# Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fieldd the right Field Service Management solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203654/Fieldd/reviews --- Fieldd 5 (142) [View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Fieldd Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster.“ August 20, 2025 JD Justin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items“ July 17, 2025 AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments.“ August 20, 2025 MD Max D Car detailerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries.“ March 27, 2025 JB Jessa B OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps everything in one place.“ September 30, 2025 BB Briar B DetailingAutomotive, Self-employedUsed the software for: Less than 6 months. “That it does not connect to my Apple calabder.“ August 11, 2025 PT Prentice T OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site“ January 31, 2026 JC Joseph C CEOConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Just learning a new system was the only struggle“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jackson A. Founder Automotive Used the software for: Less than 6 months ### "Excellent CRM Platform with Outstanding Support" October 24, 2025 5.0 My overall experience has been outstanding. Fieldd has completely transformed how I manage my detailing business. From onboarding to daily use, the support and tools provided have made a huge difference in efficiency and customer satisfaction. It’s rare to find a CRM platform that feels this intuitive and backed by such great service. Pros The onboarding experience with Fieldd has been exceptional.\[sensitive content hidden\] has been an incredible resource! He has been knowledgeable, responsive, and genuinely invested in helping me get my mobile detailing business fully set up on the platform. The system itself is user-friendly, professional, and tailored perfectly for field service operations like mine. Scheduling, quoting, and communication with customers are all streamlined, saving me hours each week. Cons Honestly, I haven’t found any downsides so far. Everything has worked smoothly and exceeded my expectations. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I switched from Jobber to Fieldd because I wanted a platform that offered more flexibility, customization, and automation for my mobile detailing business. Fieldd gives me more control over how I run my operations. Everything from quoting to scheduling feels smoother and more intuitive. The customer experience tools are also a big step up, helping me look more professional and stay organized without extra effort. Plus, the onboarding support from \[sensitive content hidden\] made the transition seamless. Review Source JA John A. owner Automotive Used the software for: Less than 6 months ### "Great CRM with automations " September 30, 2025 5.0 My overall experience with Fieldd has been excellent. It streamlines scheduling, communication, and customer management, making daily operations much smoother. It has definitely added value to our business, and I’d recommend it to anyone looking for a reliable CRM solution. Pros \[sensitive content hidden\] Cons The system felt a little tricky to figure out during the first couple of uses, mostly because there are so many features. Once you get familiar with the setup, though, it becomes much easier and well worth the learning curve. Switched from [Orbis](https://www.capterra.com/p/249919/Orbis/) very bare minimum with little to no support on marketing Review Source DB Dalyn B. Owner Automotive Used the software for: 1-2 years ### "Best CRM I’ve used" April 21, 2026 5.0 Pros I love how easy it is to use and the customer experience it provides for my customers! The scheduling is simple and sleek and the worker app is amazing. Cons There are some bugs here and there which I’ve experienced with every other CRM I’ve used, but Fieldd has been very quick to fix or troubleshoot. Any issues I have. Switched from [Vonigo](https://www.capterra.com/p/123572/Vonigo/) Vonigo was outdated and glitchy and we needed better routing. Review Source LO Laurent O. partner Facilities Services Used the software for: 6-12 months ### "a product in developement with no support" November 9, 2022 1.0 poor due to lack of suppory Pros user interface is pleasant, overall presentation is above average Cons no support or support is extremely slow to respond which makes the onboarding extremely tedious Review Source Response from Fieldd January 6, 2023 Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service. DR Devin R. Car Detailer and Owner Automotive Used the software for: Less than 6 months ### "Perfect For Detailers" February 26, 2026 5.0 I can’t say enough good things about \[sensitive content hidden\] over at Fieldd. As a mobile detailer, switching from Jobber to Fieldd felt like a big move, but \[sensitive content hidden\] made the entire process effortless. He truly cares about his clients and goes the extra mile to make sure everything is set up properly and working smoothly. Anytime I had questions, he was there with answers, guidance, and real support—not just generic responses. Because of \[sensitive content hidden\] the transition was 100% worth it. Fieldd has already made a huge difference in my business, and it’s rare to find this level of customer service today. If you’re considering Fieldd, you’ll be in great hands with \[sensitive content hidden\] Highly recommend! Pros \- everything is included - way more feautures than most CRM tools - excellent online booking platform Cons \- price maybe, but you pay what you get for so..... - so far havent experienced any noticable cons especially coming from Jobber, it does a whole lot more Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) jobber doesn't offer that many feautures compared to fieldd, i quickly outgrew jobebr Review Source TC Torrey C. CEO Automotive Used the software for: Less than 6 months ### "Good and Working on it" December 24, 2025 5.0 I am satisfied at the moment with Fieldd. i understand they are growing and there are some quirks I need to work around and the service has been great. Pros Ease of use Great communication and response Customer facing features of positively received Customer can see my progress on the way to their location Carfax reporting included Cons Can't discount gift cars for holiday sales. No Admin mobile app or Limited control on phone No Tap to Pay feature (but it maybe coming son) Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd THe interface from the customer perspective looked cleaner. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I built a new website and WIX doesn't allow their booking system or payment system to be on other website besides WIX Review Source PT Prentice T. Owner Automotive Used the software for: 1-2 years ### "Great Review for Detailers" January 31, 2026 5.0 Excellent overall I really don’t have complaints and I love that they give us a heads up before any updates Pros Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site Cons Nothing really the only downfall is that they don’t really cater to shop owners when it comes to window tinting. However the interface is very nice so it outweighs the “con” Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Looking for something to help me scale and fieldd was the answer for me Review Source RB Ryan B. CEO Automotive Used the software for: I used a free trial ### "Best app for detailing industry" December 15, 2025 5.0 Super impressed by the CRM professional layout easy to navigate easy to set up custom service services, simple calendar. You can see all your jobs and staff on one page. Pros Ease of of use and powerful capabilities, custom service areas, easy scheduling for clients powerful marketing Cons I didn’t really find anything. I think the CRM is well put together very user-friendly. Kind of hard to find anything lease likely about it. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd Custom built for my industry in Mobile detailing Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It’s not custom-made to my industry, which is important Review Source VR Verified Reviewer Owner Construction Used the software for: 6-12 months ### "Great CRM! Makes life easier" August 8, 2025 5.0 Helpful staff makes buisness life easier. Being owner operator its like having a full staff. Does everything for you Pros Great CRM! Easy use. Clients love the updates on arrivals etc. The marketing tools are the best. Especially for client retention Cons Nothing works great. I thought it was over priced at first. But when you compare to other crm and what it does worth the money. It actually pays for it self and beyond Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Fieldd offered more. System was faster. Customer service was good Review Source CH Chase H. Owner Automotive Used the software for: Less than 6 months ### "Fieldd Software Feedback" April 15, 2026 5.0 My experience has been great so far. We have had no issues, and the customer service has been great and easy to contact. Pros I liked how easy Fieldd is to use and how the automations that are not only built in but also the customized ones are drag and drop. Cons There wasn't really anything I didn't like about the software. It is pretty much as all in one for growing your business. Review Source JL John L. Owner Consumer Services Used the software for: I used a free trial ### "A New Force to be Delt with" April 23, 2025 5.0 So Far great! staff is very helpful! Having a Tree view for service setup is great for people who don't like staring at lists all day Pros lets you start with Marketing capabilities built in on the smallest plan. As well, gift cards and Promo codes.... Amazing! Cons It could use the ability to add multiple service addresses under one Customer. there is a work around but it could be way smoother Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Fieldd Promo codes and Gift Cards were big sell features for me Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Was way more expensive for what you got. They charge you extra for almost everything. Review Source JK Jeffrey K. Detailer Automotive Used the software for: I used a free trial ### "Finally Found the CRM I Needed" April 15, 2025 5.0 I'm happy to finally have something that can handle volume and growth, but is also visually appealing to me and my customers. Pros Visual appearance and ease of use. Also, they layout a clear path for your business to grow and scale. Cons I wish I would've heard about them sooner. Hearing alot about other CRM's but not enough about Fieldd. I've tried other softwares like Zenbooker and Urable. Wish I would've found Fieldd sooner. Alternatives considered [Zenbooker](https://www.capterra.com/p/171455/Zenbooker/) Reason for choosing Fieldd Needed something that had automation integrations and that could handle volume Switched from [Zenbooker](https://www.capterra.com/p/171455/Zenbooker/) Urable wasn't visually appealing and didn't feel seamless Review Source eA emanuel A. owner Automotive Used the software for: Less than 6 months ### "Get fieldd" July 8, 2025 5.0 Everything was super easy to set up, and the onboarding process felt very streamlined and well thought out. Pros The drip marketing software is powerful and intuitive, and it helps automate follow-ups effortlessly. Cons Nothing yet stands out as a major issue — everything has been smooth so far with no major complaints. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/) Ease-of-use and more features are included in this software Review Source AS Adam S. CEO Automotive Used the software for: Less than 6 months ### "\[sensitive content hidden\] Dinbilvård" February 7, 2025 5.0 My experience with Fieldd has been very positive. The system is user-friendly and provides all the features we need to efficiently run our business. Pros Simple and efficient system that makes bookings and administration seamless. Cons Nothing to remark on at the moments……….. Review Source JT Jacob T. Mobile Detailer-owner Automotive Used the software for: Less than 6 months ### "Awesome program, shoutout to \[sensitive content hidden\]!" August 30, 2025 5.0 Absolutely phenomenal experience with fieldd, \[sensitive content hidden\] was very poised and very knowledgeable over the sectors of which were concerned Pros Upon contact with there spectacular team, \[sensitive content hidden\] was able to help me and my business partner understand and indulge in information of which we have never seen. The key and pivotal factors talked over was firstly the security of the app, it helps and protect my business and my clients, secondly, the modernized systems to help separate and elevate my business on a high scale, some of which include the invoicing system, how we can receive payments, the overall function and direct communication was pin point! Cons I have not encountered anything of significance of which to put any negative comment, I am very pleased. Review Source IV Ivan V. Owner Automotive Used the software for: Less than 6 months ### "Nice tool to scale your business" August 21, 2025 5.0 I’ve been setting up Fieldd.co over the past few days, and I’m really impressed with how user-friendly and well-designed the platform is. The setup process has been smooth, and the features are intuitive. Their support team has also been excellent—special thanks to \[sensitive content hidden\] for his guidance and consistent help throughout the process. Pros Easy to us and to set up your services prices, payment and all the option the booking itself, al the communication it has and the live tracking. Cons I dont like that there us no way to reduce the time on recurring jobs, as a detailer, if you clean a vehicle again for example, monthly cleaning, it will not take the same amount of time as the first time, so recurring jobs should have the option to reduce the time it will take Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd for the live tracking feature and the design Review Source Response from Fieldd September 2, 2025 Thank you for your feedback! We appreciate you sharing these insights with us. GR Gabe R. Owner Automotive Used the software for: I used a free trial ### "Easiest switch ever!" August 30, 2025 5.0 It's been amazing so far, \[sensitive content hidden\] walked me through the app, showed me everything I needed to know, even transferred all my data from my last CRM software! Amazing experience and I'm excited to see how this will improve my business. Pros I love to UI, marketing, and automation features. This makes it so easy to navigate through the software as well as market my business more effectively and efficiently! Cons They don't seem to report standard details to CarFax only high-end services. I understand why they do it but as a car guy and detailer if I looked at a vehicle I wanted to buy and see it's been professionally detailed, I would know that it's been taken care of regularly Review Source Response from Fieldd September 2, 2025 Thank you for your feedback! Fieldd does not actually control what CARFAX chooses to report, we send all the data and they pick what they show! Please reach out if you ever need anything. FF Francisco F. Auto detailing Automotive Used the software for: Less than 6 months ### "Great CRM system !" July 16, 2025 5.0 Fieldd is great for my mobile detailing business because the experience has been nothing but positive. The app is super easy to use and packed with features that help me stay organized and save time. From booking clients to managing appointments and sending reminders, everything is handled in one place, which has really improved how I run my day today operations. What really stood out was the excellent customer support \[sensitive content hidden\] was incredibly helpful during the setup process and made everything simple to understand. Overall, I highly recommend Fieldd to any service based business looking for a reliable and efficient CRM system. Pros Super user friendly and easy to navigatePacked with helpful features that make booking and managing customers a breeze. Keeps everything organized in one place Great for mobile businesses like mine. Excellent customer support shoutout to \[sensitive content hidden\] for the help! Cons As for cons, I honestly haven’t come across anything major yet. Like any software, there’s a small learning curve in the beginning, but once you get the hang of it, it’s smooth sailing. Definitely a great tool for any service business. Review Source ER Edward R. Car Detailer Automotive Used the software for: I used a free trial ### "Solid Booking Platform for Mobile Businesses" May 31, 2025 5.0 My overall experience has been positive. Fieldd is a great tool for mobile service businesses. I assuming that once everything is configured, it will save time and make booking easier for the consumer. Pros I liked how user-friendly the platform is. The booking and dispatch features are extremely smooth, especially for mobile detailing. It gives the business a professional feel without needing to hire extra admin help. The ability to customize pricing and integrate postcards is also a unique plus. Cons The learning curve is a bit steep at first, especially when setting up custom service zones and booking logic. Some UI sections feel cluttered, and it can be confusing figuring out what goes where during setup. The tutorial walkthrough helped a lot. Review Source CG Carlos G. Mobile detailer Automotive Used the software for: I used a free trial ### "CargoautoDetailing" October 8, 2025 5.0 \[sensitive content hidden\] helped me out and gave me the knowledge to help my website and leads to become better! i like how the app itself contacts the person when you’re on your way to the destination and tell them that you arrived. Also the payment with the clients will be much easier! Pros Helps me get in contact with my clients easier! Helps people book and contact me easier. Marketing tools look really good and easy to learn Cons there’s nothing I don’t like about Fieldd. I think fieldd will help me but other people with their buisness. Review Source Response from Fieldd October 14, 2025 Thank you for your glowing review Carlos! SS Stanislav S. Owner Automotive Used the software for: Less than 6 months ### "Best on market " October 31, 2025 5.0 Fieldd is super clean and modern CRM, easy to use and works smoothly. \[sensitive content hidden\] was very helpful with setup and support. Definitely one of the best options out there right now. Pros The modern interface and smooth user experience. Everything is intuitive, the feature set is incredibly rich, and the booking workflow is very well thought out. Cons Because Fieldd has so many features, there is a bit of a learning curve at first. It takes a little time to get familiar with everything, but once you do, it’s worth it. Review Source Response from Fieldd November 6, 2025 Thank you for your wonderful review! GW Grant W. Exterior cleaning Utilities Used the software for: Less than 6 months ### "Great Service " August 27, 2025 5.0 Great experience. \[sensitive content hidden\] was very kind and obviously had a passion for what she does! She didn’t try and sell me, she simply was just a joyful and nice person! Pros Some things I really enjoyed about Fieldd is the Organization and systems. Very excited for the future because of this software Cons The only thing I do not like about Fieldd is having to pay for the text automations. Other than that nothing! Review Source Response from Fieldd September 2, 2025 Thank you for your feedback! dC david C. detailer Automotive Used the software for: Less than 6 months ### "Get this today " November 14, 2025 5.0 easy and fun for all users it is a one stop shop for all of my needs including marketing to all the clients i've had in the past Pros how easy it is for our clients to request there detailing the scheduling with my employees are really simple Cons the adding all the services and adjusting the prices and categories is what takes up the most time but once its in its great Review Source AA Alberto A. Owner and Detailer Hospitality Used the software for: I used a free trial ### "Detailing Business with Fieldd" June 16, 2025 5.0 I have had a great experience so far and I hope that it will continue that way as time goes on with Fieldd. Pros They helped and walked us through everything. They were very kind throughout the whole process as well. Cons Nothing I thought that they were respectful and thoughtful and even when my job was running late \[sensitive content hidden\] helped me. Review Source HK Hudson K. Auto Detailing Automotive Used the software for: Less than 6 months ### "Fieldd review" July 30, 2025 5.0 Fieldd has brought me countless clients and makes it easier with my workload. I don't have to worry about talking to clients they can easily book from my website. Pros Fieldd's overall use is relatively easy and messages clients for me so I can focus on doing the jobs. Cons The setup takes long but overall works well. The only other thing is the app is a little confusing on my phone but works well on my mac. 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