--- title: "Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fieldd the right Field Service Management solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203654/Fieldd/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Fieldd 5 (146) [View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Fieldd Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JB Jessa B OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps everything in one place.“ September 30, 2025 JD Justin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items“ July 17, 2025 TT Trey T DetailerMusic, Self-employedUsed the software for: Less than 6 months. “It’s great and helps a lot with scheduling and not missing reviews or opportunities in my detailing business“ July 17, 2026 MD Max D Car detailerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries.“ March 27, 2025 AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster.“ August 20, 2025 BB Briar B DetailingAutomotive, Self-employedUsed the software for: Less than 6 months. “That it does not connect to my Apple calabder.“ August 11, 2025 JH James H OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “I most liked Fieldd's unique software offerings and their ability to increase my conversion rate through their beautifully designed customer portal.“ September 25, 2025 JC Joseph C CEOConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Just learning a new system was the only struggle“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 146 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jackson A. Founder Automotive Used the software for: Less than 6 months ### "Excellent CRM Platform with Outstanding Support" October 24, 2025 5.0 My overall experience has been outstanding. Fieldd has completely transformed how I manage my detailing business. From onboarding to daily use, the support and tools provided have made a huge difference in efficiency and customer satisfaction. It’s rare to find a CRM platform that feels this intuitive and backed by such great service. Pros The onboarding experience with Fieldd has been exceptional.\[sensitive content hidden\] has been an incredible resource! He has been knowledgeable, responsive, and genuinely invested in helping me get my mobile detailing business fully set up on the platform. The system itself is user-friendly, professional, and tailored perfectly for field service operations like mine. Scheduling, quoting, and communication with customers are all streamlined, saving me hours each week. Cons Honestly, I haven’t found any downsides so far. Everything has worked smoothly and exceeded my expectations. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I switched from Jobber to Fieldd because I wanted a platform that offered more flexibility, customization, and automation for my mobile detailing business. Fieldd gives me more control over how I run my operations. Everything from quoting to scheduling feels smoother and more intuitive. The customer experience tools are also a big step up, helping me look more professional and stay organized without extra effort. Plus, the onboarding support from \[sensitive content hidden\] made the transition seamless. Review Source DB Dalyn B. Owner Automotive Used the software for: 1-2 years ### "Best CRM I’ve used" April 21, 2026 5.0 Pros I love how easy it is to use and the customer experience it provides for my customers! The scheduling is simple and sleek and the worker app is amazing. Cons There are some bugs here and there which I’ve experienced with every other CRM I’ve used, but Fieldd has been very quick to fix or troubleshoot. Any issues I have. Switched from [Vonigo](https://www.capterra.com/p/123572/Vonigo/) Vonigo was outdated and glitchy and we needed better routing. Review Source JH Jake H. Mobile Detailer Hospitality Used the software for: Less than 6 months ### "Fieldd Review" August 3, 2026 5.0 Good experience all around honestly, no hiccups. The setup was easy and the onboarding team and company all around was great to work with. Pros Extremely helpful for detailing business. It allows you to automate review texts sent to clients and tracks every metric you would need. Cons I like mostly everything about fieldd honestly. I havent gotten to use it much yet but most of the services are exactly what I wanted. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber just wasnt meeting the needs I was looking for. Review Source Response from Fieldd August 10, 2026 Thank you for your review Jake, we appreciate it! LO Laurent O. partner Facilities Services Used the software for: 6-12 months ### "a product in developement with no support" November 9, 2022 1.0 poor due to lack of suppory Pros user interface is pleasant, overall presentation is above average Cons no support or support is extremely slow to respond which makes the onboarding extremely tedious Review Source Response from Fieldd January 6, 2023 Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service. GM Gael M. Car detailing Automotive Used the software for: I used a free trial ### "10 star reviews" August 4, 2026 5.0 good and communicative i like that its easy to call them and talk about proboems i may have butn overall great Pros Fieldd has completely changed how I run my shop. Unlike other platforms I've tried, this one is incredibly easy to use right out of the gate — no steep learning curve, no confusing menus, just a clean, intuitive setup that my whole team picked up fast. What really stands out is how well Fieldd fits my specific business needs as a shop owner. Most software feels generic, built for everyone and no one, but this one adapts to how we actually operate day to day. It saves us time, keeps everything organized, and feels like it was built with shops like mine in mind. Highly recommend Cons Nothing that i dont like about field yet i think overall its been a easy experience since the startt Review Source Response from Fieldd August 10, 2026 Thank you Gael, we're happy to support your business PT Prentice T. Owner Automotive Used the software for: 1-2 years ### "Great Review for Detailers" January 31, 2026 5.0 Excellent overall I really don’t have complaints and I love that they give us a heads up before any updates Pros Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site Cons Nothing really the only downfall is that they don’t really cater to shop owners when it comes to window tinting. However the interface is very nice so it outweighs the “con” Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Looking for something to help me scale and fieldd was the answer for me Review Source TC Torrey C. CEO Automotive Used the software for: Less than 6 months ### "Good and Working on it" December 24, 2025 5.0 I am satisfied at the moment with Fieldd. i understand they are growing and there are some quirks I need to work around and the service has been great. Pros Ease of use Great communication and response Customer facing features of positively received Customer can see my progress on the way to their location Carfax reporting included Cons Can't discount gift cars for holiday sales. No Admin mobile app or Limited control on phone No Tap to Pay feature (but it maybe coming son) Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd THe interface from the customer perspective looked cleaner. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I built a new website and WIX doesn't allow their booking system or payment system to be on other website besides WIX Review Source DR Devin R. Car Detailer and Owner Automotive Used the software for: Less than 6 months ### "Perfect For Detailers" February 26, 2026 5.0 I can’t say enough good things about \[sensitive content hidden\] over at Fieldd. As a mobile detailer, switching from Jobber to Fieldd felt like a big move, but \[sensitive content hidden\] made the entire process effortless. He truly cares about his clients and goes the extra mile to make sure everything is set up properly and working smoothly. Anytime I had questions, he was there with answers, guidance, and real support—not just generic responses. Because of \[sensitive content hidden\] the transition was 100% worth it. Fieldd has already made a huge difference in my business, and it’s rare to find this level of customer service today. If you’re considering Fieldd, you’ll be in great hands with \[sensitive content hidden\] Highly recommend! Pros \- everything is included - way more feautures than most CRM tools - excellent online booking platform Cons \- price maybe, but you pay what you get for so..... - so far havent experienced any noticable cons especially coming from Jobber, it does a whole lot more Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) jobber doesn't offer that many feautures compared to fieldd, i quickly outgrew jobebr Review Source RB Ryan B. CEO Automotive Used the software for: I used a free trial ### "Best app for detailing industry" December 15, 2025 5.0 Super impressed by the CRM professional layout easy to navigate easy to set up custom service services, simple calendar. You can see all your jobs and staff on one page. Pros Ease of of use and powerful capabilities, custom service areas, easy scheduling for clients powerful marketing Cons I didn’t really find anything. I think the CRM is well put together very user-friendly. Kind of hard to find anything lease likely about it. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd Custom built for my industry in Mobile detailing Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It’s not custom-made to my industry, which is important Review Source VR Verified Reviewer Owner Construction Used the software for: 6-12 months ### "Great CRM! Makes life easier" August 8, 2025 5.0 Helpful staff makes buisness life easier. Being owner operator its like having a full staff. Does everything for you Pros Great CRM! Easy use. Clients love the updates on arrivals etc. The marketing tools are the best. Especially for client retention Cons Nothing works great. I thought it was over priced at first. But when you compare to other crm and what it does worth the money. It actually pays for it self and beyond Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Fieldd offered more. System was faster. Customer service was good Review Source eA emanuel A. owner Automotive Used the software for: Less than 6 months ### "Get fieldd" July 8, 2025 5.0 Everything was super easy to set up, and the onboarding process felt very streamlined and well thought out. Pros The drip marketing software is powerful and intuitive, and it helps automate follow-ups effortlessly. Cons Nothing yet stands out as a major issue — everything has been smooth so far with no major complaints. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/) Ease-of-use and more features are included in this software Review Source GV Gael V. Detailer Consumer Services Used the software for: Less than 6 months ### "Amazing app" July 8, 2025 5.0 App is very user friendly, everything is easy to understand and they have great staff. For the price you cant really beat it Pros How user friendly everything is, also how they reach out to you to help set everything up, 10/10 app Cons Theres not really anything i dont like, maybe the price but honestly $99 a month aint that bad for what you get Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) This app is more efficient and has more features Review Source LF Levi F. CEO Consumer Services Used the software for: I used a free trial ### "Hands-down best CRM/Booking System/Marketing Software of all time for any service-based business" May 14, 2025 5.0 100% highly recommend for any service-based business looking to scale, it automates many parts of your business. Pros It has everything I need including an automated booking system, a CRM, route optimization, Marketing help, and more. Cons There is nothing I honestly liked least just because there's so many features it has that I need for my business and I don't want to go anywhere else. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Becuase it removed the need to have multiple pieces of software. Review Source Response from Fieldd May 22, 2025 Thank you for your business Levi, we appreciate you taking the time to leave this review. Please reach out if you need anything AS Adam S. CEO Automotive Used the software for: Less than 6 months ### "\[sensitive content hidden\] Dinbilvård" February 7, 2025 5.0 My experience with Fieldd has been very positive. The system is user-friendly and provides all the features we need to efficiently run our business. Pros Simple and efficient system that makes bookings and administration seamless. Cons Nothing to remark on at the moments……….. Review Source NT Nathan T. Owner Automotive Used the software for: Less than 6 months ### "Favorite Software " June 26, 2025 5.0 Setting up my services with Fieldd was incredibly easy. The CRM is super user-friendly and makes managing everything feel simple and organized. What really stood out was the one-on-one support—I never had to call or wait around for help. Anytime I had a question, someone was there to walk me through it right away. I’ve never had this level of support from a software company before. Highly recommend it if you’re looking for something that’s actually built to make your life easier. Pros The user friendly system and the customer support! I’ve never experienced such a user friendly software for services like Fieldd. Cons Nothing at all! I’m so glad I chose Fieldd over any other software for services. I have zero complaints! Review Source Response from Fieldd December 3, 2025 Thank you for the phenomenal review! MH Macario H. Auto detailing Accounting Used the software for: Less than 6 months ### "Personal review " June 27, 2025 5.0 Overall, my experience with Fieldd has been really solid. It’s made a big difference in how I run things day to day. Scheduling, dispatching, and keeping track of jobs is way easier now, and the customer booking system has definitely helped make us look more professional. The app works well for the team in the field, and they picked it up pretty quickly Pros I really like what Fieldd brings to the table. It’s super easy to use, both for me and for the team in the field. The scheduling and dispatching features save a ton of time, and being able to track jobs in real time is a huge plus. I also like that customers can book online and get updates without me having to manually follow up—it just makes things run smoother. The app is solid, and I like how customizable everything is. Cons If I had to pick one thing I didn’t love about Fieldd, it would probably be the setup process. It wasn’t terrible, but there were a lot of options to go through, and it took some trial and error to get everything working exactly how I wanted. Some of the customization stuff could’ve been a little more straightforward. Once it's up and running, it’s great—but getting there took a bit longer than I expected. Review Source GR Gabe R. Owner Automotive Used the software for: I used a free trial ### "Easiest switch ever!" August 30, 2025 5.0 It's been amazing so far, \[sensitive content hidden\] walked me through the app, showed me everything I needed to know, even transferred all my data from my last CRM software! Amazing experience and I'm excited to see how this will improve my business. Pros I love to UI, marketing, and automation features. This makes it so easy to navigate through the software as well as market my business more effectively and efficiently! Cons They don't seem to report standard details to CarFax only high-end services. I understand why they do it but as a car guy and detailer if I looked at a vehicle I wanted to buy and see it's been professionally detailed, I would know that it's been taken care of regularly Review Source Response from Fieldd September 2, 2025 Thank you for your feedback! Fieldd does not actually control what CARFAX chooses to report, we send all the data and they pick what they show! Please reach out if you ever need anything. OB Oswaldo B. Mobile detailing Automotive Used the software for: I used a free trial ### "The best CrM for mobile detailing " March 11, 2026 5.0 Amazing experience, I am going to be with fieldd for a long time. It has helped me for my mobile detailing business Pros What I liked about fieldd was how well organized the app is. It is easy to set up appointments, talk to clients, and schedule employees Cons There is no complaint about Field. It is a bit pricey but it’s worth it. Everything is well organized Review Source YY Yukito Y. CEO Automotive Used the software for: Less than 6 months ### "Prestige auto salon definitely recommends" October 29, 2025 5.0 My overall experience with field has been a 10 out of 10 their customer service their software, and they usability of the software Pros What I liked most about field was the customer service and how easy it was to use. I have only been using it for about 24 hours and I feel like I’m already getting the hang of it. Cons I don’t see many cons just because I have just started with the program, but I doubt that I will dislike anything about it Review Source Response from Fieldd November 4, 2025 Thank you for your review Yukito, we appreciate it! CG Carlos G. Mobile detailer Automotive Used the software for: I used a free trial ### "CargoautoDetailing" October 8, 2025 5.0 \[sensitive content hidden\] helped me out and gave me the knowledge to help my website and leads to become better! i like how the app itself contacts the person when you’re on your way to the destination and tell them that you arrived. Also the payment with the clients will be much easier! Pros Helps me get in contact with my clients easier! Helps people book and contact me easier. Marketing tools look really good and easy to learn Cons there’s nothing I don’t like about Fieldd. I think fieldd will help me but other people with their buisness. Review Source Response from Fieldd October 14, 2025 Thank you for your glowing review Carlos! NC Noah C. Owner Automotive Used the software for: Less than 6 months ### "Fieldd Annual Special " October 31, 2025 5.0 Great so far, \[sensitive content hidden\] has been awesome with the set up process and was understand when we wanted to hold off for a few weeks. Signed up with the annual plan! Looking forward to working with the team Pros There is a plethora of features, and this will not only be better than our current system, but will help us grow Cons A bit of a learning curve to get set up, but that's normal. The only real nuance is that support takes a bit longer than our previous tech, but its a larger company, so it's understandable. Review Source DH Dylan H. Owner Automotive Used the software for: 2+ years ### "Fieldd is the best service business crm out there!" May 30, 2025 5.0 Very positive experience. Would recommend to anyone who has a service business. Very good customer service as well. Pros User friendly interface, great customer facing app. Lots of helpful features. Does the work of multiple admin people. Cons Could be slightly expensive for new businesses but still worth the money. Fieldds features will make your money back quickly. Review Source AA Adam A. Owner Automotive Used the software for: Less than 6 months ### "Fieldd Review" October 29, 2025 5.0 It has been a great experience and I genuinely love the platform so much it's made running my business so easy. Pros It was easy to get boarded on and there were many more integrations than my previous software I was using. Cons I don't dislike anything from Fieldd it's a great platform and can use easily. I love this platform more than my last one. Review Source Response from Fieldd November 4, 2025 Thank you for your review Adam! dC david C. detailer Automotive Used the software for: Less than 6 months ### "Get this today " November 14, 2025 5.0 easy and fun for all users it is a one stop shop for all of my needs including marketing to all the clients i've had in the past Pros how easy it is for our clients to request there detailing the scheduling with my employees are really simple Cons the adding all the services and adjusting the prices and categories is what takes up the most time but once its in its great Review Source RS Ryan S. Owner Automotive Used the software for: Less than 6 months ### "Impressive CRM! " August 1, 2025 5.0 Pros Fieldd is a powerful all-in-one field service management platform designed to simplify operations and grow your business. Its intuitive, mobile-friendly interface makes it easy for both office staff and field technicians to schedule jobs, update progress, and communicate in real time. Customers can easily book appointments online through a sleek, branded portal, reducing admin time. Cons At first, Fieldd felt a bit overwhelming due to the number of features and setup options available. It took some time to understand where everything was and how to tailor it to my specific business needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.