--- title: "FOUNDATION Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FOUNDATION the right Construction Accounting solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2032/FOUNDATION/reviews/" page_type: "reviews" language: "en" --- FOUNDATION 4.3 (405) [View alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 10th, 2026 # Reviews of FOUNDATION Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews SA Stephanie A ControllerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The software is powerful, highly customizable, and clearly built with contractors in mind. While there are areas that could be modernized, particularly around foreign currency functionality, the strength of the core construction accounting features and the outstanding customer support make it a system we would still highly recommend.“ May 12, 2026 AC Alfredo C IT Sys AdminConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I did not like the Hosted Foundation version crashing multiple times due to 1-3 second drops in internet connection and the limited customization of reports.“ June 9, 2026 SW Sherri W Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy.“ June 16, 2026 KH Kylinn H ARConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Just a few things i'm not impressed with is the customer service wait time, occasional software crashes, changes in settings, AIA Unit billing process, AP journal entry's after posted invoices, along with uploaded images into the accounting software are hard to get to.“ July 23, 2026 SP Stephany P Accounts ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance.“ February 16, 2026 HG Heather G Business OperationsConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Customization options can be limited in some areas, making it challenging to tailor reports and workflows exactly how a company would like.“ June 16, 2026 SL Sarah L Project AdministratorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Variety of reports, built in AIA format and unit price for billing, ability to add modules as our company grows“ April 13, 2026 DV Deborah V Director of AccountingConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Some areas require a dual entry process. And some of the additional modules that are supposed to sync with Foundation tend to be a bit glitchy.“ February 16, 2026 ## Showing most helpful reviews Showing 1-25 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jodi M. Vice President Construction Used the software for: 2+ years ### "AllStar Glass " March 10, 2025 5.0 Love Foundation Soft for the job costing abilities, the PM module is wonderful and of course PR, AR and AP. The way everything works together is perfect. Pros The customer service availability, training and education. Cons It can be a bit persnickety when it comes to connectivity. Seems to time out quickly if I am not consistently working in Foundation. That can be annoying. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Their customer service was horrible. We needed more personal service. Review Source Response from Foundation Software March 11, 2025 Thank you, Jodi! We’re thrilled to hear that you love Foundation for job costing, project management, and payroll processes. We appreciate your feedback about connectivity and will pass it along to our team. If you ever need assistance, our support team is always happy to help! KG Kelly G. CPA Construction Used the software for: 2+ years ### "Foundation; Big Bang for the money" August 3, 2026 5.0 Foundation has been a great step up from our old software. The ease of transition was smooth. The continued offering of new products that integrate with Foundation to expand the ease of managing our company's data. Pros Value for money. Ease of use. Very user friendly even a new employee with little experience friendly. Cons Newer products like SafetyHQ & HRHQ don't sync well together. Wish new products utilize same data for users so there isn't any conflicts for users needing to access both. Alternatives considered [Vista-Suite](https://www.capterra.com/p/230201/VistaSuite/) Reason for choosing FOUNDATION Function and value for money spent was the leading determining factor Switched from [Interacty](https://www.capterra.com/p/209461/Interacty/) Our system was actually Interac. (not available in dropdown option.) We had outgrown the old system. Review Source Response from Foundation Software August 4, 2026 Thank you for your review, Kelly! We're thrilled to hear FOUNDATION has delivered great value and made the transition from your previous system a smooth one. We also appreciate your feedback on SafetyHQ and HRHQ integration and will share it with our product team as we continue improving our solutions. CB Cody B. Controller Construction Used the software for: 1-2 years ### "A Step Back in Time" May 12, 2026 2.0 Using Foundation feels like traveling back in time. The software itself is 10-15 years behind industry standards and the company has not embraced advances in software development. Foundation attempts to catch-up but offering "bolt-on" solutions that on average are sub-par and often create as many problems as they solve. I would recommend being slow to adopt any new modules Foundation has to offer. The support team is responsive to questions/issues but often do not have a resolution or technical expertise to properly address issues. On several occasions, Foundation has made a change to the software that was not communicated that has caused issues with how we use the software. Only after reaching out to Foundation are, we made aware that they changed the functionality with disrupts our operations. The core functionality of the tool is adequate to manage the finances of a construction business. However, you will be paying a premium price for a system that offers basic functionality. If you are looking for a software that offers solutions to automate task and increase efficiency, I would recommend exploring other options. Pros The ability to extract data from the tool using ODBC Connection to create custom reporting outside of Foundation. Cons Constant bugs/issues that are not addressed timely or not tested thoroughly. Outdated technology that is not up to par with industry standards, very limited integration capabilities with other systems, awkward and cumbersome user interface. Review Source Response from Foundation Software May 14, 2026 Cody, thank you for taking the time to share your feedback. We’re sorry this has been your experience, as it’s not the level of performance or partnership we strive to provide. We appreciate your recognition of the reporting flexibility and responsive support team. Our Client Success team will be reaching out directly to better understand your concerns and discuss your experience further. SA Stephanie A. Controller Construction Used the software for: 6-12 months ### "A Powerful Construction Accounting System Backed by Exceptional Support" May 12, 2026 4.0 Overall, we’ve had a very positive experience with Foundation. For construction companies with complex payroll, job costing, and reporting requirements, it’s one of the better industry-specific accounting systems available. The software is powerful, highly customizable, and clearly built with contractors in mind. While there are areas that could be modernized, particularly around foreign currency functionality, the strength of the core construction accounting features and the outstanding customer support make it a system we would still highly recommend. Pros Foundation has been a really strong fit for our construction accounting needs. The job costing capabilities, payroll functionality, reporting, and overall flexibility are far more tailored to the construction industry than most general accounting software we evaluated. It handles union payroll, multi-state work, certified payroll reporting, and detailed project tracking very well, which is critical for companies like ours. The system has a lot of depth, and once you understand how the modules work together, it can handle a significant amount of operational complexity. Customer support is also exceptional. We’ve worked with many software providers over the years, and Foundation’s support team has honestly been one of the best experiences we’ve had. Their reps are knowledgeable, patient, and genuinely helpful, especially when dealing with complicated construction accounting scenarios. It’s refreshing to work with a support team that actually understands the industry and takes the time to help solve problems instead of reading from scripts. Cons The biggest limitation for us is foreign currency handling. If your company deals with Canadian vendors, international projects, or multi-currency transactions with any regularity, Foundation falls short in that area. There are workarounds, but they tend to be manual and cumbersome compared to what you’d expect from a modern ERP/accounting platform. Some parts of the system can also feel dated from a usability standpoint, and there can be a learning curve for new users because of how robust the software is. However, for construction-specific accounting, the tradeoff is usually worth it. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) We switched from Sage 100 because we needed a system that was more construction and project accounting focused. FOUNDATION offered much stronger job costing, project tracking, payroll, and reporting capabilities. It was also widely recommended by others in our industry, including peer companies and business contacts already using the software successfully. Review Source Response from Foundation Software May 14, 2026 Stephanie, thank you for the detailed review! We’re thrilled FOUNDATION has been a strong fit for your construction accounting, payroll and reporting needs. We also appreciate your recognition of our support team and your feedback on foreign currency functionality as we continue enhancing the platform. KR Kurt R. Controller Construction Used the software for: 2+ years ### "Gets the job done" July 28, 2026 4.0 I really think the best part of Foundation is the customer support. I feel the next edition should modernize it more though. Pros Even though the software is fairly easy to use, the customer support is excellent when something is a little more difficult to accomplish. Cons I don't feel like it has modernized yet. Everything is in one window, so you can't easily do dual screen or have two separate windows up to compare or help with processing. Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Mas90 wasn't the correct system for us in construction. We used custom reports to make it work. Review Source Response from Foundation Software July 29, 2026 Hi Kurt, thank you for your review! We're happy to hear our support team has been a highlight of your experience. We also appreciate your feedback on modernizing the interface and multi-window functionality and will pass it along to our product team. GG Gidget G. Controller Construction Used the software for: 6-12 months ### "Foundation is GREAT" June 16, 2026 5.0 Foundation is easy to use and navigate. I also appreciate all the modules for different divisions that help with reporting accurate information. Pros Customer support is knowledgeable and efficient. Quick turn around. I have not had any issue that was not handled and most of the time it was a simple fix that helps me learn from my mistakes Cons I love Foundation - I don't know of any CONS thus far with using this product. We have added additional modules because they work well together when reporting. Switched from [Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/) Infor had terrible customer service assistance and the product is out dated Review Source Response from Foundation Software June 17, 2026 Thank you, Gidget! We're delighted to hear you've had such a positive experience with FOUNDATION and our support team. It's great to know the additional modules are helping your reporting and operations. We appreciate your review! PBP Paul Brennan P. Owner Accounting Used the software for: Less than 6 months ### "Easy of learning and using for new users." July 28, 2026 5.0 I quickly learned the software, had some very helpful both log a call and consulting experiences with the foundation team and system. Pros Customer support is quick and super helpful. ITs a very easy system to learn and view. Very easy to access information both cost tracking and how to do things. Invoicing is very flexible to match our needs. Billings and payments provide options both internally and 3rd party to make it super easy to use. Great value for the money Cons Currently support is only via phone call, would be helpful to get emails answers for simple questions. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) system limitation, foundation allows for better reporting and is very user friendly. Review Source Response from Foundation Software July 29, 2026 Hi Paul, thank you for your wonderful review! We're glad to hear FOUNDATION has been easy to learn and that our support team has helped make your experience a positive one. We also appreciate your feedback about email support and will share it with our team. Thanks for choosing FOUNDATION! SW Sherri W. Office Manager Construction Used the software for: 2+ years ### "Foundation great for new users" June 16, 2026 5.0 I have had an overall great experience with Foundation and would love to add on more features if I can get our team to try some new features. Monthly/Quarterly and Year End are made easier with Foundation. Pros I really liked the easiness of learning the basics to run our accounting for construction. The customer support is very quick to respond and answer any of my questions. The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy. Cons I haven't really found any cons - only that there is so much more the software can do then I am aware of this time without taking on some actual training courses. Review Source Response from Foundation Software June 17, 2026 Thank you for your kind words, Sherri! We're happy to hear FOUNDATION has made construction accounting and AIA billing easier for your team. It's also wonderful to know our support team has been there when you need them. Thanks for being part of the FOUNDATION family! MR Michael R. Chief Accountant Construction Used the software for: 2+ years ### "K&R Review" June 17, 2026 5.0 Day to day operation works great and we have no complaints on our daily operations working out of Foundaiton. We are able to train any new hires quickly on how to use the major modules like accounts payable. We can also make Foundation work in a way and customize aspects of it that works for our company. Pros Modules are easy to use and flow in a way that makes sense. The reports Foundaton gives you access to covers almost any information that you may need to pull. And if the report you need is not there, you can typically make a customized report for what you need. Customer support has a good response time of typically a few hours to a day depending on the severity of the issue. Talking with customer support is easy and helpful. Cons Updates to Foundation come on a regular basis, which is great, but sometimes the items your company are looking for to be updated are not addressed until later updates. The new year update (V26.0.0) was one that didn't come out until January 8th which included 2026 tax tables. I would have hoped was released prior to the start of 2026. Important updates like this should have priority to release on time. Review Source Response from Foundation Software June 18, 2026 Thank you for your review, Michael! We're glad to hear FOUNDATION's reporting capabilities, customization options, and customer support have helped support your day-to-day operations. We also appreciate your feedback regarding update timing and release schedules. Input like yours helps us continue improving the experience for our customers. Thank you for being a valued FOUNDATION user! RI Richard I. Controller Construction Used the software for: 2+ years ### "Foundation Software accounting review" July 29, 2026 5.0 My overall experience with Foundation and ProjectHQ has been very good. I am able to document all of the accounting processes that I need to produce monthly and yearly financial statements Pros Foundation is a complete system for construction accounting with good processes for documenting contracts, change orders, pay applications, invoices, customer payments and subcontractor bills. We can manage our job billing and subcontractor payments over as many months or years as we need. Cons I would like to see more information available on accounts payable reports, specifically to see the vendor name in general ledger history detail reports of expense accounts. Also the table of contents in the help section is not intuitive or AI capable and does not always correspond to the information needed Switched from [American Cloud](https://www.capterra.com/p/10005725/American-Cloud/) We needed to work in a more modern software Review Source Response from Foundation Software July 30, 2026 Thank you for your thoughtful review, Richard! We're glad FOUNDATION and ProjectHQ have helped support your construction accounting processes and long-term project management. We also appreciate your feedback on accounts payable reporting and the Help section, and we'll be sure to share it with our product team. TN Tracy N. Cost Accountant Construction Used the software for: 2+ years ### "Good Construction Accounting Software " June 9, 2026 4.0 Training is good. Providing written SOP's for each module would be beneficial in the training also. Pros Good construction accounting software that helps keep projects organized. The internal approval system. Customer support is quick and very helpful. Cons Can't drag and drop files when attaching to the document imaging. Creating specific reports is extra. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION Prior experience with the software which helped other employees learn the software and answer questions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Need more of a construction accounting software for our company and projects. Review Source Response from Foundation Software June 10, 2026 Thank you, Tracy, for your review! We're happy to hear FOUNDATION has helped keep your projects organized and that you've had positive experiences with our support and training teams. We appreciate your suggestions regarding document management and training resources, and we're always looking for ways to improve. Thanks again for your feedback and support. KG Kelly G. CPA Construction Used the software for: 2+ years ### "I would highly recommend Foundation Software for someone looking to change" January 12, 2026 5.0 We have been very pleased with the software, the level of customer service and the price point as well. I have and would recommend Foundation Software to others. Pros Foundation Software has great customer service and support. Their staff is very knowledgeable and helpful. The cost of the software is a great value for the capabilities of the software and it room for growth that has allowed us to scale up in our business. Cons We are opting in to new products/add Ons as Foundation has been offering them such HRHQ, Foundation Pay, Safety HQ. There have been growing pains and sometime these have been clunky or down. I would hope that Foundation allocates more resources to these new products to help ensure that they are successful and we can continue to utilize them. Alternatives considered [Vista-Suite](https://www.capterra.com/p/230201/VistaSuite/) Reason for choosing FOUNDATION Software functions and capabilities vs the price of these items. Vista had a lot of bells and whistles but they were way overpriced in our opinion. Switched from [Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/) We switched from Interac but that is not an option in your dropdown list. We had outgrown the Interac system. It was a DOS based system and not a SQL database. Review Source Response from Foundation Software January 14, 2026 Thank you, Kelly, for the strong recommendation. We’re glad Foundation continues to support your growth with knowledgeable support, scalable functionality, and long-term value. We truly appreciate your trust. LM Lauren M. Accounting Manager Oil & Energy Used the software for: 2+ years ### "U.S. Based Software Company" May 13, 2026 5.0 Pros I love the U.S. based customer support and I love how they are rolling out updates, new features, and new products consistently. Cons The software and add-ons are expensive, so it can be difficult for a small business to take the leap from QuickBooks. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION I felt more confident in Foundation's customer service after comparing the products, and I like the fact that Foundation was a U.S. based company. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We needed comprehensive job costing capabilities. Review Source Response from Foundation Software May 15, 2026 Thank you, Lauren, for the wonderful review! We’re glad to hear our U.S.-based support team and ongoing product improvements have made a positive impact on your experience. We also appreciate your feedback regarding costs for smaller businesses and are grateful you chose FOUNDATION for your job costing and construction accounting needs. TA Tamara A. Accounting Construction Used the software for: 2+ years ### "Foundation is for you!" June 9, 2026 4.0 Foundation is a great product. Their customer service can't be beat. They are always making improvements and offer additional training and modules that are very helpful and often free. Pros The customer support really make the product. Friendly helpful people really go above and beyond to help the customers. Cons Moving through the screens can be time consuming - also entering information can sometimes be repeatitive. Pulling reports can be difficult. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reason for choosing FOUNDATION Cost and ease of implementing the product Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Wanted something more tailored to construction Review Source Response from Foundation Software June 17, 2026 Thank you for your kind review, Tamara! We're thrilled to hear our customer support team has made such a positive impact on your experience. We also appreciate your feedback regarding navigation, data entry, and reporting. Thank you for choosing FOUNDATION and for taking the time to share your experience with us! SP Stephany P. Accounts Manager Construction Used the software for: 2+ years ### "Manager Accounts" February 16, 2026 4.0 Overall, I value Foundation for its accurate job costing, user-friendly interface, solid reporting tools, and the visibility it gives us into budgets, commitments, and project performance. Pros What I like the most is the ease of use, the ability to create customized reports with Data Genie, and the efficiency of customer support. Cons What I find challenging is that when we use custom formats, uploading them into the system and managing them is not as straightforward as using our standard lien releases or change order forms. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) long time ago, because we need a better system Review Source Response from Foundation Software February 23, 2026 Stephany, thank you for your thoughtful feedback! We’re glad Data Genie, job costing visibility and our support team continue to deliver value. We’re always working to enhance document management and custom form workflows. We appreciate your partnership and insights. SW Suzanne W. Payroll Administrator Construction Used the software for: 2+ years ### "Foundation was the perfect, affordable solution to our growing pains" November 26, 2025 5.0 Overall, our experience has been VERY positive! Foundation was the perfect, affordable solution to our growing pains. Pros I love the SUPPORT! Anytime I get stuck help is always just a phone call away! We have been able to utilize custom reports to get the data out exactly how we want it and the set up wasn't too bad (since we had great help!) Cons It doesn't do \*everything\* we want but it does so much more than Sage and it has shaved a huge burden off of our accounting department. On-boarding was really hard work - but it helped us get down into what we really needed and helped us get familiar with Foundation at the same time. We LOVED our onboarding specialist - \[sensitive content hidden\] She was the best teacher and we always looked forward to our time with her. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Our system was too cumbersome and spread across too many platforms making it difficult and complicated to do payroll and accounting. Review Source Response from Foundation Software December 2, 2025 Thank you so much, Suzanne! We love hearing how impactful support and custom reporting have been for your team. Onboarding is a big lift, and we’re glad it helped you get everything configured the way you needed. We truly appreciate your kind words about your onboarding specialist as well. Thanks for choosing Foundation! BM Brittany M. Administrative Assistant and Accounts Payable Construction Used the software for: 1-2 years ### "Foundations Review " December 8, 2025 5.0 Features that are easy to access and the overall guidance and help has been so tremendous. Our Company enjoys this specific software over many others. Pros Foundations has a great support team. If we need guidance for anything with the software or have any question they are fast to respond and happy to help us. It is easy to use and the webinar videos help tremendously. Documents are easy to access and track with the help of Foundations. Cons I am still on the learning curve so far I don't have anything that is my least favorite. I will continue to learn more and grow with this software and possibly in the future could have helpful remarks. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing FOUNDATION This software best suits the company in the needs for tracking and and billing and time keeping. Review Source Response from Foundation Software December 9, 2025 Brittany, thank you for the wonderful review! We're glad to hear our support team, webinars, and document tools have made your experience smooth as you learn the system. We appreciate you choosing FOUNDATION and look forward to supporting you as you continue to grow with the software. TT Teresa T. Vice President Construction Used the software for: 1-2 years ### "Foundation Review" October 22, 2025 4.0 Overall very good. The program is very good, but it has a strong learning curve and almost too much function for ease of use. Pros Customer support responds quickly. Free training webinars are useful and payroll4construction integration Cons It needs to be more streamlined; example, researching transactions needs more hyperlinks rather than having to open different reports manually. Routing invoice process is cumbersome Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing FOUNDATION Quickbooks did not have the advanced construction software that we were looking for Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Sage was a good product but we wanted software designed specifically for construction use and although they have a construction software, we liked Foundation's demo better. We also wanted a software with better customer support, which Foundation has Review Source Response from Foundation Software October 28, 2025 Thanks so much for sharing your experience, Teresa. We’re happy to know our support and training resources have been helpful and that you’re seeing the benefits of Payroll4Construction integration. We appreciate your thoughtful feedback about streamlining — our team is always working on enhancements to make workflows more intuitive. CV Carolyn V. Controller Construction Used the software for: 1-2 years ### "Controller" June 10, 2026 3.0 Only worked in it for 1.5 years, so still learning. I am not comfortable with the data on the job activity reports. Frustrated with how labor is recorded. Need to be able to record labor based on work date with the system generating an acrrual at the end of the period, along with the reversing entry. Pros Customer Support is gold star. Quick response, knowledgeable reps who are able to explain the situation. Cons Unable to job cost labor based on work date. Can't find a snapshot of the job activity on 1 screen. Would love to see original contact & cost, change orders, JTD billing & costs, & cash collected on one screen. --- Unable to have sub-accounts for the credit card rec. Review Source Response from Foundation Software June 12, 2026 Thank you for your feedback, Carolyn. We're glad to hear our support team has provided a positive experience. We also appreciate your detailed comments regarding job costing, reporting visibility, and credit card reconciliation functionality. A member of our Client Success team will be reaching out to learn more about your experience and discuss your concerns. Thank you for taking the time to share your feedback. BJ Bri J. Controller Construction Used the software for: Less than 6 months ### "Foundation is a little dated but is full of promise and has great support teams!" January 6, 2026 4.0 All in all I think Foundation is promising and has great customer support. It does need to strengthen it's training and resources, become more intuitive, and get a facelift. Pros My favorite part of Foundation is their customer service, which is very responsive to user needs and helpful. I appreciate their one on one help and that they make it super easy to connect with a live person without hassle. They have always been super friendly and taken good care of us as well. Foundation is also a more affordable software than may others I have tried elsewhere. Cons I don't feel that the software is as intuitive and user-friendly as it could be. The help options within the system are dated, hard to search, and not user-friendly. Their training materials are also dated and need to be modernized with quick job aid reference guides and less 100+ page documents with too much text, not enough visuals, and way too much information overload. Their training definitely needs an overhaul. Most people don't have time to scan multi-hundred-page documents for an answer that could be solved in a quick searchable knowledgebase, job aid repository, AI assistant, etc., or watch an hour long video that inevitably won't answer their question either. There's also a lot of features in Foundation that are dated and designed in a way that slows the user down. I've also found that there's a lot that I don't know is even in there, which is a bummer because unless you get a really strong customer service agent on the phone, you will likely never know about features, as not all of them dive as deep into support as I wish. Review Source Response from Foundation Software January 7, 2026 Thank you for the honest and detailed feedback, Bri. We’re glad our support team has been responsive and helpful, and we appreciate your thoughtful perspective on training resources and usability. Input like this is invaluable as we continue enhancing education, discoverability, and overall user experience across the platform. JB Josh B. Assistant Controller Construction Used the software for: 2+ years ### "Foundationsoft Review Nice" October 29, 2025 4.0 Overall good been using Foundation software since 2015 alot has changed, Used it with three contractors that i worked for. Fringe reports are helpful. I like the software overall, but adjust AR and AP invoices can be difficult sometimes because of the posting periods being closed. Job cost reports are helpfull. Payroll is time consuming with all the steps but i understand the process. Do not want to outsource payroll. i will be nice to be able to scan ap invoices in and not have to enter all the information. Pros Easy to navigate, real time reports for job costs and financials, billing is simple and can be emailed. Cons price has gone up, positive payreport can't be used, have to manually edit the report to upload to the bank. Quicker Ap entry or credit card use entry Review Source Response from Foundation Software November 4, 2025 Thanks, Josh! We appreciate your long-term trust in FOUNDATION and are glad it’s supported your work across multiple contractors. Your feedback on payroll steps, AP entry, and report uploads is valuable — we’ll share it with our development team as we continue improving efficiency and usability. TG Tiffany G. Payroll Construction Used the software for: 2+ years ### "Very Happy With Foundation!" October 22, 2025 5.0 We are very happy with Foundation. Any issues we do come across are easily handled by their friendly and patient staff. Pros Foundation has a host of products available, many of which integrate automatically with their main software, helping our business to run smoothly and effortlessly. Their customer service and support are top-notch, with fast turnaround time and friendly response. New employees have found the system to be user-friendly and very easy to learn. Cons Although customizable reports are available, some data is difficult to export to a single report. This is easily maneuvered by merging multiple reports outside of the system, but it would be nicer if that step wasn't needed. Review Source Response from Foundation Software October 28, 2025 Thank you, Tiffany! We’re so glad to hear how seamlessly Foundation and our integrated products have supported your business. It’s great that your team finds the system easy to learn and our support team helpful. We appreciate your note about reporting — feedback like yours helps us continue improving. JH Jennifer H. Controller Construction Used the software for: 2+ years ### "Mostly good " October 29, 2025 4.0 My overall experience has been good. The support received when I have an issue is great. There was an issue with Payroll4Construction that took much longer than I felt necessary a couple of years ago but they have since sent out a more realistic timeline when it comes to correcting W2s. Pros Seamless transition with Payroll4Construction. This has made my job much easier and payroll takes way less time. Cons I would like more seamless transitions with modules like project management and estimating so we do not have to purchase separate products that work with Foundation. It would be nice to have 1 system that could handle all of the requirements a construction company needs. There was also a change made where if you have to do a back charge commitment instead of putting a negative number you have to put a negative one (-1) for the change order line and that is hard to remember when it has been awhile. I don't know why that makes more sense to some but it doesn't to me. Also sometimes when applying the commitment to invoices it says I am exceeding the PO amount when I am not. That makes it hard to tie everything back to the PO when the system is not recognizing that there is still money left. I have tripled checked that all my line items match the PO and it still says I am going over. Review Source Response from Foundation Software October 30, 2025 Thanks for sharing your experience, Jennifer! We’re glad to hear Payroll4Construction has streamlined your work. We appreciate your detailed feedback and will share your notes with our development team to help enhance module integration. HS Heather S. Office Manager-Controller, Payroll, HR, Asset Mangement Utilities Used the software for: 2+ years ### "I applied for my current job because of Foundation! I love this software!" October 17, 2025 5.0 I applied for my job in my current position because of Foundation! Back in 2012 I worked for a company that decided to come on board with Foundation and I got to be involved in that process. When I saw an Office Manager position at my current company open up, I not only knew I would have the knowledge to do the job, but excel and really elevate the accounting side of the business. It had also been several years since I got to work in Foundation, and I knew I would be rusty, but because of the excellent customer service I knew they could help me out of any situation I got myself in! Pros Easy to use. Almost all modules are set up the same with Daily, Maintenance and Reporting. Almost all reports export out into Excel so you can make a spreadsheet like a pro. Their customer support is fantastic! Every time I get in a bind or have an issue, they have found a way to bail me out! Cons Its very rare, but just like any other software it can be glitchy. Even then it usually isn't a big issue. Review Source Response from Foundation Software October 24, 2025 Thank you so much, Heather! We love hearing how Foundation has supported your career journey and made accounting more efficient. Your enthusiasm means a lot to our team! AC Alfredo C. IT Sys Admin Construction Used the software for: 2+ years ### "Hosted Review" June 9, 2026 3.0 Overall, this is a decent ERP program to use in the construction industry, but I would stray towards another if using for the service industry. Pros I enjoyed using the Importer application to decrease some manual input since it can be used on the AR invoices and General Ledger. Cons I did not like the Hosted Foundation version crashing multiple times due to 1-3 second drops in internet connection and the limited customization of reports. Review Source Response from Foundation Software June 10, 2026 Thank you, Alfredo, for sharing your feedback. We're glad to hear the Importer application has helped reduce manual data entry and improve efficiency. We also appreciate your comments regarding hosted connectivity and report customization. Feedback like yours helps us continue improving the FOUNDATION experience. Thank you for being a valued customer. 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