--- title: "FOUNDATION Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FOUNDATION the right Construction Accounting solution for you? Explore 401 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2032/FOUNDATION/reviews/" page_type: "reviews" language: "en" --- FOUNDATION 4.3 (401) [View alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of FOUNDATION Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews SA Stephanie A ControllerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The software is powerful, highly customizable, and clearly built with contractors in mind. While there are areas that could be modernized, particularly around foreign currency functionality, the strength of the core construction accounting features and the outstanding customer support make it a system we would still highly recommend.“ May 12, 2026 AC Alfredo C IT Sys AdminConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I did not like the Hosted Foundation version crashing multiple times due to 1-3 second drops in internet connection and the limited customization of reports.“ June 9, 2026 SW Sherri W Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy.“ June 16, 2026 KH Kylinn H ARConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Just a few things i'm not impressed with is the customer service wait time, occasional software crashes, changes in settings, AIA Unit billing process, AP journal entry's after posted invoices, along with uploaded images into the accounting software are hard to get to.“ July 23, 2026 SP Stephany P Accounts ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance.“ February 16, 2026 HG Heather G Business OperationsConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Customization options can be limited in some areas, making it challenging to tailor reports and workflows exactly how a company would like.“ June 16, 2026 SL Sarah L Project AdministratorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Variety of reports, built in AIA format and unit price for billing, ability to add modules as our company grows“ April 13, 2026 DV Deborah V Director of AccountingConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Some areas require a dual entry process. And some of the additional modules that are supposed to sync with Foundation tend to be a bit glitchy.“ February 16, 2026 ## Showing most helpful reviews Showing 1-25 of 401 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jodi M. Vice President Construction Used the software for: 2+ years ### "AllStar Glass " March 10, 2025 5.0 Love Foundation Soft for the job costing abilities, the PM module is wonderful and of course PR, AR and AP. The way everything works together is perfect. Pros The customer service availability, training and education. Cons It can be a bit persnickety when it comes to connectivity. Seems to time out quickly if I am not consistently working in Foundation. That can be annoying. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Their customer service was horrible. We needed more personal service. Review Source Response from Foundation Software March 11, 2025 Thank you, Jodi! We’re thrilled to hear that you love Foundation for job costing, project management, and payroll processes. We appreciate your feedback about connectivity and will pass it along to our team. If you ever need assistance, our support team is always happy to help! SW Sherri W. Office Manager Construction Used the software for: 2+ years ### "Foundation great for new users" June 16, 2026 5.0 I have had an overall great experience with Foundation and would love to add on more features if I can get our team to try some new features. Monthly/Quarterly and Year End are made easier with Foundation. Pros I really liked the easiness of learning the basics to run our accounting for construction. The customer support is very quick to respond and answer any of my questions. The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy. Cons I haven't really found any cons - only that there is so much more the software can do then I am aware of this time without taking on some actual training courses. Review Source Response from Foundation Software June 17, 2026 Thank you for your kind words, Sherri! We're happy to hear FOUNDATION has made construction accounting and AIA billing easier for your team. It's also wonderful to know our support team has been there when you need them. Thanks for being part of the FOUNDATION family! CV Carolyn V. Controller Construction Used the software for: 1-2 years ### "Controller" June 10, 2026 3.0 Only worked in it for 1.5 years, so still learning. I am not comfortable with the data on the job activity reports. Frustrated with how labor is recorded. Need to be able to record labor based on work date with the system generating an acrrual at the end of the period, along with the reversing entry. Pros Customer Support is gold star. Quick response, knowledgeable reps who are able to explain the situation. Cons Unable to job cost labor based on work date. Can't find a snapshot of the job activity on 1 screen. Would love to see original contact & cost, change orders, JTD billing & costs, & cash collected on one screen. --- Unable to have sub-accounts for the credit card rec. Review Source Response from Foundation Software June 12, 2026 Thank you for your feedback, Carolyn. We're glad to hear our support team has provided a positive experience. We also appreciate your detailed comments regarding job costing, reporting visibility, and credit card reconciliation functionality. A member of our Client Success team will be reaching out to learn more about your experience and discuss your concerns. Thank you for taking the time to share your feedback. DS Darren S. CFO Construction Used the software for: 1-2 years ### "Next Level Software and Support" April 14, 2026 5.0 The overall experience has been much needed improvement to our business. Foundation software is exactly what we needed to go to the next level. Pros The customer support is fabulous. I don't know how I would have gotten through the year without it. Cons One big struggle for us is in the area of the service department. The ability to not be able to comment on a service job in the app unless you are the lead tech is troubling. Sometimes another tech will arrive at the job to assist or drop off parts and they are not able to enter their time and comment. Alternatives considered [BuildOps](https://www.capterra.com/p/194155/BuildOps/) Reason for choosing FOUNDATION Ultimately the ability of having the GL tied-in with payroll and the jobs was exactly what we needed and were looking for. Switched from [Logistically TMS](https://www.capterra.com/p/167083/Corey-Coogan/) Software was no longer supported by company. Review Source Response from Foundation Software April 16, 2026 Darren, thank you for your feedback! We’re thrilled FOUNDATION has helped take your business to the next level and that our support team has been valuable along the way. MR Michael R. Chief Accountant Construction Used the software for: 2+ years ### "K&R Review" June 17, 2026 5.0 Day to day operation works great and we have no complaints on our daily operations working out of Foundaiton. We are able to train any new hires quickly on how to use the major modules like accounts payable. We can also make Foundation work in a way and customize aspects of it that works for our company. Pros Modules are easy to use and flow in a way that makes sense. The reports Foundaton gives you access to covers almost any information that you may need to pull. And if the report you need is not there, you can typically make a customized report for what you need. Customer support has a good response time of typically a few hours to a day depending on the severity of the issue. Talking with customer support is easy and helpful. Cons Updates to Foundation come on a regular basis, which is great, but sometimes the items your company are looking for to be updated are not addressed until later updates. The new year update (V26.0.0) was one that didn't come out until January 8th which included 2026 tax tables. I would have hoped was released prior to the start of 2026. Important updates like this should have priority to release on time. Review Source Response from Foundation Software June 18, 2026 Thank you for your review, Michael! We're glad to hear FOUNDATION's reporting capabilities, customization options, and customer support have helped support your day-to-day operations. We also appreciate your feedback regarding update timing and release schedules. Input like yours helps us continue improving the experience for our customers. Thank you for being a valued FOUNDATION user! GB Gayle B. Office Manager Construction Used the software for: 2+ years ### "So-So software" April 20, 2026 3.0 The software is good, but there are things that need to be fixed. Example: Allow you to select multiple invoices from the same vendor paid as and eft, but record eft payments individually. This is time consuming if you have several that need to be paid to the same vendor. We recording cash receipts allow you to have a check box so that you can record them as 1 total deposit rather than record the cash receipt and then record the bank deposit. Rather than delete employees, vendors, customers and jobs, have a box that you check to inactive them so they don't show in the drop-downs (similar to the way you can in general ledger). Last year I was told some of the requests I wanted were being worked on. So far nothing. Pros Support is very good. Generally the representative who call you back are very knowledgeable. The software is easy to use. The on-line webinars are good, downloadable handouts are also very helpful. Needs to be more of them. Also, training classes for advanced queries, etc. need to be offered more often. Cons Very few enhancement requests. We have been using the software since 2020 and I have not seen any enhancements that make the job easier. This is very frustrating. I realize that you get 1000's of requests, but if you had a way for users to vote on requests you would have a better understanding of what the users want. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing FOUNDATION Better overall job-related software. Quick Books did not have full bodied AIA Invoicing. Payroll is more robust Review Source Response from Foundation Software April 22, 2026 Gayle, thank you for your detailed feedback. We’re glad to hear our support team and training resources have been helpful. We also appreciate your input on enhancements, workflows and training opportunities—feedback like this is valuable as we continue evolving the platform and prioritizing improvements. JH Jessica H. Accounting Manager Construction Used the software for: 2+ years ### "Promising - but still needs some work! " June 16, 2026 4.0 Foundation is very clunky and not very intuitive. It has a lot of really good information, but doesn't always do the best job of then reporting that information or provide a good way to organize that data. Pros The value for the cost. There are a lot of functions that Foundation's does very well, and it is a great option for smaller businesses that need more than what Quickbooks can offer. Cons The modules do not all speak to one another. Change orders do not flow through to Unit Price Billing. I do not like that you have to request support to help you, bc waiting on the call back can put you in a difficult spot. Review Source Response from Foundation Software June 17, 2026 Thank you for your review, Jessica! We're glad FOUNDATION provides strong value for your business and offers the functionality you need beyond basic accounting software. We appreciate your feedback regarding module integration and support response times, and we'll be sure to share it with our team. Thanks for choosing FOUNDATION! JO Jonelle O. Project Assistant Building Materials Used the software for: 6-12 months ### "Foundations Review" June 9, 2026 3.0 It's good and functional for the most part. I would like to see more access to training geared toward what i use it for specifically. Pros Foundation is beneficial for our company in what my department uses it for, but I feel like I'm missing out on the potential of its full potential and capability. Cons I feel like I'm using an outdated system at times. Seems like permissions are limited and it doesn't always function the way I want it too. Review Source Response from Foundation Software June 17, 2026 Thank you for your review, Jonelle. We're glad to hear FOUNDATION has been beneficial for your department and appreciate your honest feedback. We understand the importance of having access to training resources that fit your specific role, and we'll be sure to share your comments with our team. Thank you for being a FOUNDATION customer! AC Alfredo C. IT Sys Admin Construction Used the software for: 2+ years ### "Hosted Review" June 9, 2026 3.0 Overall, this is a decent ERP program to use in the construction industry, but I would stray towards another if using for the service industry. Pros I enjoyed using the Importer application to decrease some manual input since it can be used on the AR invoices and General Ledger. Cons I did not like the Hosted Foundation version crashing multiple times due to 1-3 second drops in internet connection and the limited customization of reports. Review Source Response from Foundation Software June 10, 2026 Thank you, Alfredo, for sharing your feedback. We're glad to hear the Importer application has helped reduce manual data entry and improve efficiency. We also appreciate your comments regarding hosted connectivity and report customization. Feedback like yours helps us continue improving the FOUNDATION experience. Thank you for being a valued customer. JW Jerricka W. Service Dispatch Construction Used the software for: 1-2 years ### "Love Foundation!" June 10, 2026 5.0 For dispatching and writhing up jobs its a breeze. Even if i have to add a new customer it still takes just a couple minutes and my tech see's their next job. Pros The best part about Foundation is the fact its so easy to use. I don't have to go through several processes just to get a job written up. Cons I honestly have found nothing i dislike about it. The process for my job is made smoother with Foundation software. Review Source Response from Foundation Software June 11, 2026 Thank you for the wonderful review, Jerricka! We're thrilled to hear FOUNDATION has made dispatching, job creation, and customer setup quick and easy for your team. It's great to know the software is helping streamline your daily workflow and keep jobs moving efficiently. Thanks for being part of the FOUNDATION family! BR Beth R. Office Manager Construction Used the software for: 2+ years ### "Office Manager" January 7, 2026 5.0 I love using Foundation! The software is not hard to learn, and customer service is always there to help. Pros Foundation is very user friendly, and the customer service is top notch! It keeps all of our accounting straight with one software. You can scan documents into Foundation for employee files, billings, payments. So all you have to do is go to one place to look for everything. Cons There are some simple thing I wish I could do in Foundation. I would love to open a job and go to the next without having to close the job. A service profitability report would be nice for a service side. Like I said it is minor things. Alternatives considered [ComputerEase](https://www.capterra.com/p/8686/ComputerEase/) Reason for choosing FOUNDATION We loved the look and feel of the software. It was able to do all the accounting needs we required. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Bought by another company and knew we needed something better than Jonas. Review Source Response from Foundation Software January 8, 2026 Beth, thank you for sharing your experience. We’re glad Foundation has helped keep your accounting, documents, and employee records organized in one place, and that our support team has been helpful along the way. We appreciate your feedback on smaller feature enhancements and are grateful you chose Foundation. HS Helen S. Project Executive Construction Used the software for: 2+ years ### "Best Software Out there!!" December 10, 2025 5.0 My overall experience with Foundation Software has been positive. The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance. The software is stable, and the support team is generally always helpful when assistance is needed. Overall, it has strengthened our ability to track project performance and maintain accurate financial records. Pros I like most about Foundation Software is how well it supports the construction industry. The job-costing and payroll tools are extremely detailed, and the reporting features make it easy to understand project performance. It’s reliable, industry-specific, and gives our team the information we need to manage projects more confidently. There isn't a single day goes by that we are not using this software for all our needs. Foundation gave us the comfort of running a solid company. Cons I like least about Foundation Software is that the system can feel outdated. Certain tasks take longer than expected, and the learning curve is fairly steep, which can make it challenging for new users to become fully comfortable with the software. Additionally, some reports and features lack the level of customization our team needs. Support is generally helpful but sometimes difficult to reach during busy periods. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing FOUNDATION Exactly what we needed to run all our accounting in one place. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Too many application and an unseamless system Review Source Response from Foundation Software December 18, 2025 Thank you, Helen, for the detailed and thoughtful feedback. We’re thrilled to hear Foundation plays such a central role in your daily operations and supports your team’s confidence in managing projects. We appreciate your honest input on usability and customization, and we’re glad our industry-focused tools and job costing continue to deliver value. Thank you for trusting Foundation as your all-in-one construction accounting solution. JM Joseph M. CFO Construction Used the software for: 2+ years ### "CFO's honest review " January 6, 2026 5.0 Foundation Accounting Software has transformed the way we manage our financial operations. Its robust feature set—especially its powerful job costing, customizable financial reporting, and audit-friendly design—makes it a standout choice for construction and project-based businesses. The interface is intuitive yet deep, enabling both high-level oversight and granular transaction control without overwhelming users. I particularly appreciate the ability to tailor reports to our exact needs, which has significantly improved our month-end close process and internal decision-making. Pros Foundation customer service is second to none - and the useability for the construction industry is unrivaled in both payroll and accounting systems. Cons Do not like that i have to update all union pay rates in each company database - wish we could share this data between linked company's. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed a industry specific accounting software. Review Source Response from Foundation Software January 7, 2026 Thank you, Joseph, for the incredibly thoughtful and detailed review. We’re thrilled to hear Foundation has had such a meaningful impact on your financial operations, reporting, and decision-making. Your feedback on managing union rates across multiple databases is appreciated and valuable as we continue refining workflows for complex organizations. AD Andrea D. Finance Construction Used the software for: 2+ years ### "Great Software - Could benefit from API Functionality & AI Integration Capabilities" November 14, 2025 3.0 Overall, I think Foundation is a great start, and I appreciate how you are constantly adding, changing, and growing with the market. Adding the AI Integration, and API Functionality would ensure our relationship continues for years to come. Pros Ease of Use, Document Management, and Management of Home/Away Logic for Multi-State/Multi-Trade Unions. Cons One area for potential improvement is the addition of API functionality. With recent advances in AI, integrating AI agents into workflows could be a valuable enhancement. This could enable automation of repetitive tasks, provide intelligent recommendations, and improve overall productivity. This is what your competitors are reaching out to us about. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) We changed because we needed a system that could handle Hourly Union Payroll for a company that travels workforce to multiple states, and employees individuals who are members of multiple trade unions and locals. Review Source Response from Foundation Software November 18, 2025 Thank you, Andrea! We’re happy to hear FOUNDATION has been a strong fit for your multi-state, multi-trade payroll needs. We truly appreciate your suggestions on API and AI workflow enhancements — feedback like this helps shape our roadmap as we continue to grow with the industry. Thank you for sharing your experience and for being part of the FOUNDATION community. RR Riley R. Executive Assistant Construction Used the software for: Less than 6 months ### "Great software, helpful staff" December 19, 2025 5.0 Overall it has been a great experience and it is taking our company to the next level. We are learning so much! Foundation is giving us the backbone we need to be more established. Pros Foundation offers a variety of reports you can use for things like payroll, job costing and more. It is very helpful when it comes to fringe benefits and certified payroll. The implementation meetings are very informative and the staff is very kind and helpful. Overall very happy with this software purchase. Cons The format of the software seems outdated. I wish I could use AI to import information instead of manually typing info from DIR sheets. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION Sage seemed very outdated, and the interaction I had with their sales team was not as pleasant as what I experienced with foundation. Switched from [Meridian](https://www.capterra.com/p/265877/BlueCielo-Meridian-Enterprise/) We wanted more flexibility with our payroll provider and we wants to grow in job costing. Review Source Response from Foundation Software December 22, 2025 Thank you, Riley, for the thoughtful review and for choosing Foundation. We’re glad to hear our reporting tools, payroll capabilities, and certified payroll support are helping move your business forward. It’s great to know the implementation meetings and our team made the onboarding process informative and positive. We appreciate your feedback regarding modernization and data entry—it’s valuable as we continue to enhance the platform. We’re excited to support your team as you grow and become even more established. KH Kylinn H. AR Construction Used the software for: 2+ years ### "Foundations Review" July 23, 2026 2.0 Personal experience, I would give Foundations a 3 out of 10. There is so much potential with this system, but I don't feel they gave very detailed training and could really use help with setting up report. Pros I would continue to say the employees who use foundations on a daily basis are still not quite impressed. If I had to give one positive it would the rollback process once something has been posted. Cons Still a few things we are not impressed with is the wait time on customer service calls, unexpected software crashes and really sucks when you are working on a task and it wasn't saved, Unit Billings process could be shortened by ALOT. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Our company only switched because we outgrew Quickbooks and needed a software for better job costing. Review Source GB Genevieve B. Admin and Accounting Manager Civil Engineering Used the software for: 2+ years ### "Pass if your business is heavy coding with accounting needs" September 2, 2025 3.0 We originally wanted a construction coding and accounting software. This falls short on both. Once you have gotten through the initial training it can be pretty easy to use but the reporting side is absolute trash. I also have to say for the amount of money, you would think the overall look of the reports, checks, lists anything you print out would look a little more refined and professional...alas, not this software. Rudimentary. Pros Customer support is usually same day and specifically the backend support is amazing. They have a ton of videos for the basic troubleshooting. Cons This is a template structured software. You cannot specifically build it to your needs. Reports are super limited. Support to build reports is also limited. For a specialty construction software, I was so disappointed with details. This industry is structured to specifications; I feel the reporting from Foundation is not. Alternatives considered [Deltek Vantagepoint](https://www.capterra.com/p/225612/Vantagepoint/)[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[Spectrum](https://www.capterra.com/p/170585/Spectrum/) Reason for choosing FOUNDATION We had a subcontractor who uses them and were quite happy with the overall product. The sub is not a GC, I should have thought that through. Switched from [Marathon Registration Software](https://www.capterra.com/p/109829/Marathon-Registration-Software/) eCaliper Marathon System Services was no longer being updated. They closed all production and support. Review Source Response from Foundation Software September 3, 2025 We appreciate your honest review, Genevieve. It’s great to hear our support team has been helpful, but we’re sorry to hear reporting hasn’t met your needs. Your input is important, and we’ll use it to guide future improvements. CH Caroline H. HR Construction Used the software for: 2+ years ### "14+ year Foundation users in the construction space" January 8, 2026 4.0 We've been with Foundation for over 14 years and have always found the customer service superior and your team is constantly updating and adding to the functionality - we appreciate this proactive approach. Pros Our ability to run reports micro-specific to our construction field is unmatched. We also bundle with the Payroll4Construction payroll services for ease of use. Cons There are limitations to the ability to sync Foundation with outside software (HR, payroll, benefits). Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We outgrew Quickbooks and it was not construction specific enough. Review Source Response from Foundation Software January 9, 2026 Thank you for being a long-time Foundation user, Caroline! We’re grateful for your trust over the past 14+ years and are glad our reporting capabilities and ongoing enhancements continue to support your construction operations. We truly appreciate your partnership and feedback. AJ Alyssa J. Payroll Environmental Services Used the software for: 2+ years ### "Foundation - Great Customer Service and Reports" December 1, 2025 5.0 I've used Foundation for over five years and I think it's a great accounting system for construction. I've had an overall positive experience with Foundation. Pros Foundation has great customer service! Whenever I have a problem, all I need to do is give them a call and they will work with me to fix the problem. All the representatives are courteous and knowledgeable about the software. I also love the ease of use of Foundation. The software is organized and easy to navigate, once you get the hang of it. It has many useful reports for job costing, payroll, and accounts payables/receivables. I do payroll at my company and Foundation makes it easy. There are many Pre-Check Registers that I can look over before submitting to make sure no mistakes are made. The most useful report to me is the "Unpaid Employee" list. It's exactly like it sounds, it'll give you a list of current employees who don't have a paycheck for the week. Cons It did take me a while to understand the layout of Foundation. I do payroll now, and it is tedious to create a new union with different pay rates and fringe deductions, since you have to create a fringe deduction for each trade that you have. Review Source Response from Foundation Software December 3, 2025 Thank you, Alyssa! We’re glad to hear our support team and reporting tools have made your day-to-day payroll work easier. It’s great knowing features like Pre-Check Registers and the Unpaid Employee list are helping you stay accurate and efficient. We appreciate you sharing your experience with the learning curve as well; feedback like this guides our ongoing improvements. Thanks for being a longtime Foundation user! BJ Bri J. Controller Construction Used the software for: Less than 6 months ### "Foundation is a little dated but is full of promise and has great support teams!" January 6, 2026 4.0 All in all I think Foundation is promising and has great customer support. It does need to strengthen it's training and resources, become more intuitive, and get a facelift. Pros My favorite part of Foundation is their customer service, which is very responsive to user needs and helpful. I appreciate their one on one help and that they make it super easy to connect with a live person without hassle. They have always been super friendly and taken good care of us as well. Foundation is also a more affordable software than may others I have tried elsewhere. Cons I don't feel that the software is as intuitive and user-friendly as it could be. The help options within the system are dated, hard to search, and not user-friendly. Their training materials are also dated and need to be modernized with quick job aid reference guides and less 100+ page documents with too much text, not enough visuals, and way too much information overload. Their training definitely needs an overhaul. Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. There's also a lot of features in Foundation that are dated and designed in a way that slows the user down. I've also found that there's a lot that I don't know is even in there, which is a bummer because unless you get a really strong customer service agent on the phone, you will likely never know about features, as not all of them dive as deep into support as I wish. Review Source Response from Foundation Software January 7, 2026 Thank you for the honest and detailed feedback, Bri. We’re glad our support team has been responsive and helpful, and we appreciate your thoughtful perspective on training resources and usability. Input like this is invaluable as we continue enhancing education, discoverability, and overall user experience across the platform. JB Josh B. Assistant Controller Construction Used the software for: 2+ years ### "Foundationsoft Review Nice" October 29, 2025 4.0 Overall good been using Foundation software since 2015 alot has changed, Used it with three contractors that i worked for. Fringe reports are helpful. I like the software overall, but adjust AR and AP invoices can be difficult sometimes because of the posting periods being closed. Job cost reports are helpfull. Payroll is time consuming with all the steps but i understand the process. Do not want to outsource payroll. i will be nice to be able to scan ap invoices in and not have to enter all the information. Pros Easy to navigate, real time reports for job costs and financials, billing is simple and can be emailed. Cons price has gone up, positive payreport can't be used, have to manually edit the report to upload to the bank. Quicker Ap entry or credit card use entry Review Source Response from Foundation Software November 4, 2025 Thanks, Josh! We appreciate your long-term trust in FOUNDATION and are glad it’s supported your work across multiple contractors. Your feedback on payroll steps, AP entry, and report uploads is valuable — we’ll share it with our development team as we continue improving efficiency and usability. TG Tiffany G. Payroll Construction Used the software for: 2+ years ### "Very Happy With Foundation!" October 22, 2025 5.0 We are very happy with Foundation. Any issues we do come across are easily handled by their friendly and patient staff. Pros Foundation has a host of products available, many of which integrate automatically with their main software, helping our business to run smoothly and effortlessly. Their customer service and support are top-notch, with fast turnaround time and friendly response. New employees have found the system to be user-friendly and very easy to learn. Cons Although customizable reports are available, some data is difficult to export to a single report. This is easily maneuvered by merging multiple reports outside of the system, but it would be nicer if that step wasn't needed. Review Source Response from Foundation Software October 28, 2025 Thank you, Tiffany! We’re so glad to hear how seamlessly Foundation and our integrated products have supported your business. It’s great that your team finds the system easy to learn and our support team helpful. We appreciate your note about reporting — feedback like yours helps us continue improving. DZ Debra Z. Controller Construction Used the software for: 2+ years ### "Controller" August 19, 2025 5.0 My overall experience is payroll, AP, AR, and Job Costing. The ease of running monthend reports are a breeze, along with year end reports. Financials are also easy to run. Pros The best thing about Foundation is how it interacts with Job Costing, Accounts Payable, Accounts Receivable and it seems seamless. Cons The least thing I like about Foundation is that when you go into the invoices in each Vendor, look at another window, it goes back to the beginning of the invoice numbers. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The program we used was not user friendly. Review Source Response from Foundation Software August 20, 2025 Thank you, Debra! We're thrilled FOUNDATION makes payroll, AP, AR, and job costing seamless for you. It’s great to hear month-end and year-end reporting are a breeze. DH Donna H. Office Manager Construction Used the software for: 2+ years ### ""Foundation" Why would you not choose the best?" December 1, 2025 5.0 Overall my experience with foundation is an A+ as I have been working with this software for 9 years and counting. I have worked with various accounting packages over the last 30 years and Foundation is truly the best! I would never change to something else. They are always upgrading to keep us current. Pros Foundation accounting software is a great value. The customer support is a rapid turnaround with their highly knowledgeable staff. All aspects of our accounting is covered... Payroll, GL, AP, Construction / AIA billing and of course tracking. There isn't anything I feel I am missing on a day to day basis. If you need to be more knowledgeable.. they have classes, seminars, books, etc. You are always covered. Cons There is hardly anything I can say I like least about foundation other than the computer software is smarter than me! Lol Review Source Response from Foundation Software December 2, 2025 Thank you, Donna! We’re grateful for your long-term partnership and thrilled to hear Foundation continues to support everything from payroll to AIA billing. It’s great to know our training resources and support team have made a difference. We appreciate your loyalty and your wonderful feedback—thank you for 9 years and counting! SD Sharon D. Secretary Treasurer Construction Used the software for: 2+ years ### ""I love Foundation!"" December 8, 2025 5.0 I would rate our experience as a 10 out of 10. Having looked into 4 other construction softwares, I've never regretted selecting Foundation. Pros The support team is outstanding! Always so incredibly patient and helpful! I'm very impressed with the level of expertise they have. Very much appreciate that payroll calls for assistance are given priority. Cons Waiting for a call-back, while knowing how busy you are at times. I realize that it would be impossible to estimate how long it would take for a response. Review Source Response from Foundation Software December 9, 2025 Sharon, thank you for the generous feedback! We're thrilled to hear our support team has consistently provided the patient, expert help you need — especially with payroll. We truly appreciate your long-term trust in FOUNDATION and are grateful you selected us after reviewing other construction software. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.