Who Uses This Software?

Our client base is comprised of organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • i-Sight
  • www.i-sight.com/
  • Founded 1999
  • Canada

About i-Sight

i-Sight Case Management Software is a web-based platform managing compliance and ethics investigations and reporting on aggregated data to assess and reduce risk. i-Sight forms a critical component of a robust anti-corruption program, from intake via hotlines, webforms, or any reporting mechanism, to final reports. i-Sight helps companies report, investigate and resolve incidents of bribery, corruption and fraud quickly, minimizing sanctions and fines.


i-Sight Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

i-Sight Reviews Recently Reviewed!


Capterra-loader

The best customer management software that i've used

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There is live support 24/7 available to the users
It is easily integrated with most software platforms such as Android, Windows
Cost-effective

Cons: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect

Overall: Nowadays every customer query or complaint is attended to promptly

Carmeuse Europe decided to use i_Sight after experience in North America.

May 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: +easy to use - very intuitive
+good reporting system

-low speed when reports are generated
-possibility to protect the reports from edit by other users

We have been with i-Sight since July 2012. They are great and their product is performing as I hope

May 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their case tracker does as it promised. If you track it, it can be reported.
Ease of use.
Great Customer Service and Sales Dept.
Cons-Some glitches in the system. Nothing major and fixable. One item repeated the following year.