---
title: "Postal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Postal Software - reviews, pricing plans, popular comparisons to other Account Based Marketing products and more."
source_url: "https://www.capterra.com/p/203387/Postal-io/"
page_type: "product"
language: "en"
---

# 

 Postal Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Postal

## What is Postal?

Founded in 2020 in San Luis Obispo, California, Postal is the leading Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal enables customers to create meaningful and impactful human connections with prospects, partners, customers, and employees. Learn more at postal.com.

## What is Postal used for?

[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/)[Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Postal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.postal.io&name=Postal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Postal

5.0 (1)

VS.

[4.9 (53)](https://www.capterra.com/p/242279/PostGrid/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (53)

Value For Money

4.0 (1)

Value For Money

4.9 (49)

Customer Service

5.0 (1)

Customer Service

4.9 (48)

## Postal alternatives

[4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

Starting price

$550.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Sendoso](https://www.capterra.com/p/160537/Sendoso/)

[4.5 (33)](https://www.capterra.com/p/160537/Sendoso/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/)

[4.5 (266)](https://www.capterra.com/p/153149/Rewards-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[AppealMaker](https://www.capterra.com/p/10011625/AppealMaker/)

[5.0 (8)](https://www.capterra.com/p/10011625/AppealMaker/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Postal

Overview

### What company size and specific industries is Postal built for?

Postal is designed for small, mid-market, and enterprise teams in Sales and Marketing, Customer Success, and HR & People Ops. It fits organizations that need a solution for customer communication, team outreach, and people operations across these business functions.

Features and Usability

### What are the key features of Postal?

Postal offers campaign management, data import/export, delivery tracking, and reporting/analytics for direct mail operations. It also includes personalization, design management, mailer templates, printing services integration, and event triggered actions to support automated mail campaigns and tracking across the mailing workflow.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Postal integrate with?

Postal connects natively to Calendly, Chili Piper, HubSpot CRM, Marketo Engage, Salesforce Foundation, Salesloft, Shopify, and Zapier. These integrations cover scheduling, CRM, marketing automation, sales engagement, and ecommerce, giving Postal support for 8 third-party tools and platforms.

Getting Started and Support

### What training and onboarding options does Postal offer?

Postal provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step guidance when needed.

Getting Started and Support

### What customer support options does Postal offer?

Postal provides email/help desk and chat support. User feedback on support quality is not available in the catalog, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for questions and assistance.

## Features

AI summary

Based on 313 Account Based Marketing reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating account based marketing software:

-   **Search/Filter** (**38%** of reviewers rated this feature as critical)
-   **Target Account Identification** (**42%**)
-   **Lead Qualification** (**44%**)

Postal includes other capabilities that reviewers also consider important, such as **Reporting/Analytics** (**33%**). This feature gives teams clearer visibility into campaign performance, account activity, and program results, helping businesses make better decisions and improve account-based marketing efforts over time.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Data Import/Export

Import and export data to and from software applications

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Design Management

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

Mailer Templates

Premade examples of mailings, such as cards, brochures, etc.

Postal 9 features

### All Features
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Mailer Templates: Premade examples of mailings, such as cards, brochures, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Printing Services Integration: Outsource printing services to a third party
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

### Starting price

Free trial available

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesloft](https://www.capterra.com/p/157977/Salesloft/)[

Chili Piper](https://www.capterra.com/p/171443/Chili-Piper/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Kate B.

Content Marketing Manager

Computer Software

### "Affordable & Curated Gifting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2022

Pros

It makes it so easy to send gifts to prospects. You can even create collections of gifts so people can select what they'd like the most. It streamlines and automates the whole process and you can add your branding so everything looks super professional and fantastic.

Cons

They're not a logistics/warehousing solution like some of their competitors. This is both good and bad because they're much more affordable than competitors but also if you're a big company who wants to bulk order a bunch of branded swag and house it in someone's warehouse, this solution isn't for you.

Alternatives considered

[Sendoso](https://www.capterra.com/p/160537/Sendoso/)

Reasons for choosing Postal

It's way more affordable. Like no contest.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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