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Pros
I love the simplicity of utilizing the product to process background checks. The option to complete the information myself or send a link to the prospective candidate is great.
To top this off, their prices are better than what we were paying. Extremely happy with the decision.
We love EZScreen - the customer service is always great about responding promptly and with information that is useful. The tool itself is very user-friendly.
I love the simplicity and accuracy. The information is reliable, accurate, and very easy to comprehend.
Cons
Sometimes the reports are delayed but that's only because of the source.
Most require an appointment. Prior to the pandemic, we had more options for walk-in clinics, but unfortunately, several sites have permanently closed.
I understand that, that was human error) however, this was not caught until after the reports were sent to me.
Unfortunately, because of this we had to wait for the one application to be updated and background and DMV run again.
Showing Most Helpful
Showing 25 of 44 reviews
"EZ Screen makes background checks and drug screens simple"
Overall: I have enjoyed using EZ Screen for our background checks and drug screens. I have had a great partnership with EZ Screen and have recommended them to others in my line of work. I used EZ Screen at a prior organization and began using them in my current company because of the ease of use and reliability of getting background checks and drug screens in a timely fashion.
Pros: It is very easy to enter a candidate's information. The candidates have no problems completing their portion of the background check. The reports that come back are easy to read and interpret. They have the opportunity to send adverse action letters right from their system. Their prices are the best I've seen!
Cons: I wish we had more locations for drug screens. There aren't many options to choose from. Most require an appointment. Prior to the pandemic, we had more options for walk-in clinics, but unfortunately, several sites have permanently closed.
"A Solid Product"
Overall: My experience with utilizing the EZ Screen Platform has always been positive but if for some reason it was not I do not hesitate to reach out to their support team in which they have always been very receptive and work hard to solve any issues.
Pros: My experience with utilizing the EZ Screen Platform has always been positive but if for some reason it was not I do not hesitate to reach out to their support team in which they have always been very receptive and work hard to solve any issues.
Cons: I would say that if there were anything it would have to be that there are times where the reports generated as a result of a standard background search might produce too much data in the results. That is not necessarily to say that the results are not needed or at some point welcomed, just that there can be much data that needs to be examined before proceeding with an applicant.
"Essential for my needs"
Pros: I like the fact that it will pull records from all locations any candidate has lived.
Cons: Sometimes the length of time on getting a background can be a little longer than it should. It's really a mixed back of expected wait times.
"Love using EZ Screen!"
Overall: I love it! From submitting the batch orders to individual orders, the system is easy to use.
Pros: My favorite feature of EA screen is the batch order option. This make running the same month FACIS reports quick, simple and so easy to do! The batch order has saved me at least an hour of work from the old method I had to use.
Cons: I honestly do not have any complaints! It was a little different at first switching from our other provider but once you get used to the format/set up it is much quicker and so easy to use.
"Perfect for Background checks"
Overall: Overall.. you can definitely go with them.
Pros: They are super fast, supportive, cost-effective and efficient. I have no issues at all since last 2 years.
Cons: None.
"Review of EZ Screen "
Overall: Good
Pros: Easy to use and quick to receive responses
Cons: Having to change passwords frequently.
"EZ Screen is very User Friendly"
Overall: The customer service is Excellent, very prompt and direct responses.
Pros: The system is very user friendly. It allows you to enter all of the data needed; i.e. you are able to enter multiple names and address (4+). Because we are in healthcare we deal with many travelling applicants.
Cons: I wish they had the capability to add to the report once submitted. Currently we are not ale to add the second background check authorization form if you forgot to add it with your initial request.
"Incredibly efficient – a true asset to our hiring process!"
Overall: Ez-Screen services have been great overall; the staff goes above and beyond, especially Briana, the procedures are easy to follow, and the results are thorough. Definitely unique in the field.
Pros: Quality and support is really great compared to other companies in the market.
Cons: The TAT for some searches, but I won't blame Ez-Screen as they are at the mercy of the response to be received from the concerned department.
"Great product for the price."
Pros: Love the upfront pricing, and ease of running backgrounds.
Cons: Can't think of any, it's a great service and we are very happy with the company.
"Best in the market"
Pros: TAT and accuracy that the BG team offers.
Cons: A few searches getting delayed but i would not blame Ez-Screen as they are at the mercy of the courts etc
"Crucial Information with ease"
Overall: We use your program daily in the staffing and recruiting world. Your service allows us to quickly qualify our candidates for great jobs, this gives them the means to support themselves, their families and change their lives for the better! Your service is a Crucial part of our staffing process.
Pros: We like to ease of use and being able to move applications forward quickly of our applying candidates
Cons: none- we are 100% pleased with the continued service
"Best and Fast reports"
Overall: I rate EZ screen as 100% best and will always use it.
Pros: Best support from the employees if needed to add anything extra to the BG
"Easy to use "
Pros: It's easy to use and fast turn around time. They contact us directly when we need to make any corrections which helps a lot
Cons: None for now. It's services are great!!!
"Quick, Accurate, Easy to Use"
Overall: Really great experience over the past three years. The team at EZ Screen is very responsive. They provide a quality background check at a reasonable cost.
Pros: The interface is easy to use and the background check is generally delivered very quickly.
Cons: A few times duplicate background checks have been run when I had not yet completed the full candidate information. Accidental duplicate charges have always removed by EZ Screen.
"EZ Screen is highly recommended"
Overall: It is easy to use and manage. I can also get a quick result
Pros: The customer service is good. I always get assistance to my request
Cons: none at the moment. so far I dont see anything I dont like
"Love it"
Overall: Great Love it. This system is easy easy to use
Pros: Fast and Easy. Right on the spot and great customer service
Cons: A bit high priced but it was a needed tool
"Amazing Services"
Pros: The customer support [sensitive content hidden] is absolutely a gem.
Cons: Nothing, all good here! Sometimes the reports are delayed but that's only because of the source
"Great Product, easy to use"
Overall: My experience with EZ Screen has been great. Customer service is always fast to respond and willing to help. The screening process is easy and pretty quick to produce results.
Pros: I love the simplicity of utilizing the product to process background checks. The option to complete the information myself or send a link to the prospective candidate is great. Candidates appreciate not having to provide me with their private personal information and gives them a sense of security.
Cons: I think this is just for me but I would say the frequency of having to change the password for my account. I understand it's a safety precaution but I'm ok with not changing it. :)
"EZScreen is GREAT!"
Overall: Absolutely fantastic. I recommend EZScreen!
Pros: I absolutely love the friendliness of the user interface and the display of information needed on one screen. Should there be any issues, we have an EZScreen contact that we reach out to [sensitive content hidden] and her responses are informative, helpful, and timely. She also reaches out to us directly if she notices any issues on her end, as well!
Cons: After entering information for the background check and drug screen services, there doesn't appear to be a button or path that allows us to make last minute edits before submitting.
"Awesome background check portal"
Overall: Overall very good experience as we get the reports completed with in less TAT
Pros: Response is real quick in case of any sudden request
Cons: if more additional options like SSN alias traces should be added
"Basic review "
Overall: EZ Screen is very user friendly and our Representative is very responsive. I highly recommend!
Pros: The QuickApp option which requires employees to initiate their own background check; this ensures the correct information is submitted and is state specific, which is a time saver and helps with compliance.
Cons: That there is not a Spanish version of QuickApp, disclosures and forms to send out to our Spanish speaking employees; this would be very beneficial.
"User of EZ Screen for 3+ Years"
Overall: Very positive. If they ran a more robust search, we'd use them more frequently.
Pros: EZ Screen gives us critical information to determine if a candidate's identity is valid. They also provide quick and robust information about candidates undergoing the background check.
Cons: It's mostly a database search, and cannot complete some of the more robust searches, like statewide searches, spin off criminal searches based on where someone has lived, worked, or gone to school, etc.
"Easy Start Up"
Pros: We needed a company that would conduct credit checks for us without having to have a 4 week wait and various physical interviews to confirm we were a legitimate company even though we have used their company for several years for other types of services. EZ Screen did their due diligence much more easily for us.
Cons: Nothing that I can think of however we have only used it for credit checks so far.
"Fast and Trust service"
Pros: The fast and trustful service they offered
Cons: sometimes it take a while to receive an answer for a case
"Great product!"
Pros: Our company recently switched Background and prescreening services to EZ Screen, and we have been very happy with the customer service, and quick response time. We feel like we are an important customer to them, but just a number.
Cons: None, we've been very happy with all the services.