--- title: "Thrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Thrive the right Onboarding solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203407/THRIVE/reviews/" page_type: "reviews" language: "en" --- Thrive 4.7 (123) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Thrive Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews EK Emma K Head of People DevelopmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “We get regular platform updates and changes and my Account Manger always updates me with the ones she knows are relevant to me which is so helpful.“ December 3, 2025 JH Jade H Digital Learning CoordinatorRetail, 10,001+ employeesUsed the software for: 6-12 months. “I do find I'm getting lots of bugs coming up which involves having to clear cache and cookies as the solution, and having to help our users do this can be a challenge.“ December 3, 2025 AW Ashley W Digital Learnong OfficerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I adore the campaign feature and the ability to share lending via system notifications.“ December 3, 2025 LM Leah M People and developInternet, 51 - 200 employeesUsed the software for: 6-12 months. “It’s sometimes quite slow to update - in regards to transferring audiences, uploading content or removing content“ December 3, 2025 JB Jesse B Training ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Thrive creates an accessible, user friendly environment that helps our workplace create a culture where learning is at the forefront.“ December 3, 2025 CW Clare W Colleague comms and engagementFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Limiting depending on audience group - particularly those colleagues not interested in an Instagram experience“ December 3, 2025 JH Jade H Digital Learning CoordinatorRetail, 10,001+ employeesUsed the software for: 6-12 months. “The platform is brilliant in itself even if there are some bugs, but I know I can reach a member of the teams easily to get support“ December 3, 2025 EK Emma K Head of People DevelopmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes feel it’s too driven towards retail customers.“ December 3, 2025 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nate R. Training & Development Manager Financial Services Used the software for: 6-12 months ### "THRIVE LXP: a Top-Tier Product with an underdog attitude" November 16, 2021 5.0 Pros The product itself is world-class. The team at Thrive and their support make it galaxy-class. They go way above and beyond to ensure that implementation happens smoothly. They not only support you with the technical side, but they also empower your team to make the most of the product and leave you with a fantastic game plan to be successful with the tool. Simply, they care about their customers. Cons It's designed slightly different from older LMS/LXP/LRS software. So, it's more of a mindset change than any faults with the platform itself. I'd actually say that this is most likely a long term advantage for them. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Thrive Initially, I was intrigued by the cost savings. The team at Thrive is what fully won me over. Then the product itself delivered exactly what we need to create a culture of continuous learning. Review Source Response from THRIVE Learning September 6, 2022 Hi Nate! We are so glad you are enjoying your THRIVE platform and that implementation was a smooth process for you! We are committed to improving our platform and customer service at all times so please reach out if you have any feature requests or things you think we can improve on! EK Emma K. Head of People Development Financial Services Used the software for: 2+ years ### "LendInvest Thrive Review" December 3, 2025 5.0 Thrive have been a massive support for me over the years. I think as well as the platform the people that work at Thrive are their greatest assets. Pros I like how much it adapts and changes to customer needs and it never remains static. We get regular platform updates and changes and my Account Manger always updates me with the ones she knows are relevant to me which is so helpful. Cons Sometimes feel it’s too driven towards retail customers. I have struggled with not being part of a community. However they have attempted a financial services group but that has not kept up sadly. Review Source MC Matthew C. Senior Learning and Development Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "It’s been a journey " November 27, 2024 3.0 So far I would say that it’s been mostly positive. A number of issues have come up since implementation and the fixes involved haven’t been straight forward. There have been times when we have questioned if this was the right move but we have chosen to stick it out as we like the culture and vision of thrive and its ability to continue to grow. Pros The ability to grow the platform over time as we grow the business - linking a new thrive feature with that growth. Cons The differing information provided by different teams. The fact we are told it can do one thing and doesn’t do it in the way it’s explained Alternatives considered [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/) Reason for choosing Thrive Thrives combination of LMS and LXP compared to just an lms Switched from [Lessonly](https://www.capterra.com/p/140809/Lessonly/) Cost and lessonly limited functionality compare to thrives proposed functionality Review Source CB Chloe B. Graphic Designer Retail Used the software for: 1-2 years ### "Excelling in Learning and Executing Customer service " December 3, 2025 5.0 Absolutely brilliant, changing out group for better experiences in learning, more updates are only going to excel our peoples learning Pros The customer support of getting things done that aren’t working. The customer service is brilliant when there are bugs that need fixing. Cons The desktop to mobile scalability. I find as a designer some of the assets don’t work for Mobil, thumbnail becomes blury where as it would be great to have a mobile and desktop upload version Review Source TR Terri R. L and D specialist Food & Beverages Used the software for: 2+ years ### "Thrive live 25" December 3, 2025 5.0 Thrive has been great supporting communication across the business especially as we continue to grow Pros The design and usability of Thrive is my favorite feature. It helps making learning and communication easier Cons It would be great to be able to log in as the user to troubleshoot as this can cause lots of problems when signing off compliance modules Review Source CW Clare W. Colleague comms and engagement Food & Beverages Used the software for: 2+ years ### "thrive live 2025" December 3, 2025 5.0 Really positive - enjoy the relationship and feel that the platform works for our diverse workforce - geographical/roles/country Pros Support & ease of user experience. Constant improvement. Integration of comms, learning & compliance Potential to extend use as business grows Cons Fixed interface - it can feel Limiting depending on audience group - particularly those colleagues not interested in an Instagram experience Review Source AG Amy G. Learning and development manager Financial Services Used the software for: 2+ years ### "Innovative " December 3, 2025 5.0 We’ve had a brilliant experience from bau support, to the impact project team, they are responsive, supportive and innovative Pros The pace at which new features are devised and released is great. They really listen to their customers and are open to suggestions and growth. Cons The struggles we have with connectivity to our internal systems is our biggest challenge but feel it’s an internal problem Review Source MB Mark B. Head of Academt Automotive Used the software for: 2+ years ### "Love Thrive, Love the team! " December 3, 2025 5.0 From the moment we onboarding Thrive the interaction has been great! Continuous events and engagement. Pros The innovation and the people are what make Thrive super special! Great platform and organisation through and through Cons So much change and change and innovation to keep up with! But absolutely love it and the energy that it creates Review Source JB Jesse B. Training Consultant Financial Services Used the software for: 2+ years ### "The Modern LMA" December 3, 2025 5.0 Pros Thrive creates an accessible, user friendly environment that helps our workplace create a culture where learning is at the forefront. Cons I feel the Content Creator is slightly limited at the moment. Some industry standard tools are missing but im hopeful for the future of this particular tool Review Source JH Jade H. Digital Learning Coordinator Retail Used the software for: 6-12 months ### "Easy to use platform " December 3, 2025 5.0 The platform is brilliant in itself even if there are some bugs, but I know I can reach a member of the teams easily to get support Pros It's an easy to use platform that can be accessed through any device, which for retail works wonders as they don't have laptops. Cons I do find I'm getting lots of bugs coming up which involves having to clear cache and cookies as the solution, and having to help our users do this can be a challenge. Review Source SA Salema A. Talent development coordinator Insurance Used the software for: Less than 6 months ### "Thriving with Thrive!" December 3, 2025 5.0 Customer experience is excellent. Thrive Live was an eye opener. Amazing event. Speakers were really impressive Pros Love how much there is on offer. Customer Support is excellent. Really quick and responsive. Online learning catalogue is excellent. Cons Not sure but maybe not having enough info on what’s on offer. Definitely would like to be able to access more information on how to maximise everything on offer. Alternatives considered [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) Reason for choosing Thrive Not sure. Was selected before I joined the company Review Source DB Destiny B. Head of learning an development Automotive Used the software for: Less than 6 months ### "Thrive all the way" November 27, 2024 5.0 Thrive is a wonderful engaging platform. They bring learning functionality an fun together to engage learners. Their service is amazing and always evolving to meet customer needs. Even if they dont have something they will try to piece together a solution. Pros The customer service is above the bar. They care about you and your company needs. They take this to the next step on what you need and always responsive. Cons After the implementation period you lose your team. They will keep in touch and we talked about adding to quarterly meetings to still see how their company is that they helped launch. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Trainual](https://www.capterra.com/p/175749/Trainual/)[Rockstar Learning Platform](https://www.capterra.com/p/228344/Rockstar-Learning-Platform/) Reason for choosing Thrive Engagement and customer service experience Switched from [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) They were clunky and held a lot of gaps on user data as well as functionality. Review Source MS Mike S. Training MAnager Real Estate Used the software for: I used a free trial ### "Why we should all have Thrive in our lives " November 27, 2024 5.0 Too notch service, demos have been superb Pros Modern, forward thinking, better than what we currentkybhave Cons The fact that we haven’t signed a contract yet Switched from [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) It didn’t meet our needs and the LMS is nonsense Review Source AP Anna P. Learning & Development Manager Law Practice Used the software for: 6-12 months ### "Excellent Learning Platform - combining the features of a LMS & a LXP" September 2, 2022 5.0 Change to a more modern learning culture Providing learning in the flow of work - access to content at the moment of need Pros AI - recommendations, ease of use, constant improvements to functionality and new functionality Cons The standard reporting but understand this is set to improve in the coming months Alternatives considered [Learn:Go](https://www.capterra.com/p/197291/Learning-Pool-Platform/)[Thinqi](https://www.capterra.com/p/189256/Thinqi/) Reason for choosing Thrive No other product met our requirements Switched from [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/) To bring in LXP functionality and felt THRIVE were more up to date with modern learning techniques. Review Source Response from THRIVE Learning September 6, 2022 We are thrilled that you rate us so highly Anna! It's been a pleasure working with you through your switch from Kallidus, and if you ever have any ideas on how we can improve, our customer operations team are all ears! VR Verified Reviewer Director Management Consulting Used the software for: 1-2 years ### "A good combination of the basic LXP and LMS functionality that lots of customers will need" January 22, 2021 4.0 Easy to Set Up. Straightforward features. Clean look and feel. Some features could be improved as with many learning systems, for example the social features around discussion and commentary are missing some vital aspects. Pros Combines a lot of LMS and LXP features a good product for entry or mid-level learning system users. Levels of innovation with features such as broadcasting. Good price point and customer focussed sales team. Simple and straightforward as it does not come with a lot of functionality which is not really needed compared to many other bloated and overly expensive Learning Systems. Cons The mobile experience is new and needs more development to help make it sticky. Challenges around social . Alternatives considered [HowNow](https://www.capterra.com/p/173341/HowNow/)[Degreed](https://www.capterra.com/p/220368/Degreed/)[Fuse Universal](https://www.capterra.com/p/154670/Fuse-Universal/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Thrive Feature set, Engagement from the team and reasonably priced Review Source Response from THRIVE Learning February 2, 2021 Thanks so much for the amazing review! Phase two of the THRIVE mobile app is in full swing, so new developments should be revealed very soon. Hope that's helpful, thanks again! CB Caitlin B. Senior Patient Coordinstor Hospital & Health Care Used the software for: 6-12 months ### "Thrive review " December 3, 2025 4.0 This has been positive and I’m glad Kiki is now working effectively. I am looking forward to the new updates Pros The way you can use this as a central hub across all departments to ensure clear communication. The quizzes and different ways you can test your knowledge Cons The accessibility and ease of use I believe this can be you’re complicated and it can be hard to find things this can be resolved though knowledge and guides. Review Source MH Melissa H. L and d manager Food & Beverages Used the software for: 1-2 years ### "It’s time to Thrive!" December 3, 2025 4.0 fab! It’s a great way to share learning, communicate and ensure we have a compliance culture across all the business Pros Ability to use on phone - reach all colleagues as our workforce across the globe can have learning in their pocket Cons be able to log in as the user to deal with issues and provide advice and support. Whether it’s human error or a system problem Review Source NF Natalie F. Clinic coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Growing community" December 3, 2025 5.0 Great, feel really supported by the team who are helping build our thrive community, we are rebranding the way we work with with thrive Pros The platform accessibility, o enjoy running campaigns for our team- I enjoy the emails and support form the thrive team, we are building a community Cons Some times a little complicated at times but we do have the option to speak to our account managers who will run things through with us Review Source JP Jack P. Senior Learning Consultant Financial Services Used the software for: 1-2 years ### "A great LXP which has helped us Thrive" March 11, 2021 5.0 Thrive has been a great tool that we have used since adoption in 2020. Since the COVID-19 pandemic, the way we have supported the learning of our colleagues within our organisation has shifted and enabled us to fully utilise the tools available in Thrive. Looking back, if we still had a traditional LMS, we would have struggled to offer some of the learning interventions that we have been able to host on Thrive. From auto created material sourced via the Anders Pink and Get Abstract, to Off the shelf content created by Thrive, you can at least feel relaxed that the LXP will have some content before go live. Pros Layout was one of the first things that caught my attention and how different it looked to our traditional LMS Search of content - We have found this feature really helpful when users are looking for content. Allowing users to upload their own content through the User generated content feature, without having to rely on L&D. The auto creation tool that enables us to setup feeds from Get Abstract or Anders Pink Customisable layout and being able to prioritise these different windows. Being able to give our view on the development of the software and vote for new features in a social way. Cons The quiz function doesn't provide us with the feedback/stats that we were hoping for We found it to transition from a traditional LMS as some of the admin features are very light in comparison. An example of this, is the reliance on external API links to view the data rather than having reports that can be customisable in Thrive can limit the admin experience and does require IT resource to help set this up and external software to review the data. Emails are not always customised, and notification of content doesn't notify the learner Lack of information/documentation around the product and the background as to how some of the features work Reason for choosing Thrive Cost Look and feel Content Created by Thrive Review Source Response from THRIVE Learning April 9, 2021 Hi Jack! Thanks for the brilliant review! We're delighted that THRIVE LXP is helping everyone at Kensington Mortgages, thrive! Thank you as well for your suggestions. We always want to make THRIVE LXP better, so we'll take them under consideration. Please feel free to add them to upvoty too! Julia T. Digital Learning Specialist Retail Used the software for: Less than 6 months ### "Thrive review" September 28, 2023 5.0 Pros Easy to navigate, great customer support Cons Sometimes navigation can be hard to understand and some features do not exist yet Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Job change Review Source NT Natalie T. L&D Manager Retail Used the software for: 6-12 months ### "Effective, clear and enjoyable content" August 12, 2020 5.0 Have enjoyed being part of the Thrive Tribe and I am always excited to see what new content is on its way. Turnaround from announcing 'whats to come' and launching the content is never too long to wait. Pros We currently only use Thrive content which is excellent. We have used it as part of our 'Pull' content and have received excellent feedback on the usability, the clear messages, and the suggestions that are provided at the end of each module. We don't use the Thrive platform in the business, but I do use it as a customer to learn from others in the industry and from our Thrive partners too. The platform and customer service/support from the team is excellent. Cons There are no obvious cons from the Thrive content that come to mind. Our learners do love videos and audios though, and although videos are recommended as additional resources, it might be useful to have an audio option (voiceover) for the modules, for the learners who do not get enjoyment out of reading text. Reason for choosing Thrive Recommendation. The price and quality!! Customer focus and support - they cannot do enough for their customers! Review Source Response from THRIVE Learning November 3, 2020 Hey Natalie! Thanks for kind words and 10/10 review! We're so happy that your learners are loving the content. Audio is something we use where we believe it truly adds value to the content, but not something we use consistently on every item. We use a diverse range of formats and decisions are made based on what is best for the specific subject matter and the behavioural change we're trying to motivate. I'm sure this is something Claire would be happy to have a conversation about if you have any other ideas or thoughts. RS Reg S. Communications Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Reg Sanders Review" October 3, 2023 5.0 Excellent Pros Works out of the box. INTUITIVE and easy to learn. Audiences are a great idea - all we need is an ability for Audience managers to upload new users to their own audience… Cons Search faculty for names and content.We need an ability for Audience Manager's to upload to their own audiences…mmm…now you are thinking right?! Switched from [gomo](https://www.capterra.com/p/133944/gomo/) Financial and legal reasons. Review Source DM Dan M. Developer Retail Used the software for: 2+ years ### "Review " September 28, 2023 4.0 Good Pros Easy to use user curated system. Great features regarding skills and goal3 Cons No scorm course in depth reports stop us from getting specific course insights Switched from [Growth Engineering LMS](https://www.capterra.com/p/101970/Academy-Platform-LMS/) Poor engagement and development Review Source LD Lewis D. Learning Development Specialist Marketing and Advertising Used the software for: 6-12 months ### "Training Enablement" September 28, 2023 5.0 Pros Learners can be more pro active with learning and show accountability Cons She more pro active with the skills and suggest potential new skills or skill development Review Source AT Angela T. Director of Learning & Development Real Estate Used the software for: 2+ years ### "Just renewed, ready for year 4 with Thrive!" September 28, 2023 5.0 Love the platform. The team are fab. Always evolving which is great Pros Super simple to use! Easy to navigate and simple for UGC Cons Nothing, the platform is great. Just about to start year 4! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.