# SaffireTix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SaffireTix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/203251/SaffireTix --- # SaffireTix Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SaffireTix ## What is SaffireTix? SaffireTix ticketing includes online, advance and box office sales, with real-time reporting for any fair, festival or event. Tickets are custom branded and sold on your website or portal to gain buyer confidence, increase security, and make purchasing easier. SaffireTix reserved seating options, customized ticket types, and 3-touch POS system make ticket buying not only personalized, but easy. SaffireTix's Fraud Protection Tools help reduce risk of third-party resellers accessing tickets and cuts down on chargebacks when purchasing through any SaffireTix site. SaffireTix allows for self-management of pricing changes, redemption rules, purchase policies, discount codes, and customer experience with round- the-clock support to cover events when they need it. ## What is SaffireTix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Overall rating Based on 78 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $1 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Event Marketing / 2026 - Venue Management / 2026 ## SaffireTix alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (45)](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/203251/SaffireTix/alternatives/) ## FAQs about SaffireTix Overview ### What problems does SaffireTix solve? SaffireTix solves slow box-office workflows, long entry lines, disconnected website and ticketing systems, and limited visibility into ticket sales and attendance patterns. Event organizers, venue managers, fairs, festivals, and box-office teams use it to launch events quickly, scan reliably even offline, process refunds easily, and reduce support burdens with accessible training. Answer based on 51 reviews Overview ### Which roles and teams benefit most from SaffireTix? SaffireTix is most used by event managers, coordinators, and box office teams who handle ticketing, attendee management, and on-site sales. Operations leaders, administrators, and general managers rely on it to streamline event logistics, while directors, executives, and marketing administrators use it to oversee performance, revenue tracking, and customer service workflows. Answer based on 78 reviews Overview ### What company size and industries is SaffireTix built for? SaffireTix serves small businesses in entertainment and events, with 86% of reviewers from small companies and 28% in Entertainment. It is built for event organizers, fair coordinators, festival planners, rodeo managers, and performing arts venues, with another 27% in Events Services and 10% in Non-Profit Organization Management. Answer based on 78 reviews Features and Usability ### What are the key features of SaffireTix? SaffireTix includes core event ticketing tools like online ticketing, mobile ticketing, barcode scanning, box office sales, and reserved seating with seating maps. Differentiating features include integrated website management and landing pages, real-time reporting and analytics, offline scanning support, customizable reports, and customer data management for promotions and follow-up. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does SaffireTix integrate with? SaffireTix integrates with Constant Contact. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does SaffireTix offer? SaffireTix provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced viewing for setup and feature review. Answer based on 8 reviews Getting Started and Support ### What customer support options does SaffireTix offer, and how do users rate the experience? SaffireTix offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as quick, approachable, and knowledgeable, with fast responses to questions, training that helps with the learning curve, and a team that listens to feedback and resolves issues promptly. Answer based on 36 reviews Features and Usability ### How good is SaffireTix reporting? SaffireTix provides clear, easy-to-read reporting for ticket sales, event activity, and day-to-day operations. Many fair, festival, and venue teams like the real-time access and helpful support, though some users want deeper report customization, easier comparisons, and more flexible filtering for board, finance, or reconciliation needs. Answer based on 18 reviews Bugs and issues ### Does SaffireTix have a lot of bugs or technical issues? SaffireTix runs reliably for many event teams and fairs, with few recurring software problems mentioned. Most feedback points instead to minor usability frustrations, like inconsistent editing steps or limited self-service changes, while responsive support helps resolve issues quickly when questions or setup problems come up. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.9 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Website Management 4.9 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Reporting/Analytics 4.9 (14) 85.71% of 14 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Barcode/Ticket Scanning 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Point of Sale (POS) 5.0 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Reserved Seating 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking SaffireTix 71 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Create branded link campaigns or short links with one or multiple custom domains. Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Store, manage and track all forms in a centralized location Obtain tickets via Kiosk upon arrival at event Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Utilize the same app for multiple events Designed to facilitate operations for more than one facility. Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Customize, sell, and distribute tickets Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Make a list and register visitors Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (78) 4.6 Based on 78 reviews ## Pricing Value for money 4.7 (72) Free Trial Basic $1.00 Per User,Per Year Value for money 4.7 (72) 4.7 Based on 72 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (77) 4.9 Based on 77 reviews ## User reviews Overall rating 4.7 Based on 78 reviews Filter by rating 5(58) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TH Trish H. Committee Member Events Services ### "Easy and Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 I like that someone is available to help when I am having problems. Everyone is willing to help. They do everything to make sure I understand how to do something and make sure I have everything completed correctly. Thank you! Pros It is easy to find the items I am trying to build for our events. I can create categories to make it easier for me to find what I need and do in the system. Cons The reports are all or none. It would be nice to select just what you need for the report. Sometimes I just need 5 certain topics, but I have to download all the detail to get a few columns. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/) Reasons for choosing SaffireTix It seemed to be easier to get around and I have help whenever I need it. Something will always answer any of my questions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Robert B. ticket manager Fund-Raising ### "Look no further than Saffire for ticketing your event." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2026 I utilized Saffire ticketing system for the past 4 years as ticket manager for a non-profit event attended by over 40K people annually. Pros Saffire is a very user friendly tool and the support staff is outstanding in their communication and produce knowledge. Cons I don't have much to say here since it meets all needs and is a quality product. Cost is comparable to others but the quality is exceptional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bridget H. Board Member volunteer Entertainment ### "Saffire Tix makes it FUN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 Again, working with \[sensitive content hidden\] has been awesome. She's so kind and helpful. She followed up every meeting with a 1 page learning sheet to reference. Pros The team is great to work with and \[sensitive content hidden\] is incredibly knowledgeable and patient while we are learning a new platform. I appreciate her willingness to teach me. Cons Nothing so far, everything has been extremely easy to navigate with guidance. Love that support is available when needed also. Switched from [Etix](https://www.capterra.com/p/9348/Etix/) For the customer support, website abilities and reporting during our event. \[sensitive content hidden\] was amazing at the convention while sharing all the highlights with us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IB Idorenyin B. Manager Consumer Services ### "Best of SaffireTix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 8, 2025 SaffireTix has a custom branding, reserved seating options, and real-time reporting. It's really cool Pros I love SaffireTix cos of their strong customer support and protection against fraud tools, also their setup is really friendly. Cons Their inability to purchase multiple seats in a single transaction when using certain ticket grouping options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Ashley G. Ceo Accounting ### "GreatPl product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 Morally experience is very very good! Would most definitely reccomend to others Pros Very easy to use! Very accessible and versatile! Cons User interface was slightly troublesome at times but very little dislikes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP ASISH P. Asst. Manger Sales Transportation/Trucking/Railroad ### "Ideal for handling most tickets for festivals" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2025 Pros I especially liked flexibility of SaffireTix in terms of ticket types and different modes and pricing listed here, altered without support from any third party. In a multi-day music festival context, dynamic pricing and updating of the redemption rules made it easier to increase attendance and monitor consumer usage with ease. Cons The challenge I encountered was that during high sales volume, the reporting was delayed by about 5 to 10 minutes. It became impractical to monitor current sales numbers for making immediate decisions for using flash offers in certain conditions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. Administrator Music ### "Fast and reliable for events, minor room for upgrades" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 29, 2025 Good experience overall. Made ticketing and gate management much easier and faster. Definitely helped us move people through lines quicker at our event. Pros Very easy to use for ticket sales and check-ins. The scanners work fast, and the system handled a pretty big crowd without issues. Setup was smooth too, which was a big plus. Cons Reporting tools could be better — a bit limited if you want deeper insights. Also, it would be great if customization for tickets and receipts was more flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Braxton S. Marketing Manager Events Services ### "Does just what you need it to!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 28, 2025 SaffireTix is an all around solution for website creation and much more. They are are good product as a reasonable price. Pros The features are easy to use and fairly straightforward. I also like that there are tutorials that are easy to understand when I am lost or needing help. Cons I think that sometimes the customizability of the different website sections can be hard to understand. E.g. creating sections within sections, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Murat A. IT Professor Education Management ### "Supplied uninterrupted ticket selling services for our annual festival" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Pros I liked the ability to retain complete control over our ticket kind, pricing, and policies during our event week provided by SaffireTix. I utilized their 3-touch POS at the box office, and high-volume sales that would usually entail long waiting time were greatly eased. Cons One problem which I found was that it is quite hard to change redemption rules during the sale process. As much as the platform is self-managed, the changes did not translate instantly across all sale channels leaving some online and ticket validation disparities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kristie P. Employee Animation ### "User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 Overall great experience they also have wonderful customer service. Pros SaffireTix is a user-friendly, and easy to use, theres even videos that you can watch to "Self-Teach" yourself. Cons Not that is was too much of a con but its not very customizable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203251/SaffireTix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs SaffireTix](https://www.capterra.com/compare/114949-203251/Eventbrite-vs-SaffireTix)