# Page 3 | SaffireTix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SaffireTix the right Ticketing solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203251/SaffireTix/reviews --- SaffireTix 4.7 (78) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of SaffireTix ## Showing most helpful reviews Showing 51-75 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Bill M. Digital Media Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "Very good. Could be great." May 13, 2020 4.0 Pros I like the varying customization options for the website's pages. Cons The calendar feature for events is extremely difficult to use when inserting a lot of dates. It takes 12-14 clicks per individual date. When you're inserting 80 dates for an event, that's a lot of clicking. There are a number of bugs when formatting text on pages. You change the text and the change doesn't take effect, etc. Review Source CR Chelsey R. Facility Marketing Events Services Used the software for: 2+ years ### "You need SaffireTix!" May 8, 2020 5.0 There is never a bad experience with SaffireTix. Saffire is always super helpful and hands on when you need them. Pros The best thing about the SaffireTix software is how easy it was to implement with our Saffire website. Cons The only downside to SaffireTix is we operate an outdated facility with a lot of people coming at once, so we some times lack the connectivity to operate the software to its potential. Reason for choosing SaffireTix We have worked with the Saffire team for years and were happy to expand into new products with them. Switched from [Admit One](https://www.capterra.com/p/10010673/Admit-One/) We wanted to go with a simpler outlet for our customers. Review Source TP Tricia P. Assistant Fair Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great product and value" May 8, 2020 5.0 We have honestly not had a single issue with the software. Being that we are in a rural area, our internet has often given us trouble, but Saffire seems to always be available with a back up plan! Pros Since we were already Saffire clients, SaffireTix was very easy to implement into our existing web site software. Being that we only use the ticketing software during our Fair, there seems to be a learning curve each year for our office. Saffire support is amazing!! Cons The reports generated sometimes don't have the information my board members want to see. Reason for choosing SaffireTix Our organization already had a relationship with Saffire through our website. We were happy with their customer support and felt confident in their ability to get us up and running for ticketing. Review Source MR Mary R. Tourism Marketing Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Refreshingly Simple" May 8, 2020 4.0 pretty satisfied with Saffire tix, we haven’t used it enough to say for sure. Pros The ease of building a landing page quickly with the modular tools makes building or adding to our site simple for all of our staff members no matter their skill level. Cons I’d love to see a clickable phone link from each page so people using mobile can call directly to each business. Also the allocations file is challenging and slows me down when trying to add events with an existing location because I have to search the address file. Review Source SB Shelly B. Manager Events Services Used the software for: 2+ years ### "Amazing support team" May 13, 2020 5.0 It is a great ticketing platform and they have an amazing team ready to help with any aspect of the ticketing. Pros The software is user friendly and has lots of great tutorials. The layout is easy to use and follow. SaffireTix also personalizes the page to look just like your website. Cons It takes time to work through the tutorials, but it is well worth it and they are always there as a resource. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/) Reason for choosing SaffireTix The costs are similar across the products out there, but team at SaffireTix is very personal, the relationship was the canoe tipper. Review Source MH Micaela H. Office Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Great team to work with!" May 8, 2020 5.0 The staff at Saffire is very easy to work with and knowledgeable. They are quick to answer any questions. Pros The system is easy to use and easy to integrate with our website. As a facility that holds events, it was easy to setup new users allowing them to sell tickets for their events through our website. The training videos also allowed me to just get the new users setup and direct them to the videos to get started so little additional time was required of me to train. Plus, Saffire worked directly with the new users if they had any questions. Cons We experienced some internet connectivity issues so our original plan of scanning tickets live was interrupted and took a little bit to switch over to scanning with no internet. Review Source CR Carol R. Chief Marketing & Administrative Officer Entertainment Used the software for: 1-2 years ### "Fast & Easy for Client & Customer" May 8, 2020 5.0 Our experience with SaffireTix has been incredibly positive. They want to do everything they can to help ensure our ticket sales are successful, and exceed our goals and expectations. Pros One of the best things about SaffireTix is how easy it is to quickly set up new events and get them on sale. We recently found ourselves in a situation where we had a very short time frame to get concert tickets on sale. Between the ease of 'back end' setup and the responsiveness of the support team, we were able to meet our on-sale deadline successfully. The system is very easy and intuitive for customers as well. The concert we were able to quickly get on sale unfortunately had to be cancelled about a month later. Processing the refunds was very fast and easy. Cons There are some features that can be hard to find, but the support team is very responsive and willing to help address any challenges. Review Source NP Nancy P. Marketing Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Twin Falls County Fair SaffireTix review" May 11, 2020 5.0 We have sold more tickets online with SaffireTix than we did with previous ticketing systems. It is not only user friendly on our side but also for the customer. Pros I like that the SaffireTix program is very user friendly. Cons We have struggles to get the reports to match up to the way we balance our internal ticket financial tracking system. Would like to be able to have a more customizable option. Reason for choosing SaffireTix I have worked closely with Saffire on another website project and was familiar with what they over and the outstanding customer service that they provide. Review Source RJ Ron J. General Manager Entertainment Used the software for: 2+ years ### "Most cost effective ticketing option " May 13, 2020 5.0 The Crew at Saffire has been VERY responsive to our needs and requests. Highly recommended. Pros We produce two large ticked events each year. Each of those events has multiple ticketed events with a variety of ticketing options. This system is the most versatile and cost effective program we have found. We get great customer support. I would highly recommend your consideration of their products. Cons Our only issue has been with our ability to provide sufficient internet service to our entire grounds. The system works wonderfully. Reason for choosing SaffireTix Flexibility to meet our varying purchase points for each event with the most cost effective service. Review Source MZ MICHAEL Z. President Civic & Social Organization Used the software for: 2+ years ### "Saffire Tix Review" May 18, 2020 5.0 Overall we are satisfied with the software, they have help us with a report that did not exist. The staff onsite has been a big help. Pros We use the Saffire Tix for a few years now and have had good experiences with it. It has helped us to track sold and promotional passes. It gives us a report on online sales and when they are purchased, also we get an email address from the purchaser for future marketing. Cons At first we did have some issues at the gate in scanning tickets fast enough, some of that was due to our personnel and a learning curve and some was the original equipment which since has been improved. The last fair in 2019 went well Review Source JP James P. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Opinions Are Like..." May 26, 2020 5.0 No problems other than the COVID-19 pandemic shutting down our operation and the uncertainty if we will be even able to use SaffireTix this year. Pros Being able to handle nearly all aspects ourselves Cons I feel like many fields to enter data could use a description of what the field is meant for and that the "steps" to take could be outlined in a more structured / uniform way. Switched from [ExtremeTix](https://www.capterra.com/p/71001/ExtremeTix/) Reliability, ease of operation and more control over product building Review Source SR Sara R. Assistant General Manager Non-Profit Organization Management Used the software for: 2+ years ### "Oakland County Fair" May 13, 2020 5.0 Pros This software is extremely easy to use. It is impossible to say what I like the most. Cons What I like least is perhaps some of the limitations with media. Reason for choosing SaffireTix The functionality in the website. Review Source EG Emily G. Big Iron Coordinator Entertainment Used the software for: 6-12 months ### "Great Customer Service" May 8, 2020 5.0 Great problem-solving skills and willingness to help whenever needed! Definitely happy with this company. Pros This is my first year using Saffire. The team I have worked with has been great! They have amazing patience with me as I learn and always willing to help. Cons None! We are more than happy with this company! Review Source Response from Saffire May 28, 2020 Thanks for your review, Emily! We're so glad to hear you've had a great experience with our Saffire support team. We are always happy to help whenever needed! CM Constance M. Founder / Co-Producer Events Services Used the software for: 2+ years ### "Great support" May 18, 2020 4.0 The Saffire team are enthusiastic, energetic, cutting-edge and genuinely care. Pros Functionality and customization options. Cons Some of the fixed areas that can't be edited on our end, that have to go back to designers for an additional fee. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Tracking and reporting services Review Source LB Larry B. General Manager Non-Profit Organization Management Used the software for: 2+ years ### "Ease of Use" May 18, 2020 5.0 Very good Pros We find the software very user friendly and the support has been excellent. Cons Would be nice to have a package deal where you had one price for full needs versus piece meal. Reason for choosing SaffireTix Ease of use and have used for several years. Review Source LB Lydia B. Office Manager Government Administration Used the software for: 1-2 years ### "Quality Product with Quality People" May 8, 2020 5.0 I love the reports we can get on our ticket sales. Pros It is easy to use and works great for what we use it for. Cons I'm still learning different aspects but I haven't had any complaints on the software. Review Source ZG Zeann G. Marketing Coordinator Entertainment Used the software for: 1-2 years ### "SaffireTix Review" May 8, 2020 5.0 Very good, love the reporting. Pros Very user friendly to setup & manage website. Cons E commerce to sell merchandise is not real easy & defiantly not easy to sell apparel in multiple sizes & colors. Reason for choosing SaffireTix All in one package and familiarity with rodeo world. Review Source SJB Sarah Jean B. Personnel Director Entertainment Used the software for: 2+ years ### "Saffire for Carnivals" May 8, 2020 5.0 I love Saffiretix. Helps get fairs onvoard with presales Pros I love the ease of use and saffiretix! Saffiretix allows us to presale any size event/fair! Cons I find graphic control can be challenging. Review Source CR Cindy R. Board President Performing Arts Used the software for: 2+ years ### "Theatre" May 13, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] is amazing at her job. She is always there to answer any questions we might have. She nevers say's I can't do that. It is always I will take care of that right away. Pros Saffire makes a very user friendly program. Easy to learn and we like that anyone on the board can go look at tickets sales and How many tickets are left for that show. Cons Nothing ...So easy. We also like that we can download the app on our phones to scan tickets. Reason for choosing SaffireTix Ease and more hands free (by scaning on phone) Review Source JL Jeana L. Operations Manager/Pageant Director Events Services Used the software for: 1-2 years ### "Overall great product " May 14, 2020 4.0 The customer service is excellent. The program is simple to use on both the consumer and seller side. Pros Being able to hold seats and release whenever we had changes. Cons We do not want any printed tickets, so it’s confusing when the receipt says this is your ticket and that cannot be removed. Review Source LS Lauren S. Member Non-Profit Organization Management Used the software for: 1-2 years ### "Improved our events! " May 18, 2020 5.0 Pros Saffire Tix is easy to use and has really brought our event to the next level! We used to spend hours and hours mailing tickets to clients but not its all electronic, we have saved on time and postage! Cons I don't have much to complain about as it works well! Review Source LF Lee F. Director Events Services Used the software for: 2+ years ### "Saffire Tickets Work For Us" June 6, 2020 5.0 Pros The Saffire system made it easy to keep up with sales Cons Required cell phone coverage or wi-fi to work Review Source VR Verified Reviewer CS Lead Consumer Services Used the software for: 1-2 years ### "Emmanuel Review" May 20, 2022 5.0 Pros It makes ticketing management and tracking very easy Review Source DT Devon T. Plumber Construction Used the software for: 6-12 months ### "Great company!" May 13, 2020 5.0 Pros I liked everything about the product I am using Cons There was nothing I disliked about the product I am using. Review Source AS Ashlee S. Office Administrator Events Services Used the software for: 1-2 years ### "Fantastic Company!" May 13, 2020 4.0 We are able to do more with our ticketing and grandstand options! Pros Ticketing options, quick customer service, and a beautifully laid out website. Cons There is nothing I would change at this point. 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