# Page 3 | DocVilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is DocVilla the right Electronic Medical Records solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203619/DocVilla/reviews

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DocVilla

5 (74)

[View alternatives](https://www.capterra.com/p/203619/DocVilla/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of DocVilla

## Showing most helpful reviews

Showing 51-74 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Steven K.  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Best cloud based EHR"

December 4, 2024

5.0

Pros

Easy to use, very helpful. Amazing customer service

Cons

No issues with docvilla, very easy to use

Review Source

Response from PS3G

December 18, 2024

Dear Dr. Steven, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

TO

Tina O.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Excellent EMR for Weight Loss"

December 18, 2024

5.0

We are so happy we decided to use in our clinic

Pros

Easy to use, GREAT training! Would reccomend

Cons

N/A.

Review Source

Response from PS3G

December 21, 2024

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

MF

Muhammad F.  
Nurse practitioner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Aspire Health "

November 5, 2024

5.0

Pros

Very easy to use This EMR does everything you need

Cons

None so far Have been using it for 6months

Review Source

Response from PS3G

November 11, 2024

Hi Muhammad, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

PD

Piyanki D.  
Digital Strategist  
Information Technology and Services  
Used the software for: 2+ years

### "All in one EHR with excellent customer service"

September 25, 2024

5.0

I work as a digital and marketing strategist for the medical practices. All the doctors whom I recommended DocVilla EHR loved the EHR for their medical practice. All the doctors praised DocVilla's customer service as well.

Pros

Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.

Cons

Nothing. DocVilla does not have any cons.

Review Source

Response from PS3G

October 17, 2024

Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

SD

Saikat D.  
IT consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Best cloud based EMR"

April 12, 2025

5.0

Pros

Excellent and knowledgeable technology team to help with integrations with 3rd party softwares

Cons

Nothing...it's a wonderful cloud based EMR which doctors love

Review Source

VG

Vishakha G.  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "All-IN-ONE cloud based EHR"

October 16, 2024

5.0

Amazing experience working with their team. Very professional and timely implementation for the medical practices.

Pros

Ease of use, cloud-based, customizable for medical practices. Multi-Specialty EHR. Excellent customer service and engineering for anything that we need for our medical practices.

Cons

DocVilla does not have any cons. I love and recommend it for any medical practice.

Review Source

Response from PS3G

November 11, 2024

Hi Vishakha, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

KN

Kaustav N.  
Designer  
Medical Devices  
Used the software for: 2+ years

### "All in One EHR with Medical Inventory Management."

October 10, 2024

5.0

Pros

Super easy to use for the doctors and amazing customer service.

Cons

Nothing. its all in one software for medical practices.

Review Source

Response from PS3G

November 11, 2024

Hi Kaustav, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

HP

Hardav P.  
Medical Biller  
Medical Practice  
Used the software for: 1-2 years

### "Love the EHR and its customer service"

August 2, 2024

5.0

Pros

DocVilla.com is all in one EHR and is super user friendly!

Cons

Nothing. This is a phenomenal platform for the medical practices

Review Source

Response from PS3G

September 5, 2024

Hi Hardav, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

dP

disha P.  
Biller  
Medical Practice  
Used the software for: 1-2 years

### "EHR with billing"

August 2, 2024

5.0

Super intuitive and easy to use Payments come from the insurance Doctor loves the EHR

Pros

We use it for medical billing and doctor loves it

Cons

This is the best software we have used so far

Review Source

Response from PS3G

September 5, 2024

Hi Disha, Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

NO

Nicole O.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Mental Health Therapist Review"

June 20, 2024

5.0

I have been using DocVilla for approximately 1 month and I can say it's very user friendly. There are also a ton of tutorials I can watch if I'm not sure how to do something.

Pros

As a new therapist, DocVilla has made scheduling simple. If a client discusses medication management in session, I can easily schedule an appointment with one of our psychiatrists and vice versa. I love that I can join video conferences directly as well as complete my charting and case notes all in one spot. I'm sure there are many features I haven't discovered yet as a new user. I like that I can record sessions for discussions during clinical supervision.

Cons

I am a new user, so maybe this is possible. But I wish there were a chat option available during video conferences. I could easily add links to resources for my clients there. That would be a bit more convenient for me than screen sharing.

Review Source

Response from PS3G

June 26, 2024

Hi Nicole, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Additionally, you have the capability to communicate with your patients in real-time during consultations. You can send messages directly to the patient portal or via text/SMS. This ensures all chat is logged and documented for HIPAA compliance and audits. Since DocVilla is browser-based, you can manage video calls in one tab while charting and messaging in another, ensuring seamless communication and efficiency. Thank you once again for your trust in DocVilla. Regards, DocVilla team

NS

Neeraj S.  
IT Strategy Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Best EMR PM I have seen"

July 5, 2024

5.0

Excellent. I highly recommend it to anyone looking for all in one EMR EHR PM software

Pros

I would highly recommend DocVilla to any practice. I work as IT Strategy consultant and have been recommending and leveraging DocVilla for multiple practices. All the doctors have been extremely happy with the software as well as customer support. DocVilla EMR engineering team is knowledgeable to even customize the software for various practices e.g I have connected DocVilla with salesforce CRM using API for patient marketing.

Cons

Nothing comes in my mind. DocVilla is all in one software that is super customizable

Review Source

Response from PS3G

July 11, 2024

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

CW

Courtni W.  
Front Office  
Medical Practice  
Used the software for: 1-2 years

### "Highly recommended EMR system"

June 19, 2024

5.0

Since I started using docvilla, It has been a simple process and I love how responsive they are.

Pros

It is very simple to use and always available on all my machines.

Cons

I love all of it. No complaints so far.

Review Source

Response from PS3G

June 25, 2024

Hi Courtni, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

MP

Manish P.  
IT strategy consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Secure hipaa compliant EMR"

June 29, 2024

5.0

I am senior IT consultant and help medical practices choose the right software. I refer DocVilla to any practice looking for all in one software and at the same time need secure and fast software. They use AWS and Google cloud.

Pros

They have an excellent team of developers who really care about their customers and cyber security. The doctors and staff love DocVilla

Cons

Nothing at all. This is excellent product and I would recommend and refer it to any practice

Review Source

Response from PS3G

July 11, 2024

Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

Smiita S.  
Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Super customizable"

June 15, 2024

5.0

Excellent so far ! Highly recommended for anyone.

Pros

We use and partner with DocVilla for various medical practices across the nation. It’s offers us a white labeled and customized solution and has everything we need.

Cons

Nothing. It’s an excellent and super customizable software

Review Source

Response from PS3G

June 20, 2024

Hi Smiita, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

DD

Deepti D.  
Admin  
Medical Practice  
Used the software for: 2+ years

### "Awesome software"

June 1, 2024

5.0

Pros

Easy to use and excellent customer service

Cons

DocVilla has everything that I need or the doctor needs

Review Source

Response from PS3G

June 19, 2024

Hi Deepti, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

PS

Prashant S.  
Strategy consultant  
Medical Practice  
Used the software for: 1-2 years

### "Extremely happy"

June 15, 2024

5.0

I am a happy customer and recommend it to anyone looking for a one stop shop rather than using multiple softwares.

Pros

I help medical practices and doctors with their strategy and consulting needs. I highly recommend DocVilla since they have everything in one place rather than getting multiple software licenses.

Cons

None so far! They develop whatever I request.

Review Source

Response from PS3G

June 25, 2024

Hi Prashant, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

AP

Anjali P.  
IT consultant  
Medical Practice  
Used the software for: 1-2 years

### "Works great and has everything"

May 27, 2024

5.0

Pros

I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.

Cons

Nothing comes in my mind. I am happy with them and recommend them.

Review Source

Response from PS3G

June 19, 2024

Hi Anjali, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

PJ

Priyanshi J.  
Resident  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best EMR used so far"

June 17, 2024

5.0

Pros

It has everything for multi specialty practices

Cons

Nothing so far I love the platform as it has everything

Review Source

Response from PS3G

June 24, 2024

Hi Dr. Jain, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

JC

Jeremy C.  
CIO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fabulous Customer Service"

May 9, 2024

5.0

Pros

Compared to other systems we've used DocVilla is miles ahead of any of the competition when it comes to customer support.

Cons

We are a small psych practice. The system works great but some decisions have been made for features that don't fit the best with our needs but fit better for larger practices.

Switched from

[Opus](https://www.capterra.com/p/188181/Opus-Behavioral-Health/)

They failed to provide proper billing support and cost us a huge sum of money.

Review Source

Response from PS3G

May 14, 2024

Hi Jeremy, Thank you so much for your positive feedback and for entrusting DocVilla with your EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing needs. DocVilla is utilized by a wide range of healthcare providers from solo practitioners to small, medium, and large-sized practices. As a comprehensive solution for any practice, it's understandable that not all features may be applicable or relevant to every practice setting. We truly appreciate your choice to use DocVilla and your confidence in our platform. We look forward to continuing to serve your practice's needs and to further enhance our services based on the valuable feedback we receive. Thank you!

MS

Marci S.  
Assistant  
Mental Health Care  
Used the software for: Less than 6 months

### "DocVilla System"

May 13, 2024

5.0

Pros

This system is very easy to use. Customer service is outstanding when problems arise.

Cons

Honestly, I haven't found any cons to this point with the system.

Review Source

Response from PS3G

May 28, 2024

Hi Marci, Thank you so much for your positive feedback and for entrusting DocVilla with your EMR, telehealth, patient portal, messaging, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. We truly appreciate your choice to use DocVilla and your confidence in our platform. We look forward to continuing to serve your practice's needs. Thank you!

JS

Julia S.  
Psychiatric Mental Health Nurse Practitioner  
Mental Health Care  
Used the software for: Less than 6 months

### "DocVilla Provides a Great Service"

May 15, 2024

5.0

Pros

The support team is readily available. They take our requests for changes which makes Docvilla very personalized!

Cons

That our company didn't hear about it sooner.

Review Source

Response from PS3G

May 20, 2024

Hi Julia, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you!

SM

Stacey M.  
Social Worker  
Mental Health Care  
Used the software for: Less than 6 months

### "DocVilla Rocks"

May 10, 2024

5.0

Pros

Very user friendly and easy to learn. Easy platform for patients as well.

Cons

The number of steps required to complete the billing process.

Review Source

Response from PS3G

May 14, 2024

Hi Stacey, Thank you so much for your positive feedback and for choosing DocVilla for your comprehensive EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. Regarding billing, the CMS 1500 form within DocVilla is designed to auto-populate based on the details provided during consult, such as ICD-10 codes, CPT codes, Place of Service, Billing Provider, Rendering Provider, and patient details. If any information is missing, DocVilla will prompt you to complete these details before submitting the claim to avoid claim rejection. Additionally, our intelligent AI-enabled rule engine reviews the claim details to highlight potential issues and recommend optimal combinations of ICD codes, CPT codes, and modifiers to maximize your billing efficiency. We truly appreciate your trust in our platform and are committed to continuing to support your practice's needs. Thank you!

SS

Shikha S.  
CTO and COO  
Medical Practice  
Used the software for: 1-2 years

### "Really Happy with DocVilla"

January 30, 2024

5.0

I am happy customer. No complaints and would definitely recommend them.

Pros

I love their customer service. We needed a lot customization which not many EHRs were offering. DocVilla helped us with customization as well as custom white labeled patient portal.

Cons

It has a lot of features so it has a learning curve. Otherwise, it's a great platform.

Review Source

Response from PS3G

February 3, 2024

Thank you for taking the time to share your thoughts and for choosing DocVilla as your EMR. We look forward to continuing to support your practice's success and to any future opportunities to serve you.

SC

Sarah C.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Overall great platform, happy customer "

February 14, 2024

5.0

Overall I am happy and I would recommend DocVilla

Pros

We are part of bigger hospital system and already have EPIC. We wanted an easier EHR for direct primary care, telemedicine, patient portal and other needs. DocVilla was able to provide that solution as we didn’t find many softwares with DPC. Customer service is great, professional and prompt. Also, I have not seen any downtime yet in EMR.

Cons

Nothing that comes in my mind. There was a learning curve in creating templates but customer service helped us out with training. It’s fast and pretty much everything including erx, telemedicine works fine.

Review Source

Response from PS3G

February 14, 2024

Hi Sarah, Thank you for your kind words about DocVilla.com We are glad we were able to assist you with your EMR, DPC, eRx, telemedicine, patient portal and customization needs. Your feedback is invaluable to us as it encourages our team to continue enhancing our services and offerings. We look forward to serving you further with your medical practice needs. Thank you DocVilla team

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