# Page 2 | TextFree Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TextFree the right SMS Marketing solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203592/TextFree/reviews

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TextFree

4.1 (50)

[View alternatives](https://www.capterra.com/p/203592/TextFree/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TextFree

## Showing most helpful reviews

Showing 26-50 of 50 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IK

Ian K.  
Self  
Individual & Family Services  
Used the software for: 6-12 months

### "The VIP VoiP. "

June 13, 2025

4.0

Usual cell phone was OOS temporarily and i needed to keep in communication with family and work while figuring things out. Text free was exactly what i needed.

Pros

The availability and freedom to have a usable phone number. Great in a pinch, for those moments when you need to have contact, and regular cellular service isnt available, or absent.

Cons

Like most free to use programs, there are a lot of advertisements. Also you eventually have to pay for credits that get used even if a call or text isn't necessarily completed.

Review Source

NM

Nicolas M.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Privacy nightmare"

March 18, 2025

1.0

Lack of privacy is unacceptable. Why use spyware?

Pros

Free, but not deserving of payment since it is spyware.

Cons

The company monitors texts, and probably calls, so no privacy.

Review Source

CM

Cheyenne M.  
Student  
E-Learning  
Used the software for: 6-12 months

### "Pingme text"

May 23, 2025

5.0

My over all experience was great i still use the app sometimes today it comes in handy especially when my phones off

Pros

I like that if i don't want to call off my regular phone number i have the option to choose which number i want to use when making calls

Cons

I dont like the ads they constantly pop up its very annoying id say also its a little pricey to as well

Review Source

VR

Verified Reviewer  
Owner  
Commercial Real Estate  
Used the software for: I used a free trial

### "Textfree reveiw"

June 16, 2025

3.0

Pros

What i liked the most about textfree is if you have wifi you can get a free text number to send abs receive messages

Cons

What i didn't like the most about textfree was that if you don't have a wifi signal you can't use the app

Review Source

MS

Matthew S.  
EC-Council Certified Security Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "No support & Big Unresolved Bug in App"

November 28, 2023

1.0

TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....

Pros

Makes calls just fine but sometimes I do not hear it ring on incoming calls.

Cons

My TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....

Review Source

GR

Ginger R.  
ADMINISTRATION  
Automotive  
Used the software for: 2+ years

### "TEXT FREE APP"

June 29, 2021

5.0

I LOVE IT. IT IS HELPFUL IN MANY WAYS. IF YOU CAN'T AFFORD YOUR CELL BILL FOR THE MONTH IT ALLOWS YOU TO STILL COMMUNICATE WITH YOUR FRIENDS AND FAMILY WHEN NEEDED. IF YOUR BOYFRIEND TURNS PHONE OFF BECAUSE OF JEALOUSY PROBLEMS, AND IT JUST HELPS IF YOU NEED TO TEXT IN DISCUISE.

Pros

WELL I LOVE THIS APP SO MUCH WHEN MY BOYFRIEND WOULD GET INTO MY PHONE SERVICE AND TURN MY CELL PHONE OFF AND HE WOULD NOT TURN IT BACK ON. WELL HE DID NOT KNOW I HAD TEXT FREE AND STILL WAS ABLE TO GET AHOLD OF EVERYONE I NEEDED TO TALK TO,

Cons

WELL THE QUALITY OF AN ACTUAL VOICE CALL IS NOT SO GOOD ON THIS APP. AND YOU HAVE TO PLAY GAMES AND DOWNLOAD OTHER THINGS THAT ALLOW THIRD PARTY COMPANIES ON YOUR EMAIL AND PHONE.

Reason for choosing TextFree

I DID NOT CHOOSE TEXT FREE OVER ANYTHING ELSE I USE IT FOR WHEN I AM IN NEED OF ANOTHER WAY TO TEXT OR USE MY PHONE.

Review Source

Response from Pinger

July 1, 2021

Thank you for taking the time to leave such a detailed review, Ginger! Please feel free to reach out to us at support@pinger.com if you need help with anything at all.

IJ

Ikiera J.  
Call center  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "My TextFree Experience "

January 1, 2024

4.0

I love using this app, if my phone ever is cut off, I always use this software as a backup number just in case, it’s free & easy to use, very beginner friendly, you can’t go wrong with it honestly

Pros

I love how it’s a free mobile number to use at any time, the minutes are cheap to purchase or they might let you watch free ads for free minutes

Cons

I don’t like how the number expires from inactivity, if it were a lifetime number I can keep then it’d be perfect but you still get a free mobile number which is still a plus

Review Source

SB

Sarah B.  
Video Creator  
Arts and Crafts  
Used the software for: 2+ years

### "Text ME on TextFree!"

May 15, 2023

5.0

Pros

One of my most favorite features is simply the sign-in process because once I create my account I can officially use that log in information to use on pretty much every single one of my devices. It's definitely less stress trying to find numbers and zero hassle with trying to find contacts that I use for TextFree itself; just give the app access to what it needs to fully operate and VOILA!

Cons

The ads are NO JOKE; I feel like it creates a bit of a buffer when trying to open and close TextFree and while texting and receiving texts.

Alternatives considered

[TextUs](https://www.capterra.com/p/154507/TextUs/)

Reason for choosing TextFree

It's "new" as far as I'm concerned.

Review Source

Kayla E.  
Crew  
Food & Beverages  
Used the software for: 2+ years

### "Text free review "

September 24, 2022

4.0

It's been a pretty good experience never had any problems out of it.

Pros

It's free and you can choose your number and change it whenever you want and you can set it to your own preferences.

Cons

You can't get verification codes without paying for it.

Reason for choosing TextFree

It had better resources.

Review Source

YK

Yides K.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "Very Satisfied User"

December 2, 2022

5.0

Been using it for a long time and really great!!!!

Pros

You can use this as a text number. You can text anyone while you are on your google page which makes it easier

Cons

we didn't have any difficulties using it. They deactivate your account if you don't use your number for 30 days, so make sure you use it(:

Review Source

KM

Kerri M.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "Very Satisfied User"

December 2, 2022

5.0

really great all around. we would recommend using this.

Pros

we really have a good experience using the text free option. it's like a text number on your google page which is really convenient

Cons

we have been using it for a long time now and we have no complaints. it's really easy to use and great!

Review Source

DS

David S.  
VPTD  
Retail  
Used the software for: I used a free trial

### "TextFree is a scam"

July 23, 2023

1.0

My impression it's a scam.

Pros

Seemed like a great service and the concept of a text number to use for business marketing is appealing.

Cons

As soon as I installed TextFree demanded a recurring payment of $9.99 per month. That contradicts the marketing presentation of this product. I would have considered a subscription if the product were useful and reliable, but the claim of free service and lack of any kind of free trial to use the product is a huge turn-off. Uninstalled.

Review Source

DB

DElinda B.  
Service person  
Computer Networking  
Used the software for: 1-2 years

### "Textfree"

September 14, 2022

4.0

Good

Pros

It's free and easy to use. It loads easily and efficiently

Cons

It's a little slow and takes a second or two to refreash

Review Source

GL

Gabriela L.  
Recovery Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "Super easy"

May 15, 2021

4.0

I enjoy using it to connect with others. It’s quick and easy to send a text message or make a call to solve a problem.

Pros

This is the easiest product/app to use. You can call or text and get your own number. The quality of the calls is okay and could be better. Texting and everything else is excellent! You can set up notifications as well.

Cons

One thing I would change is the call/audio quality. It can use some improvement. It’s hard to complain when it’s a free app. After your allowed time then you have to pay for minutes.

Review Source

Response from Pinger

May 18, 2021

We really appreciate your honest and thoughtful review, Gabriela! If you're having call quality issues, our Support Team is happy to help. Just send an email to support@pinger.com and they'll be able to assist you further. Thanks again!

LB

LG B.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "It’s free and is useful in a pinch"

May 6, 2021

5.0

It was useful when we are deciding what local cell company to switch to after moving to a new state.

Pros

It does not cost anything at all to use.

Cons

Not really a downside; it is either very useful or redundant depending on the situation.

Review Source

Response from Pinger

May 18, 2021

Thanks for your feedback, LG! We're glad to hear that you were able to reply on TextFree during your transition. Feel free to reach out to support@pinger.com if you ever need help using the app!

KF

Karen F.  
admin  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Text free as an easy option to start business texting"

July 20, 2023

3.0

Great!

Pros

we started at the free level. It was super easy to start and helped front office staff have to answer less calls.

Cons

I did not see an automatic integration - that being said I did not pay for any upgrades so it may be there

Review Source

YL

Yoedith L.  
Staffing Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great "

January 30, 2021

5.0

Amazing thank you

Pros

Being able to text people without giving out my number

Cons

Nothing happy with everything they offer

Review Source

Response from Pinger

February 1, 2021

Thank you so much for taking the time to share your experience, Yoedith. Feel free to reach out if you ever need assistance!

WD

Willo D.  
Sales associate  
Consumer Goods  
Used the software for: 1-2 years

### "Text for free with TextFree!"

February 10, 2023

4.0

Pros

I love how it is straight to the point as soon as you download the app.

Cons

I don't like the ads that place all the time.

Review Source

TA

Tasha A.  
Homemaker  
E-Learning  
Used the software for: 2+ years

### "Sms texting "

November 18, 2022

5.0

Pros

Great for students and adults alike. Easy to use and makes it easy for you to keep in contact with people you don't really want to have personal phone number or students to communicate for projects.

Cons

Nothing worth mentioning, all and all works exactly as it should.

Review Source

DF

Daniel F.  
Developer  
Financial Services  
Used the software for: Less than 6 months

### "Virtual Texting App"

October 15, 2020

4.0

Overall, I think Text Free is a good tool for what it does. They do promise free peer-to-peer texting, however, this can be accomplished by any number of apps today. In the end, not of much use to me.

Pros

I like how this app will allow you to choose a phone number, and have a virtual account for phone calls and text. It works well for sending an receiving of messages and is free for peer-to-peer texts with and initial limit of 60 talk minutes. The interface is relatively simple.

Cons

The interface seems to have a somewhat "cheap" feel to it. Not a lot of colors and has large ads all over. To remove the ads, you'll need to pay the $4.99 per month. Also, the free version does not allow verification texts. This was a big let down as it was the main reason I became a user.

Review Source

Response from Pinger

October 21, 2020

Hey Daniel, Thank you for sharing your feedback. Please feel free to reach out to support@pinger.com if you need help with anything!

VR

Verified Reviewer  
Student/Artist  
Arts and Crafts  
Used the software for: I used a free trial

### "Great for students and identity protection"

August 9, 2021

5.0

I love using textfree to message people and use alternative numbers. 10/10 would recommend

Pros

I love having this available to text people that I may not want to use my regular number with.

Cons

I use the free trial version so the ads can clutter the main menu. Other than that the app is great and so easy to use.

Review Source

Response from Pinger

August 10, 2021

Thank you so much for sharing your experience!

ON

OLIVIA N.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Handy"

April 30, 2021

5.0

Pretty good overall experience. An app that works as expected. Enough to get the basics done.

Pros

It comes in handy when I'm in areas without reception and need to contact a client.

Cons

Sometimes glitchy and the app crashes but it's an easy fix and hasn't happened since reinstalling

Review Source

Response from Pinger

May 4, 2021

Hey Olivia, Thanks for sharing! We're happy to hear that you're able to rely on TextFree when you need it most. Please feel free to reach out directly to support@pinger.com if you ever need assistance and we'll be here to help you out. Take care!

IO

Iliana O.  
Agent  
Insurance  
Used the software for: 2+ years

### "Easy use texting app"

August 19, 2021

3.0

Pros

Pretty easy user friendly user application to use for texting/calling.

Cons

You do have to have wifi or phone service to use.

Review Source

VR

Verified Reviewer  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "good texting app "

March 13, 2021

5.0

I will use this application only if I really need to

Pros

I really like that this app will give you a personalized number that only you could use. that way other people will not have your number. you can text back and forth and since its a number people will actually reply to your texts

Cons

I didn't like that is not too user-friendly and that it has too many apps. sometimes my text would get confused by commercial texts or get lost between the apps.

Review Source

Response from Pinger

May 4, 2021

Thank you for taking the time to provide us with your feedback! If you ever have trouble using the app, please reach out to support@pinger.com and we'll be happy to help. Thanks again!

BA

Bryce A.  
Teacher  
Higher Education  
Used the software for: I used a free trial

### "There are better options...free"

July 29, 2021

3.0

Pros

Well, you can text for free. That is if you also like pop ups.

Cons

I also feel that the app is used a lot amongst teens and younger kids and poses a bit of danger. Parents should monitor their kid's activities on this app.

Review Source

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