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Rates: 0% credit card processing | 1.25% + $0.25 debit card processing | No contracts or termination fees | A+ BBB Rating. Enjoy zero cost credit card processing with no contracts or termination fees. With RewardPay powered by Payroc, your business can add a credit card fee to the total price that customers pay for a product or service. From total compliance with all major card brands to promoting full price transparency with customers, RewardPay is your solution.
Provider
Payroc
Located In
United States
Foundation
2004
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, In Person
Support
Email/Help Desk, Phone Support
Any business that accepts credit cards as a payment option for its products and services.
Content Source: RewardPay
Based on other buyer's searches, these are the products that could be a good fit for you.
RewardPay Reviews
Pros
The customer support is outstanding. I've never had a bad experience calling in for help.
Not only does this save us about 10 minutes, but it eliminates the card security concerns they might have when providing card numbers to one of us.
My favorite aspect of PayRoc is that clients go online and process their own payments.
Overall it has saved roughly 40% - 50% of our processing fees. Of our transactions are debit cards which do not qualify for this program.
Cons
Sometimes client's name is missing from payment.
Does not inform customer what is to be charged to card holder with the percentage, just amount prior to fee.
Customer Service has been horrific. We've had representatives give us conflicting information, getting hold of an actual person in customer service can be challenging as well.
This may seem a little dishonest to our Customers that they may have been charged an additional $0.72.
"Let the customers do the data entry"
Pros: My favorite aspect of PayRoc is that clients go online and process their own payments. Not only does this save us about 10 minutes, but it eliminates the card security concerns they might have when providing card numbers to one of us.
Cons: We haven't yet figured out how to record deposits in QuickBooks because we don't know whether the fee was assessed to the client or to our firm.
Vendor Response
"Great payment system"
Pros: It allowed us to create a recurring payment program and even if the monthly payment varies or may change, it’s super simple to edit and not make any payment mistakes
Cons: Haven’t found anything to complain about
Vendor Response
"Not very happy"
Overall: Not very happy with reward pay because it has made my job harder with having to make corrections when customer service inform us incorrectly on how to do transactions.
Pros: It already figures in the percentage fee.
Cons: Does not inform customer what is to be charged to card holder with the percentage, just amount prior to fee. Refunds are a headache and see like you are getting charged more for them.
"Fantastic Product"
Overall: easy to use platform. consistent and well thought out product.
Pros: ease of use, well set up dashboard, and technical support
Cons: nothing that I have found so far to date
"Great servicing that’s all inclusive "
Overall: Works well with our line of business
Pros: Easy usage, accurate and simply the best I had
Cons: Absolutely nothing, it’s well designed easy to use!
