# Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fieldd the right Field Service Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203654/Fieldd/reviews

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Fieldd

5 (139)

[View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fieldd

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

JB

Jessa B

OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months.

“Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps everything in one place.“

September 30, 2025

JD

Justin D

OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items“

July 17, 2025

AW

Alec W

OwnerAutomotive, Self-employedUsed the software for: Less than 6 months.

“The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster.“

August 20, 2025

MD

Max D

Car detailerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries.“

March 27, 2025

AW

Alec W

OwnerAutomotive, Self-employedUsed the software for: Less than 6 months.

“The before/after photo storage is perfect for detailing work, and the GPS tracking helps me optimize my routes between appointments.“

August 20, 2025

BB

Briar B

DetailingAutomotive, Self-employedUsed the software for: Less than 6 months.

“That it does not connect to my Apple calabder.“

August 11, 2025

JA

John A

ownerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“It streamlines scheduling, communication, and customer management, making daily operations much smoother.“

September 30, 2025

JC

Joseph C

CEOConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Just learning a new system was the only struggle“

April 3, 2025

## Showing most helpful reviews

Showing 1-25 of 139 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lukas W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Software"

March 12, 2026

5.0

Pros

How easy it all is. It's truly a super easy app to use and everything flows well. It's great. I'm glad I use them.

Cons

Customization limits, and the price for what I'm given. Also, the fact that there's no app for fieldd owners/managers, I should be able to have an app.

Review Source

Jackson A.  
Founder  
Automotive  
Used the software for: Less than 6 months

### "Excellent CRM Platform with Outstanding Support"

October 24, 2025

5.0

My overall experience has been outstanding. Fieldd has completely transformed how I manage my detailing business. From onboarding to daily use, the support and tools provided have made a huge difference in efficiency and customer satisfaction. It’s rare to find a CRM platform that feels this intuitive and backed by such great service.

Pros

The onboarding experience with Fieldd has been exceptional.\[sensitive content hidden\] has been an incredible resource! He has been knowledgeable, responsive, and genuinely invested in helping me get my mobile detailing business fully set up on the platform. The system itself is user-friendly, professional, and tailored perfectly for field service operations like mine. Scheduling, quoting, and communication with customers are all streamlined, saving me hours each week.

Cons

Honestly, I haven’t found any downsides so far. Everything has worked smoothly and exceeded my expectations.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

I switched from Jobber to Fieldd because I wanted a platform that offered more flexibility, customization, and automation for my mobile detailing business. Fieldd gives me more control over how I run my operations. Everything from quoting to scheduling feels smoother and more intuitive. The customer experience tools are also a big step up, helping me look more professional and stay organized without extra effort. Plus, the onboarding support from \[sensitive content hidden\] made the transition seamless.

Review Source

PT

Prentice T.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Great Review for Detailers"

January 31, 2026

5.0

Excellent overall I really don’t have complaints and I love that they give us a heads up before any updates

Pros

Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site

Cons

Nothing really the only downfall is that they don’t really cater to shop owners when it comes to window tinting. However the interface is very nice so it outweighs the “con”

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Looking for something to help me scale and fieldd was the answer for me

Review Source

LO

Laurent O.  
partner  
Facilities Services  
Used the software for: 6-12 months

### "a product in developement with no support"

November 9, 2022

1.0

poor due to lack of suppory

Pros

user interface is pleasant, overall presentation is above average

Cons

no support or support is extremely slow to respond which makes the onboarding extremely tedious

Review Source

Response from Fieldd

January 6, 2023

Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service.

TC

Torrey C.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Good and Working on it"

December 24, 2025

5.0

I am satisfied at the moment with Fieldd. i understand they are growing and there are some quirks I need to work around and the service has been great.

Pros

Ease of use Great communication and response Customer facing features of positively received Customer can see my progress on the way to their location Carfax reporting included

Cons

Can't discount gift cars for holiday sales. No Admin mobile app or Limited control on phone No Tap to Pay feature (but it maybe coming son)

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Fieldd

THe interface from the customer perspective looked cleaner.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I built a new website and WIX doesn't allow their booking system or payment system to be on other website besides WIX

Review Source

JA

John A.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great CRM with automations "

September 30, 2025

5.0

My overall experience with Fieldd has been excellent. It streamlines scheduling, communication, and customer management, making daily operations much smoother. It has definitely added value to our business, and I’d recommend it to anyone looking for a reliable CRM solution.

Pros

\[sensitive content hidden\]

Cons

The system felt a little tricky to figure out during the first couple of uses, mostly because there are so many features. Once you get familiar with the setup, though, it becomes much easier and well worth the learning curve.

Switched from

[Orbis](https://www.capterra.com/p/249919/Orbis/)

very bare minimum with little to no support on marketing

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: 6-12 months

### "Great CRM! Makes life easier"

August 8, 2025

5.0

Helpful staff makes buisness life easier. Being owner operator its like having a full staff. Does everything for you

Pros

Great CRM! Easy use. Clients love the updates on arrivals etc. The marketing tools are the best. Especially for client retention

Cons

Nothing works great. I thought it was over priced at first. But when you compare to other crm and what it does worth the money. It actually pays for it self and beyond

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Fieldd offered more. System was faster. Customer service was good

Review Source

DR

Devin R.  
Car Detailer and Owner  
Automotive  
Used the software for: Less than 6 months

### "Perfect For Detailers"

February 26, 2026

5.0

I can’t say enough good things about \[sensitive content hidden\] over at Fieldd. As a mobile detailer, switching from Jobber to Fieldd felt like a big move, but \[sensitive content hidden\] made the entire process effortless. He truly cares about his clients and goes the extra mile to make sure everything is set up properly and working smoothly. Anytime I had questions, he was there with answers, guidance, and real support—not just generic responses. Because of \[sensitive content hidden\] the transition was 100% worth it. Fieldd has already made a huge difference in my business, and it’s rare to find this level of customer service today. If you’re considering Fieldd, you’ll be in great hands with \[sensitive content hidden\] Highly recommend!

Pros

\- everything is included - way more feautures than most CRM tools - excellent online booking platform

Cons

\- price maybe, but you pay what you get for so..... - so far havent experienced any noticable cons especially coming from Jobber, it does a whole lot more

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

jobber doesn't offer that many feautures compared to fieldd, i quickly outgrew jobebr

Review Source

RB

Ryan B.  
CEO  
Automotive  
Used the software for: I used a free trial

### "Best app for detailing industry"

December 15, 2025

5.0

Super impressed by the CRM professional layout easy to navigate easy to set up custom service services, simple calendar. You can see all your jobs and staff on one page.

Pros

Ease of of use and powerful capabilities, custom service areas, easy scheduling for clients powerful marketing

Cons

I didn’t really find anything. I think the CRM is well put together very user-friendly. Kind of hard to find anything lease likely about it.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Fieldd

Custom built for my industry in Mobile detailing

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

It’s not custom-made to my industry, which is important

Review Source

OB

Oswaldo B.  
Mobile detailing  
Automotive  
Used the software for: I used a free trial

### "The best CrM for mobile detailing "

March 11, 2026

5.0

Amazing experience, I am going to be with fieldd for a long time. It has helped me for my mobile detailing business

Pros

What I liked about fieldd was how well organized the app is. It is easy to set up appointments, talk to clients, and schedule employees

Cons

There is no complaint about Field. It is a bit pricey but it’s worth it. Everything is well organized

Review Source

JK

Jeffrey K.  
Detailer  
Automotive  
Used the software for: I used a free trial

### "Finally Found the CRM I Needed"

April 15, 2025

5.0

I'm happy to finally have something that can handle volume and growth, but is also visually appealing to me and my customers.

Pros

Visual appearance and ease of use. Also, they layout a clear path for your business to grow and scale.

Cons

I wish I would've heard about them sooner. Hearing alot about other CRM's but not enough about Fieldd. I've tried other softwares like Zenbooker and Urable. Wish I would've found Fieldd sooner.

Alternatives considered

[Zenbooker](https://www.capterra.com/p/171455/Zenbooker/)

Reason for choosing Fieldd

Needed something that had automation integrations and that could handle volume

Switched from

[Zenbooker](https://www.capterra.com/p/171455/Zenbooker/)

Urable wasn't visually appealing and didn't feel seamless

Review Source

TZ

Trevor Z.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Love Fieldd!"

January 23, 2025

5.0

My mission is to provide innovative, high-quality solutions that make a lasting impact for my clients. Fieldd has become an integral part of that mission by offering software that truly supports my business needs. After experiencing price hikes and lack of updates with other platforms, switching to Fieldd was a breath of fresh air. Their intuitive system simplifies my workflow, and their knowledgeable team goes above and beyond to ensure I get the most out of it. It’s clear they care as much about their customers as I do about mine!

Pros

They offer a very large amount of services to streamline my services

Cons

I wish the quotes and invoices could be altered for film tinting businesses to do more then one final bid but add rooms or just separate the pricing by windows.

Review Source

Response from Fieldd

January 24, 2025

Thank you for the awesome review! We're so glad Fieldd has helped simplify your workflow and become part of your business journey. We appreciate the feedback on quotes and invoices—great insights like yours help us improve, and we'll share it with the team. It's fantastic to hear our system and support have been a good fit for you. If there’s ever anything you need, just let us know. Thanks for trusting us

JH

Jason H.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great customer service "

April 30, 2025

5.0

My overall experience so far has been great, everyone ive talked with has been very helpful

Pros

I liked the help from the staff to help me get going with everything. \[sensitive content hidden\] was great to work with and was a big help getting me signed up.

Cons

Not much I don't like about fieldd, it has been a good experience so far. Very helpful

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Because i now have a shop and mobile service and needed to be able to book both, and for the marketing features

Review Source

AS

Adam S.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] Dinbilvård"

February 7, 2025

5.0

My experience with Fieldd has been very positive. The system is user-friendly and provides all the features we need to efficiently run our business.

Pros

Simple and efficient system that makes bookings and administration seamless.

Cons

Nothing to remark on at the moments………..

Review Source

CG

Chase G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Increase Your ROI! "

May 23, 2025

5.0

It has been great so far. Apart from not having a way to ad an image with text message campaigns... good.

Pros

Marketing Campaigns, it is nice not having to worry about spending the time if I didn't have the automations.

Cons

I am not particularly fond of not being able to ad an image with my text message campaigns. It would be SUPER nice to have.

Review Source

IV

Ivan V.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Nice tool to scale your business"

August 21, 2025

5.0

I’ve been setting up Fieldd.co over the past few days, and I’m really impressed with how user-friendly and well-designed the platform is. The setup process has been smooth, and the features are intuitive. Their support team has also been excellent—special thanks to \[sensitive content hidden\] for his guidance and consistent help throughout the process.

Pros

Easy to us and to set up your services prices, payment and all the option the booking itself, al the communication it has and the live tracking.

Cons

I dont like that there us no way to reduce the time on recurring jobs, as a detailer, if you clean a vehicle again for example, monthly cleaning, it will not take the same amount of time as the first time, so recurring jobs should have the option to reduce the time it will take

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Fieldd

for the live tracking feature and the design

Review Source

Response from Fieldd

September 2, 2025

Thank you for your feedback! We appreciate you sharing these insights with us.

VR

Verified Reviewer  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fieldd Review"

September 18, 2025

5.0

\[sensitive content hidden\] has helped me setup and optimize Fieldd so that the software works with me and my business to have potential clients book their services easier and if not to get the information needed to book with them.

Pros

I like that it is a software that includes everything that could be needed to run my auto detailing business.

Cons

The only gripe I would say I have with Fielld is how tedious it feels to customize many aspects of the software. Like the booking page with the services for customers as well as the postcards. Nothing else besides that.

Review Source

Response from Fieldd

September 24, 2025

hi there Thanks so much for your review! Every business is unique, which is why we’ve built Fieldd to be fully customizable to your needs. While setting things up may take a little more time compared to rigid, one-size-fits-all systems, this flexibility ensures your account is tailored to you, helping you scale and grow your operations more effectively.

GR

Gabe R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Easiest switch ever!"

August 30, 2025

5.0

It's been amazing so far, \[sensitive content hidden\] walked me through the app, showed me everything I needed to know, even transferred all my data from my last CRM software! Amazing experience and I'm excited to see how this will improve my business.

Pros

I love to UI, marketing, and automation features. This makes it so easy to navigate through the software as well as market my business more effectively and efficiently!

Cons

They don't seem to report standard details to CarFax only high-end services. I understand why they do it but as a car guy and detailer if I looked at a vehicle I wanted to buy and see it's been professionally detailed, I would know that it's been taken care of regularly

Review Source

Response from Fieldd

September 2, 2025

Thank you for your feedback! Fieldd does not actually control what CARFAX chooses to report, we send all the data and they pick what they show! Please reach out if you ever need anything.

JS

Johnathan S.  
Car detailer  
Automotive  
Used the software for: 6-12 months

### "Best crm in the market "

September 23, 2025

5.0

I’ve enjoyed using it in the past for how easy it is to setup and how professional it makes my brand look to my clients

Pros

Fieldd is very user friendly, professional looking and the staff is very helpful and always answers any questions that I have

Cons

My least favorite thing I like about it was the price increase from when I first started using fieldd

Review Source

RS

Ryan S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Impressive CRM! "

August 1, 2025

5.0

Pros

Fieldd is a powerful all-in-one field service management platform designed to simplify operations and grow your business. Its intuitive, mobile-friendly interface makes it easy for both office staff and field technicians to schedule jobs, update progress, and communicate in real time. Customers can easily book appointments online through a sleek, branded portal, reducing admin time.

Cons

At first, Fieldd felt a bit overwhelming due to the number of features and setup options available. It took some time to understand where everything was and how to tailor it to my specific business needs.

Review Source

SS

Stanislav S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Best on market "

October 31, 2025

5.0

Fieldd is super clean and modern CRM, easy to use and works smoothly. \[sensitive content hidden\] was very helpful with setup and support. Definitely one of the best options out there right now.

Pros

The modern interface and smooth user experience. Everything is intuitive, the feature set is incredibly rich, and the booking workflow is very well thought out.

Cons

Because Fieldd has so many features, there is a bit of a learning curve at first. It takes a little time to get familiar with everything, but once you do, it’s worth it.

Review Source

Response from Fieldd

November 6, 2025

Thank you for your wonderful review!

GW

Grant W.  
Exterior cleaning  
Utilities  
Used the software for: Less than 6 months

### "Great Service "

August 27, 2025

5.0

Great experience. \[sensitive content hidden\] was very kind and obviously had a passion for what she does! She didn’t try and sell me, she simply was just a joyful and nice person!

Pros

Some things I really enjoyed about Fieldd is the Organization and systems. Very excited for the future because of this software

Cons

The only thing I do not like about Fieldd is having to pay for the text automations. Other than that nothing!

Review Source

Response from Fieldd

September 2, 2025

Thank you for your feedback!

HB

Harrison B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Field - 10/10 All in 1 Management Platform"

November 18, 2025

5.0

Overall I have throughly enjoyed utilizing their services. We have been able to increase our efficiency.

Pros

All around this a great platform that has provided immense value for my small business. Definitely worth the $199 per month.

Cons

It would be ideal if they were able to set up my account for us but overall they are the best choice for All in 1 business management platform.

Review Source

KF

Kent F.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fieldd is Great!"

June 12, 2025

5.0

My overall experience with Fieldd was great. I was able to book my calls in order to understand what the concept of Fieldd was and I was amazed by its features

Pros

What I like most about Fieldd is the customer support and help they offer to their clients. I also like how it is catered specifically for detailers both in shop and mobile.

Cons

What I liked least about Fieldd is that I am unable to add workers onto my employees list. I am not sure why.

Review Source

Response from Fieldd

June 18, 2025

Hi Kent, Thank you for your review. To add employees, click NEW - Worker and add them in based on the permissions you want them to have. Anything like that we can help with directly via live support. Please reach out anytime.

MD

Max D.  
Car detailer  
Automotive  
Used the software for: Less than 6 months

### "Excellent Service"

March 27, 2025

5.0

Overall, my experience with Fieldd has been overwhelmingly positive. The platform has helped streamline my operations and improve the overall customer experience. Despite the minor issue with response time, I highly recommend Fieldd to anyone looking to optimize their service-based business.

Pros

Fieldd has been an invaluable tool for my car detailing business, making scheduling and tracking services incredibly easy.

Cons

The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries. However, in general, they’re very efficient.

Review Source

Response from Fieldd

April 1, 2025

Hi Max, Thank you for your review! We are sorry to hear you had to wait for a response from our support. We handle all support in house and deeply care about your business. Please reach out to us if you need anything anytime.

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