# TextFree Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TextFree Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/203592/TextFree --- # TextFree Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TextFree ## What is TextFree? TextFree is an SMS marketing tool that helps businesses streamline communication via texts and WiFi calls from customizable numbers. The platform allows users to get a custom phone number, send unlimited texts and group messages, make free WiFi calls without a carrier plan, and customize voicemail greetings. The app is available for iOS, Android, and desktop. ## What is TextFree used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 78% Neutral 12% Negative 10% Starting price $9.99 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextFree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pinger.com&name=TextFree) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextFree 4.1 (50) VS. [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $9.99 Flat Rate, One Time Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (50) Ease Of Use 4.5 (647) Value For Money 4.3 (38) Value For Money 4.7 (614) Customer Service 3.8 (34) Customer Service 4.8 (586) ## TextFree alternatives [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (689)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/203592/TextFree/alternatives/) ## FAQs about TextFree Overview ### Which roles and teams benefit most from TextFree? TextFree is most used by small business owners, account managers, administrative staff, and customer-facing teams that need low-cost calling and texting. Freelancers and independent professionals use it to separate personal and work communications, while operations, service, and support roles rely on it for quick outreach, coordination, and follow-up. Answer based on 50 reviews Overview ### What company size and industries is TextFree built for? TextFree is built primarily for small businesses, which make up 82% of reviewers, with Real Estate leading industries at 14%. It also serves enterprises at 16% and midsize businesses at 2%, with additional use in Arts and Crafts at 8% and E-Learning at 6%, mainly for SMS marketing. Answer based on 50 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of TextFree? TextFree offers core communication features like 2-way messaging, MMS, online voice transmission, and voicemail. Its main differentiator is phone number management, letting users choose and use a separate number for calls and texts over Wi-Fi. Common tools include contact management, notifications, and group messaging, though ads are a frequent concern. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does TextFree integrate with? TextFree integrates with Instagram, Snapchat for Business, and Venmo. These third-party connections cover social and payment-related use cases, including sending and receiving updates in Instagram and password authorization in Snapchat for Business and Venmo. The catalog data provided lists these as the confirmed integration brands. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does TextFree offer? TextFree provides documentation for training and onboarding. Documentation gives teams written reference material for reviewing product features, setup steps, and common tasks at their own pace. Getting Started and Support ### What customer support options does TextFree offer? TextFree provides email/help desk, FAQ/forum, knowledge base, and chat support. User feedback on support is limited, but one reviewer described customer service as non-existent, suggesting help may be hard to reach when problems arise. The available self-service resources may help with common questions, while chat offers a direct contact option. Answer based on 1 reviews Features and Usability ### How well does TextFree work for texting? TextFree handles everyday texting well with a free number, Wi-Fi messaging, and simple contact management. Many users like using it for backup communication, privacy, online texting from a computer, and separating personal from business messages, though some dislike ads, missing verification texts on free plans, and occasional usability issues. Answer based on 23 reviews Features and Usability ### Can TextFree give me a second phone number? TextFree gives users a second phone number that works well for privacy, backup communication, and separating work from personal calls. Small business owners, travelers, and people without regular service find it useful, though some mention number expiration from inactivity and mixed reliability during voice calls or speakerphone use. Answer based on 16 reviews Advertisements ### Does TextFree have a lot of ads? TextFree includes frequent ads in the free version, and many users find them distracting during texting, navigation, and app startup. People looking for a no-cost texting app often accept this tradeoff for a free number, but some say the ads feel intrusive, clutter the interface, and push them toward paid plans. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging 4.2 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Alerts/Notifications 4.6 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 4.4 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Message Personalization 4.7 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Interaction Tracking 4.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Online Voice Transmission 3.3 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Transmit voice and other information digitally TextFree 13 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Personalize text messages using templates and custom fields Transmit voice and other information digitally View and track pertinent metrics to find patterns and gain insights from data Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.0 (50) 4.0 Based on 50 reviews ## Pricing Value for money 4.3 (38) Free Trial Free Version Basic $9.99 Flat Rate,One Time Value for money 4.3 (38) 4.3 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (34) 3.8 Based on 34 reviews ## User reviews Overall rating 4.1 Based on 50 reviews Filter by rating 5(23) 4(16) 3(6) 2(1) 1(4) Mentioned topic Sorted by most recent AN Anonymous User Realtor Real Estate ### "Textfree for basic messaging " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 21, 2026 Overall it feeds its purpose of texting and messaging. If you dont need any upgraded system, this platform will work Pros Text free was used as a free triel and offers free basic messaging sending. Easy to use and give phone support. Cons Textfree is a platform created for its basic purpose of communication through text and general messaging. Not very upgraded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joshua B. Senior market executive Construction ### "Give it a try, you'll see why." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2025 All in all, with text free being as convenient as it is, I no longer have a home phone. I was able to reduce my monthly bills and keep my service. Pros Text Free is the simplest and most convenient voip app on the market. I love the cost of the premium plans, no voip app has a better price for the premium use. The customer's support specialists are amazing. I got locked out of my account. Couldn't remember my password or my security questions. They had me back in up and running, and back on the phone in fifteen minutes.Thank you Text Free. Cons The voip voice reliability, not so reliable.Three out of five calls will drop in and out. Even if you have a strong wifi signal. Switched from [TextUs](https://www.capterra.com/p/154507/TextUs/) I like keeping my number. The other text apps revoke your number, after a few days of non-use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Curtis G. Owner Hospitality ### "Great voip qualities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Its a great app that helps you connect with friends and famly and you could even use itnfor business purposes if you wanted to Pros How easy it is to make an account and start talking to people in the app. Very quick process as well Cons Its alittle slow and sometimes the services cuts out when im in the Middle of a conversation with someone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lettishia A. Owner Individual & Family Services ### "Easy Use, Phone Option" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 31, 2025 My overall experience was good. It was a very convenient option for my business and collages personal use.. Pros I used this a business line for to communicate with vendors. Without using my personal cell numbers. Cons I had to constantly remember to check the app to make sure that my number wasn't being given away. And the ads. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dana P. Admin Real Estate ### "Amazing product!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 Amazing product! Makes it easier to talk to clients without using my person phone numb to. It’s an app so I can silence my notifications after work hours Pros I can create a new number and not use my personal line. It makes useful for talking to clients using a work line Cons Sometimes they do not provide you with a 203 area code since I’m in CT I would prefer that area code when texting clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Commercial Real Estate ### "Textfree reveiw" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 16, 2025 Pros What i liked the most about textfree is if you have wifi you can get a free text number to send abs receive messages Cons What i didn't like the most about textfree was that if you don't have a wifi signal you can't use the app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IK Ian K. Self Individual & Family Services ### "The VIP VoiP. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 13, 2025 Usual cell phone was OOS temporarily and i needed to keep in communication with family and work while figuring things out. Text free was exactly what i needed. Pros The availability and freedom to have a usable phone number. Great in a pinch, for those moments when you need to have contact, and regular cellular service isnt available, or absent. Cons Like most free to use programs, there are a lot of advertisements. Also you eventually have to pay for credits that get used even if a call or text isn't necessarily completed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angelika M. Company Owner Design ### "TextFree is amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 my experience has been amazing using this software. I love TextFree and will continue to use i to keep in contact with my customers. Pros it's super easy to use and it's free and also it gives you the opportunity to keep your number for good if you want to. Cons Nothing. I love TextFree and use it daily for business purposes because i don't give my personal number out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Vanessa B. Graduate Assistant Education Management ### "Free calling and texts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2025 Its a easy and free platform thats allows for unlimited texts and calling with the use of internet. You can pay for more features. Pros I like how the app allows me to text and call people around the world for free or a small fee. It also gives me a phone number to use, this is useful when traveling! Cons They phone number may be linked to someone else, there is also a large number of ads that can be annoying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH SHERREE H. Owner Arts and Crafts ### "Simple and Helpful " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 27, 2025 A simple and quick way to set it all up so I can start using it right away. I like that I don't have to upload all my contacts to it. I can add the ones I want which helps me to keep person and business separate. But if I don't use it enough in a certain time frame then I have to set up new one and pick a different number to send text. At 1st I didn't use it enough cause I was just getting started. Pros Able to have a free way to text so I can keep text from my personal use separate from ones I use to sell my bottles and talk to customers. Cons I don't know if it is a glitch or not but seems if you don't use it alot that they stop letting you continue using the number you got. So have to start over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203592/TextFree/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs TextFree](https://www.capterra.com/compare/203592-10015149/TextFree-vs-Project-Broadcast)