--- title: "StoryXpress Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StoryXpress Software - reviews, pricing plans, popular comparisons to other Video Editing products and more." source_url: "https://www.capterra.com/p/203376/StoryXpress/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # StoryXpress Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) StoryXpress ## What is StoryXpress? StoryXpress has been empowering immersive video experiences since 2014. The product suite is being actively used by thousands of global enterprises, media companies, retailers, service providers and educational institutions, engaging an active community of 400k+ users. StoryXpress achieves this by developing technologies once thought impossible, providing enterprise-grade security features, customer support without any excuses, and leveraging the expertise and resources of global infrastructure ## What is StoryXpress used for? [Video Making](https://www.capterra.com/video-making-software/)[Video Editing](https://www.capterra.com/video-editing-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StoryXpress?[Manage this product listing](https://www.g2.com/products/storyxpress/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StoryXpress 4.7 (79) VS. [4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (79) Ease Of Use 4.7 (171) Value For Money 4.8 (65) Value For Money 4.3 (130) Customer Service 4.5 (53) Customer Service 4.6 (127) ## StoryXpress alternatives [BombBomb](https://www.capterra.com/p/117295/BombBomb/) [4.4 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/117295/BombBomb/) [Loom](https://www.capterra.com/p/191187/Loom/) [4.6 (531)](https://www.capterra.com/p/191187/Loom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191187/Loom/) [OneTake AI](https://www.capterra.com/p/10017052/OneTake-AI/) [4.7 (57)](https://www.capterra.com/p/10017052/OneTake-AI/reviews/) Starting price $92.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017052/OneTake-AI/) [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) [4.6 (1,053)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/) ## FAQs about StoryXpress Overview ### What problems does StoryXpress solve? StoryXpress solves slow, repetitive communication by making it easy to record screen, webcam, and training videos, share them instantly, and host them without extra upload steps. Customer success, support, sales, trainers, and managers use it to replace long emails, explain tasks clearly, onboard teammates, and deliver branded client-facing videos. Answer based on 27 reviews Overview ### Which roles and teams benefit most from StoryXpress? StoryXpress is most used by business owners, founders, and executives who need scalable video communication for sales, client updates, and team outreach. Marketing, communications, and brand teams use it to create personalized campaigns and explainers, while sales managers and consultants rely on it for demos, follow-ups, and prospect engagement. Answer based on 79 reviews Overview ### What company size and specific industries is StoryXpress built for? StoryXpress is designed for enterprises across a wide range of departments, making it a fit for large organizations with complex internal needs. It is used by major brands in retail, healthcare, and beauty, including Target, Johnson & Johnson, and Revlon. Features and Usability ### What are the key features of StoryXpress? StoryXpress includes core video recording tools like screen recording, webcam capture, and combined screen-plus-camera recording, plus video editing for trimming and cropping. Differentiating features include customizable branding on video pages, shareable links, video analytics with viewer engagement data, CTAs, playlists, and Chrome-based recording for quick client support and sales videos. Answer based on 47 reviews Pricing ### How much does it cost and what fees or limitations are included? StoryXpress starts at $15/month for the Lite plan, with Pro at 99/month, Plus at 499/month, and custom Enterprise pricing. A free version and 14-day free trial are available. Reviewers often call it affordable and good value, though one said it can be hard to justify if reliability issues affect business use. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does StoryXpress integrate with? StoryXpress integrates with 12 third-party tools, including communication and support platforms such as Gmail, Slack, Intercom, Freshchat, Freshdesk, and Zendesk Suite, plus marketing and social tools like Mailchimp, Moosend, LinkedIn for Business, Meta for Business, Twitter/X, and Calendly. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on StoryXpress? StoryXpress is generally easy to onboard for teams that need quick video recording, tutorials, and training content. Reviewers describe nontechnical users getting started fast, while admins or teams building repeatable training programs may need more setup time. StoryXpress offers in-person training, live online sessions, webinars, videos, and documentation. Answer based on 12 reviews Getting Started and Support ### What customer support options does StoryXpress offer, and how do users rate the experience? StoryXpress offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as fast, responsive, and helpful, especially for troubleshooting, though some report slower replies outside working hours, occasional delays, and unresolved glitches or feature inconsistencies. Answer based on 36 reviews Video recording ### How well does StoryXpress work for recording videos? StoryXpress works well for quick screen and webcam recordings, especially for tutorials, sales outreach, and client support. Marketing teams, trainers, and small businesses like the easy sharing, branding, and annotation tools, though some users report browser extension limits, upload hiccups, sync problems, and weaker results on longer or higher-quality recordings. Answer based on 47 reviews ## Features AI summary Based on 5,675 Video Editing reviews Capterra reviewers highlight these as the features buyers value most when comparing video editing software: - **Data Import/Export** (**36%** of reviewers rated this feature as critical) - **Content Management** (**32%**) - **Animations & Transitions** (**31%**) StoryXpress includes **Content Management**, which helps teams organize and manage video assets more efficiently. However, it does not offer **Data Import/Export** or **Animations & Transitions**. Instead, it provides other features that reviewers also rate highly, including **Audio Capture** (**34%**) and **Video Capture** (**34%**). These capabilities help businesses create and collect media directly within the platform, giving teams a practical way to manage content production and keep video workflows moving. Video Capture 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Transcoding an analog video to a digital file for storage Text Overlay 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create text to match video content Collaboration Tools 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Drag & Drop 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Media Library 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection of images, videos and other digital content that can be used Privacy Options 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows users to secure content and data for any use. StoryXpress 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audio Capture: Record audio or import/upload audio files - Brand Overlay: Branding videos with company logo - Closed Captions: Process of displaying text on a television, video screen, or other visual display - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Media Library: Collection of images, videos and other digital content that can be used - Privacy Options: Allows users to secure content and data for any use. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Sharing: Allows businesses to share their videos on social media. - Split/Merge: Split/Merge - Templates: Sample files or documents that could be customized as needed or used as is - Text Overlay: Create text to match video content - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcription: Creates and delivers closed captions, subtitles, and transcripts for audio and video content. - Video Capture: Transcoding an analog video to a digital file for storage - Video Creation: Create original videos from scratch - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats --- Features 4.6 (79) 4.6 Based on 79 reviews ## Pricing Value for money 4.8 (65) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/203376/StoryXpress/pricing/) Lite $15.00 Flat Rate,Per Month It includes: - Basic Video Editing Tools \[Trim - Crop & Blur\] - Desktop Application \[Record System Sound and HD Video\] - Download and Share Videos - Facebook - GIF Thumbnails - Intergrations: Gmail - Screen and Webcam Recording - Slack - Transcriptions - Twitter - Upload - Video Drawing Tool and Annotations - Youtube - Zapier Pro $99.00 Flat Rate,Per Month It includes: - 3 Users - Basic Video Editing Tools \[Trim - Crop & Blur\] - Ctas and Custom Branding - Desktop Application \[Record System Sound and HD Video\] - Download and Share Videos - Facebook - Freechat - Freshdesk - GIF Thumbnails - Intercom - Intergrations: Gmail - Powerful Video Editing Tools \[Custom Intro & Outro\] - Screen and Webcam Recording - Slack - Team Library and Folders - Transcriptions - Twitter - Upload - Video Drawing Tool and Annotations - Youtube - Zapier - Zendesk Plus $499.00 Flat Rate,Per Month It includes: - 5 Users - Basic Video Editing Tools \[Trim - Crop & Blur\] - Ctas and Custom Branding - Desktop Application \[Record System Sound and HD Video\] - Download and Share Videos - Email Based UTM Tracking - Facebook - Freechat - Freshdesk - GIF Thumbnails - Intercom - Intergrations: Gmail - Lead Generation Forms - Mailchimp - Moosend - Powerful Video Editing Tools \[Custom Intro & Outro\] - Priority Support - Screen and Webcam Recording - Sendfox - Slack - Team Library and Folders - Thumbnail A/B Testing & Advanced Analytics - Transcriptions - Twitter - Upload - Video Drawing Tool and Annotations - Youtube - Zapier - Zendesk Enterprise Contact Vendor for Pricing It includes: - Dedicated Customer Success Manager - Embed Recorder in Your Tools - Expedited Adoption - Priority Support - Tools to Generate Videos From Images & Text - Video Apis to Create Videos at Scale Value for money 4.8 (65) 4.8 Based on 65 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) ## Support, customer service and training options Customer Service 4.5 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (53) 4.5 Based on 53 reviews ## User reviews Overall rating 4.7 Based on 79 reviews Filter by rating 5(56) 4(20) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent EO Eyup O. Industrial Engineer Financial Services ### "StoryXpress" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 19, 2022 Pros The templates are very beautiful and carefully crafted. I get the job done faster using templates Cons Sometimes there are too many drops and I can't watch the videos fully Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jun Wei T. Tutor E-Learning ### "It just works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2021 Due to covid-19, many of my lessons have been moved online. I manage to record a lot of the online lessons, which benefit both current and future students. Love it. Pros It just works. As it should. Stability has increased greatly over the past many months. Support is responsive, but of course, one should wait till it is their working hours. Cons After 1+ years of using, nothing. All very good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Gershon K. Apparel Business Supplies and Equipment ### "Best I've used so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 3, 2021 I just love almost everything about StoryXpress. It's an amazing software and makes my work very easy. In short, I wish I had met this earlier. I'm new to this anyway. Well... Lets hope we do better Pros I love the fact that it's easy to record and edit Cons After downloading my videos from the site to my computer, the quality reduced Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro P. Direct Response Copywriter & Founder Marketing and Advertising ### "My Loom alternative" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 14, 2020 Pros As a marketer who does a lot of cold-outreach, using StoryXpress is a great way to remove the "cold" out of the equation. What I do is that I typically record myself on camera with my client's website as a background and I do a typical sandwich recording... Where I say something good about their website, followed by something I can do for them, followed by another cool thing about their website. And what I love about the software is that I can share a direct link for my recording... And people will see my recording on a page where I can edit the page to look more about my brand. Going through this effort really pays out. And people typically comment on how great it looks. I understand people use this tool in different ways. And it's the tool versatility that I love the most because it offers a lot of different ways to use it. Cons It happened a few times that after I made a video, especially when it is a bigger one... That after I finish recording it, the video is gone. And it's not on the videos list. And I end up having to record everything again. This, so far, is the only really bad thing I can see on the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Divyanshu S. Founder Media Production ### "Must have extension for a small & big teams working remotely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2020 I am using StoryXpress Recorder mainly for remote communication with my team members. There haven't been any glitches and the product simplicity and ease of use feels premium. In a couple of scenarios, I also used it to pitch to prospective clients about our service and used the Calendly Integration to get the meeting booked. Pros The ease of use of the recorder, the highlighter tools and their blazing fast download speed. It took less than a minute to new team members to understand how to use the extension. The video editing feature to crop, blur and trim also help in hiding sensitive information that gets visible while accidently recording from webcam or screen. Cons Nothing specifically in unlikable, they have given so many features at such affordable cost as compared to Loom or Vidyard. I really liked their folder feature which was removed in between and seems like it will be coming soon. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Loom is very restrictive and in try to live by their perception of ease of use, they are not building any features to improve the platform since last one year. Alternatives considered [Wistia](https://www.capterra.com/p/82313/Wistia/) [Screencastify](https://www.capterra.com/p/163770/Screencastify/) [Loom](https://www.capterra.com/p/191187/Loom/) [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reasons for choosing StoryXpress Mainly because of ease of use, abundant features with respect to video editing, customization and integrations and really affordable pricing. In the lite plan, it is worth just a cup of coffee for a full months usage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jessica P. Graphic Designer Marketing and Advertising ### "Thank you" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 13, 2020 Pros I love being able to follow up clients and prospects in an easy way. Thanks StoryXpress! Cons Maybe could be more advanced in what you can do with it - additional features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ David J. Admin Computer & Network Security ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2020 Very happy with StoryXpress. Great to see competitors to Loom, and I hope they continue to develop their features. Pros It is a great alternative to Loom, I like that you can make it look like a landing page and customize the looks etc. Also great you can download, and embedded, very great features. Cons Sometimes the videos don't seem to record properly and you have to re record again. This happens maybe 1/20 times, so not so often, but when it does, not the most ideal. But shouldn't be a too big of an issue in most cases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Colette M. Communications Non-Profit Organization Management ### "Super Easy to Get Started" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 10, 2020 So far, I've used this platform to create short helpful videos in stead of sending lengthy emails. People seem to like this alternative. Pros I really like how easy it is to download the app and start using. The functionality is great and it's been easy to navigate. I like that the videos don't have to be loaded to YouTube or another place, but can be pulled up by anyone with the URL right on your site. Cons Can't really think of anything. There are probably things like branding that might be available but I haven't learned all yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jordi R. CEO Information Technology and Services ### "Good Loom alternative" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 10, 2020 Really good for the moment. Pros Really easy to use and with some extra features that Loom doesn't have. Cons No desktop app, so you can't do videos of non website apps/tools. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Reasons for choosing StoryXpress Extra interesting tools Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OA Omar A. President Management Consulting ### "Easy to use Screen recording software!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2020 So far it has hit the mark for us. We use it as an explainer video screen recording solution Pros It is a google extension, so no new software to install Easy to use with big easy to read buttons Plenty of customizable functions, if needed Can easy custom edit videos and brand the player Easy to understand analytics Cons Would be nice if I had the option to show myself in either a circle shape or customize the size of the image Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer is a nice software, but you have to download it and the screen recorded video must be downloaded on your computer, and in a different video format. Then I have to upload it to YouTube due to the size of videos, wait for it to upload complete;y, then get that link and share it. StoryXpress stores the videos on their servers and I dont have to change anything, and it easy to share, within seconds, plus gives me analytics Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing StoryXpress Very easy to use, cost effective, and gives me room to grow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203376/StoryXpress/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.