--- title: "Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fieldd the right Field Service Management solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203654/Fieldd/reviews/" page_type: "reviews" language: "en" --- Fieldd 5 (145) [View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Fieldd Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JB Jessa B OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Once inside, the platform has so many features that make managing our business easier, from scheduling to communication, and it keeps everything in one place.“ September 30, 2025 JD Justin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items“ July 17, 2025 TT Trey T DetailerMusic, Self-employedUsed the software for: Less than 6 months. “It’s great and helps a lot with scheduling and not missing reviews or opportunities in my detailing business“ July 17, 2026 MD Max D Car detailerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The only downside I’ve encountered is that it would be great to see a slightly faster response time from customer support, especially for non-urgent queries.“ March 27, 2025 AW Alec W OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The scheduling feature prevents double-bookings (crucial when you're solo), the automated appointment reminders save me countless follow-up texts, and the built-in invoicing means I get paid faster.“ August 20, 2025 BB Briar B DetailingAutomotive, Self-employedUsed the software for: Less than 6 months. “That it does not connect to my Apple calabder.“ August 11, 2025 JH James H OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “I most liked Fieldd's unique software offerings and their ability to increase my conversion rate through their beautifully designed customer portal.“ September 25, 2025 JC Joseph C CEOConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Just learning a new system was the only struggle“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jackson A. Founder Automotive Used the software for: Less than 6 months ### "Excellent CRM Platform with Outstanding Support" October 24, 2025 5.0 My overall experience has been outstanding. Fieldd has completely transformed how I manage my detailing business. From onboarding to daily use, the support and tools provided have made a huge difference in efficiency and customer satisfaction. It’s rare to find a CRM platform that feels this intuitive and backed by such great service. Pros The onboarding experience with Fieldd has been exceptional.\[sensitive content hidden\] has been an incredible resource! He has been knowledgeable, responsive, and genuinely invested in helping me get my mobile detailing business fully set up on the platform. The system itself is user-friendly, professional, and tailored perfectly for field service operations like mine. Scheduling, quoting, and communication with customers are all streamlined, saving me hours each week. Cons Honestly, I haven’t found any downsides so far. Everything has worked smoothly and exceeded my expectations. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I switched from Jobber to Fieldd because I wanted a platform that offered more flexibility, customization, and automation for my mobile detailing business. Fieldd gives me more control over how I run my operations. Everything from quoting to scheduling feels smoother and more intuitive. The customer experience tools are also a big step up, helping me look more professional and stay organized without extra effort. Plus, the onboarding support from \[sensitive content hidden\] made the transition seamless. Review Source PT Prentice T. Owner Automotive Used the software for: 1-2 years ### "Great Review for Detailers" January 31, 2026 5.0 Excellent overall I really don’t have complaints and I love that they give us a heads up before any updates Pros Customer service is very responsive I can’t be any happier with the amount of time that has went back into my business with having field as my booking site Cons Nothing really the only downfall is that they don’t really cater to shop owners when it comes to window tinting. However the interface is very nice so it outweighs the “con” Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Looking for something to help me scale and fieldd was the answer for me Review Source JH Jake H. Mobile Detailer Hospitality Used the software for: Less than 6 months ### "Fieldd Review" August 3, 2026 5.0 Good experience all around honestly, no hiccups. The setup was easy and the onboarding team and company all around was great to work with. Pros Extremely helpful for detailing business. It allows you to automate review texts sent to clients and tracks every metric you would need. Cons I like mostly everything about fieldd honestly. I havent gotten to use it much yet but most of the services are exactly what I wanted. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber just wasnt meeting the needs I was looking for. Review Source Response from Fieldd August 10, 2026 Thank you for your review Jake, we appreciate it! LO Laurent O. partner Facilities Services Used the software for: 6-12 months ### "a product in developement with no support" November 9, 2022 1.0 poor due to lack of suppory Pros user interface is pleasant, overall presentation is above average Cons no support or support is extremely slow to respond which makes the onboarding extremely tedious Review Source Response from Fieldd January 6, 2023 Updated response 6 January 2023 We have since done what we can to make getting setup with Zapier an easier experience. Zapier templates to popular apps are now directly shown within users' fieldd accounts. Hi Laurent, We reviewed the emails you sent to our support team. Your issue was setting up Zapier. We understand setting up Zapier can be hard, but Zapier is a different company to fieldd. Even though we are a different company, we offered to set up your Zapier account for you. Your response: "I'm going on holiday". The next email you sent us, asked to cancel your account - "I don't have time to setup and I'm not using fieldd". We offered to assist you once more, then canceled your account as requested. We agree Zapier makes it hard to set up their Zaps. However, after trying to speak with you about this unfair review, you told us "It's not my problem, I do not care". Our team's mission has always been to create the best software with the best service. DB Dalyn B. Owner Automotive Used the software for: 1-2 years ### "Best CRM I’ve used" April 21, 2026 5.0 Pros I love how easy it is to use and the customer experience it provides for my customers! The scheduling is simple and sleek and the worker app is amazing. Cons There are some bugs here and there which I’ve experienced with every other CRM I’ve used, but Fieldd has been very quick to fix or troubleshoot. Any issues I have. Switched from [Vonigo](https://www.capterra.com/p/123572/Vonigo/) Vonigo was outdated and glitchy and we needed better routing. Review Source TC Torrey C. CEO Automotive Used the software for: Less than 6 months ### "Good and Working on it" December 24, 2025 5.0 I am satisfied at the moment with Fieldd. i understand they are growing and there are some quirks I need to work around and the service has been great. Pros Ease of use Great communication and response Customer facing features of positively received Customer can see my progress on the way to their location Carfax reporting included Cons Can't discount gift cars for holiday sales. No Admin mobile app or Limited control on phone No Tap to Pay feature (but it maybe coming son) Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd THe interface from the customer perspective looked cleaner. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I built a new website and WIX doesn't allow their booking system or payment system to be on other website besides WIX Review Source DR Devin R. Car Detailer and Owner Automotive Used the software for: Less than 6 months ### "Perfect For Detailers" February 26, 2026 5.0 I can’t say enough good things about \[sensitive content hidden\] over at Fieldd. As a mobile detailer, switching from Jobber to Fieldd felt like a big move, but \[sensitive content hidden\] made the entire process effortless. He truly cares about his clients and goes the extra mile to make sure everything is set up properly and working smoothly. Anytime I had questions, he was there with answers, guidance, and real support—not just generic responses. Because of \[sensitive content hidden\] the transition was 100% worth it. Fieldd has already made a huge difference in my business, and it’s rare to find this level of customer service today. If you’re considering Fieldd, you’ll be in great hands with \[sensitive content hidden\] Highly recommend! Pros \- everything is included - way more feautures than most CRM tools - excellent online booking platform Cons \- price maybe, but you pay what you get for so..... - so far havent experienced any noticable cons especially coming from Jobber, it does a whole lot more Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) jobber doesn't offer that many feautures compared to fieldd, i quickly outgrew jobebr Review Source RB Ryan B. CEO Automotive Used the software for: I used a free trial ### "Best app for detailing industry" December 15, 2025 5.0 Super impressed by the CRM professional layout easy to navigate easy to set up custom service services, simple calendar. You can see all your jobs and staff on one page. Pros Ease of of use and powerful capabilities, custom service areas, easy scheduling for clients powerful marketing Cons I didn’t really find anything. I think the CRM is well put together very user-friendly. Kind of hard to find anything lease likely about it. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Fieldd Custom built for my industry in Mobile detailing Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It’s not custom-made to my industry, which is important Review Source GM Gael M. Car detailing Automotive Used the software for: I used a free trial ### "10 star reviews" August 4, 2026 5.0 good and communicative i like that its easy to call them and talk about proboems i may have butn overall great Pros Fieldd has completely changed how I run my shop. Unlike other platforms I've tried, this one is incredibly easy to use right out of the gate — no steep learning curve, no confusing menus, just a clean, intuitive setup that my whole team picked up fast. What really stands out is how well Fieldd fits my specific business needs as a shop owner. Most software feels generic, built for everyone and no one, but this one adapts to how we actually operate day to day. It saves us time, keeps everything organized, and feels like it was built with shops like mine in mind. Highly recommend Cons Nothing that i dont like about field yet i think overall its been a easy experience since the startt Review Source Response from Fieldd August 10, 2026 Thank you Gael, we're happy to support your business TT Trey T. Detailer Music Used the software for: Less than 6 months ### "\[sensitive content hidden\] 5 stars" July 17, 2026 5.0 It’s great and helps a lot with scheduling and not missing reviews or opportunities in my detailing business Pros I liked the format and the bang for your buck also the neatness of the crm is great and very helpful in every day use Cons There’s nothing I dislike about fieldd it meets all my standards and helps me out tremendously in my business Review Source Response from Fieldd August 3, 2026 Thank you for your review Trey, we appreciate your business and can't wait to see you grow JL John L. Owner Consumer Services Used the software for: I used a free trial ### "A New Force to be Delt with" April 23, 2025 5.0 So Far great! staff is very helpful! Having a Tree view for service setup is great for people who don't like staring at lists all day Pros lets you start with Marketing capabilities built in on the smallest plan. As well, gift cards and Promo codes.... Amazing! Cons It could use the ability to add multiple service addresses under one Customer. there is a work around but it could be way smoother Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Fieldd Promo codes and Gift Cards were big sell features for me Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Was way more expensive for what you got. They charge you extra for almost everything. Review Source eA emanuel A. owner Automotive Used the software for: Less than 6 months ### "Get fieldd" July 8, 2025 5.0 Everything was super easy to set up, and the onboarding process felt very streamlined and well thought out. Pros The drip marketing software is powerful and intuitive, and it helps automate follow-ups effortlessly. Cons Nothing yet stands out as a major issue — everything has been smooth so far with no major complaints. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/) Ease-of-use and more features are included in this software Review Source JK Jeffrey K. Detailer Automotive Used the software for: I used a free trial ### "Finally Found the CRM I Needed" April 15, 2025 5.0 I'm happy to finally have something that can handle volume and growth, but is also visually appealing to me and my customers. Pros Visual appearance and ease of use. Also, they layout a clear path for your business to grow and scale. Cons I wish I would've heard about them sooner. Hearing alot about other CRM's but not enough about Fieldd. I've tried other softwares like Zenbooker and Urable. Wish I would've found Fieldd sooner. Alternatives considered [Zenbooker](https://www.capterra.com/p/171455/Zenbooker/) Reason for choosing Fieldd Needed something that had automation integrations and that could handle volume Switched from [Zenbooker](https://www.capterra.com/p/171455/Zenbooker/) Urable wasn't visually appealing and didn't feel seamless Review Source LF Levi F. CEO Consumer Services Used the software for: I used a free trial ### "Hands-down best CRM/Booking System/Marketing Software of all time for any service-based business" May 14, 2025 5.0 100% highly recommend for any service-based business looking to scale, it automates many parts of your business. Pros It has everything I need including an automated booking system, a CRM, route optimization, Marketing help, and more. Cons There is nothing I honestly liked least just because there's so many features it has that I need for my business and I don't want to go anywhere else. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Becuase it removed the need to have multiple pieces of software. Review Source Response from Fieldd May 22, 2025 Thank you for your business Levi, we appreciate you taking the time to leave this review. Please reach out if you need anything AS Adam S. CEO Automotive Used the software for: Less than 6 months ### "\[sensitive content hidden\] Dinbilvård" February 7, 2025 5.0 My experience with Fieldd has been very positive. The system is user-friendly and provides all the features we need to efficiently run our business. Pros Simple and efficient system that makes bookings and administration seamless. Cons Nothing to remark on at the moments……….. Review Source JH Jarred H. Owner and Operator Automotive Used the software for: 6-12 months ### "Fieldd is Great!" March 27, 2026 5.0 Pros Overall the application is very easy to navigate and use. Changes happen in real time and it is overall much easier to navigate than my previous CRM Cons Was confusing at first, but after a little time sitting with it it got easier to use. Once it understood it everything was pretty intuitive. Review Source VR Verified Reviewer Owner Automotive Used the software for: Less than 6 months ### "Fieldd Review" September 18, 2025 5.0 \[sensitive content hidden\] has helped me setup and optimize Fieldd so that the software works with me and my business to have potential clients book their services easier and if not to get the information needed to book with them. Pros I like that it is a software that includes everything that could be needed to run my auto detailing business. Cons The only gripe I would say I have with Fielld is how tedious it feels to customize many aspects of the software. Like the booking page with the services for customers as well as the postcards. Nothing else besides that. Review Source Response from Fieldd September 24, 2025 hi there Thanks so much for your review! Every business is unique, which is why we’ve built Fieldd to be fully customizable to your needs. While setting things up may take a little more time compared to rigid, one-size-fits-all systems, this flexibility ensures your account is tailored to you, helping you scale and grow your operations more effectively. CH Chase H. Owner Automotive Used the software for: Less than 6 months ### "Fieldd Software Feedback" April 15, 2026 5.0 My experience has been great so far. We have had no issues, and the customer service has been great and easy to contact. Pros I liked how easy Fieldd is to use and how the automations that are not only built in but also the customized ones are drag and drop. Cons There wasn't really anything I didn't like about the software. It is pretty much as all in one for growing your business. Review Source FF Francisco F. Auto detailing Automotive Used the software for: Less than 6 months ### "Great CRM system !" July 16, 2025 5.0 Fieldd is great for my mobile detailing business because the experience has been nothing but positive. The app is super easy to use and packed with features that help me stay organized and save time. From booking clients to managing appointments and sending reminders, everything is handled in one place, which has really improved how I run my day today operations. What really stood out was the excellent customer support \[sensitive content hidden\] was incredibly helpful during the setup process and made everything simple to understand. Overall, I highly recommend Fieldd to any service based business looking for a reliable and efficient CRM system. Pros Super user friendly and easy to navigatePacked with helpful features that make booking and managing customers a breeze. Keeps everything organized in one place Great for mobile businesses like mine. Excellent customer support shoutout to \[sensitive content hidden\] for the help! Cons As for cons, I honestly haven’t come across anything major yet. Like any software, there’s a small learning curve in the beginning, but once you get the hang of it, it’s smooth sailing. Definitely a great tool for any service business. Review Source aF amresse F. Owner Hospitality Used the software for: 2+ years ### "Best Cleaning Company CRM" March 17, 2025 5.0 Fieldd is the real deal! 🚀 If you're looking for a stress-free way to manage your service-based business, this platform hits different. Everything about it is streamlined—scheduling, dispatching, invoicing—all automated so you can ditch the busywork and vibe with efficiency. The user experience? So clean, intuitive, and refreshingly simple (think Apple-level simplicity). Your customers will love booking appointments online with zero hassle, and your team gets to handle jobs on the go through Fieldd’s slick mobile app. Honestly, it feels like Fieldd genuinely gets what businesses need right now. They’re all about growth, simplicity, and making sure your clients have a stellar experience from start to finish. If you wanna level up your business game, Fieldd is absolutely worth checking out. 👏🏼 Pros I love how easy it is to book jobs on Fieldd and i love the online booking form Cons A lot of what I wanted they already changed!! Review Source Response from Fieldd March 19, 2025 Amresse we're so glad to have you and the team on fieldd! We appreciate you. DH Dylan H. Owner Automotive Used the software for: 2+ years ### "Fieldd is the best service business crm out there!" May 30, 2025 5.0 Very positive experience. Would recommend to anyone who has a service business. Very good customer service as well. Pros User friendly interface, great customer facing app. Lots of helpful features. Does the work of multiple admin people. Cons Could be slightly expensive for new businesses but still worth the money. Fieldds features will make your money back quickly. Review Source BL Billy L. Detailing Automotive Used the software for: Less than 6 months ### "I give fieldd a 5 star review" September 23, 2025 5.0 My overall experience with Fieldd has been excellent \[sensitive content hidden\] made it simple to use, professional, and perfect for running my detailing business. Pros Fieldd has been a game-changer for my mobile detailing business, making scheduling, booking, and customer management super easy. shout out adam Cons There’s honestly nothing I dislike about Fieldd. Everything has been smooth, reliable, and easy to use for my detailing business. Review Source Response from Fieldd September 25, 2025 We’re so glad to hear that Fieldd has been a game-changer for your business, that’s exactly the experience we aim to deliver. If you ever need anything, don’t hesitate to reach out. NC Noah C. Owner Automotive Used the software for: Less than 6 months ### "Fieldd Annual Special " October 31, 2025 5.0 Great so far, \[sensitive content hidden\] has been awesome with the set up process and was understand when we wanted to hold off for a few weeks. Signed up with the annual plan! Looking forward to working with the team Pros There is a plethora of features, and this will not only be better than our current system, but will help us grow Cons A bit of a learning curve to get set up, but that's normal. The only real nuance is that support takes a bit longer than our previous tech, but its a larger company, so it's understandable. Review Source HB Harrison B. Owner Automotive Used the software for: Less than 6 months ### "Field - 10/10 All in 1 Management Platform" November 18, 2025 5.0 Overall I have throughly enjoyed utilizing their services. We have been able to increase our efficiency. Pros All around this a great platform that has provided immense value for my small business. Definitely worth the $199 per month. Cons It would be ideal if they were able to set up my account for us but overall they are the best choice for All in 1 business management platform. Review Source dC david C. detailer Automotive Used the software for: Less than 6 months ### "Get this today " November 14, 2025 5.0 easy and fun for all users it is a one stop shop for all of my needs including marketing to all the clients i've had in the past Pros how easy it is for our clients to request there detailing the scheduling with my employees are really simple Cons the adding all the services and adjusting the prices and categories is what takes up the most time but once its in its great Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.