# Page 2 | DocVilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is DocVilla the right Electronic Medical Records solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203619/DocVilla/reviews

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DocVilla

5 (74)

[View alternatives](https://www.capterra.com/p/203619/DocVilla/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of DocVilla

## Showing most helpful reviews

Showing 26-50 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Adam H.  
Chiropractor and Owner  
Medical Practice  
Used the software for: 1-2 years

### "Best Affordable All in One cloud based EHR EMR Practice Management software"

March 21, 2026

5.0

I would highly recommend DocVilla EHR to any medical practice looking for all in one comprehensive EMR software. It’s cloud based so you can open it even from your iPad while you are traveling.

Pros

Easy to use, comprehensive all in one EHR. Excellent customer service. Has got EMR, Patient portal, billing, eRx, practice management and everything in one place.

Cons

It took us sometime to learn the EHR, but their customer service is excellent and really helped us and were available. So no issues over there.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Tebra lacked customer service and was giving technical issues.

Review Source

KP

Kraig P.  
NP-C  
Medical Practice  
Used the software for: 6-12 months

### "Best EHR software for Mental Health and Medical Practices"

December 22, 2025

5.0

I would highly recommend DocVilla to any medical practice. We have a multi-specialty multi-provider mental health and medical practice for which we use DocVilla.

Pros

Simple to use. All the features are there. Excellent customer service. DocVilla is definitely the best cloud based EHR software that we have seen and vetted so far.

Cons

Nothing. It took us some time to learn the system. But it’s very powerful platform with a lot of features built in one single software.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Simple practice did not have enough features that we needed to run our practice.

Review Source

VR

Verified Reviewer  
Operations  
Medical Practice  
Used the software for: 6-12 months

### "Amazing Value for the investment "

September 9, 2025

4.0

“It’s a pleasure to work with the DocVilla team. They are very knowledgeable, helpful and directing you with any customization that is needed.”

Pros

This EHR platform is highly convenient and user-friendly. Its cloud-based, web-accessible design allows seamless access from any device, which has been particularly appreciated by our physicians. The flexibility and ease of use significantly enhance workflow efficiency.

Cons

Occasional system lag during peak hours. Limited third-party integrations. But does not hinder my day to day operations

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Price and features. Also our contract was about to expire and we were looking at alternatives.

Review Source

ML

Megan L.  
FNP  
Mental Health Care  
Used the software for: 1-2 years

### "Best all in one cloud based EHR"

December 29, 2025

5.0

I would highly recommend DocVilla to any practice looking for all in one EHR and Medical Practice Management system. Their price point is cheaper than other EHRs in the market.

Pros

DocVilla EHR is all in one EHR EMR software and offers value for money. The customer service is excellent. It has labs, eRx, patient portal, notes, consent forms, Direct Primary Care, billing, etc. in one place.

Cons

It may seem that they are charging you for every small thing such as SMS, or dictation, or their pay as you use features, however, I found that it’s actually cost effective since their pricing is very nominal compared to other software and everything is in one place.

Review Source

LN

Laura N.  
PMHNP-BC  
Mental Health Care  
Used the software for: 1-2 years

### "Best mental health EHR software"

December 23, 2025

5.0

It’s outstanding experience. The customer service is excellent. I would definitely recommend DocVilla to any medical practice.

Pros

It’s cloud based EHR that we use for our mental health practice. They do billing for us as well. DocVilla has got eRx and is also connected with the labs. They have patient portal and the consent forms. Customer service is phenomenal and is available during weekends as well.

Cons

There is nothing to dislike. DocVilla is a very well designed cloud based EHR and works for all our practice needs.

Review Source

RG

Randall G.  
Office Manager and Provider  
Mental Health Care  
Used the software for: Less than 6 months

### "Best EHR I have ever encountered"

September 19, 2025

5.0

I am very satisfied, compared to previous EHRs I have used, this is beyond what I anticipated in the best ways possible. Other EHRs are like programs for children in comparison.

Pros

The support is outstanding. They are extremely responsive and they do a lot to make sure the user is satisfied and taken care of.

Cons

No cons that I can detect, the team is very responsive and positive to work with and they make me feel valued by how quickly they respond.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing DocVilla

DocVilla was more responsive to my inquiry, they gave me multiple dates to give me demos, they showed me thoroughly their products usefulness and after the demo, I saw no reason to pursue another option.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

It was inefficient for our needs and we quickly realized the scalability simply was not present.

Review Source

GT

Gregory T.  
Physician, MD  
Medical Practice  
Used the software for: 6-12 months

### "All in one customizable EHR"

December 23, 2025

5.0

The customer service is very knowledgeable and responsive. We have an urgent care that works with both insurance as well cash pay practices. DocVilla is an excellent EHR for our urgent care practice and I would highly recommend it.

Pros

DocVilla is all in one EHR with a lot of flexibility to customize and modify as per your practice needs. It has custom patient portal, ability to connect with our external billing company, etc.

Cons

Customization and external integrations can sometimes get expensive, but still it’s reasonable as other EHRs do not even offer those capabilities.

Review Source

AS

Anna S.  
Cosmetologist and Front Desk  
Medical Practice  
Used the software for: 1-2 years

### "Best EMR for small practices "

October 30, 2025

5.0

Excellent customer service, very professional and responsive. They are available even on weekends and its value for money. The doctor loves the DocVilla ehr

Pros

It’s the best EHR software I have seen. Very easy to use and can be accessed from anywhere from my iPad. It’s great for aesthetics practice

Cons

Nothing, I didn’t find any . Initially there was a learning curve but then it’s a wonderful EHR loaded with features.

Review Source

MR

Medapally R.  
MD  
Medical Practice  
Used the software for: 1-2 years

### "Best cloud based EHR"

October 24, 2025

5.0

The customer service is super responsive. The EHR software is fast and I can access it from anywhere.

Pros

DocVilla is all in one EHR. We have been using them for over a year now and also do billing through them. I would recommend DocVilla.

Cons

There is no con in DocVilla. It does take a little bit time to learn because it’s a very big all in one EHR but once you learn it, it really simplifies the life.

Review Source

Yatra P.  
Student Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "All in one platform for all your requirements - DocVilla. "

November 28, 2025

5.0

Honestly, I think DocVilla is a good platform for clinics and hospitals. As it makes patient communication and management easier with use of modern features. DocVilla makes virtual care secure, safe and effortless.

Pros

It is first-timer friendly (very easy to understand). Best thing about DocVilla is that it is all in one platform (includes EHR, billing, scheduling, patient portal, and eRx). As a student nurse i prioritize patient security and this platform takes security very seriously which i love. Patient charting, notes and records are very easy to make and understand. It has good modern features (cloud-based, e-prescription, reminders, telemedicine) that's why good value for money.

Cons

There is limitation when comes to template customization. It is cloud-based which means you need a really good, stable and secure internet connection. It is little bit slow when switching multiple tabs, pages and sections.

Review Source

EC

Erica C.  
Owner Nurse Practitioner  
Medical Practice  
Used the software for: 6-12 months

### "Best Cloud based EHR"

April 9, 2025

5.0

I love the experience and will recommend it to all my colleagues and new providers starting a medical practice.

Pros

All in one complete package from designing the EMR, logos, marketing and website design. The support staff is amazing and very patient and helpful. Please highly consider them when you are starting your practice. They take the worry out of everything.

Cons

There are no Cons. Its a perfect all in one EMR

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing DocVilla

DocVilla is is only one that is all in one EHR an very easy to use. The support staff is unmatchable.

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

EClinical works was clunky and hard to navigate

Review Source

AE

Amanda E.  
President  
Medical Practice  
Used the software for: 6-12 months

### "DocVilla is the best EHR out there"

December 24, 2024

5.0

Amazing ! It’s a pleasure to work with DocVilla team and they are very knowledgeable, helpful and directing you with any customization that is needed.

Pros

Literally everything! So easy to use, from patients to managing records, billing with automated ERA, and prescribing.

Cons

None. Love this program. They have everything that you can think of.

Alternatives considered

[Elation](https://www.capterra.com/p/147889/ElationHealth/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

Reason for choosing DocVilla

DocVilla is significantly more user friendly and customizable compared to other systems. Many more features and gives us exactly what we need without complications.

Switched from

[AMS Ultra Charts](https://www.capterra.com/p/2359/Ultra-Charts/)

They are closing this year and we were forced to switch

Review Source

Response from PS3G

December 26, 2024

Hi Amanda, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

LJ

La’Risha J.  
NP - Owner  
Mental Health Care  
Used the software for: 6-12 months

### "All in one EHR"

December 26, 2024

5.0

Extremely happy with the EHR. I don’t have to use multiple systems now as everything is one single system.

Pros

Simple to use, has everything is one place, lot of psych templates and also has the ability to create custom templates, customer service is super helpful.

Cons

None, it has everything is one one place

Alternatives considered

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reason for choosing DocVilla

Advancedmd was much more expensive and has less features than DocVilla.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Tebra was not the right choice for my Psych practice.

Review Source

Response from PS3G

February 5, 2025

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

OL

Opal L.  
MD owner  
Medical Practice  
Used the software for: Less than 6 months

### "DocVilla is the BEST cloud based EHR."

May 23, 2025

5.0

Pros

Ease of use since everything is on one platform. Excellent customer service with quick response time.

Cons

No cons. It's the best EHR I've ever used. It has all the current features that I need for my practice.

Alternatives considered

[Elation](https://www.capterra.com/p/147889/ElationHealth/)

Reason for choosing DocVilla

DocVilla had better reviews and cost was better also.

Switched from

[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)

High cost as well as cumbersome system..

Review Source

MJ

Mary J.  
FNP-Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Affordable all in one cloud based EHR"

December 17, 2024

5.0

Easy to use, excellent customer service, all in one and affordable compared to features that it offers.

Pros

Works great for my med spa. Have inventory management and billing module built within the EHR. So I can manage the patient scheduling, track inventory, charge patients, send automatic reminders, get consent forms signed, have a patient portal, etc. all in one place.

Cons

This is an excellent software. I do not have any complaints.

Review Source

Response from PS3G

December 21, 2024

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

VR

Verified Reviewer  
SVP  
Real Estate  
Used the software for: Less than 6 months

### "A organizational tool. "

November 3, 2025

5.0

Great once everyone is onboard and using it. Develops structure in file manager and keeps people accountable for documents.

Pros

A great tool for managing documents across a company in a very organized manner and allows easy access.

Cons

Leaning curve at the beginning. It was too easy to assume the process steps and skip the instructions

Review Source

Ashleigh S.  
secretary  
Alternative Medicine  
Used the software for: I used a free trial

### "nice one right here"

August 15, 2025

5.0

it was great i wish it was cheaper but overall it was a great product. maybe they can offer a discount?

Pros

. notes. data and reporting patient communication patient management security learning curve appt scheduling

Cons

pricing was too high but the experience was fantastic i will recommend to all business owner friends

Review Source

CN

Cee N.  
Doctor  
Medical Practice  
Used the software for: 1-2 years

### "All in one cloud based EHR"

December 13, 2024

5.0

All in one EHR. You can’t go wrong with it.

Pros

It’s all in one EHR. I use it for both weight loss and primary care practice. Has ton templates and also has the ability to create custom templates. Support is very responsive and knowledgeable.

Cons

Love DocVilla EHR. There are no cons in the software.

Review Source

Response from PS3G

December 18, 2024

Dear Dr. Cee, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

ES

Emily S.  
Manager  
Construction  
Used the software for: I used a free trial

### "Great application"

October 9, 2025

4.0

My overall experience is that I really like this application.I thought it was user friendly for the administrative staff.Maybe if there is more customization, it would be better for the older generation

Pros

I like the value for your moneu and security most of all, I liked the fact that it was easy to use.And the patients can use it easily too

Cons

The part I like the least is that sometimes the patients got confused.And especially the older generation, it wasn't easy for them to navigate through

Review Source

DC

Devi C.  
Nurse Practitioner and Co-founder  
Medical Practice  
Used the software for: 6-12 months

### "Love the EHR and Customer Service"

October 10, 2024

5.0

Amazing, Fabolous, Expectational customer service.

Pros

Customer Service and the EHR software Product

Cons

Nothing. This guys are amazing to work with. I highly recommend to anyone.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Docvilla is very easy to navigate, amazing customer services and help in each and every steps of implementation.

Review Source

Response from PS3G

October 17, 2024

Hello Devi, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

AK

Ashley K.  
PMHNP  
Mental Health Care  
Used the software for: Less than 6 months

### "Best cloud-based EHR ever!"

May 24, 2025

5.0

I would highly recommend this EHR to any medical provider no matter the specialty. It has been great

Pros

Ease of use, comprehensive, cloud based, easy to access support EVERYTHING YOU NEED IS RIGHT HERE!!!

Cons

No cons. Everything is in one place. Great support and supreme customer service. Fast response times

Review Source

AL

Anita L.  
Owner NP  
Medical Practice  
Used the software for: Less than 6 months

### "All in one EHR "

December 27, 2024

5.0

excellant We have liked the speed and have been able to easily train our office staff

Pros

We were impressed with how easy it is use customer service always accessible to us we also appreciated all the support that was given to start using doc villa

Cons

no cons - very user friendly I would highly recommend doc villa especially for new start up practices

Alternatives considered

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Reason for choosing DocVilla

user friendly , speed and efficiency for user and support

Review Source

Response from PS3G

February 5, 2025

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

JK

Julie K.  
MD  
Medical Practice  
Used the software for: Less than 6 months

### "Best cloud based EHR!"

May 7, 2025

5.0

I would recommend DocVilla to anyone who wants to optimize their billing and use a system that would allow you to be efficient.

Pros

Fast response, concise and helpful instructions, very easy to use and efficient!

Cons

There are no cons, this is a great EMR. Fantastic support, very efficient and user friendly.

Switched from

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

Inefficient, support is minimal and costly

Review Source

CG

Cassaundra G.  
LPN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use and great training!"

December 5, 2024

5.0

Raj has been a great trainer so far! Very patient!

Pros

Very user friendly, great features & great training!

Cons

Nothing! Very user friendly, great features & great training!

Switched from

[OptiMantra](https://www.capterra.com/p/159365/OptiMantra/)

not user friendly, have to switch from multiple screens for one pt

Review Source

Response from PS3G

December 18, 2024

Dear Cassie, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Denise S.  
Physician owner  
Medical Practice  
Used the software for: Less than 6 months

### "Great EMR for medical practices"

December 19, 2024

5.0

Pros

You can get a live person to respond to you when needed. Very responsive. Intuitive EHR.

Cons

No cons yet encountered

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Smaller practice with more customizable features

Review Source

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