# TextFree Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TextFree Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/203592/TextFree

---

# 

 TextFree Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TextFree

## What is TextFree?

TextFree is an SMS marketing tool that helps businesses streamline communication via texts and WiFi calls from customizable numbers. The platform allows users to get a custom phone number, send unlimited texts and group messages, make free WiFi calls without a carrier plan, and customize voicemail greetings. The app is available for iOS, Android, and desktop.

## What is TextFree used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

78%

Neutral

12%

Negative

10%

Starting price

$9.99

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TextFree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pinger.com&name=TextFree)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TextFree

4.1 (50)

VS.

[4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting Price

$9.99

Flat Rate, One Time

Starting Price

$0.0079

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (50)

Ease Of Use

4.1 (493)

Value For Money

4.3 (38)

Value For Money

4.2 (420)

Customer Service

3.8 (34)

Customer Service

4.0 (388)

## TextFree alternatives

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/203592/TextFree/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

4.2 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

Alerts/Notifications

4.6 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Management

4.4 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Message Personalization

4.7 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Interaction Tracking

4.5 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Online Voice Transmission

3.3 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Transmit voice and other information digitally

TextFree 12 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Track interaction history by documenting conversations for contacts

Personalize text messages using templates and custom fields

Transmit voice and other information digitally

View and track pertinent metrics to find patterns and gain insights from data

Short phone numbers that used to opt-in to SMS campaigns

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.0 (50)

4.0

Based on 50 reviews

## Pricing

Value for money

4.3 (38)

Free Trial

Free Version

Basic

$9.99

Flat Rate,One Time

Value for money

4.3 (38)

4.3

Based on 38 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (34)

3.8

Based on 34 reviews

## User reviews

Overall rating

4.1

Based on 50 reviews

Filter by rating

5(23)

4(16)

3(6)

2(1)

1(4)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Realtor

Real Estate

### "Textfree for basic messaging "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 21, 2026

Overall it feeds its purpose of texting and messaging. If you dont need any upgraded system, this platform will work

Pros

Text free was used as a free triel and offers free basic messaging sending. Easy to use and give phone support.

Cons

Textfree is a platform created for its basic purpose of communication through text and general messaging. Not very upgraded

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joshua B.

Senior market executive

Construction

### "Give it a try, you'll see why."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 23, 2025

All in all, with text free being as convenient as it is, I no longer have a home phone. I was able to reduce my monthly bills and keep my service.

Pros

Text Free is the simplest and most convenient voip app on the market. I love the cost of the premium plans, no voip app has a better price for the premium use. The customer's support specialists are amazing. I got locked out of my account. Couldn't remember my password or my security questions. They had me back in up and running, and back on the phone in fifteen minutes.Thank you Text Free.

Cons

The voip voice reliability, not so reliable.Three out of five calls will drop in and out. Even if you have a strong wifi signal.

Switched from

[TextUs](https://www.capterra.com/p/154507/TextUs/)

I like keeping my number. The other text apps revoke your number, after a few days of non-use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Curtis G.

Owner

Hospitality

### "Great voip qualities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

Its a great app that helps you connect with friends and famly and you could even use itnfor business purposes if you wanted to

Pros

How easy it is to make an account and start talking to people in the app. Very quick process as well

Cons

Its alittle slow and sometimes the services cuts out when im in the Middle of a conversation with someone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Lettishia A.

Owner

Individual & Family Services

### "Easy Use, Phone Option"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 31, 2025

My overall experience was good. It was a very convenient option for my business and collages personal use..

Pros

I used this a business line for to communicate with vendors. Without using my personal cell numbers.

Cons

I had to constantly remember to check the app to make sure that my number wasn't being given away. And the ads.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dana P.

Admin

Real Estate

### "Amazing product!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 30, 2025

Amazing product! Makes it easier to talk to clients without using my person phone numb to. It’s an app so I can silence my notifications after work hours

Pros

I can create a new number and not use my personal line. It makes useful for talking to clients using a work line

Cons

Sometimes they do not provide you with a 203 area code since I’m in CT I would prefer that area code when texting clients

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Commercial Real Estate

### "Textfree reveiw"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 16, 2025

Pros

What i liked the most about textfree is if you have wifi you can get a free text number to send abs receive messages

Cons

What i didn't like the most about textfree was that if you don't have a wifi signal you can't use the app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Ian K.

Self

Individual & Family Services

### "The VIP VoiP. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 13, 2025

Usual cell phone was OOS temporarily and i needed to keep in communication with family and work while figuring things out. Text free was exactly what i needed.

Pros

The availability and freedom to have a usable phone number. Great in a pinch, for those moments when you need to have contact, and regular cellular service isnt available, or absent.

Cons

Like most free to use programs, there are a lot of advertisements. Also you eventually have to pay for credits that get used even if a call or text isn't necessarily completed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Angelika M.

Company Owner

Design

### "TextFree is amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

my experience has been amazing using this software. I love TextFree and will continue to use i to keep in contact with my customers.

Pros

it's super easy to use and it's free and also it gives you the opportunity to keep your number for good if you want to.

Cons

Nothing. I love TextFree and use it daily for business purposes because i don't give my personal number out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VB

Vanessa B.

Graduate Assistant

Education Management

### "Free calling and texts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 31, 2025

Its a easy and free platform thats allows for unlimited texts and calling with the use of internet. You can pay for more features.

Pros

I like how the app allows me to text and call people around the world for free or a small fee. It also gives me a phone number to use, this is useful when traveling!

Cons

They phone number may be linked to someone else, there is also a large number of ads that can be annoying.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

SHERREE H.

Owner

Arts and Crafts

### "Simple and Helpful "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 27, 2025

A simple and quick way to set it all up so I can start using it right away. I like that I don't have to upload all my contacts to it. I can add the ones I want which helps me to keep person and business separate. But if I don't use it enough in a certain time frame then I have to set up new one and pick a different number to send text. At 1st I didn't use it enough cause I was just getting started.

Pros

Able to have a free way to text so I can keep text from my personal use separate from ones I use to sell my bottles and talk to customers.

Cons

I don't know if it is a glitch or not but seems if you don't use it alot that they stop letting you continue using the number you got. So have to start over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203592/TextFree/reviews/)

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Popular comparisons

[Twilio vs TextFree](https://www.capterra.com/compare/180158-203592/Twilio-Communications-Platform-vs-TextFree) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)