# Page 3 | Fieldd Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Fieldd the right Field Service Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203654/Fieldd/reviews

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Fieldd

5 (139)

[View alternatives](https://www.capterra.com/p/203654/Fieldd/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Fieldd

## Showing most helpful reviews

Showing 51-75 of 139 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

John L.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "A New Force to be Delt with"

April 23, 2025

5.0

So Far great! staff is very helpful! Having a Tree view for service setup is great for people who don't like staring at lists all day

Pros

lets you start with Marketing capabilities built in on the smallest plan. As well, gift cards and Promo codes.... Amazing!

Cons

It could use the ability to add multiple service addresses under one Customer. there is a work around but it could be way smoother

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing Fieldd

Promo codes and Gift Cards were big sell features for me

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Was way more expensive for what you got. They charge you extra for almost everything.

Review Source

JR

John R.  
Detailer  
Automotive  
Used the software for: Less than 6 months

### "Amazing service "

September 26, 2025

5.0

Pros

Very good at communicating and very professional. Love how easy their app is to use! Saves me so much time!

Cons

I can’t think of anything! They’ve saved me so much time and money with there app and booking services for my company!

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Fieldd is just much much better over all. They save me so much time and money!

Review Source

YY

Yukito Y.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Prestige auto salon definitely recommends"

October 29, 2025

5.0

My overall experience with field has been a 10 out of 10 their customer service their software, and they usability of the software

Pros

What I liked most about field was the customer service and how easy it was to use. I have only been using it for about 24 hours and I feel like I’m already getting the hang of it.

Cons

I don’t see many cons just because I have just started with the program, but I doubt that I will dislike anything about it

Review Source

Response from Fieldd

November 4, 2025

Thank you for your review Yukito, we appreciate it!

BB

Briar B.  
Detailing  
Automotive  
Used the software for: Less than 6 months

### "Review from Briar"

August 11, 2025

5.0

Had been great the team is great at responding and helping the app has been great to work with and loving it

Pros

Easy to learn. Has a great layout and eveything is easy to find and displayed nicely to see your work.

Cons

That it does not connect to my Apple calabder. Google calander works but I preferred my Apple calander

Switched from

[Lead Connector](https://www.capterra.com/p/239247/Lead-Connector/)

This is designed more for detailers and the other was not

Review Source

BL

Billy L.  
Detailing  
Automotive  
Used the software for: Less than 6 months

### "I give fieldd a 5 star review"

September 23, 2025

5.0

My overall experience with Fieldd has been excellent \[sensitive content hidden\] made it simple to use, professional, and perfect for running my detailing business.

Pros

Fieldd has been a game-changer for my mobile detailing business, making scheduling, booking, and customer management super easy. shout out adam

Cons

There’s honestly nothing I dislike about Fieldd. Everything has been smooth, reliable, and easy to use for my detailing business.

Review Source

Response from Fieldd

September 25, 2025

We’re so glad to hear that Fieldd has been a game-changer for your business, that’s exactly the experience we aim to deliver. If you ever need anything, don’t hesitate to reach out.

KL

Kyle L.  
Auto Detail  
Automotive  
Used the software for: Less than 6 months

### "CRM Software"

June 27, 2025

5.0

My overall experience with fieldd has been phenomenal. It has a demo guide to help use the software as well as a live chat in case you have additional questions and customer service is top-notch!

Pros

Easy access for booking clients and it is SPECIFICALLY tailored to help with home based services. Definitely give it a shot!

Cons

None, I've checked other softwares and I have to admit. Fieldd packs a punch, if you want to get serious. Field helps you with that.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Seemed too simple which lacked a lot of features. Wanted to step it up a bit.

Review Source

EH

Ezra H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Field Is On Top"

October 19, 2025

5.0

Very excellent, I'm blessed to be backed by such a quality booking service/CRM. Adam has been really attentive to my companies goals and helpful in guiding me through the startup process.

Pros

The tutorial videos are very intuitive and \[sensitive content hidden\] from the sales team is beyond amazing. There are more than enough customizable settings to run my detailing business.

Cons

You can easily get lost in all the features they have to offer. I often found myself going down rabbit holes while navigating the website.

Review Source

CG

Carlos G.  
Mobile detailer  
Automotive  
Used the software for: I used a free trial

### "CargoautoDetailing"

October 8, 2025

5.0

\[sensitive content hidden\] helped me out and gave me the knowledge to help my website and leads to become better! i like how the app itself contacts the person when you’re on your way to the destination and tell them that you arrived. Also the payment with the clients will be much easier!

Pros

Helps me get in contact with my clients easier! Helps people book and contact me easier. Marketing tools look really good and easy to learn

Cons

there’s nothing I don’t like about Fieldd. I think fieldd will help me but other people with their buisness.

Review Source

Response from Fieldd

October 14, 2025

Thank you for your glowing review Carlos!

DS

Donnie S.  
Owner Operator  
Automotive  
Used the software for: Less than 6 months

### "Often imitated, never duplicated. Choose Fieldd"

March 7, 2025

5.0

Excellent. Looking forward to growing and expanding our business with Fieldd

Pros

User interface. Booking. App build feature

Cons

Many more features than our previous CRM so it did seam somewhat overwhelming at first… lots of shiny buttons. Full disclosure though i did elect to skip the phone call and video call to help walkthrough the features… so that’s what i get! :)

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing Fieldd

Style. App. Seemed better fit for our line of work

Switched from

[Thryv](https://www.capterra.com/p/156926/Thryv/)

Working with new content company and they recommended fieldd

Review Source

Response from Fieldd

March 10, 2025

Thanks for your review Donnie, we appreciate your business. We're here if you ever change your mind on that call ;)

NC

Noah C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fieldd Annual Special "

October 31, 2025

5.0

Great so far, \[sensitive content hidden\] has been awesome with the set up process and was understand when we wanted to hold off for a few weeks. Signed up with the annual plan! Looking forward to working with the team

Pros

There is a plethora of features, and this will not only be better than our current system, but will help us grow

Cons

A bit of a learning curve to get set up, but that's normal. The only real nuance is that support takes a bit longer than our previous tech, but its a larger company, so it's understandable.

Review Source

LF

Levi F.  
CEO  
Consumer Services  
Used the software for: I used a free trial

### "Hands-down best CRM/Booking System/Marketing Software of all time for any service-based business"

May 14, 2025

5.0

100% highly recommend for any service-based business looking to scale, it automates many parts of your business.

Pros

It has everything I need including an automated booking system, a CRM, route optimization, Marketing help, and more.

Cons

There is nothing I honestly liked least just because there's so many features it has that I need for my business and I don't want to go anywhere else.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Becuase it removed the need to have multiple pieces of software.

Review Source

Response from Fieldd

May 22, 2025

Thank you for your business Levi, we appreciate you taking the time to leave this review. Please reach out if you need anything

JH

Jarred H.  
Owner and Operator  
Automotive  
Used the software for: 6-12 months

### "Fieldd is Great!"

March 27, 2026

5.0

Pros

Overall the application is very easy to navigate and use. Changes happen in real time and it is overall much easier to navigate than my previous CRM

Cons

Was confusing at first, but after a little time sitting with it it got easier to use. Once it understood it everything was pretty intuitive.

Review Source

RA

Rohan A.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Finally a legit Booking System with a snappy user interface!"

March 26, 2025

5.0

Pretty satisfied, Fieldd user experience is snappy and the postcard / zipcode mapping feature blew my mind!

Pros

Sales and customer experiences, ready to customize based on my needs!

Cons

Yet to experience. There's a learning curve, but it should be OK with the clean UI they have.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[MotionOps](https://www.capterra.com/p/10016969/MotionOps/)[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/)

Reason for choosing Fieldd

Fieldd was quick to respond, easy to understand the user interface. 1 dashboard for all my locations!

Switched from

[BookingKoala](https://www.capterra.com/p/162331/BookingKoala/)

Booking Outage for 10 days destroyed my margins. Lost Trust. Bad PR overall.

Review Source

Response from Fieldd

April 1, 2025

Thank you for trusting us Rohan. We appreciate you and are excited to have you with fieldd.

JH

James H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fieldd can help grow your service business"

September 25, 2025

5.0

I felt that Fieldd has a lot of unique offerings and a very intuitive design which appeals to business owners and potential customers alike.

Pros

I most liked Fieldd's unique software offerings and their ability to increase my conversion rate through their beautifully designed customer portal.

Cons

I disliked that I wasn't able to integrate my existing phone number for SMS communication within fieldd. I was also disappointed by the lack of abandoned lead retention options.

Review Source

JD

Justin D.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "JD's Detail"

July 17, 2025

5.0

I have enjoyed it overall. It is the most convenient and reasonable-priced software management system our business has used

Pros

The easy-to-navigate, time-saving process. It helps us manage the office side of the business so we can focus more on serving customers

Cons

Price can be costly for the upgraded service packages, and I wish we had more control to add and delete items

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing Fieldd

Better collaboration process and pricing

Review Source

aM

andy M.  
owner  
Automotive  
Used the software for: Less than 6 months

### "pros and cons "

February 22, 2025

5.0

so far it looks simple enough and i like it

Pros

marketing options are great, good ways advertise your business

Cons

the fact that they make it sound like everything is included in the package you sign up for then they tell you that you need to pay for SMS and all the other marketing options

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

i needed an app or software that would help me keep everything together

Review Source

Response from Fieldd

March 3, 2025

Thanks for your review, Andy! We truly appreciate your business. Just to clarify, transactional SMS are fully covered in your plan. Additionally, we provide free SMS credits each month for marketing campaigns to help grow your business. Any additional marketing campaigns beyond the free credits do have a cost, and we apologize if that wasn’t made clear. We always strive for transparency and will take your feedback onboard to ensure our messaging is as clear as possible. Thanks again for your support!

EB

Ethan B.  
Detailer  
Information Services  
Used the software for: Less than 6 months

### "Fieldd review"

June 12, 2025

5.0

Really good program, really good staff and really easy to start using. Not a lot of systems are like this, most of overwhelming.

Pros

How easy the UI is and how many options there are to personalize what I want for a CRM, it is important to me that my customers have an ease of use.

Cons

The price is a little steep especially coming from square (free) I would like to maybe a see fieldd have a free trial of some sorts

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Needed something more intuitive for my customers

Review Source

Response from Fieldd

June 17, 2025

Thank you for your review Ethan!

AA

Adam A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fieldd Review"

October 29, 2025

5.0

It has been a great experience and I genuinely love the platform so much it's made running my business so easy.

Pros

It was easy to get boarded on and there were many more integrations than my previous software I was using.

Cons

I don't dislike anything from Fieldd it's a great platform and can use easily. I love this platform more than my last one.

Review Source

Response from Fieldd

November 4, 2025

Thank you for your review Adam!

GV

Gael V.  
Detailer  
Consumer Services  
Used the software for: Less than 6 months

### "Amazing app"

July 8, 2025

5.0

App is very user friendly, everything is easy to understand and they have great staff. For the price you cant really beat it

Pros

How user friendly everything is, also how they reach out to you to help set everything up, 10/10 app

Cons

Theres not really anything i dont like, maybe the price but honestly $99 a month aint that bad for what you get

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

This app is more efficient and has more features

Review Source

EC

Eric C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New Customer"

July 14, 2025

5.0

We just started using Fieldd Software and the onboarding process was smooth and easy. The team made getting set up simple, and everything has been working great so far. Happy with the experience!

Pros

Fieldd is easy to use, robust, and packed with features that help streamline our business and marketing. The onboarding process was smooth, and it’s already making a big difference in how we operate. Highly recommend for service-based businesses!

Cons

So far we haven’t run into any issues. Everything has worked as expected and we’re very happy with Fieldd.

Review Source

Response from Fieldd

July 15, 2025

Thank you for your review Eric!

eA

emanuel A.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Get fieldd"

July 8, 2025

5.0

Everything was super easy to set up, and the onboarding process felt very streamlined and well thought out.

Pros

The drip marketing software is powerful and intuitive, and it helps automate follow-ups effortlessly.

Cons

Nothing yet stands out as a major issue — everything has been smooth so far with no major complaints.

Switched from

[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)

Ease-of-use and more features are included in this software

Review Source

HK

Hudson K.  
Auto Detailing  
Automotive  
Used the software for: Less than 6 months

### "Fieldd review"

July 30, 2025

5.0

Fieldd has brought me countless clients and makes it easier with my workload. I don't have to worry about talking to clients they can easily book from my website.

Pros

Fieldd's overall use is relatively easy and messages clients for me so I can focus on doing the jobs.

Cons

The setup takes long but overall works well. The only other thing is the app is a little confusing on my phone but works well on my mac.

Review Source

dC

david C.  
detailer  
Automotive  
Used the software for: Less than 6 months

### "Get this today "

November 14, 2025

5.0

easy and fun for all users it is a one stop shop for all of my needs including marketing to all the clients i've had in the past

Pros

how easy it is for our clients to request there detailing the scheduling with my employees are really simple

Cons

the adding all the services and adjusting the prices and categories is what takes up the most time but once its in its great

Review Source

AA

Alberto A.  
Owner and Detailer  
Hospitality  
Used the software for: I used a free trial

### "Detailing Business with Fieldd"

June 16, 2025

5.0

I have had a great experience so far and I hope that it will continue that way as time goes on with Fieldd.

Pros

They helped and walked us through everything. They were very kind throughout the whole process as well.

Cons

Nothing I thought that they were respectful and thoughtful and even when my job was running late \[sensitive content hidden\] helped me.

Review Source

AO

Adams O.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Happy client from Canada. "

April 14, 2025

5.0

Switching over to field from Jobber so far so good. Happy with all the knowledge the team at field has provided. Very excited to grow with this company!

Pros

It Seams to be a great user friendly software thus far just getting started with fieldd

Cons

No employee clock in, even when not on job?? Can’t label clients by company only for invoicing.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Fieldd is better. Plain and simple try it and you’ll get it!

Review Source

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