--- title: "FastDesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FastDesk Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/203627/FastDesk/" page_type: "product" language: "en" --- # FastDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FastDesk ## What is FastDesk? Whether its to address remote working needs, ease IT headaches or keep your business operational when it matters most, our desktop as a service platform FastDesk is the perfect solution. With UKFasts specialist tech support, DaaS management and security expertise, our desktop as a service allows you to reduce reliance on your tech team and safeguard your data. Gain instant, secure access to your workplace desktop and applications. Powered by HPE Intelligent Storage ## What is FastDesk used for? [Desktop as a Service (DaaS)](https://www.capterra.com/daas-software/)[Virtualization](https://www.capterra.com/virtualization-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $34 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FastDesk?[Manage this product listing](https://www.g2.com/products/fastdesk/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FastDesk 4.7 (3) VS. [5.0 (2)](https://www.capterra.com/p/247620/Thinfinity-Workspace/#reviews) Starting Price $34 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (23) Value For Money 4.3 (3) Value For Money 5.0 (22) Customer Service 4.7 (3) Customer Service 5.0 (23) ## FastDesk alternatives [4.9 (29)](https://www.capterra.com/p/210512/Kasm-Server/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [V2 Cloud WorkSpaces](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/) [4.7 (23)](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/) [Cameyo](https://www.capterra.com/p/177845/Cameyo-Cloud/) [4.9 (14)](https://www.capterra.com/p/177845/Cameyo-Cloud/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177845/Cameyo-Cloud/) Highest Rated [Inuvika OVD Enterprise](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/) [5.0 (23)](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/reviews/) Starting price $8.55 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/) ## FAQs about FastDesk Overview ### What company size and specific industries is FastDesk built for? FastDesk is designed for public sector organizations and for teams in HR, sales, support, finance, administration, design, editing, architecture, and recruitment. It fits businesses that need a desk-based workspace across office functions and professional service roles, rather than a product aimed at one single industry or company size. Features and Usability ### What are the key features of FastDesk? FastDesk offers desktop virtualization and DaaS, along with remote access/control, remote support, and a self service portal. It also includes access controls/permissions, multi-factor authentication, user provisioning, file transfer, device management, monitoring, reporting/analytics, third-party integrations, and virtual machine encryption. Integrations ### Which third-party tools and platforms does FastDesk integrate with? FastDesk integrates with Adobe Creative Cloud, AutoCAD, Microsoft Power BI, Microsoft Visual Studio, and Sage 100. These integrations cover creative, design, analytics, development, and accounting workflows, giving FastDesk connections to five third-party platforms for teams that work across technical and business systems. Getting Started and Support ### What training and onboarding options does FastDesk offer? FastDesk provides in person training, live online sessions, and documentation for teams getting started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does FastDesk offer? FastDesk provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 18,623 Remote Work reviews Capterra reviewers highlight these as the features buyers care about most when choosing remote work software: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**47%**) - **Collaboration Tools** (**46%**) FastDesk includes **Access Controls/Permissions** and **Collaboration Tools**, giving teams better control over user access while supporting shared work across distributed employees. However, it does not offer **Communication Management**. Instead, it provides other highly rated remote work features, including **Remote Access/Control** (**49%**), **Video Conferencing** (**49%**), and **Task Management** (**46%**), helping businesses maintain secure access, support virtual meetings, and keep work organized across remote teams. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Application Access Control Define levels of authorization for access to specific applications Application Management Track, manage and store the applications of potential future members, customers or candidates Authentication Verify the identity of users/devices to enable secure access Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together FastDesk 43 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Authentication: Verify the identity of users/devices to enable secure access - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - DaaS: Desktop-as-a-service provider - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Desktop/Application Virtualization: Platform to achieve application and desktop virtualization - Device Management: Maintenance and upkeep of physical and/or virtual devices - Employee Activity Monitoring: Monitor and track what your employees are doing - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - GPU Virtualization: Utilization of GPUs to accelerate the rendering and processing of graphics/applications running on a virtual machine. - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Monitor Access: Access multiple screens from one centralized location - Policy Management: Create, manage, and track policies and procedures within an organization - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Printing: Print remote documents from multiple devices - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Softphone: Use your computer as a phone device to make calls over the internet - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Virtual Machine Encryption: Encrypts all information within a virtual machine including data, files, OS and software programs. - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Virtual Server: Creates a virtual server that replicates all the functionalities of a dedicated physical server - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic $34.00 Per Feature,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)[ AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[ Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JH Jason H. Director Financial Services ### "Does what it is supposed to" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2020 Easy. Pros Easy integration, very rare downtime, just sits and does what it is supposed to, which is the highest compliment in my book. Cons Well if one wanted to be really picky I suppose it would always be nice to have a faster 'log in/start up' time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 25, 2020 Hi Jason, Thank you very much for taking the time to submit your review and recommendation. Here at UKFast customer satisfaction is paramount so I will be sure to pass this on to your Account Manager. Best Regards Dan PJ PAUL J. Owner Accounting ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 Have had a good experience overall, support is good and when i did have a recent issue with some new software the support team were very helpful and available. We did have some initial issues but these were resolved and I am pleased to say that we are really pleased with the service. Pros It's easy to use and migration was professional Cons Start up could be quicker ??? Zoom quality is not as good as normal desk top Reasons for choosing FastDesk Chose FastDesk as I got good vibes from the people I initially spoke to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 14, 2020 Thank you so much for your review, Paul. We view our support team as an extension of your business, so it's fantastic to hear your feedback about the great service they provide. Dan LD Lucy D. Association Manager Hospital & Health Care ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2020 Generally I think they are good and reliable Pros The platform is reliable and it is good to be able to access it wherever you are working. The support is good and they normally manage to resolve issues quickly Cons The numerous usernames and passwords required to use all the features and the Shared Folders function is fiddly as you can't create a new folder without going into the admin area and it also doesn't block a second user from working on the same document when you are Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 28, 2020 Good morning Lucy, Thank you so much for your review! We are passionate about delivering award winning support and customer service to all our clients, I am delighted to hear you are happy with the team. Thank you also for your comments in regards to the shared folders, I will pass this feedback on to our product manager. Best regards, Dan ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.