# Engagez Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Engagez the right Event Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203270/EngageZ/reviews --- Engagez 4.7 (32) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 12th, 2025 # Reviews of Engagez Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews LC Lalit C Chief CuratorEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “Engagez is one such that provides value for money and is as efficient for a Corporate meetings as it is for an Association event.“ June 16, 2021 RP Ralph P Director of ITNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “There are a few features that Engagez lacks of their competitors. But for the price, those additional features are not worth the savings you get at Engagez. “ June 24, 2021 SK Sarah K Local Arrangements ChairHigher Education, 201 - 500 employeesUsed the software for: 1-2 years. “The leaderboard and social lounges created the virtual community and engagement we hoped for!“ June 21, 2021 Jeroen S CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Good value for money, especially when you have time for a thorough test and setup.“ June 22, 2021 AC Amy C PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “What I loved about the software was how highly customizable it was, along with the ease of use.“ June 16, 2021 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael H. CSO E-Learning Used the software for: 2+ years ### "Robust Platform for Digital Engagement" June 7, 2022 5.0 Robust platform for digital engagement - brings about everything possible to do online for an event/conference Pros Engagez is the best platform for organizations that need to put on reliable events with consistency. KEY abilities including cloning (all/part/some) of a venue, giving self-service access for sponsors, and voice/video/text chats. Recently added an "EZ Live" livestream, so as to no longer need an RTMP streaming service (StreamYard, Zoom, etc.) - very robust No need for professional services, developers or graphics... Ideal for people who put on multiple events per year Cons It's not well known in general, but we found a lot of attendees had IDs and had logged in already. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Engagez Other products required a lot of heavy lifting --- developers, using their professional services, etc. Others needed to "lock down" the environment weeks before the event (this will not work) Others would have increased COSTS as we'd need to pay for sponsor's virtual exhibit booths to be created for us Others (like every one) were WAY more expensive... Engagez is a price-performer for sure Review Source LC Lalit C. Chief Curator Events Services Used the software for: 1-2 years ### "'Engagez' Virtual Meetings & Events Platform: A hidden gem! " June 16, 2021 5.0 100% of our clients, leading MNCs and International Associations have liked the platform to the extent of giving us repeat business for all their virtual events needs. Highly recommended! Pros There are relatively less platforms for conducting virtual events that have been developed pre-COVID over the years based on User-Feedback & by teams that understand meetings & events. Engagez is one such that provides value for money and is as efficient for a Corporate meetings as it is for an Association event. For Attendees and Builders alike, the UI is easy, simple, comprehensive and intuitive. The learning curve ain't that big and the support is marvellous. Being web-based with a strong mobile UI, the accessibility for Users is well taken care of. FLEXIBILITY in design, MALLEABILITY in the 'look & feel', EFFICIENCY in running, easy & seamless INTEGRATION with other Apps, make it a winner all the way! Cons There is nothing that comes to mind as a direct answer to this question. There are of course constant upgrades in terms of features that is a sign of growth and moving ahead with the times. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/)[Virbela](https://www.capterra.com/p/218440/Virbela/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Engagez Pricing. Support. Features. Flexibility. User Experience. User Interface. Review Source AR Alice R. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "X" July 2, 2021 4.0 Overall ok! Even though we experienced problems, we would run our events via Engagez again. Pros The price/result ratio was the best fit for us. As a small NGO, we could afford to host a big and good-looking event. If one learns the software, it offers a lot of design options Cons Even though we learnt the software quite well, we ended up with a restriction on the main menu (which we probably set up and forgot to change), so around 10 % of the attendees did not see our events on the first day, because they could not see the menu properly. I think that was our main fear from the beginning that we will forget to set some important features and functions, and the system will not work properly on the day D. The time difference also did not work for us quite well, as it was 9 hours and it slowed down our communication with tech support. Review Source HR Hayley R. Database Marketing Specialist Financial Services Used the software for: Less than 6 months ### "Inlanta Mortgage | Engagez Review" June 16, 2021 5.0 We mostly had a fantastic experience with Engagez. The platform itself provided everything we needed for our annual conference. We did have a few issues with our Engagez onboarding team member however that took away from our admin experience. Our Engagez onboarding team member frequently did not have confident answers to our questions regarding platform functionality, they did not touch base with us at all through the duration of the actual event to check up on the status of everything, and did not touch base with us at all after the event was completed to see how everything went. This survey is the first time we have heard from the platform since our event. We did pay for the extra day-of assistance, so it was very disappointing that nobody ever checked in with us. Pros We found the product extremely user friendly for our attendees and for the admins as well. We were able to set everything up fairly independently without any issues. We enjoyed the live stream feature, the automated recording feature, and the functionality of the exhibit hall booths. Cons If there would be a way to set up the livestream within the platform I think that may have been easier for our speakers instead of having to provide day of logistics and configure the live stream via Zoom. Our attendees also mentioned they would have like some face-to-face interaction with some speakers and sponsors during the event. This would have been useful within the exhibit hall booths. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/) Reason for choosing Engagez Prince, functionality, live-streaming functionality, on-demand functionality Review Source JS Joanna S. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Really good platform" June 16, 2021 4.0 very positive - team are great to work with. it has helped us greatly with our events over the past year. Pros The engagez team are very responsive and open to new updates and feedback. The platform is really customisable. loads of functionalities available Cons We do have a few firewall issues Registration and emails could do with being a little more user friendly Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Engagez Price Customisation We could learn and update the platform ourselves Review Source AC Amy C. President Information Technology and Services Used the software for: Less than 6 months ### "Best Virtual Conference Platform - HANDS DOWN" June 16, 2021 5.0 Overall, I loved working with Engagez. The team was very easy to work with and I would highly recommend them to anyone. I already have been recommending them to other chapters across the country. Pros What I loved about the software was how highly customizable it was, along with the ease of use. It allowed us so much flexibility which we did not have with a previous software vendor who charged us double the amount. They have their own graphic designer who does amazing work, and they are very accommodating with any changes we would request. Cons There weren't any major dislikes with the software. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Accelevents](https://www.capterra.com/p/144596/Accelevents/)[vFairs](https://www.capterra.com/p/149104/vFairs/)[Communique Conferencing](https://www.capterra.com/p/184113/Webcast-Elite/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Engagez I was really happy with what they were offering compared to other products, especially when it came to our vendor management for booths, along with the flexibility and customization options at a very reasonable price. We plan on using them for all our virtual events moving forward. Switched from [vFairs](https://www.capterra.com/p/149104/vFairs/) Extremely expensive, poor customer service. Review Source CW Craig W. Chief Creative Officer Events Services Used the software for: 1-2 years ### "Engagez is our go to platform more than any others" June 17, 2021 5.0 Overall, Engagez has proved to offer more of what we need on most events making it our most often choice. Pros The most important features in Engagez are the ability to customize just about everything to make it look the way we want. It's even flexible enough to allow us to use a tool that's meant for one thing in a new way to accomplish something else. The static pages are great for embedding other web experiences and the exhibit area was a big hit with sponsors who exhibited in the virtual hall. Cons I think they need to add some kind of round table tool (such as Zoom) so breakouts can be handled better in the platform. Alternatively they could integrate Zoom more thoroughly using the Zoom API. I also think that a more thorough Engagez API should be published so we can integrate third party website experiences into the platform while passing the user information to that third party app. This would mean that the user will not need to log in to the third party app as they do now. Alternatives considered [Eventfinity](https://www.capterra.com/p/196378/Eventfinity/)[SpotMe](https://www.capterra.com/p/151102/SpotMe/)[vFairs](https://www.capterra.com/p/149104/vFairs/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) Reason for choosing Engagez The others were too expensive and not as customizable Review Source BN Barbara N. Operations Manager Financial Services Used the software for: 2+ years ### "Impressive Support" June 12, 2023 5.0 We used Engagez to host a virtual user conference during COVID, instead of organizing an in-person event in a big US city. Our user conferences do not attract more than about 100 people, so the effort of hosting a live event per person is considerable. Also for a live event, we can only take so many staff, whereas with Engagez we can have the true expert in the subject do 1 presentation, without having to fly them to the conference and have them away from their regular work for days. Engagez has enabled us to have an annual user conference for the duration that makes sense that year with less work, no travel, a wider range of presenters, and the sessions are recorded for later viewing. Pros We first encountered Engagez as participants in another conference during COVID and really liked the open and friendly layout that looked more like a room than a webpage. Since we have used Engagez what I like most about them is their fantastic support. Cons I have found their online Help documentation to be tough to navigate, especially the first year I used the system because I did not yet know what functions were called. Reason for choosing Engagez We chose Capterra because of the more open feeling. When we made the selection we had no idea of how the software would work or what their support was like. Everything has been a good experience since then, and we are very impressed with their support. Review Source EP Elisa P. Administrative Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Outstanding and user friendly online networking platform tool" June 15, 2021 5.0 Excellent! My PM \[SENSITIVE CONTENT HIDDEN\] was responsive and gave me clear and concise answers. I will have more meetings on this platform in the future. Pros This platform was intuitive and easy to use for a event meeting planner. I have minimal HTML background and varied computer skills. I built my entire conference 3 day conference including sessions, exhibitor hall, leader board and networking forums on my own following the support resources. I did use my one on one time scheduled appointments with my project manager to verify and test my conference, but I found it extremely user friendly and my attendees and exhibitors were MORE than IMPRESSED!!! Cons There were only a few things I would change....or ask to be enhanced. I would like to broadcast messages to fade or close after a set amount of time. I would also like the surveys after each session to "pop up" or be more visual to the attendees. Otherwise I have no complaints.... Reason for choosing Engagez Networking and interactive capability. I also LOVE the option to prerecord the session and have the speaker live in the chat answering questions for the full session. Review Source Jeroen S. CEO Marketing and Advertising Used the software for: 6-12 months ### "Flexible, with a steep learning curve" June 22, 2021 4.0 Good value for money, especially when you have time for a thorough test and setup. Customer service doesn't respond too quickly. It can take weeks to resolve problems and days to respond, even when bought support hours. Pros Flexible, stable environment. Video calls are of great quality. Cons Setup is often for professionals, not that easy. Reason for choosing Engagez Pricing and flexibility. Value for money. Review Source CE Cathy E. Head of Enablement Internet Used the software for: 6-12 months ### "Best Virtual Event platform!!!" June 21, 2021 5.0 Wonderful Pros Not only was the product very easy to use and set up but the implementation and build out was done very well and I have complete confidence that the event would turn out well and it did! Cons Nothing- loved it! Would use again and again! Review Source SK Sarah K. Local Arrangements Chair Higher Education Used the software for: 1-2 years ### "Great option for virtual meetings " June 21, 2021 4.0 Very happy with the end product and would be happy to use again for future conferences. Pros The level of customization was what drew me to the software and it was easy to navigate as a novice user to the platform with the additional on boarding super package. Our Engagez representative was patient and extremely helpful to getting the site to look and function to our initial expectations and beyond. The leaderboard and social lounges created the virtual community and engagement we hoped for! Cons There were a few bugs and features that didn’t work as advertised, like the search for individual attendees, social lounges were linked between pages even when set to specific user groups. We were able to adjust to the issues we encountered. The billing was the most confusing part. It was not clear when the bill would be issued and we didn’t not get responses to emails. Reason for choosing Engagez Customization was the reason I went with this product over other platforms I piloted. Review Source PF Phillip F. MBA Student Renewables & Environment Used the software for: 6-12 months ### "Loved Engagez" June 9, 2021 5.0 It was great. They were affordable, attentive, professional, and committed to making sure our Conference was the best it could be. I had multiple colleagues reach out saying how impressed they were after our single-day event, which still took months of planning, and I've credited Engagez with the success. Also shout out to\[SENSITIVE CONTENT HIDDEN\], our dynamite Engagez rep! Pros We loved our Engagez representative,\[SENSITIVE CONTENT HIDDEN\], and the customizability of the platform. We could design everything we wanted to best represent our conference, its attendees and speakers. The ability of the attendees to interact via video or chatting was another crucial feature, as keeping engagement high in a digital format was a challenge we wanted to tack.e Cons The registration was a little tricky with our ticketing service, Eventbrite, but mostly just required several iterations to make sure we brought late registrants onto Engagez. Review Source BK Benji K. VP, Experiential + Virtual Events Hospital & Health Care Used the software for: 1-2 years ### "Solid, versatile virtual/hybrid conference platform with great service" June 28, 2021 5.0 Pros It is fully self-service, with no features requiring an upgrade or additional help. You can use the software as-is, or dive deep to find tweaks for some really creative uses. Cons Occasionally we run across a feature that was clearly written by a software coder and not an experience designer. However, those are swiftly being updated and the EngageZ team has always been very responsive to our inquiries and making major updates. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/) Review Source SA Sandi A. Executive Director Education Management Used the software for: 1-2 years ### "Engagez is the For You!" June 15, 2021 5.0 Pros This software is so easy to work with and all of our attendees had no problem. Tech support was always online with us. It was fantastic. Cons I can't say that there was anything that we really didn't like. Oh, sure there were one or two little hitches, but that is to be expected. The trick is that anything that arose was fixed immediately. Our conference was a breeze. Reason for choosing Engagez From the start we saw that Engagez offered what we wanted for our virtual conference at a price that we could afford. Plus, we felt very comfortable with the level of customer service. Review Source JD JACK D. Principa Media Production Used the software for: 1-2 years ### "Great Product " June 21, 2021 5.0 Great experience. Highly recommended Pros Engagez is the best and most reliable portal for virtual events. It is affordable, and the team is very responsive to our needs. Cons The online video-chatting in meeting rooms didn't work so well for us. I would like to see the ability for people to visit the exhibitor hall and leave a message that goes to the exhibitor's cell phone as a text message... any time of day or night Reason for choosing Engagez most responsive to our needs Review Source JD Jenn D. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Annual Conference" June 24, 2021 4.0 Our account manager was wonderful, very attentive. All of management is responsive and helpful. They went above and beyond to accommodate the things we asked for. We will use them again for sure. Pros The software is very engaging. The graphics and features to help get attendees involved was so valuable. The other feature that saved me hours of time is the analytics. Loved having everything at my fingertips. I felt like I really had a good pulse on the conference throughout the week. They are very thorough with what is captured. Cons Some attendees struggled if not using chrome or firefox. Would be nice to have more solid use with other browsers, too. People had to refresh often during the event to stop that "glitch" or change browsers. Review Source IB Ivy B. Membership & Events Associate Hospital & Health Care Used the software for: 1-2 years ### "Love Engagez!" June 22, 2021 5.0 The Engagez team did everything possible to support and elevate our virtual conference. Their passion, energy, and dedication is invaluable!! Pros The support from staff is impeccable. Everything was easy to navigate and the platform was intuitive. Analytics are awesome! Cons nothing really .. maybe more stuff for "face to face" - the new video feature is awesome. I think folks just miss being in person and an online platform simply can't be what an in person platform is so it's not really a fair comparison. Review Source CC CHRISTINA C. Communications, Senior Director Non-Profit Organization Management Used the software for: 1-2 years ### "Engagez was a great option " June 24, 2021 4.0 Engagez staff are very responsive and are eager to help make your event a success. Though attendees miss in-person meetings, they were very impressed with our virtual venue. Pros Engagez virtual platform is very intuitive to design/configure. It says a lot that 97% of attendees rated the virtual venue ‘very easy’ or ‘easy’ to navigate. Engagez also provides great analytics both during and after the event. Cons We would like the ability to load more than one thumbnail at the beginning of a live-streaming session. Review Source JB Joseph B. Program Manager Information Technology and Services Used the software for: 6-12 months ### "Excellent Online Event Management Platform" June 25, 2021 5.0 Our overall experience with Engagez is and has always been EXCELLENT. Pros The ability to customize and the quick and generous responsiveness of the team is fantastic. Cons Certain aspects could probably be more customizable "out of the box" Review Source MM Michael M. Business Development Director Media Production Used the software for: 1-2 years ### "Best Virtual Exhibition platform I have used." June 29, 2021 4.0 I like the platform and have had a very positive experience with it. Pros Engagez is a reliable, robust and easy to use platform to host virtual events on. We have now hosted over 20 events on this platform for a wide range of customers and received some great feedback. Cons I feel if you could organise items in the media library into folders it would save a lot of time on the build of each site. Also i feel it could better integrate with social media to market the event. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Engagez Better pricing and more scope for us to add value to our customers experience. Review Source KA Kate A. Senior Events Manager Think Tanks Used the software for: 6-12 months ### "Great value" June 15, 2021 4.0 Loved the ease of booking time with customer service agents. Pros It was easy to set up and run from behind the scenes. Customer service went above and beyond to help solve my technical problems. Cons I wish there were more examples or templates to follow, i.e. more knowledge sharing. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source AP Amy P. Director of Education Legal Services Used the software for: 1-2 years ### "Great option to make online events feel more personal" June 16, 2021 5.0 Great company to work with. Very helpful and friendly. Pros Product is very easy to use and customizable. We love the fact we can engaged both our attendees and sponsors. Cons Nothing we don't like about the software. Review Source TA Tiffani A. Marketing Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great service" June 15, 2021 5.0 We were able to host our conference with ease and then move on to bi-weekly trainings. Attendees really liked the platform which made it even better from an administrator view. Pros I really enjoyed how easy it was to get everything set up. There wasn't a huge lead time needed and my team was able to get in to the software and get going at a very rapid pace. Cons The need to integrate with Zoom for live calls. Reason for choosing Engagez Price Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Pricing and features. Review Source ED Elizabeth D. Senior Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Alteris Group Review on Engagez" June 21, 2021 4.0 Pros The live streaming, engagement features like the leaderboard, live chat and Q&A, polling, etc. Also the ability to customize the look and feel. Cons Would prefer more flexibility in the customization of the venue, for example fonts. Review Source Similar Products Featured ## Related categories [Virtual Event](https://www.capterra.com/virtual-event-software/)[Webinar](https://www.capterra.com/webinar-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)