# nGenue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about nGenue Software - reviews, pricing plans, popular comparisons to other Oil and Gas products and more. Source: https://www.capterra.com/p/203414/nGenue/reviews --- # nGenue Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 8, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) nGenue ## What is nGenue? An end to end Retail and Wholesale operational solution covering ETRM, Scheduling, CIS, Billing serving the needs of Marketers, LDCs and Utilities. We enabling Natural Gas companies to productively and profitably manage all aspects of business operations from pipeline to city gate to meter. Solution for seamless integration of sales, customer care, forecasting, scheduling, trading, risk, supply, billing, collections, taxes, customer portal, and automated LDC connectivity. ## What is nGenue used for? [Oil and Gas](https://www.capterra.com/oil-and-gas-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for nGenue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ngenue.com&name=nGenue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### nGenue 5.0 (1) VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price $5000 Per User, Per Year Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (54) Value For Money 5.0 (1) Value For Money 4.5 (45) Customer Service 5.0 (1) Customer Service 4.8 (51) ## nGenue alternatives Highest Rated [4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month [4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/) Starting price $20000.00 Per User, Per Month [4.6 (14)](https://www.capterra.com/p/32550/Banyon-Utility-Billing/reviews/) Starting price $1995.00 Per User, Per Month [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Management Store and organize information about customers and previous interactions Customizable Reports Alter the layout and content of reports Forecasting Form predictions based on past and present data/trends For Natural Gas Utility billing for natural gas nGenue 16 features Create, manage, and send invoices or bills to customers Track and manage adherence to policies for any service, product, process, or supplier Store and organize information about customers and previous interactions Alter the layout and content of reports Utility billing for natural gas Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Management of the flow of things between point of origin and point of consumption. Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Charge fees or cut off service due to late/missing customer payments Track/optimize rates in relation to usage Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $5,000 Per User,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EA Eric A. Director of Operations Oil & Energy ### "A Great Natural Gas Operations Software Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2020 nGenue is unlike any other product in the market. It offers Natural Gas sales/sales ops, forecasting, billing, customer care, LDC connectivity, customer portal, risk and supply functionality individually or completely integrated. When I say unlike any other product, I mean this software was built for the intricacies of a natural gas business, covering aspects we could not find in any other product. It has made us tremendously efficient, minimizing our workload, saving us a lot of time and helping us grow our business. Pros Single point of data entry … the data automatically flows throughout the system and the system is completely integrated. We used to have to manage multiple data entry points and wasted a lot of time reconciling data. With nGenue, we enter the data once, it’s stored in a central database and everyone on our team can access the data in real time - no running around looking for or trying to confirm the data is correct. nGenue data is correct, current and available whenever needed. Cons Honestly, nGenue has been transformational. Without it, I cannot imagine how we could have achieved our growth and profitability objectives, especially while maintaining organizational expense goals. It could only be better if it were free. Even then, it’s worth every penny we pay for it. Reasons for choosing nGenue \+ It's the only product we could find that serves the needs of both Retail and Wholesale Natural Gas operations. + Has both the breadth and depth of Natural Gas functionality, while other products are generic, catering to dozens of commodities and dozens of industries. + It's modular, so we could start with our most needed functionality and add other components later + The system itself manages a wide variety of recurring activities, more efficiently, without human errors and freeing up our time to work on growing the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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