# EZ Screen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZ Screen the right Background Check solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203398/EZ-Screen/reviews

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EZ Screen

4.8 (44)

[View alternatives](https://www.capterra.com/p/203398/EZ-Screen/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of EZ Screen

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

JH

Jeanette H

Compliance SpecialistStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months.

“Our company recently switched Background and prescreening services to EZ Screen, and we have been very happy with the customer service, and quick response time.“

December 4, 2023

VB

Victoria B

Office ManagerTelecommunications, 11 - 50 employeesUsed the software for: I used a free trial.

“Companies definitely look for quick and easy to use platforms for BG checks for current employees or when recruiting and this platform hit the mark!“

December 7, 2023

MS

Morgan S

Recruitment ManagerStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“I love the simplicity of utilizing the product to process background checks. “

December 4, 2023

LR

Lori R

Staffing ManagerStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“We like to ease of use and being able to move applications forward quickly of our applying candidates“

December 4, 2023

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Rounak N.  
Credentialing Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Best and Fast reports"

December 7, 2023

5.0

I rate EZ screen as 100% best and will always use it.

Pros

Best support from the employees if needed to add anything extra to the BG

Review Source

NM

Noelle M.  
Compliance Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great product for the price."

November 28, 2023

5.0

Pros

Love the upfront pricing, and ease of running backgrounds.

Cons

Can't think of any, it's a great service and we are very happy with the company.

Switched from

[Orange Tree](https://www.capterra.com/p/179111/Fast-and-Easy-Background-Screening/)

The upfront pricing and ease of service.

Review Source

SO

Stacey O.  
VP, Talent  
Consumer Services  
Used the software for: 2+ years

### "User of EZ Screen for 3+ Years"

December 5, 2023

4.0

Very positive. If they ran a more robust search, we'd use them more frequently.

Pros

EZ Screen gives us critical information to determine if a candidate's identity is valid. They also provide quick and robust information about candidates undergoing the background check.

Cons

It's mostly a database search, and cannot complete some of the more robust searches, like statewide searches, spin off criminal searches based on where someone has lived, worked, or gone to school, etc.

Review Source

LR

Lori R.  
Staffing Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Crucial Information with ease"

December 4, 2023

5.0

We use your program daily in the staffing and recruiting world. Your service allows us to quickly qualify our candidates for great jobs, this gives them the means to support themselves, their families and change their lives for the better! Your service is a Crucial part of our staffing process.

Pros

We like to ease of use and being able to move applications forward quickly of our applying candidates

Cons

none- we are 100% pleased with the continued service

Review Source

KP

Kristel P.  
Compliance Manager  
Human Resources  
Used the software for: 1-2 years

### "Easy to use "

December 1, 2023

5.0

Pros

It's easy to use and fast turn around time. They contact us directly when we need to make any corrections which helps a lot

Cons

None for now. It's services are great!!!

Review Source

MP

Mohammed P.  
Credentialing Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Best in the market"

January 2, 2024

5.0

Pros

TAT and accuracy that the BG team offers.

Cons

A few searches getting delayed but i would not blame Ez-Screen as they are at the mercy of the courts etc

Review Source

AR

Aniway R.  
Compliance  
Human Resources  
Used the software for: Less than 6 months

### "EZ Screen is highly recommended"

December 1, 2023

5.0

It is easy to use and manage. I can also get a quick result

Pros

The customer service is good. I always get assistance to my request

Cons

none at the moment. so far I dont see anything I dont like

Review Source

DV

Diana V.  
Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Fantastic Service"

April 27, 2020

5.0

Pros

The customer service is out of this world. I've vetted many background check companies over the last few years, and the way that EZ Screen set themselves apart for us was their incredible customer service. I always get a quick response whether via email or a phone call. I deal with a dozens of vendors and none of the others compare.

Cons

The only con I have is that they don't integrate with our staffing software. But even despite that, we have chosen to stay with them over swapping to one of the companies that does integrate.

Review Source

LB

Larry B.  
HR Director  
Financial Services  
Used the software for: 2+ years

### "Outstanding Service"

April 27, 2020

5.0

Very good, really responsive, provides exactly what my clients need.

Pros

The team at EZ Screen has a great product and a support team that is really responsive. We have had some unusual requests over the years and they have come through every time. If you ask them a question, it is rare to wait more than an hour to get a response. Highly Recommend

Cons

Really nothing, we have been able to get whatever data we need and the team is always there to help us understand what options are available.

Review Source

KS

Kyle S.  
Principal  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Quick, Accurate, Easy to Use"

November 28, 2023

5.0

Really great experience over the past three years. The team at EZ Screen is very responsive. They provide a quality background check at a reasonable cost.

Pros

The interface is easy to use and the background check is generally delivered very quickly.

Cons

A few times duplicate background checks have been run when I had not yet completed the full candidate information. Accidental duplicate charges have always removed by EZ Screen.

Review Source

AB

Amy B.  
HR Generalist and Recruiter  
Construction  
Used the software for: 6-12 months

### "Basic review "

December 4, 2023

5.0

EZ Screen is very user friendly and our Representative is very responsive. I highly recommend!

Pros

The QuickApp option which requires employees to initiate their own background check; this ensures the correct information is submitted and is state specific, which is a time saver and helps with compliance.

Cons

That there is not a Spanish version of QuickApp, disclosures and forms to send out to our Spanish speaking employees; this would be very beneficial.

Review Source

EH

Emily H.  
Director of Employee Experience  
Human Resources  
Used the software for: 2+ years

### "Easy to Use Background Checks"

April 27, 2020

5.0

We love EZScreen - the customer service is always great about responding promptly and with information that is useful. The tool itself is very user-friendly.

Pros

I love the simplicity and accuracy! The information is reliable, accurate, and very easy to comprehend. I also really enjoy that the software comes with the necessary state disclosures as well as the paperwork to send to a candidate if you choose to rescind their offer based on background results.

Cons

I don't think there is anything I would change.

Review Source

TM

Tracey M.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Easy Start Up"

December 11, 2023

5.0

Pros

We needed a company that would conduct credit checks for us without having to have a 4 week wait and various physical interviews to confirm we were a legitimate company even though we have used their company for several years for other types of services. EZ Screen did their due diligence much more easily for us.

Cons

Nothing that I can think of however we have only used it for credit checks so far.

Switched from

[Clairiti](https://www.capterra.com/p/196224/GlobalHiRe/)

Due diligence time factor to get us set up.

Review Source

RM

Rafael M.  
Corporate Recruiter  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software, quick turnaround time and great customer service"

April 27, 2020

5.0

Very positive. We made the move initially to save money and ended up very pleased when the turnaround time for background checks was also much quicker than our previous company.

Pros

Ease of getting a Background Check started, turnaround time and reliability of background check.

Cons

EZScreen has everything and offers everything we could ask for.

Reason for choosing EZ Screen

Cost.

Switched from

[HireRight](https://www.capterra.com/p/100993/HireRight/)

Cost initially

Review Source

BM

Bryce M.  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "EZ Screen is GREAT"

April 21, 2020

5.0

Would highly recommend it to others looking for screening software

Pros

Quick & easy to use. Results come back in a very timely manner.

Cons

Everything has been great, no complaints

Reason for choosing EZ Screen

They provided a package of what we wanted for results and the price was fair.

Review Source

CB

Cara B.  
HR Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "EZ Screen makes background checks and drug screens simple"

November 28, 2023

5.0

I have enjoyed using EZ Screen for our background checks and drug screens. I have had a great partnership with EZ Screen and have recommended them to others in my line of work. I used EZ Screen at a prior organization and began using them in my current company because of the ease of use and reliability of getting background checks and drug screens in a timely fashion.

Pros

It is very easy to enter a candidate's information. The candidates have no problems completing their portion of the background check. The reports that come back are easy to read and interpret. They have the opportunity to send adverse action letters right from their system. Their prices are the best I've seen!

Cons

I wish we had more locations for drug screens. There aren't many options to choose from. Most require an appointment. Prior to the pandemic, we had more options for walk-in clinics, but unfortunately, several sites have permanently closed.

Review Source

LN

Lenny N.  
Branch Manager  
Human Resources  
Used the software for: 2+ years

### "A Solid Product"

December 7, 2023

4.0

My experience with utilizing the EZ Screen Platform has always been positive but if for some reason it was not I do not hesitate to reach out to their support team in which they have always been very receptive and work hard to solve any issues.

Pros

My experience with utilizing the EZ Screen Platform has always been positive but if for some reason it was not I do not hesitate to reach out to their support team in which they have always been very receptive and work hard to solve any issues.

Cons

I would say that if there were anything it would have to be that there are times where the reports generated as a result of a standard background search might produce too much data in the results. That is not necessarily to say that the results are not needed or at some point welcomed, just that there can be much data that needs to be examined before proceeding with an applicant.

Switched from

[Asurint](https://www.capterra.com/p/174251/Asurint/)

We were in need of a more well-rounded product.

Review Source

ES

Emily S.  
Compliance  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Love using EZ Screen!"

November 28, 2023

5.0

I love it! From submitting the batch orders to individual orders, the system is easy to use.

Pros

My favorite feature of EA screen is the batch order option. This make running the same month FACIS reports quick, simple and so easy to do! The batch order has saved me at least an hour of work from the old method I had to use.

Cons

I honestly do not have any complaints! It was a little different at first switching from our other provider but once you get used to the format/set up it is much quicker and so easy to use.

Switched from

[Orange Tree](https://www.capterra.com/p/179111/Fast-and-Easy-Background-Screening/)

My manager found this company and made the switch as the pricing was better.

Review Source

AT

Abhi T.  
Sr Credentialing Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Incredibly efficient – a true asset to our hiring process!"

November 28, 2023

5.0

Ez-Screen services have been great overall; the staff goes above and beyond, especially Briana, the procedures are easy to follow, and the results are thorough. Definitely unique in the field.

Pros

Quality and support is really great compared to other companies in the market.

Cons

The TAT for some searches, but I won't blame Ez-Screen as they are at the mercy of the response to be received from the concerned department.

Review Source

VA

Vanshika A.  
Sr. Credentialing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Perfect for Background checks"

December 8, 2023

5.0

Overall.. you can definitely go with them.

Pros

They are super fast, supportive, cost-effective and efficient. I have no issues at all since last 2 years.

Cons

None.

Switched from

[HireRight](https://www.capterra.com/p/100993/HireRight/)

Because Ezee is better and more efficient along with cost-effectiveness.

Review Source

AF

Angela F.  
HR Manager  
Chemicals  
Used the software for: 1-2 years

### "HR Manager"

April 27, 2020

5.0

Completely satisfied!

Pros

EZ Screen allows you to know the status of the background through the entire process. Packages were created with our exact needs in mind. EZ Screen has the quickest turnaround and cheaper than the company we were using prior.

Cons

The only thing I don't love is occasionally we have to contact customer service to help us select a new selection site, if the candidate already went through the process and chose a site but later changed their mind. I would rather be able to fix that myself if possible. But when I do need help, customer service is quick to resolve. \[SENSITIVE CONTENT HIDDEN\] is the best!

Reason for choosing EZ Screen

\[SENSITIVE CONTENT HIDDEN\]

Switched from

[HireRight](https://www.capterra.com/p/100993/HireRight/)

\[SENSITIVE CONTENT HIDDEN\] is amazing and worked with him when I worked for another employer. I trusted him. He gave me the tutorial and I was sold. I was so dissatisfied with HireRight, \[SENSITIVE CONTENT HIDDEN\] reached out at the right time.

Review Source

RG

ROGER G.  
Business Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Essential for my needs"

December 4, 2023

3.0

Pros

I like the fact that it will pull records from all locations any candidate has lived.

Cons

Sometimes the length of time on getting a background can be a little longer than it should. It's really a mixed back of expected wait times.

Review Source

CA

Camille A.  
Senior Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Review of EZ Screen "

December 5, 2023

5.0

Good

Pros

Easy to use and quick to receive responses

Cons

Having to change passwords frequently.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Inaccurate results and pricing

Review Source

LG

Lazka G.  
Operations Manager  
Medical Practice  
Used the software for: 2+ years

### "Best Switch! "

April 28, 2020

5.0

Pros

We really took the time to make the decision of changing Background Check companies. When we had the few implementation meetings, we immediately knew we had made the right choice. The Customer service provided by EZ Screen is exceptional, besides their system being user friendly. If we ran through any trouble, we had someone answer our call or email within minutes. To top this off, their prices are better than what we were paying. Extremely happy with the decision!

Cons

Nothing I can think of. We are extremely Happy with the system.

Switched from

[HireRight](https://www.capterra.com/p/100993/HireRight/)

Initially was price, then it was price and customer service.

Review Source

TK

TERRI K.  
HR  
Hospital & Health Care  
Used the software for: 2+ years

### "EZ Screen is very User Friendly"

December 4, 2023

5.0

The customer service is Excellent, very prompt and direct responses.

Pros

The system is very user friendly. It allows you to enter all of the data needed; i.e. you are able to enter multiple names and address (4+). Because we are in healthcare we deal with many travelling applicants.

Cons

I wish they had the capability to add to the report once submitted. Currently we are not ale to add the second background check authorization form if you forgot to add it with your initial request.

Switched from

[Lexis](https://www.capterra.com/p/196819/Lexis-Advance/)

It was a Corporate decision to make the switch

Review Source

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