# Open Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Open Software - reviews, pricing plans, popular comparisons to other Financial Management products and more.

Source: https://www.capterra.com/p/203374/bankding-software

---

# 

 Open Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Open

## What is Open?

Founded in 2017, OPEN is a business payments platform that empowers SMEs, startups and freelancers to manage everything from accounts payables, accounts receivables, to auto-reconciliation, accounting, expense management, compliance and payroll in one single platform. Today the platform powers more than 40 lakh SMEs and processes over USD 30 billion in annualized transactions. The platform also adds over 100,000 SMEs every month, making it the fastest-growing platform in this space globally. In May 2022, OPEN raised its Series D round and became the 100th Unicorn from India. OPEN is backed by leading global investors like IIFL Finance, Temasek, Google, Visa, Tiger Global, Beenext, Recruit Strategic Partners, 3one4 Capital, Speedinvest, Tanglin Venture Partner Advisors, Angellist, Unicorn India Ventures, to name a few and has raised over USD190 million in funding to date.

## What is Open used for?

[Online Banking](https://www.capterra.com/online-banking-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Financial Management](https://www.capterra.com/financial-management-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$7.87

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Open?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://open.money&name=Open)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Open

4.7 (27)

VS.

[4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$7.87

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (27)

Ease Of Use

4.2 (610)

Value For Money

4.9 (27)

Value For Money

4.0 (517)

Customer Service

4.7 (27)

Customer Service

4.0 (549)

## Open alternatives

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (123)](https://www.capterra.com/p/184185/WinTeam/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Cash Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Electronic Payments

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Mobile Access

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Monitoring

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Real-Time Reporting

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Open 30 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Application programming interface that allows for integration with other systems/databases

Compare and match accounting/financial records with corresponding bank statements

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track and manage adherence to policies for any service, product, process, or supplier

Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.

Record customer information, purchase history, and other notes

Alter the layout and content of reports

Electronically collect payments for goods or services

Electronic storage of staff/employee contact information and job status in a centralized repository

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized accounting record which tracks all financial transactions

Create invoices from scratch or have recurring invoices

Access software remotely via mobile devices

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Online portal through which end users can access the system, manage tasks, or obtain information

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Extra layer of security that requires not only a password and username but also something specific to that user

Get Advice

We can help you find the software with the features you need.

Features

4.5 (27)

4.5

Based on 27 reviews

## Pricing

Value for money

4.9 (27)

Free Version

Basic

$7.87

Usage Based,Per Month

Value for money

4.9 (27)

4.9

Based on 27 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (27)

4.7

Based on 27 reviews

## User reviews

Overall rating

4.7

Based on 27 reviews

Filter by rating

5(18)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SD

Sachin dev S.

Job

Chemicals

### "Open office app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 8, 2022

My experience in this product very good very useful products

Pros

In open office app more thing good but it's graphics tools very useful

Cons

More thing in software that's I like graphics tool and other things

Reasons for choosing Open

I don't know alternative products it's products ossum

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rashi A.

Co-Founder

Health, Wellness and Fitness

### "Open: A blessing in disguise for an SME"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2022

Pros

When we started, we were facing lot of challenges managing our estimates, invoices, collecting payments, etc. And then we got to know about Open Money. After using Open Money I can comfortably say that the platform has eased out all our challenges of making vendor payments, collecting payments, invoicing on the go and so many others. Founders One Card is a blessing in disguise for an SME like us.

Cons

So far we haven't faced any challenges while using Open Money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mallikarjuna p.

Managing Director

Media Production

### "media 360 values "open"'s efforts for making daily banking transactions effortless. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 24, 2021

making daily banking transactions effortless.

Pros

1\. Easy to use, quick and effortless addition of payee, etc.... 2. No waiting or cool down time at the time of first transfer. 3. Minimal transction value.

Cons

1\. takes little time to credit the amount to benificiary account, needs a improvement (mainly while we transfer IMPS transfers) 2. RTGS options not available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rituraj S.

CEO

Computer Software

### "Good experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2021

Pros

I like to use open because of the ease of transactions it provides to me. Plus, it makes the accounting as well very easy.

Cons

I think it needs to be a bit more secured. Like the user should be logged about after sometime if the system remains idle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shaalin T.

Manager

Information Technology and Services

### "Customer Service & Relationship Manager - Soumyadeep Datta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

Excellent.

Pros

Its feature set and simplicity of use. The menus are easy to use.

Cons

Credit card reviews could be faster. Allowing for upgrades.

Reasons for choosing Open

Ease of use and features. Also ICICI bank integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Harshul a.

Director

Translation and Localization

### "Makes our banking services easy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2021

our overall experience with open money is great we can manage our accounts, payments, banking in single dashboard

Pros

Open Money, features are very easy to use, we can make our accounts, ledgers, vendors payment very easily its saves our time a lot! they also have very responsive customer service

Cons

We did'nt find any problems yet in open money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Munna Naik D.

Founder & CEO

Industrial Automation

### "My view on Open Business Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

Very satisfied with the customer support and user friendly app with well established nodules for day to day business use.

Pros

Ease of doing and user friendly for the Day to day activities. A complete comprehensive package to all the business transactions at a glance and have dashboard at the month end.

Cons

Taking time to thoroughly understand all the features available.Need crystal clear training for better usage to get maximum benefits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GJ

Gibin J.

CEO

Events Services

### "Good Experience - Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

We are managing our finances all with Open money and we are really very impressed with their service. They are always there for any help.

Pros

\- One of the easiest platforms to manage payments - Good customer support - Great user experience

Cons

Everything is good just one thing like they don't have QR code and UPI payments yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Manashree J.

Executive Producer

Entertainment

### "Overall a great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

Pros

I really like the functionality & realisability of this tool. The interface is easy to understand. Billing & invoicing processes are smooth. The method of assigning payout links is almost automated mostly hence helps one to save a lot of time. It makes the whole financial reporting & transactions easy and of great benefit to the company.

Cons

It would have been even better if it had a function to import or integrate data to and from another platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Shubham P.

Director

Computer Software

### "One of the best platform for business banking."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2021

Pros

Open.money is one of the best business banking platform. I liked that they provided all the necessary tools like invoicing and accounting and bunch of other tools. Mostly I liked the cards feature that are very useful for transacting online rather than using our personal cards. They have been very supportive in understanding the use of platform. I would recommend this platform.

Cons

User Interface could be improved in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dheeren D.

Finance Head

E-Learning

### "Open Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 20, 2021

Very Good

Pros

Virtual card and expense card features are very Good.

Cons

Adding beneficiary procedure and time taken for getting fund credited to the account

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Program Development

### "Product will be really usefull if all features are fully rolled out "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 20, 2021

Pros

Payroll and Attendance keeping Ease of use

Cons

Apps for payroll management is not yet available Some features of the app are not yet rolled out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rabindranath M.

Director

Marketing and Advertising

### "I Like Very Much"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2021

Over All Software Is Very Good For Using

Pros

very easy for accounting & largest neo banking

Cons

Android Version And Support Team Is Very Poor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dagin D.

Proprietor

Food & Beverages

### "Useful features for small business people"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2021

Overall good software

Pros

Invoicing, expense cards, credit card, business account

Cons

More customisation in invoicing, need atm withdrawal for founder cards

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reasons for choosing Open

All features in one platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GV

George V.

Director of Operations

Information Technology and Services

### "Simplifying Company Financials"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2021

I've had a very good experience with Open so far and I think I will continue to use them for all the accounting needs. Also, it's though I have a relationship manager assigned to me and he helps out in handling the issues that I am facing.

Pros

Easy to use, virtual cards, very responsive customer support.

Cons

I want to be able to pay my employees whenever I want. Right now, it only allows me to pay them once a month.

Reasons for choosing Open

The offers and the ability to have virtual cards in a very simple manner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PV

Prakash V.

Co-founder & CEO

Farming

### "Affordable Smart Accounting platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2021

Pros

Ease of use, UPI money transfer , mobile app for payments.

Cons

The pricing can be lesser for multiple users. More number of banks to be added as partners

Reasons for choosing Open

All in one product for accounting and ecommerce

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ankit M.

CDO

Consumer Goods

### "Great Experience after using Open"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2021

Pros

You can create virtual cards very easily & use them anywhere you want. Very easy to use detailed statement of every card

Cons

Sometimes some transactions get failed and deducted from open but they are reversed back in 1-3 days

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

vibhash p.

TRAVEL

Hospitality

### "open money feedback "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

December 16, 2021

Pros

Easy to use , user friendly , Customer support is quick

Cons

Mobile features are good , But needs a more clarity on IF someone wants to transfer directly to acc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pranav M.

Founder/Director

Food & Beverages

### "Great platform with amazing functionality!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2021

The reason behind working with Open was pretty simple. It provided us with a feature to access our funds in our bank account in ways other than the conventional methods like Bank Transfer, NEFT, or RTGS.

Pros

Open Money made it extremely easy for us to manage our foreign transactions related to online portals like Shopify, G Suites, etc. The interface is pretty convenient and the ability to create different expense cards based on the expense category really helps in managing and tracking all the marketing expenses.

Cons

The integration process did have some glitches at first but nothing major that cannot be solved with some tweaking. Rest everything was pretty seamless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Mikhail O.

CEO/Director

Information Services

### "Support Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2021

Overall it is excellent

Pros

User friendly and customizable and we are using it for marketing and other corporate actyivites for payments ans services

Cons

Nothin much more geographies will add more benefits to business

Reasons for choosing Open

Friendly and manageable for business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Santosh H.

Director

Financial Services

### "Ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 15, 2021

All end to end financial support can be availed at open to support your business. Happy to be a customer of open

Pros

All that is needed to operate one's business is available with open

Cons

Subscription plans should be more cheaper

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Noor M.

Director

Information Technology and Services

### "Great All in one finance handling tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 14, 2021

All features and functionalities are great with a minimalistic UI

Pros

This tool has virtual bank account with all payment features a company requires, invoicing, payment links , payment reminders bulk payouts etc…

Cons

May 24\* 7 support will help much as this is kind of banking platform too

Reasons for choosing Open

It doesn’t have a virtual bank account type

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sanket K.

Owner

Internet

### "Amazing App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2021

Pros

Various Virtual card make it easy to give every department .

Cons

Everything is best according to our use .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2021

Thanks for the review Sanket

RS

Rajesh S.

Co-founder

Consumer Services

### "Open review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2021

Pros

Easy configuration and usage are probably the best features

Cons

Its rough around the edges and need a bit more polish and some essential features need to be added.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Deepak W.

Business Head

Education Management

### "Still a lot to do."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 29, 2021

It has eased some of the issues that I faced with banking but has a lot of room to improve.

Pros

It is a cloud based platform, so there is no worry about losing the data. (The previous app I used, had a sync issue and had to redo six months of accounts again.) I went for it for two reasons: 1. The annual package was attractive with a business credit card and access to a website building platform. 2. It has many automations related to payments so I do not have to reconcile records manually (in most cases). With a majority of my customers preferring digital payments, multiple modes of payments facilitate timely receipts of payments which are a most for a small business. The data can be imported to Tally which my CA loves the most. You can even allow access solely for accounting purpose.

Cons

1\. They need to design the platform to suit a businessperson's needs (to whom they are trying to sell it). 2. Often on weekends, NEFT mode of payment has issues which get sorted only on Monday mornings. No customer support on weekends. Failed payment reversals take eternity. 3. PAIN to use on a mobile phone. Cannot import contacts. UI on mobile feels like a website adjusting full version to mobile. 4. Customer care often has text book replies. They are improving but are a still a long way from being user friendly.

Alternatives considered

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

Reasons for choosing Open

Cost effective and transparent pricing. Real time settlements except for cards.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)