--- title: "Beam Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Beam Health Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/203521/Beam-Health/" page_type: "product" language: "en" --- # Beam Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Beam Health ## What is Beam Health? Beam Health is a virtual care solution that allows providers to reach patients who either are not able to make it into a provider's office or prefer a video consultation. Focusing on the customer experience, Beam creates custom telemedicine platforms for each provider, designed to sync with any EHR or scheduling system. This customization takes the hassle out of using new technology and allows the provider to create a better patient experience. ## What is Beam Health used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Beam Health?[Manage this product listing](https://www.g2.com/products/beam-health/claim_requests/new?auto=true) ## Beam Health Overview Updated August 2026 AI summary Beam Health delivers telemedicine capabilities for organizations of all sizes, supporting appointment scheduling, management, and secure two-way audio and video consultations. With HIPAA compliance, billing and invoicing, payment processing, and integrations with select healthcare platforms, it enables businesses to manage virtual care workflows via web or mobile deployment, though it does not include charting functionality. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Beam Health 5.0 (6) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $29.99 Flat Rate, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.6 (1,227) Value For Money 5.0 (6) Value For Money 4.7 (973) Customer Service 5.0 (6) Customer Service 4.8 (714) ## Beam Health alternatives [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [View all alternatives](https://www.capterra.com/p/203521/Beam-Health/alternatives/) ## FAQs about Beam Health Overview ### What company size and specific industries is Beam Health built for? Beam Health is designed for healthcare professionals and medical practices of any size that want to offer telemedicine. It is built for the healthcare industry, especially practices looking for a telemedicine platform that fits into existing workflows rather than requiring changes to the practice. Features and Usability ### What are the key features of Beam Health? Beam Health offers appointment scheduling and appointment management, along with confirmations and reminders, email reminders, and online forms for patient intake. It also includes billing and invoicing, medical billing, payment processing, chat and messaging, one-to-one messaging, two-way audio and video, video conferencing, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does Beam Health integrate with? Beam Health integrates with Clarity Wave and DrChrono for healthcare and practice management workflows. These catalog integrations connect Beam Health to core patient and operational systems, giving it a focused integration set for teams that use both platforms. Getting Started and Support ### What training and onboarding options does Beam Health offer? Beam Health provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product walkthroughs and updates, and documentation offers written reference material for self-paced learning and future review. Getting Started and Support ### What customer support options does Beam Health offer? Beam Health provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experience, the available channels are limited to these listed options, and no assessment can be made here about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,618 Telemedicine reviews Not all telemedicine products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Beam Health supports **Two-Way Audio & Video** and **HIPAA Compliant**, so providers can conduct remote visits securely while protecting patient information. However, it does not include **Charting**. Instead, it offers other features that reviewers also value, including **Video Conferencing** (**57%**), **Appointment Management** (**54%**), and **Appointment Scheduling** (**51%**), helping businesses coordinate virtual care, manage bookings, and keep appointments organized across the patient journey. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Beam Health 20 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Email Reminders: Reminders sent via email - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Basic $29.99 Flat Rate,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ Clarity Wave](https://www.capterra.com/p/140551/Clarity-Wave/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CN Charles N. Physicians Medical Practice ### "Great for Patients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2020 Pros Easy to set-up, affordable, and patients find it easy to use. Fits well into our day to day flow. Cons Our practice did not incorporate telemedicine workflows prior to the pandemic and researching and implementing telemedicine has been stressful. Beam helped us throughout the process which has been easier than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ashley S. Patient Logistics and Supply Chain ### "Patient Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2020 Pros I am a patient, and what was most important for me, was the ability to quickly and conveniently connect to my provider. Cons Make sure you have internet connection when using on your phone. Also, make sure not to answer any phone calls while trying to connect, otherwise you won't be able to get through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Diana T. Physician Medical Practice ### "THE GRACE OF THE DOCTOR-PATIENT RELATIONSHIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2020 When I first spoke with \[SENSITIVE CONTENT HIDDEN\] about Beam telemedicine, the one thought that inspired me the most was his company's mission. This mission was to maintain and nurture the private doctor- patient relationship amidst the conglomerate changes in providing healthcare. That is very important to me as I have been in private practice for 20 years and have witnessed the progressive erosion of the doctor-patient relationship. This why I titled my review "The grace of the doctor-patient relationship". Grace is defined as 'simple elegance' ; 'courteous goodwill' ; 'do honor or credit by one's presence'. Beam provides all that for me as a Pediatrician: the 'simple elgance' of its use without fancy software, the ability to focus my 'goodwill' and easy accessibility to patient care and to be completely ' present' to my families whenever needed. Pros Completely effortless in setting it up. No on-line systems to set up. Works across all electronic devices: cell phone, desktop, iPad. Extremely easy for the patients and not necessary for them to download any apps, etc. Cons This may be true of any of the telemedicine apps in that, on occassion, the connection to the patient cannot be made. Presumptively, may be a temporary glitch due to high traffic on the internet/wireless circuits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Evan R. Wine Tour Guide Wine and Spirits ### "Connecting with my doctor using Beam" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2020 Love not having to go to the doctor's office across town for simple follow-up appointments Pros Super easy to register and use. Got a text message from my doctor inviting me to sign up for telemedicine appointments. After registering, I called and scheduled my virtual visit. At my appointment time I got another text message containing a website link, clicked the link and was talking with my doctor in seconds. Cons Helpful to have strong wifi or cell service signal, but that's hardly an issue with the software itself... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Bart G. PHYSICIAN/OWNER Medical Practice ### "BEAM HEALTH REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2020 THIS HAS HELPED US IMMENSELY THRU THE PANDEMIC AND WILL BE VERY HELPFUL MOVING FORWARD FOR TOTAL PATIENT CARE Pros THE EASE OF USE. IT IS A GREAT SET UP WHERE IT CONTACTS THE PERSON WE NEED TO CONSULT WITH AND THE PAYMENTS ARE SET UP IN ADVANCE. AND IT IS HIPPA COMPLIANT Cons IT DOES NOT ALWAYS GET A GOOD SIGNAL AND WE SOMETIMES LOSE THE PATIENT ON THE OTHER SIDE Reasons for choosing Beam Health I AM AN INVESTOR Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WC William C. President Mental Health Care ### "Fantastic customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2020 It was an adjustment getting started but \[SENSITIVE CONTENT HIDDEN\] is a hard worker and helped along the way. I am very content now with Beam Health. I much prefer writing my office this way then what I was doing before. Pros It is made the transition to telemedicine much easier during the pandemic Cons There appears to be ongoing issues with patients clicking on the right link if they have the right type of telephone anyway. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.