need — especially with payroll. We truly appreciate your long-term trust in FOUNDATION and are grateful you selected us after reviewing other construction software. CO Caitlin O. Accounting Manager Construction Used the software for: 2+ years ### "Honest Foundation Review! " January 6, 2026 4.0 Pros I like the functionality of Foundation. The Document Management is really helpful - especially with the volume of payables and documents we're housing. I really like the layout of the windows itself. Working in and out of other software makes me realize how nicely laid out Foundation is. Cons I wish there was a support chat feature or a way to schedule a support call at a specific time. It's frustrating sometimes needing to wait on support to call you back which can take up to a day - especially when it's something urgent. Review Source Response from Foundation Software January 7, 2026 Thank you for the thoughtful feedback, Caitlin! We’re glad to hear Document Management and the overall layout are working well for your team. We appreciate your input around support accessibility and scheduling—feedback like this helps inform how we continue evolving the support experience. Thanks again for taking the time to share your perspective. KL Kathleen L. Accounts Payable Construction Used the software for: 2+ years ### "Solid FOUNDATION" January 7, 2026 5.0 I cannot imagine accounting without this software. The ease to enter invoices, pay invoices, documentation attachment for each entry - all just makes the job smoother to do. Pros Ease of use, billing and payments, document management, tutorials, webinars, customer service are just a few. But one of my fav personal things - the Christmas cards! The best, creative and always comical. So many amazing things about Foundations. Cons Nothing, it is wonderful to use! I having been using Foundations for 2+ years and with each passing day I am grateful to have such an accounting system available which makes the job so much smoother. Review Source Response from Foundation Software January 8, 2026 Kathleen, thank you for the wonderful review. We’re thrilled to hear how much Foundation has improved your accounting workflow—from billing and document management to training resources and customer service. We also love that our holiday cards stand out! We truly appreciate your trust and kind words. GS Georgeana S. Office Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My Experience Using Foundation " October 17, 2025 5.0 I had a hard time remembering where things were since there are so many options and remembering to use new or modify and the posting feature. Now that I've worked on it for several years, I love it. Pros Foundation is easy to use once you get used to it. Tracks everything in one place. No need for paper work orders that get lost or hard to read handwriting. From WO creation to billing and statements. It's all in one place. Document imaging also lets you save everything under the specific client or job such as Tax Exempt forms to quotes, proposals and even vendor receipts. It's all in one place. Cons The time it takes for support to call you back on issues, that is my least favorite thing about foundation. As far as the software itself...maybe that each move requires a lot of clicks and there are lots of options. Review Source Response from Foundation Software October 24, 2025 Thanks, Georgeana! We’re happy to know Foundation helps keep everything organized in one place. We appreciate your patience and feedback on support response times — we’re always working to improve turnaround. 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