# OmPrompt EDI as a Managed Service Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OmPrompt EDI as a Managed Service Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/203587/OmPrompt

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# 

 OmPrompt EDI as a Managed Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OmPrompt EDI as a Managed Service

## What is OmPrompt EDI as a Managed Service?

OmPrompt provides a fully managed order management platform that makes it easy for companies around the world to trade with each other. The cloud platform connects manufacturers and retailers via EDI to their customers, suppliers and third-party providers and automates the processing of the other manual documents in order to capture creation, fulfilment and settlement processes. With one platform, businesses can connect to any trading partner, automate any document and process any format.

## What is OmPrompt EDI as a Managed Service used for?

[EDI](https://www.capterra.com/edi-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OmPrompt EDI as a Managed Service

5.0 (2)

VS.

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$1

per user, per month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.0 (1,302)

Value For Money

5.0 (1)

Value For Money

4.1 (1,178)

Customer Service

4.5 (2)

Customer Service

3.9 (1,167)

## OmPrompt EDI as a Managed Service alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (32)](https://www.capterra.com/p/27088/VISCO/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (13)](https://www.capterra.com/p/181933/Infor-Distribution-SX-e/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

[4.2 (168)](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about OmPrompt EDI as a Managed Service

Overview

### What company size and specific industries is OmPrompt EDI as a Managed Service built for?

OmPrompt EDI as a Managed Service is designed for companies of many sizes in consumer packaged goods, food service, manufacturing, retail, wholesale, life sciences, and medical device sectors that need to connect with customers, suppliers, and third-party providers.

Features and Usability

### What are the key features of OmPrompt EDI as a Managed Service?

OmPrompt EDI as a Managed Service offers EDI, AS2 Capability, and Multiple Format Support for document exchange, plus Data Transformation, Data Import/Export, and Data Connectors for system integration. Core order operations include Order Entry, Order Management, Order Processing, Shipping Management, and Inventory Management, with Reporting/Analytics and Exceptions Management.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does OmPrompt EDI as a Managed Service offer?

OmPrompt EDI as a Managed Service provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars provide scheduled remote guidance, and documentation offers written reference material for users who need step-by-step information.

Getting Started and Support

### What customer support options does OmPrompt EDI as a Managed Service offer?

OmPrompt EDI as a Managed Service provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep assistance. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be described from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

AS2 Capability

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Database Support

Supports common databases such as MySQL and Oracle

Data Import/Export

Import and export data to and from software applications

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

OmPrompt EDI as a Managed Service 15 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Supports common databases such as MySQL and Oracle

Store, manage, and track all electronic documents in a centralized location

Integrate with existing ERP systems

Automated handling of non-compliant EDI transmissions.

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Allows automated and event-driven transaction scheduling

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Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (1)

Basic

$1.00

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PK

Phillip K.

NPD Controller

Retail

### "High recommendation of Omprompt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2020

Vastly happy with everything that Omprompt have done for us, the transition in to using EDI was swift and without any downtime to our business. The rate of which we could begin including new customers was exponential and we are now at almost 99% coverage of the inbound orders. There were customers of ours that were not prepared for EDI so when Omprompt introduced the teach and learn functions that took us nearly to complete coverage

Pros

Omprompt have made this software an integral part of our ordering system which without it, we would still be a paper based 20th century company. Having the EDI solution has free'd up so much time for the customer services team that they now cope so much better during the peaks of high volumes that we are now able to process some of the highest volumes that the company has ever seen.

Cons

At present I cannot see any cons, there has been times when issues have arisen, stuck messages etc but that is normal and to be expected, but when they do arise Omprompt's customer service and error correction is second to none.

Reasons for choosing OmPrompt EDI as a Managed Service

I was not involved with the selection process for distinguishing between which suppliers to choose, but very glad that the senior management an IT groups chose them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Leandra H.

Customer Service Manager

Wine and Spirits

### "Making business plans achievable "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 28, 2020

Having worked within my company for years doing everything manually, it is such a relief to know that anything can pretty much be automated now that we have EDI. I can put forward suggestions that I feel may not be possible and somehow there is always a way!

Pros

Having a portal where you can check that all orders, invoices and other business documents are successful is a very useful tool to have and fall back on

Cons

With no IT knowledge, like myself, it can be a bit difficult to understand the ins and outs fully, but their support team are always available to help guide you through

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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