# Beam Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Beam Health Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/203521/Beam-Health

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# 

 Beam Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Beam Health

## What is Beam Health?

Beam Health is a virtual care solution that allows providers to reach patients who either are not able to make it into a provider's office or prefer a video consultation. Focusing on the customer experience, Beam creates custom telemedicine platforms for each provider, designed to sync with any EHR or scheduling system. This customization takes the hassle out of using new technology and allows the provider to create a better patient experience.

## What is Beam Health used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29.99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Beam Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.beam.health&name=Beam Health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Beam Health

5.0 (6)

VS.

[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

$29.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.1 (1,227)

Value For Money

5.0 (6)

Value For Money

3.6 (973)

Customer Service

5.0 (6)

Customer Service

3.7 (714)

## Beam Health alternatives

Highest Rated

[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/203521/Beam-Health/alternatives/)

## FAQs about Beam Health

Overview

### What company size and specific industries is Beam Health built for?

Beam Health is designed for healthcare professionals and medical practices of any size that want to add telemedicine to their services. It is built for the healthcare industry, especially providers looking for a platform that fits into their existing practice rather than requiring major workflow changes.

Features and Usability

### What are the key features of Beam Health?

Beam Health offers appointment scheduling and appointment management, billing and invoicing with medical billing and payment processing, plus confirmations and email reminders. It also includes chat and one-to-one messaging, communication management, online forms, remote treatment planning, two-way audio and video, video conferencing, mobile access, third-party integrations, and HIPAA-compliant support for multi-provider practices.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Beam Health integrate with?

Beam Health integrates with 3 third-party platforms: Clarity Wave, DrChrono, and Practice Fusion. These integrations cover healthcare and practice management tools, giving Beam Health connections to systems used for clinical records, scheduling, and patient administration.

Getting Started and Support

### What training and onboarding options does Beam Health offer?

Beam Health provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product walkthroughs and updates, and documentation offers written reference material for self-paced learning and feature lookup.

Getting Started and Support

### What customer support options does Beam Health offer?

Beam Health provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback on support experience is available, so support quality, response times, and common frustrations cannot be described from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Beam Health 20 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Reminders sent via email

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

For practices with multiple providers

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Accept, record, and reconcile financial transactions

Remotely create and access treatment plans tailored to individual patients based on symptoms

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Basic

$29.99

Flat Rate,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

## Integrations

[

DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[

Clarity Wave](https://www.capterra.com/p/140551/Clarity-Wave/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CN

Charles N.

Physicians

Medical Practice

### "Great for Patients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2020

Pros

Easy to set-up, affordable, and patients find it easy to use. Fits well into our day to day flow.

Cons

Our practice did not incorporate telemedicine workflows prior to the pandemic and researching and implementing telemedicine has been stressful. Beam helped us throughout the process which has been easier than expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ashley S.

Patient

Logistics and Supply Chain

### "Patient Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2020

Pros

I am a patient, and what was most important for me, was the ability to quickly and conveniently connect to my provider.

Cons

Make sure you have internet connection when using on your phone. Also, make sure not to answer any phone calls while trying to connect, otherwise you won't be able to get through.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Diana T.

Physician

Medical Practice

### "THE GRACE OF THE DOCTOR-PATIENT RELATIONSHIP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2020

When I first spoke with \[SENSITIVE CONTENT HIDDEN\] about Beam telemedicine, the one thought that inspired me the most was his company's mission. This mission was to maintain and nurture the private doctor- patient relationship amidst the conglomerate changes in providing healthcare. That is very important to me as I have been in private practice for 20 years and have witnessed the progressive erosion of the doctor-patient relationship. This why I titled my review "The grace of the doctor-patient relationship". Grace is defined as 'simple elegance' ; 'courteous goodwill' ; 'do honor or credit by one's presence'. Beam provides all that for me as a Pediatrician: the 'simple elgance' of its use without fancy software, the ability to focus my 'goodwill' and easy accessibility to patient care and to be completely ' present' to my families whenever needed.

Pros

Completely effortless in setting it up. No on-line systems to set up. Works across all electronic devices: cell phone, desktop, iPad. Extremely easy for the patients and not necessary for them to download any apps, etc.

Cons

This may be true of any of the telemedicine apps in that, on occassion, the connection to the patient cannot be made. Presumptively, may be a temporary glitch due to high traffic on the internet/wireless circuits.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Evan R.

Wine Tour Guide

Wine and Spirits

### "Connecting with my doctor using Beam"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2020

Love not having to go to the doctor's office across town for simple follow-up appointments

Pros

Super easy to register and use. Got a text message from my doctor inviting me to sign up for telemedicine appointments. After registering, I called and scheduled my virtual visit. At my appointment time I got another text message containing a website link, clicked the link and was talking with my doctor in seconds.

Cons

Helpful to have strong wifi or cell service signal, but that's hardly an issue with the software itself...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Bart G.

PHYSICIAN/OWNER

Medical Practice

### "BEAM HEALTH REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2020

THIS HAS HELPED US IMMENSELY THRU THE PANDEMIC AND WILL BE VERY HELPFUL MOVING FORWARD FOR TOTAL PATIENT CARE

Pros

THE EASE OF USE. IT IS A GREAT SET UP WHERE IT CONTACTS THE PERSON WE NEED TO CONSULT WITH AND THE PAYMENTS ARE SET UP IN ADVANCE. AND IT IS HIPPA COMPLIANT

Cons

IT DOES NOT ALWAYS GET A GOOD SIGNAL AND WE SOMETIMES LOSE THE PATIENT ON THE OTHER SIDE

Reasons for choosing Beam Health

I AM AN INVESTOR

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WC

William C.

President

Mental Health Care

### "Fantastic customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2020

It was an adjustment getting started but \[SENSITIVE CONTENT HIDDEN\] is a hard worker and helped along the way. I am very content now with Beam Health. I much prefer writing my office this way then what I was doing before.

Pros

It is made the transition to telemedicine much easier during the pandemic

Cons

There appears to be ongoing issues with patients clicking on the right link if they have the right type of telephone anyway.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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