--- title: "FOUNDATION Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FOUNDATION the right Construction Accounting solution for you? Explore 424 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2032/FOUNDATION/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- FOUNDATION 4.3 (424) [View alternatives](https://www.capterra.com/p/2032/FOUNDATION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of FOUNDATION Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews SA Stephanie A ControllerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The software is powerful, highly customizable, and clearly built with contractors in mind. While there are areas that could be modernized, particularly around foreign currency functionality, the strength of the core construction accounting features and the outstanding customer support make it a system we would still highly recommend.“ May 12, 2026 AC Alfredo C IT Sys AdminConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I did not like the Hosted Foundation version crashing multiple times due to 1-3 second drops in internet connection and the limited customization of reports.“ June 9, 2026 SW Sherri W Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The software allows me to easily manage our AIA invoicing with general contractors which makes billing and receiving in payments easy.“ June 16, 2026 KH Kylinn H ARConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Just a few things i'm not impressed with is the customer service wait time, occasional software crashes, changes in settings, AIA Unit billing process, AP journal entry's after posted invoices, along with uploaded images into the accounting software are hard to get to.“ July 23, 2026 HS Helen S Project ExecutiveConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The system is tailored to the construction industry, which makes many complex accounting and payroll tasks easier to manage. While there is a learning curve, once you become familiar with the platform it provides reliable tools for job costing, reporting, and payroll compliance.“ December 10, 2025 HG Heather G Business OperationsConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Customization options can be limited in some areas, making it challenging to tailor reports and workflows exactly how a company would like.“ June 16, 2026 IP Isabella P Accounting CoordinatorElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 1-2 years. “From my experience, Foundation Software is one of the strongest accounting systems out there for construction companies—especially those that depend on accurate job cost reporting, complex payroll, and tight cost tracking.“ December 1, 2025 CB Cody B ControllerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “The support team is responsive to questions/issues but often do not have a resolution or technical expertise to properly address issues. “ May 12, 2026 ## Showing most helpful reviews Showing 1-25 of 424 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Financial Controller Used the software for: 3-5 years ### "Interaction with Foundation Accounting Software" November 5, 2026 5.0 I use Foundation daily. Tracking project progress via WIP report, viewing employee time, and completing monthly union reports are easily performed using Foundation. Pros The ability to access financial reports with little effort is very helpful. I find that customer support is always timely and questions/ issue(s) are resolved quickly. Cons I would like to see change orders made visible under the Maintenance-Jobs menu. It would make project cost and project tracking easier. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Foundation for Construction Modules - They can work independently" November 4, 2026 4.0 Our overall experience has been good, they have a good response time when needing help, if you require immediate help they respond quickly. Pros I like this software for the construction industry, specifically that they are sold in separate modules and we were able to get started with Payroll first. Their onsite help to get you set up was great! Their updates to our tax tables and forms are timely. Cons Their Job cost module has a ways to go regarding their WIP schedule. the fact that some reports defaults cannot be saved. Review Source R Reviewer Director of Business Operations Used the software for: 3-5 years ### "Foundation! " November 4, 2026 5.0 learned this software 7 years ago, and over the duration i have found there isnt anything it cannot do for your business needs!!! I am constantly learning new things and making new reports! we will never change to a different accounting software! Pros Foundation does it ALL! you can have one platform that handles everything seamlessly and accurate, from AP invoicing to Payroll, Union reporting, quarterly taxes, service call schedules etc. Cons sometimes things are too limited, but support is amazing at always coming out with new ways to complete tasks and update. Review Source R Reviewer Office Manager Used the software for: Less than 1 year ### "November 2, 2026" November 4, 2026 4.0 The Log a Call support desk has been very helpful at teaching what we should have already known, etc. We do wish we could control response time more. Knowing that someone will call back with 60 minutes, make it easier to express immediate need. I would even welcome a reply to a question by email. Pros Saves time on many every day tasks such as Payroll. The ability to reverse and void was a selling point for us when we had a demonstration at the Con Expo. Setting up the system and training was not bad if only we had the 6 cancelled sessions. Cons It took a while to get the hang of the difference from Explorer Eclipse. W were not too impressed by our main trainer. Because he could not attend the sessions on May 7, June 8, June 10, June 11, July 27 and Sept 14, due to personal reasons, our training was not as thorough as we would have liked. Thas was 12 hours of training missed which should/could have covered payroll more in depth instead of me having to call for how to pay taxes, etc I don't like having to remember to post everything. Couldn't the enter button work as well or pressing save. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Customer Support & Software" October 30, 2026 4.0 Over the 20 years I had excellent experience with Foundation and the support team. I have set up 2 companies over this time period. Pros The customer support is amazing. Especially with payroll module. Foundation is one of the few accountings software's that deals with Ohio city taxes correctly. Foundation overall is easy to use. Cons Mobile app you cannot see contracts. You cannot see all history for customers. Also, cannot create new customers. Review Source R Reviewer Payroll and Invoicing Administrator Used the software for: 3-5 years ### "I'm a Foundation Fan!" October 30, 2026 5.0 I have had a great experience using Foundation. I am always interested in the new products and services that we can incorporate to make our accounting department more efficient. We just added HRHQ and I love it! Pros The software is intuitive and is easy to use. But I must rate the Customer Service teams as excellent, as I sometimes get myself into a pickle. They always figure out my problem and get it corrected. Cons Limited access to user logs. I sometimes need to find out who made a change to my company information. I can never find out. User reports would be great. Review Source R Reviewer Payroll Associate Used the software for: 3-5 years ### "Foundation Software" October 26, 2026 5.0 My overall experience with foundation is great. It is easy to run reports. there is a lot of links that help you easily investigate. Pros Customer support is always super fast, it is easy to submit a ticket and issues are always getting resolved in a timely manner. Cons The least thing I like about foundation is the ease of fixing a mistake. There is a lot of steps and processes to fix simple mistakes. Review Source R Reviewer Office Manager Used the software for: 3-5 years ### "What is there not to like about Foundation?" October 22, 2026 5.0 I have been in this industry for about 8 years now and Foundation just makes everything a little easier. I feel like everything I need is within reach with Foundation. I have never had a issue that couldn't be solved. Pros I love if I don't know how to do something, or find a certain report, that all I have to do is log a call and someone will get back to me so quickly. Foundation makes payroll and paying invoices so easy also. It is so nice to have a system that works perfectly for everything I need. Cons I don't think there is anything that I don't like about foundation. I feel like every issue or problem I have had is solved with a phone call. Review Source R Reviewer Controller Used the software for: 1-3 years ### "Foundation software is for everyone!" October 6, 2026 5.0 We have been using this for about 2 years. It has been a great step up but not something that is too overwhelming. It allows for better reports, better WIP schedules, and an easier process. We love using Foundation. I have also attended a few online classes and the Foundation COllege last year in San Antonio. It was full of great tools and allows for customers to use the software to a higher level. Pros When I have a problem, I get an answer fast. I talk to someone based in the US & they are helpful. They get back to you fast. If they cannot get you an answer then, they will get back to you. You are never let without an answer. Cons If an error is made there are too many steps to correct the error, like many accounting programs. FOr example, you cannot just go into an invoice and add a PO that you missed, you have to reverse the invoice to make that correction. Which then results in a new INV#. Not a big issues but can cause issues later one with Customers using the wrong INV#. Review Source R Reviewer Accounting Manager Used the software for: 3-5 years ### "Foundation Software moved to Cloud Service" October 5, 2026 5.0 I have been using Foundation Software for nearly 10 years now, it is a good alternative for construction specific small or medium businesses. Unless software is custom designed, which is usually cost prohibitive for a smaller operation, specific construction issues like union pay and WIP calculations can usually not be addressed with a standard accounting software package. Pros Union payroll processing, certified payroll and EEO reporting options, construction cost accounting and WIP Moving to the hosted (cloud) option has improved performance of our systems and eliminated the need to "update" our server and workstations manually Cons I do wish foundation would allow for a better audit trail reporting, for both transactions and changes in maintenance records. Review Source Jodi M. Vice President Used the software for: 3-5 years ### "AllStar Glass " March 11, 2025 5.0 Love Foundation Soft for the job costing abilities, the PM module is wonderful and of course PR, AR and AP. The way everything works together is perfect. Pros The customer service availability, training and education. Cons It can be a bit persnickety when it comes to connectivity. Seems to time out quickly if I am not consistently working in Foundation. That can be annoying. Review Source R Reviewer Corporate CPA Used the software for: 3-5 years ### "Foundation; Big Bang for the money" August 4, 2026 5.0 Foundation has been a great step up from our old software. The ease of transition was smooth. The continued offering of new products that integrate with Foundation to expand the ease of managing our company's data. Pros Value for money. Ease of use. Very user friendly even a new employee with little experience friendly. Cons Newer products like SafetyHQ & HRHQ don't sync well together. Wish new products utilize same data for users so there isn't any conflicts for users needing to access both. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "Makes My Job Easier!" September 23, 2026 4.0 Pros Foundation has proven to be a very user friendly product. The customer service is by far the best I have encountered in a long time. These two points make Foundation worth the cost for the efficiencies it has brought. Cons Lack of drill downs in all reports. I like the functionality of being able to drill down from P&L and BS. Review Source R Reviewer PROJECT COORDINATOR Used the software for: 1-3 years ### "MUCH TO IMPROVE" September 1, 2026 3.0 NOT SMOOTH, NOT EASY, HATE THE DIFFICULTY OR IMPOSSIBILITY TO MAKE CORRECTIONS WITHOUT 2 HRS TIME INVOLVED AND MOST OF THE TIME STILL CAN'T MAKE A SMOOTH CORRECTION Pros TRACKING, WHEN I REACH OUT , MOST OF THE TIME I REC'D IMMEDIATE RESPONSE WITH QUALIFIED, PATIENT REP Cons NOT USER FRIENDLY, NEED THE 'HELP' AVAILABLE WHEN ON A CERTAIN AREA FOR THAT EXACT AREA RATHER THAN HAVING TO GUESS AT WHAT FOUNDATION HAS THE TOPIC LISTED IN THE HELP. Review Source R Reviewer Payroll Used the software for: 3-5 years ### "A Solution For Many Workflows" August 7, 2026 4.0 Foundation has been a wonderful company to work with. Their customer service is great, with knowledgeable employees willing to assist, and their response times for assistance are fast. Their products have helped streamline our workflows, saving time and money in the long run. Pros Although not every feature we subscribe to is available directly within the main"Foundation" platform, they provide easily integrable solutions for all our needs. All the solutions are very easy to use and can be learned quickly. The launch process for each of the products we use was done step-by-step with a dedicated transition manager, and we never felt like we were left in the dark. Their customer service is impeccable. Cons Although there are many customizable features within many of the Foundation products, I do wish there were some additional options available. However, they do offer the ability to submit suggestions about changes, which are tallied and prioritized for potential future buildouts. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "Finally, construction software!!" July 29, 2026 5.0 Going through the modules with \[sensitive content hidden\] was so valuable. The time allocated each week was good - we pulled in a lot of detailed history and I'm grateful we were able to do that. Pros Job costing reports are great - it is so much easier to dig down into our projects and monitor results. It has been easy to close my first month end with Foundation. We consolidated some of our old accounts and the statement groupings make more sense. Cons The tables can be hard to navigate and I'm still figuring out troubleshooting errors (getting there). I'm also just getting started on building custom reports - I'd like some more "canned" options for accounting purposes. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Foundation Software" July 29, 2026 5.0 I am very happy with Foundation and always learn so much when I attend a college or conference. I would recommend Foundation to any construction co. Pros I like that Foundation is user friendly. I like the customer service as well. The support I receive is exceptional and is helpful in future issues I may encounter. Cons There are a few reports that I have been told I can't change but I can work around that. Otherwise I have been very happy with the ease and functionality that Foundation offers for our business. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Gets the job done" July 29, 2026 4.0 I really think the best part of Foundation is the customer support. I feel the next edition should modernize it more though. Pros Even though the software is fairly easy to use, the customer support is excellent when something is a little more difficult to accomplish. Cons I don't feel like it has modernized yet. Everything is in one window, so you can't easily do dual screen or have two separate windows up to compare or help with processing. Review Source R Reviewer Controller Used the software for: 3-5 years ### "I would recommend for Construction Contractors " September 2, 2026 5.0 I started using it about 5 years ago and I really like how easy it is to create reports and access all my information in one place. Pros I love their Customer Support. Whenever I have a problem that I am not sure how to fix, they are awesome. Cons I really don't have any CONS, I would say if you are use to Quickbooks and programs like that, you might have a little bit of a learning curve. Review Source R Reviewer Accounting Manager Used the software for: 1-3 years ### "Great Customer Service and Technical Assistance!" October 5, 2026 5.0 We have implemented two new modules in the last year successfully with the assistance of FOUNDATION. Pros FOUNDATION's customer support is timely and thorough, which is what I like most about our engagement with the platform. Cons What I like least about FOUNDATION as a whole is the cost of the operating system. This is a large operating expense for our company. Review Source Mark S. HR and IT Used the software for: 3-5 years ### "Accounting Software that needs an update" January 20, 2026 3.0 Overall it has been a decent experience, many things left to be desired but does enough to keep our business going smoothly. Pros We like that Foundation offers an Equipment module that allows us to track items at the EQ level and by service code. Tracking fuel purchases against equipment is very important for grading companies and it appears most places like to do it at the GL level instead of equipment level so it is nice that it works directly in the system. Cons There is a large amount of inflexibility with Foundation. Custom reports are very limited and even though you capture a lot of information at all levels of operation there is not an easy to way to get the information you want. We also haven't seen a quality of life Software improvement in 7 years and it has largely stayed the same. Seems their preferred method of updates is to buy another software and try to bolt it on but still doesn't fix the underlying problem that the accounting system could use some updates. Review Source R Reviewer CPA Used the software for: 3-5 years ### "I would highly recommend Foundation Software for someone looking to change" January 14, 2026 5.0 We have been very pleased with the software, the level of customer service and the price point as well. I have and would recommend Foundation Software to others. Pros Foundation Software has great customer service and support. Their staff is very knowledgeable and helpful. The cost of the software is a great value for the capabilities of the software and it room for growth that has allowed us to scale up in our business. Cons We are opting in to new products/add Ons as Foundation has been offering them such HRHQ, Foundation Pay, Safety HQ. There have been growing pains and sometime these have been clunky or down. I would hope that Foundation allocates more resources to these new products to help ensure that they are successful and we can continue to utilize them. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Overall a good product." December 2, 2025 4.0 Overall, I have been quite happy with Foundation. We've used it since 2017 and have never seen any reason to switch to anything else. Customer service is prompt in getting back to you. Pros The flexibility of reporting and being able to create custom reports, and the variability in entering several types of transactions. Cons The T&M Module's worksheets can be glitchy & inflexible. i.e. if you try to add a subcontractor invoice to the subcontractor tab, the worksheet will not include that invoice in the fee calculation (but it will on additions to any other tab). Review Source R Reviewer Payroll Administrator Used the software for: 3-5 years ### "Foundation was the perfect, affordable solution to our growing pains" November 28, 2025 5.0 Overall, our experience has been VERY positive! Foundation was the perfect, affordable solution to our growing pains. Pros I love the SUPPORT! Anytime I get stuck help is always just a phone call away! We have been able to utilize custom reports to get the data out exactly how we want it and the set up wasn't too bad (since we had great help!) Cons It doesn't do \*everything\* we want but it does so much more than Sage and it has shaved a huge burden off of our accounting department. On-boarding was really hard work - but it helped us get down into what we really needed and helped us get familiar with Foundation at the same time. We LOVED our onboarding specialist - \[sensitive content hidden\] She was the best teacher and we always looked forward to our time with her. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "Foundation is GREAT" June 17, 2026 5.0 Foundation is easy to use and navigate. I also appreciate all the modules for different divisions that help with reporting accurate information. Pros Customer support is knowledgeable and efficient. Quick turn around. I have not had any issue that was not handled and most of the time it was a simple fix that helps me learn from my mistakes Cons I love Foundation - I don't know of any CONS thus far with using this product. We have added additional modules because they work well together when reporting. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.