# Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fieldd the right Field Service Management solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203654/Fieldd/reviews --- Fieldd 5 (142) [View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Fieldd Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster.“ August 20, 2025 JD Justin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items“ July 17, 2025 AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments.“ August 20, 2025 MD Max D Car detailerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries.“ March 27, 2025 JB Jessa B OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps everything in one place.“ September 30, 2025 BB Briar B DetailingAutomotive, Self-employedUsed the software for: Less than 6 months. “That it does not connect to my Apple calabder.“ August 11, 2025 PT Prentice T OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site“ January 31, 2026 JC Joseph C CEOConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Just learning a new system was the only struggle“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jackson A. Founder Automotive Used the software for: Less than 6 months ### "Excellent CRM Platform with Outstanding Support" October 24, 2025 5.0 My overall experience has been outstanding. Fieldd has completely transformed how I manage my detailing business. From onboarding to daily use, the support and tools provided have made a huge difference in efficiency and customer satisfaction. It’s rare to find a CRM platform that feels this intuitive and backed by such great service. Pros The onboarding experience with Fieldd has been exceptional.\[sensitive content hidden\] has been an incredible resource! He has been knowledgeable, responsive, and genuinely invested in helping me get my mobile detailing business fully set up on the platform. The system itself is user-friendly, professional, and tailored perfectly for field service operations like mine. Scheduling, quoting, and communication with customers are all streamlined, saving me hours each week. Cons Honestly, I haven’t found any downsides so far. Everything has worked smoothly and exceeded my expectations. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I switched from Jobber to Fieldd because I wanted a platform that offered more flexibility, customization, and automation for my mobile detailing business. Fieldd gives me more control over how I run my operations. Everything from quoting to scheduling feels smoother and more intuitive. The customer experience tools are also a big step up, helping me look more professional and stay organized without extra effort. Plus, the onboarding support from \[sensitive content hidden\] made the transition seamless. Review Source JA John A. owner Automotive Used the software for: Less than 6 months ### "Great CRM with automations " September 30, 2025 5.0 My overall experience with Fieldd has been excellent. It streamlines scheduling, communication, and customer management, making daily operations much smoother. It has definitely added value to our business, and I’d recommend it to anyone looking for a reliable CRM solution. Pros \[sensitive content hidden\] Cons The system felt a little tricky to figure out during the first couple of uses, mostly because there are so many features. Once you get familiar with the setup, though, it becomes much easier and well worth the learning curve. Switched from [Orbis](https://www.capterra.com/p/249919/Orbis/) very bare minimum with little to no support on marketing Review Source LO Laurent O. partner Facilities Services Used the software for: 6-12 months ### "a product in developement with no support" November 9, 2022 1.0 poor due to lack of suppory Pros user interface is pleasant, overall presentation is above average Cons no support or support is extremely slow to respond which makes the onboarding extremely tedious Review Source Response from Fieldd January 6, 2023 Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service. DB Dalyn B. Owner Automotive Used the software for: 1-2 years ### "Best CRM I’ve used" April 21, 2026 5.0 Pros I love how easy it is to use and the customer experience it provides for my customers! The scheduling is simple and sleek and the worker app is amazing. Cons There are some bugs here and there which I’ve experienced with every other CRM I’ve used, but Fieldd has been very quick to fix or troubleshoot. Any issues I have. Switched from [Vonigo](https://www.capterra.com/p/123572/Vonigo/) Vonigo was outdated and glitchy and we needed better routing. Review Source PT Prentice T. Owner Automotive Used the software for: 1-2 years ### "Great Review for Detailers" January 31, 2026 5.0 Excellent overall I really don’t have complaints and I love that they give us a heads up before any updates Pros Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site Cons Nothing really the only downfall is that they don’t really cater to shop owners when it comes to window tinting. However the interface is very nice so it outweighs the “con” Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Looking for something to help me scale and fieldd was the answer for me Review Source TC Torrey C. CEO Automotive Used the software for: Less than 6 months ### "Good and Working on it" December 24, 2025 5.0 I am satisfied at the moment with Fieldd. i understand they are growing and there are some quirks I need to work around and the service has been great. Pros Ease of use Great communication and response Customer facing features of positively received Customer can see my progress on the way to their location Carfax reporting included Cons Can't discount gift cars for holiday sales. No Admin mobile app or Limited control on phone No Tap to Pay feature (but it maybe coming son) Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd THe interface from the customer perspective looked cleaner. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I built a new website and WIX doesn't allow their booking system or payment system to be on other website besides WIX Review Source DR Devin R. Car Detailer and Owner Automotive Used the software for: Less than 6 months ### "Perfect For Detailers" February 26, 2026 5.0 I can’t say enough good things about \[sensitive content hidden\] over at Fieldd. As a mobile detailer, switching from Jobber to Fieldd felt like a big move, but \[sensitive content hidden\] made the entire process effortless. He truly cares about his clients and goes the extra mile to make sure everything is set up properly and working smoothly. Anytime I had questions, he was there with answers, guidance, and real support—not just generic responses. Because of \[sensitive content hidden\] the transition was 100% worth it. Fieldd has already made a huge difference in my business, and it’s rare to find this level of customer service today. If you’re considering Fieldd, you’ll be in great hands with \[sensitive content hidden\] Highly recommend! Pros \- everything is included - way more feautures than most CRM tools - excellent online booking platform Cons \- price maybe, but you pay what you get for so..... - so far havent experienced any noticable cons especially coming from Jobber, it does a whole lot more Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) jobber doesn't offer that many feautures compared to fieldd, i quickly outgrew jobebr Review Source RB Ryan B. CEO Automotive Used the software for: I used a free trial ### "Best app for detailing industry" December 15, 2025 5.0 Super impressed by the CRM professional layout easy to navigate easy to set up custom service services, simple calendar. You can see all your jobs and staff on one page. Pros Ease of of use and powerful capabilities, custom service areas, easy scheduling for clients powerful marketing Cons I didn’t really find anything. I think the CRM is well put together very user-friendly. Kind of hard to find anything lease likely about it. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd Custom built for my industry in Mobile detailing Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It’s not custom-made to my industry, which is important Review Source AW Alec W. Owner Automotive Used the software for: Less than 6 months ### "Perfect Solution for Solo Auto Detailers - Runs My Entire Business" August 20, 2025 5.0 Fieldd has transformed my solo detailing business from chaotic to professional. Before, I was juggling paper notes, missed calls, and forgotten follow-ups. Now, I look like a sophisticated operation to my clients - automated confirmations, professional invoices, and seamless scheduling. I'm detailing more cars per week because I'm not wasting time on admin work. The platform pays for itself just in the time saved not doing paperwork at night. For any solo detailer trying to grow their business, Fieldd is absolutely essential. I cannot thank Adam Rodriguez enough for the onboarding and after support he provided Pros As a one-man auto detailing operation, Fieldd has become my virtual assistant and office manager rolled into one. What I love most is the mobile-first design - I can manage everything from my phone while I'm at a client's location. The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster. The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments. It's like having a full back-office team in my pocket. Cons None to date. Every feature seems designed with solo operators in mind, and anything I haven't needed yet doesn't get in my way. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd Features and pricing. The marketing management and payments were strong factors as well Review Source VR Verified Reviewer Owner Construction Used the software for: 6-12 months ### "Great CRM! Makes life easier" August 8, 2025 5.0 Helpful staff makes buisness life easier. Being owner operator its like having a full staff. Does everything for you Pros Great CRM! Easy use. Clients love the updates on arrivals etc. The marketing tools are the best. Especially for client retention Cons Nothing works great. I thought it was over priced at first. But when you compare to other crm and what it does worth the money. It actually pays for it self and beyond Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Fieldd offered more. System was faster. Customer service was good Review Source KL Kyle L. Auto Detail Automotive Used the software for: Less than 6 months ### "CRM Software" June 27, 2025 5.0 My overall experience with fieldd has been phenomenal. It has a demo guide to help use the software as well as a live chat in case you have additional questions and customer service is top-notch! Pros Easy access for booking clients and it is SPECIFICALLY tailored to help with home based services. Definitely give it a shot! Cons None, I've checked other softwares and I have to admit. Fieldd packs a punch, if you want to get serious. Field helps you with that. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Seemed too simple which lacked a lot of features. Wanted to step it up a bit. Review Source EB Ethan B. Detailer Information Services Used the software for: Less than 6 months ### "Fieldd review" June 12, 2025 5.0 Really good program, really good staff and really easy to start using. Not a lot of systems are like this, most of overwhelming. Pros How easy the UI is and how many options there are to personalize what I want for a CRM, it is important to me that my customers have an ease of use. Cons The price is a little steep especially coming from square (free) I would like to maybe a see fieldd have a free trial of some sorts Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Needed something more intuitive for my customers Review Source Response from Fieldd June 17, 2025 Thank you for your review Ethan! TZ Trevor Z. Owner Consumer Goods Used the software for: Less than 6 months ### "Love Fieldd!" January 23, 2025 5.0 My mission is to provide innovative, high-quality solutions that make a lasting impact for my clients. Fieldd has become an integral part of that mission by offering software that truly supports my business needs. After experiencing price hikes and lack of updates with other platforms, switching to Fieldd was a breath of fresh air. Their intuitive system simplifies my workflow, and their knowledgeable team goes above and beyond to ensure I get the most out of it. It’s clear they care as much about their customers as I do about mine! Pros They offer a very large amount of services to streamline my services Cons I wish the quotes and invoices could be altered for film tinting businesses to do more then one final bid but add rooms or just separate the pricing by windows. Review Source Response from Fieldd January 24, 2025 Thank you for the awesome review! We're so glad Fieldd has helped simplify your workflow and become part of your business journey. We appreciate the feedback on quotes and invoices—great insights like yours help us improve, and we'll share it with the team. It's fantastic to hear our system and support have been a good fit for you. If there’s ever anything you need, just let us know. Thanks for trusting us DS Donnie S. Owner Operator Automotive Used the software for: Less than 6 months ### "Often imitated, never duplicated. Choose Fieldd" March 7, 2025 5.0 Excellent. Looking forward to growing and expanding our business with Fieldd Pros User interface. Booking. App build feature Cons Many more features than our previous CRM so it did seam somewhat overwhelming at first… lots of shiny buttons. Full disclosure though i did elect to skip the phone call and video call to help walkthrough the features… so that’s what i get! :) Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Fieldd Style. App. Seemed better fit for our line of work Switched from [Thryv](https://www.capterra.com/p/156926/Thryv/) Working with new content company and they recommended fieldd Review Source Response from Fieldd March 10, 2025 Thanks for your review Donnie, we appreciate your business. We're here if you ever change your mind on that call ;) aM andy M. owner Automotive Used the software for: Less than 6 months ### "pros and cons " February 22, 2025 5.0 so far it looks simple enough and i like it Pros marketing options are great, good ways advertise your business Cons the fact that they make it sound like everything is included in the package you sign up for then they tell you that you need to pay for SMS and all the other marketing options Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) i needed an app or software that would help me keep everything together Review Source Response from Fieldd March 3, 2025 Thanks for your review, Andy! We truly appreciate your business. Just to clarify, transactional SMS are fully covered in your plan. Additionally, we provide free SMS credits each month for marketing campaigns to help grow your business. Any additional marketing campaigns beyond the free credits do have a cost, and we apologize if that wasn’t made clear. We always strive for transparency and will take your feedback onboard to ensure our messaging is as clear as possible. Thanks again for your support! AS Adam S. CEO Automotive Used the software for: Less than 6 months ### "\[sensitive content hidden\] Dinbilvård" February 7, 2025 5.0 My experience with Fieldd has been very positive. The system is user-friendly and provides all the features we need to efficiently run our business. Pros Simple and efficient system that makes bookings and administration seamless. Cons Nothing to remark on at the moments……….. Review Source CG Chase G. Owner Automotive Used the software for: Less than 6 months ### "Increase Your ROI! " May 23, 2025 5.0 It has been great so far. Apart from not having a way to ad an image with text message campaigns... good. Pros Marketing Campaigns, it is nice not having to worry about spending the time if I didn't have the automations. Cons I am not particularly fond of not being able to ad an image with my text message campaigns. It would be SUPER nice to have. Review Source RT Ramone T. Owner Automotive Used the software for: 6-12 months ### "Fieldd Makes Running My Mobile Business So Much Easier!" April 28, 2025 5.0 Fieldd has been a game changer for my business. It’s allowed me to scale operations without sacrificing customer experience. Everything from scheduling, payment processing, customer communication, and routing is all handled in one platform. It’s helped me save time, stay organized, and grow faster. Pros Fieldd has completely streamlined my mobile service operations. I love how easy it is to manage bookings, send automated notifications, and track my team in real-time. The app is extremely user-friendly for both my staff and customers. Their support team is also incredibly responsive and helpful whenever I need assistance. Cons The only minor downside is that some advanced customization options require a bit of a learning curve. It would be nice if there were a few more built-in templates or easier ways to make quick design changes. Review Source LM Leandro M. Management Consumer Services Used the software for: I used a free trial ### "A great app for a business " July 9, 2025 5.0 Pros FIELDD has almost every tool available to start a business and it is extremely user friendly. From customizable options to pre-prepared templates and examples to help you setup a system that YOU like. Cons A bit pricey and should probably consider a free trial for the more premium services to give a better insight on how all the premium features work to help benefit a business. Review Source aF amresse F. Owner Hospitality Used the software for: 2+ years ### "Best Cleaning Company CRM" March 17, 2025 5.0 Fieldd is the real deal! 🚀 If you're looking for a stress-free way to manage your service-based business, this platform hits different. Everything about it is streamlined—scheduling, dispatching, invoicing—all automated so you can ditch the busywork and vibe with efficiency. The user experience? So clean, intuitive, and refreshingly simple (think Apple-level simplicity). Your customers will love booking appointments online with zero hassle, and your team gets to handle jobs on the go through Fieldd’s slick mobile app. Honestly, it feels like Fieldd genuinely gets what businesses need right now. They’re all about growth, simplicity, and making sure your clients have a stellar experience from start to finish. If you wanna level up your business game, Fieldd is absolutely worth checking out. 👏🏼 Pros I love how easy it is to book jobs on Fieldd and i love the online booking form Cons A lot of what I wanted they already changed!! Review Source Response from Fieldd March 19, 2025 Amresse we're so glad to have you and the team on fieldd! We appreciate you. YY Yukito Y. CEO Automotive Used the software for: Less than 6 months ### "Prestige auto salon definitely recommends" October 29, 2025 5.0 My overall experience with field has been a 10 out of 10 their customer service their software, and they usability of the software Pros What I liked most about field was the customer service and how easy it was to use. I have only been using it for about 24 hours and I feel like I’m already getting the hang of it. Cons I don’t see many cons just because I have just started with the program, but I doubt that I will dislike anything about it Review Source Response from Fieldd November 4, 2025 Thank you for your review Yukito, we appreciate it! OB Oswaldo B. Mobile detailing Automotive Used the software for: I used a free trial ### "The best CrM for mobile detailing " March 11, 2026 5.0 Amazing experience, I am going to be with fieldd for a long time. It has helped me for my mobile detailing business Pros What I liked about fieldd was how well organized the app is. It is easy to set up appointments, talk to clients, and schedule employees Cons There is no complaint about Field. It is a bit pricey but it’s worth it. Everything is well organized Review Source BL Billy L. Detailing Automotive Used the software for: Less than 6 months ### "I give fieldd a 5 star review" September 23, 2025 5.0 My overall experience with Fieldd has been excellent \[sensitive content hidden\] made it simple to use, professional, and perfect for running my detailing business. Pros Fieldd has been a game-changer for my mobile detailing business, making scheduling, booking, and customer management super easy. shout out adam Cons There’s honestly nothing I dislike about Fieldd. Everything has been smooth, reliable, and easy to use for my detailing business. Review Source Response from Fieldd September 25, 2025 We’re so glad to hear that Fieldd has been a game-changer for your business, that’s exactly the experience we aim to deliver. If you ever need anything, don’t hesitate to reach out. RS Ryan S. Owner Automotive Used the software for: Less than 6 months ### "Impressive CRM! " August 1, 2025 5.0 Pros Fieldd is a powerful all-in-one field service management platform designed to simplify operations and grow your business. Its intuitive, mobile-friendly interface makes it easy for both office staff and field technicians to schedule jobs, update progress, and communicate in real time. Customers can easily book appointments online through a sleek, branded portal, reducing admin time. Cons At first, Fieldd felt a bit overwhelming due to the number of features and setup options available. It took some time to understand where everything was and how to tailor it to my specific business needs. Review Source JD Justin D. Owner Consumer Services Used the software for: Less than 6 months ### "JD's Detail" July 17, 2025 5.0 I have enjoyed it overall. It is the most convenient and reasonable-priced software management system our business has used Pros The easy-to-navigate, time-saving process. It helps us manage the office side of the business so we can focus more on serving customers Cons Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing Fieldd Better collaboration process and pricing Review Source Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.